
STEERING WHEEL - VEHICLES WITH: SYNC 3
See Using the Instrument Cluster Display Controls (page 141).
A
See
Audio Unit (page 517).
B
See
Phone (page 572).
C
See Setting the Cruise Control Speed (page 270). See Setting the Adaptive
Cruise Control Speed
(page 275).
D
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The system consists of the following:
•
Safety Canopy curtain airbags above
the trim panels over the front and rear
side windows identified by a label or
wording on the headliner or roof-pillar
trim.
• A flexible headliner which opens above
the side doors to allow air curtain
deployment · Crash sensors and monitoring
system with a readiness
indicator. See Crash Sensors
and Airbag Indicator (page 65).
Properly restrain children 12 years old and
under in the rear seats. The Safety Canopy
will not interfere with children restrained
using a properly installed child or booster
seat because it is designed to inflate
downward from the headliner above the
doors along the side window opening.
AIRBAG PRECAUTIONS WARNING:
Airbags do not inflate
slowly or gently, and the risk of injury
from a deploying airbag is the greatest
close to the trim covering the airbag
module. WARNING:
All occupants of your
vehicle, including the driver, should
always properly wear their seatbelts,
even when an airbag supplemental
restraint system is provided. Failure to
properly wear your seatbelt could
seriously increase the risk of injury or
death. WARNING:
Properly secure
children 12 years old and under in a rear
seating position whenever possible. If
you are unable to properly secure all
children in a rear seating position,
properly secure the largest child on the
front seat. If you must use a forward
facing child restraint on the front seat,
move the seat as far back as possible.
Failure to follow these instructions could
result in personal injury or death. WARNING:
Do not place your arms
on the airbag cover or through the
steering wheel. Failure to follow this
instruction could result in personal injury. WARNING:
Keep the areas in front
of the airbags free from obstruction. Do
not affix anything to or over the airbag
covers. Objects could become projectiles
during airbag deployment. Failure to
follow this instruction could result in
personal injury or death. WARNING:
To reduce risk of injury,
do not obstruct or place objects in the
deployment path of the airbag. WARNING:
Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death.
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Children must always be properly
restrained. Accident statistics suggest that
children are safer when properly restrained
in the rear seating positions than in the
front seating position. Failure to follow
these instructions may increase the risk of
injury in a crash.
If two adults and a child occupy a vehicle
without rear seats, properly restrain the
child in the center front seat unless doing
so would interfere with driving your vehicle.
This provides lap and shoulder belt
protection for all occupants, and airbag
protection for the adults. A child or infant
properly restrained in the center front seat
should not incur risk of serious injury from
the airbags.
CRASH SENSORS AND
AIRBAG INDICATOR
WARNING: Modifying or adding
equipment to the front of your vehicle
could affect the performance of the
airbag system, increasing the risk of
injury. This includes the hood, bumper
system, frame, front body structure, tow
hooks, hood pins, push bar and
snowplows. Your vehicle has a collection of crash and
occupant sensors. These sensors provide
information to the restraints control
module which activates the following:
•
Seatbelt pretensioners.
• Adaptive steering column.
• Driver airbag.
• Passenger airbag.
• Seat mounted side airbags.
• Safety Canopy.
Based on the type of crash, the restraints
control module deploys the appropriate
safety devices.
The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. The readiness of the safety
system is indicated by a warning indicator
light in the instrument cluster or by a
backup tone if the warning light is not
working. Routine maintenance of the
airbag is not required.
A difficulty with the system is indicated by
one or more of the following: The readiness light will not
illuminate immediately after you
switch the ignition on.
• The readiness light either flashes or
stays on.
• You hear a series of five tones. The
tone pattern repeats periodically until
the problem, the light or both are
repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced immediately.
Unless serviced, the system may not
function properly in the event of a crash.
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The fact that the seatbelt pretensioners
or front airbags did not activate for both
front seat occupants in a crash does not
mean that something is wrong with the
system. Rather, it means the restraints
control module determined the accident
conditions (crash severity, seatbelt usage)
were not appropriate to activate these
safety devices.
•
The front airbags activate only in
frontal and near-frontal crashes. Front
airbags may activate in rollovers, side
impacts or rear impacts if the crash
causes sufficient frontal deceleration.
• The adaptive steering column activates
only in frontal and near-frontal crashes.
It may activate in rollovers, side
impacts or rear impacts if the crash
causes sufficient frontal deceleration.
• The seatbelt pretensioners activate in
frontal, near-frontal and side crashes,
and in rollovers.
• The side airbags inflate in certain side
impact crashes or rollover events. Side
airbags may activate in other types of
crashes if the vehicle experiences
sufficient sideways motion or
deformation.
• The Safety Canopy inflates in certain
side impact crashes or rollover events.
The Safety Canopy may activate in
other types of crashes if the vehicle
experiences sufficient sideways motion
or deformation, or a certain likelihood
of rollover.
DISPOSING OF AIRBAGS
Contact your authorized dealer as soon as
possible. Airbags must be disposed of by
qualified personnel.
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WHAT IS 911 ASSIST
911 Assist is a SYNC system feature that
can call for help.
For more information, visit
www
. o wner .f or d . c om .
HOW DOES 911 ASSIST WORK
If a crash deploys an airbag, excluding knee
airbags and rear inflatable seatbelts, or
activates the fuel pump shut-off, your
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth®-enabled phone.
Not all crashes will deploy an airbag or
activate the fuel pump shut-off. If a
connected cell phone sustains damage or
loses its connection to SYNC during a
crash, SYNC will search for and try to
connect to a previously paired cell phone.
SYNC will then attempt to call the
emergency services.
Before making the call:
• SYNC provides about 10 seconds to
cancel the call. If you fail to cancel the
call, SYNC attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call and SYNC
makes a successful call a pre-recorded
message plays for the 911 operator. The
occupants in your vehicle are able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately because not all 911 systems
are capable of receiving this information
electronically.
During an emergency call the system
transmits vehicle data to the emergency
service. EMERGENCY CALL
REQUIREMENTS WARNING:
Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional. WARNING:
Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly. WARNING:
Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.
• SYNC is powered and working properly
at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth®
enabled and compatible
cell phone to SYNC.
• A connected
Bluetooth® enabled
phone must have the ability to make
and maintain an outgoing call at the
time of the incident.
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Emergency Assistance
If you set emergency assistance to always
on, you cannot switch it off with a MyKey.
Do Not Disturb
If you set do not disturb to always on, you
cannot switch it off with a MyKey.
Note:
If a phone is connected using Apple
CarPlay or Android Auto while driving with
a MyKey, the driver can receive phone calls
and text messages even if the do not disturb
restriction is on, and if the vehicle comes
with satellite radio, there is no restriction on
the adult content.
Traction and Stability Control
If you set traction control or stability
control to always on, you cannot switch it
off with a MyKey.
CREATING A MYKEY
Vehicles with a center console shifter: 1. Remove the mat from the center
console cup holder.
2. Remove the key blade from the transmitter.
3. Place the remote control in the backup
slot with the buttons facing toward the
front of the vehicle.
4. Switch the ignition on using an admin key.
5. Using the instrument cluster display controls on the steering wheel, select
Settings.
6. Select
Vehicle Settings.
7. Select
MyKey.
8. Select
Create MyKey.
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9.
Select Create MyKey and press the OK
button.
Note: After you confirm the creation of a
MyKey, we recommend that you label this
key.
Vehicles with a column shifter. 1. Raise the front center seat storage lid.
2.
Place the remote control in the backup
slot with the buttons facing toward the
front of the vehicle.
3. Switch the ignition on using an admin key.
4. Using the instrument cluster display controls on the steering wheel, select
Settings
.
5. Select
Vehicle Settings.
6. Select
MyKey.
7. Select
Create MyKey.
8. Select
Create MyKey and press the OK
button.
Note: After you confirm the creation of a
MyKey, we recommend that you label this
key.
CREATING A MYKEY -
VEHICLES WITH: FLIP KEY
1. Switch the ignition on using an admin key. 2. Using the instrument cluster display
controls on the steering wheel, select
Settings
.
3. Select
Vehicle Settings.
4. Select
MyKey.
5. Select
Create MyKey.
6. Select
Create MyKey and press the OK
button.
Note: After you confirm the creation of a
MyKey, we recommend that you label this
key.
PROGRAMMING A MYKEY
You can only program MyKeys to the same
settings.
1. Switch the ignition on using an admin key.
2. Press the menu button on the steering
wheel to enter the information display
main menu.
3. Select
Settings.
4. Select
MyKey.
5. Select a setting and press the
OK
button.
6. Configure the setting.
7. Switch the ignition off.
CLEARING ALL MYKEYS
When you clear all MyKeys, you remove all
restrictions and return all MyKeys to their
original admin key status.
1. Switch the ignition on using an admin key.
2. Press the menu button on the steering
wheel to enter the information display
main menu.
3. Select
Settings.
4. Select
MyKey.
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5. Select Clear MyKeys.
6. Press and hold the
OK button until a
confirmation message appears in the
information display.
CHECKING MYKEY SYSTEM
STATUS
You can find information about the
distance traveled using a MyKey and also
the number of admin keys and MyKeys
created for your vehicle.
1. Switch the ignition on. 2.
Press the menu button on the steering
wheel to enter the information display
main menu.
3. Select
Settings.
4. Select
MyKey.
5. Select
MyKey Info.
USING MYKEY WITH REMOTE
START SYSTEMS
MyKey is not compatible with unapproved,
aftermarket remote start systems. If you
choose to install a remote start system,
see an authorized dealer for an approved
remote start system.
MYKEY – TROUBLESHOOTING
MYKEY – INFORMATION MESSAGES Description
Message
Displays when trying to create a MyKey and the admin key is
not placed in the backup position. See
Creating a MyKey
(page 78).
Place Key in Backup
Location
Displays when trying to create a MyKey with a key already
designated as a MyKey.
Key is Already a MyKey
Displays to confirm that the key is restricted after you switch
the ignition off.
This Key restricted at
Next Key Cycle. Label
Key as MyKey
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