2022 FORD F-350 service

MOBILE DEVICE DATA -
VEHICLES WITH: SYNC 3
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your
device through the system. See App
Precautions (page 608).
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes, for example, the vehicle
identification number of your vehicle, the
SYNC module serial number, odometer,
enabled apps, usage statistics and
debugging information. We retain it only
as long as necessary to provide the service,
to troubleshoot, for continuous
improvement and to offer you products
and services that may be of interest to you
according to your preferences and where
allowed by law.
If you connect a cell phone to the system,
the system creates a profile that links to
that cell phone. The cell phone profile
enables more mobile features and efficient
operation. The profile contains, for
example data from your phonebook, read
and unread text messages and call history,
including history of calls when your cell
phone was not connected to the system.
If you connect a media device, the system
creates and retains a media device index
of supported media content. The system
also records a short diagnostic log of
approximately 10 minutes of all recent
system activity. The cell phone profile, media device index
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when you
connect your cell phone or media device.
If you no longer plan to use the system or
your vehicle, we recommend you use the
master reset function to erase the stored
information. See
Settings (page 582).
System data cannot be accessed without
special equipment and access to your
vehicle's module.
For additional information about our
privacy policy, refer to the local Ford
website.
Note: To find out if your vehicle has
connectivity technology, visit
www .For dC onne c t e d . c om .
MOBILE DEVICE DATA -
VEHICLES WITH: SYNC 4
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your
device through the system. See
App
Requirements (page 608).
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes, for example, the vehicle
identification number of your vehicle, the
SYNC module serial number, odometer,
enabled apps, usage statistics and
debugging information. We retain it only
as long as necessary to provide the service,
to troubleshoot, for continuous
improvement and to offer you products
and services that may be of interest to you
according to your preferences and where
allowed by law.
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2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing Data Privacy

If you connect a cell phone to the system,
the system creates a profile that links to
that cell phone. The cell phone profile
enables more mobile features and efficient
operation. The profile contains, for
example data from your phonebook, read
and unread text messages and call history,
including history of calls when your cell
phone was not connected to the system.
If you connect a media device, the system
creates and retains a media device index
of supported media content. The system
also records a short diagnostic log of
approximately 10 minutes of all recent
system activity.
The cell phone profile, media device index
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when you
connect your cell phone or media device.
If you no longer plan to use the system or
your vehicle, we recommend you use the
master reset function to erase the stored
information. See Performing a Master
Reset (page 614).
System data cannot be accessed without
special equipment and access to your
vehicle's module.
For additional information about our
privacy policy, refer to the local Ford
website.
Note: To find out if your vehicle has
connectivity technology, visit
www .For dC onne c t e d . c om .
EMERGENCY CALL SYSTEM
DATA
When the emergency call system is active,
it may disclose to emergency services that
your vehicle has been in a crash involving
the deployment of an airbag or activation
of the fuel pump shut-off. Certain versions
or updates to the emergency call system
may also be capable of electronically or verbally disclosing to emergency services
operators your vehicle location or other
details about your vehicle or crash to assist
emergency services operators to provide
the most appropriate emergency services.
If you do not want to disclose this
information, do not activate the emergency
call system.
Note:
You cannot deactivate emergency
call systems that are required by law.
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2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing Data Privacy

WARNING: Do not attempt to
service, repair, or modify the
supplementary restraint system or
associated components. Failure to
follow this instruction could result in
personal injury or death. WARNING:
Several airbag system
components get hot after inflation. To
reduce the risk of injury, do not touch
them after inflation. WARNING:
If a supplementary
restraint system component has
deployed, it will not function again. Have
the system and associated components
inspected as soon as possible. Failure to
follow this instruction could result in
personal injury or death.
SWITCHING THE PASSENGER
AIRBAG ON AND OFF
(IF EQUIPPED) WARNING:
Even with advanced
restraints systems, properly restrain
children 12 and under in a rear seating
position. Failure to follow this could
seriously increase the risk of injury or
death. WARNING:
The front passenger
airbag is not designed to offer protection
to an occupant in the center seating
position. WARNING:
Your vehicle may have
an airbag deactivation switch. Before
driving, always look at the switch to
make sure it is in the appropriate
position. Failure to put the switch in the
proper position can increase the risk of
serious injury or death in a crash. The front passenger airbag on and off
switch has indicators that illuminate,
indicating that the front passenger frontal
airbag is either on or off. The indicators are
near the center of the instrument panel.
Note:
The indicators illuminate for a short
period of time when you switch the ignition
on to confirm it is functional. Passenger Airbag
Passenger Airbag Status
Indicator
Switch Position
Disabled
OFF: Illuminated
Off
ON: Not Illuminated Enabled
OFF: Not Illuminated
On
ON: Illuminated
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Switching the Passenger Airbag
Off
WARNING: If the light does not
illuminate when the passenger airbag
switch is off and you switch the ignition
on, have the passenger airbag switch
serviced immediately by a qualified
technician. WARNING:
To avoid switching on
the airbag, always remove the ignition
key with the switch in the off position. WARNING:
If your vehicle has rear
seats, always transport children who are
12 and younger in the rear seat. Always
use seatbelts and child restraints
properly. Do not place a child in a rear
facing infant seat in the front seat unless
your vehicle is equipped with an airbag
on and off switch and the passenger
airbag is turned off. This is because the
back of the infant seat is too close to the
inflating airbag and the risk of a fatal
injury to the infant when the airbag
inflates is substantial.
The passenger airbag on and off switch is
in the glovebox. 1. Insert the ignition key, turn the switch
to OFF and hold in OFF while removing
the key.
2. When you switch the ignition on, the passenger airbag off light illuminates
briefly, momentarily shuts off and then
switches back on. This indicates that
the passenger airbag is deactivated.
Switching the Passenger Airbag
On WARNING:
The seatbelts for the
driver and right front passenger seating
positions are specifically designed to
operate together with the airbags in
certain types of crashes. When you
switch off your airbag, you not only lose
the protection of the airbag, you also
may reduce the effectiveness of your
seatbelt system. If the passenger does
not meet the requirements stated in the
National Highway Traffic Safety
Administration or Transport Canada
deactivation criteria, switching off the
airbag can increase the risk of serious
injury or death in a crash. WARNING:
If your vehicle has rear
seats, always transport children who are
12 and younger in the rear seat. Always
use seatbelts and child restraints
properly. Do not place a child in a rear
facing infant seat in the front seat unless
your vehicle is equipped with an airbag
on and off switch and the passenger
airbag is turned off. This is because the
back of the infant seat is too close to the
inflating airbag and the risk of a fatal
injury to the infant when the airbag
inflates is substantial.
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WARNING: If the passenger airbag
off light is illuminated when the
passenger airbag switch is on and the
ignition is on, have the passenger airbag
switch serviced immediately by a
qualified technician.
The passenger airbag remains off until you
switch it back on. 1. Insert the ignition key and turn the
switch to ON.
2. The passenger airbag off light briefly illuminates when you switch the
ignition on. This indicates that the
passenger airbag is operational.
The passenger side airbag should always
be on, and the passenger airbag off light
should not be illuminated, unless the
passenger is a person who meets the
requirements stated either in Category 1, 2
or 3 of the National Highway Traffic Safety
Administration or Transport Canada
deactivation criteria which follows. The vast majority of drivers and passengers
are much safer with an airbag than
without. To do their job and reduce the risk
of life threatening injuries, airbags must
open with great force, and this force can
pose a potentially deadly risk in some
situations, particularly when a front seat
occupant is not properly buckled up. The
most effective way to reduce the risk of
unnecessary airbag injuries without
reducing the overall safety of the vehicle
is to make sure all occupants are properly
restrained in the vehicle, especially in the
front seat. This provides the protection of
seatbelts and permits the airbags to
provide the additional protection they were
designed to provide. If you choose to
deactivate your airbag, you are losing the
very significant risk reducing benefits of
the airbag and you are also reducing the
effectiveness of the seatbelts. Seatbelts
in modern vehicles are designed to work
as a safety system with the airbags.
National Highway Traffic Safety
Administration Deactivation
Criteria-Excluding Canada
WARNING: This vehicle has special
energy management seatbelts for the
driver and right front passenger. These
particular seatbelts are specifically
designed to work with airbags to help
reduce the risk of injury in a crash. The
energy management seatbelt gives or
releases additional seatbelt webbing in
some accidents to reduce the
concentration of force on an occupant's
chest and to reduce the risk of certain
bone fractures and injuries to underlying
organs. In a crash, if the airbag is off, this
energy management seatbelt might
permit the passenger wearing the
seatbelt to move forward enough to
have a serious or fatal injury. The more
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Children must always be properly
restrained. Accident statistics suggest that
children are safer when properly restrained
in the rear seating positions than in the
front seating position. Failure to follow
these instructions may increase the risk of
injury in a crash.
If two adults and a child occupy a vehicle
without rear seats, properly restrain the
child in the center front seat unless doing
so would interfere with driving your vehicle.
This provides lap and shoulder belt
protection for all occupants, and airbag
protection for the adults. A child or infant
properly restrained in the center front seat
should not incur risk of serious injury from
the airbags.
CRASH SENSORS AND
AIRBAG INDICATOR
WARNING: Modifying or adding
equipment to the front of your vehicle
could affect the performance of the
airbag system, increasing the risk of
injury. This includes the hood, bumper
system, frame, front body structure, tow
hooks, hood pins, push bar and
snowplows. Your vehicle has a collection of crash and
occupant sensors. These sensors provide
information to the restraints control
module which activates the following:
•
Seatbelt pretensioners.
• Adaptive steering column.
• Driver airbag.
• Passenger airbag.
• Seat mounted side airbags.
• Safety Canopy.
Based on the type of crash, the restraints
control module deploys the appropriate
safety devices.
The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. The readiness of the safety
system is indicated by a warning indicator
light in the instrument cluster or by a
backup tone if the warning light is not
working. Routine maintenance of the
airbag is not required.
A difficulty with the system is indicated by
one or more of the following: The readiness light will not
illuminate immediately after you
switch the ignition on.
• The readiness light either flashes or
stays on.
• You hear a series of five tones. The
tone pattern repeats periodically until
the problem, the light or both are
repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced immediately.
Unless serviced, the system may not
function properly in the event of a crash.
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WHAT IS 911 ASSIST
911 Assist is a SYNC system feature that
can call for help.
For more information, visit
www
. o wner .f or d . c om .
HOW DOES 911 ASSIST WORK
If a crash deploys an airbag, excluding knee
airbags and rear inflatable seatbelts, or
activates the fuel pump shut-off, your
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth®-enabled phone.
Not all crashes will deploy an airbag or
activate the fuel pump shut-off. If a
connected cell phone sustains damage or
loses its connection to SYNC during a
crash, SYNC will search for and try to
connect to a previously paired cell phone.
SYNC will then attempt to call the
emergency services.
Before making the call:
• SYNC provides about 10 seconds to
cancel the call. If you fail to cancel the
call, SYNC attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call and SYNC
makes a successful call a pre-recorded
message plays for the 911 operator. The
occupants in your vehicle are able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately because not all 911 systems
are capable of receiving this information
electronically.
During an emergency call the system
transmits vehicle data to the emergency
service. EMERGENCY CALL
REQUIREMENTS WARNING:
Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional. WARNING:
Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly. WARNING:
Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.
• SYNC is powered and working properly
at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth®
enabled and compatible
cell phone to SYNC.
• A connected
Bluetooth® enabled
phone must have the ability to make
and maintain an outgoing call at the
time of the incident.
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•
A connected Bluetooth® enabled
phone must have adequate network
coverage, battery power and signal
strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is off and the phone connected
to SYNC, an icon displays on the status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
EMERGENCY CALL
LIMITATIONS
The SYNC 911 Assist feature only operates
in the U.S., Canada or in a territory in which
911 is the emergency number. The following
are limitations of this feature: •
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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2022 Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202103, First-Printing 911 Assist