WHAT IS THE CABIN AIR
FILTER
The cabin air filter improves the quality of
air in your vehicle by trapping dust, pollen
and other particles.
REPLACING THE CABIN AIR
FILTER
Replace the filter at regular intervals. See
Scheduled Maintenance (page 642).
The cabin air filter is behind the glove
compartment.
To remove the lower glove compartment
and access the filter:
1. Open the glove compartment. 2. Press the tab on each side.
3. Fully lower the glove compartment.
4. Pull the glove compartment toward
you.
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HYBRID ELECTRIC VEHICLE
INFORMATION –
TROUBLESHOOTING
HYBRID ELECTRIC VEHICLE
INFORMATION – FREQUENTLY
ASKED QUESTIONS
How long is the high voltage battery
system designed to last?
The high voltage battery system is
designed to last the life of your vehicle.
Does the high voltage battery require
maintenance? The high voltage battery does not
require maintenance.
What should I do if the vehicle runs out
of fuel and the high voltage battery is
out of charge? Refuel and start your vehicle normally.
The engine will recharge the high
voltage battery.
Why does the engine sometimes start
at key-on? The vehicle's computer will determine
if an engine start is required at key-on.
It starts the engine when necessary for
cabin heating, windshield defrost, or if
the outside temperature is low.
Can I put E15 or E85 in my vehicle, and
how will it affect my fuel economy? Your hybrid vehicle can use E15 (15%
ethanol, 85% gasoline) fuel, but you
may notice slightly reduced fuel
economy because ethanol contains
less energy per gallon than gasoline.
Your hybrid vehicle is not designed to
use E85 (85% ethanol). Why does it take a long time before the
engine shuts down?
There are several reasons the engine
stays on for an extended amount of
time when you first start it. One
common reason is to make sure that
the emissions components are warm
enough to minimize tailpipe emission.
As the climate gets cooler, the
engine-on time is extended.
Why does my engine stay on when it is
extremely cold outside? In order to make sure that the climate
control system can begin heating the
cabin or defrosting the windshield as
soon as a driver requests it, the engine
coolant temperature has to be kept
sufficiently hot. Keeping the engine on
is required to maintain the correct
coolant temperature.
ECO IDLE
WHAT IS ECO IDLE
Eco idle reduces fuel consumption when
your vehicle is in park (P) and idling for long
periods of time. Eco idle more efficiently
extends the use of features that are
powered by the high voltage battery when
your vehicle is stationary.
HOW DOES ECO IDLE WORK
Eco idle increases the engine idle speed
above normal for a short period of time to
efficiently charge the high voltage battery.
Note: Engine sound and vibration could be
more noticeable.
SWITCHING ECO IDLE ON AND OFF
To switch eco idle on and off use the
touchscreen:
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WHAT IS THE CATALYTIC
CONVERTER
The catalytic converter is part of your
vehicle's emissions system and filters
harmful pollutants from the exhaust gas.
CATALYTIC CONVERTER
PRECAUTIONS
WARNING: Do not park, idle or
drive your vehicle on dry grass or other
dry ground cover. The emission system
heats up the engine compartment and
exhaust system, creating the risk of fire. WARNING:
The normal operating
temperature of the exhaust system is
very high. Never work around or attempt
to repair any part of the exhaust system
until it has cooled. Use special care when
working around the catalytic converter.
The catalytic converter heats up to a very
high temperature after only a short
period of engine operation and stays hot
after the engine is switched off. WARNING:
Exhaust leaks may
result in entry of harmful and potentially
lethal fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
vehicle inspected immediately. Do not
drive if you smell exhaust fumes.
To avoid damaging the catalytic converter:
• Do not crank the engine for more than
10 seconds at a time.
• Do not run the engine with a spark plug
lead disconnected.
• Do not push-start or tow-start your
vehicle. Use booster cables. See Jump
Starting the Vehicle
(page 465). •
Use the correct fuel.
See Fuel and
Refueling (page 247).
• Do not switch the ignition off when your
vehicle is moving.
• Avoid running out of fuel.
• Have the items listed in scheduled
maintenance information performed
according to the specified schedule.
Note: Do not make any unauthorized
changes to your vehicle or engine. By law,
vehicle owners and anyone who
manufactures, repairs, or services a fleet of
vehicles are not permitted to intentionally
remove an emission control device or
prevent it from working.
CATALYTIC CONVERTER –
TROUBLESHOOTING
CATALYTIC CONVERTER –
WARNING LAMPS
Your vehicle has an on-board diagnostics
system that monitors the emission control
system. If any of the following warning
lamps illuminate, this may indicate that
the on-board diagnostics system has
detected an emission control system
malfunction. Continuing to drive your vehicle may cause
reduced power or the engine to stop.
Failure to respond to a warning lamp may
cause damage that your vehicle Warranty
may not cover. Have your vehicle checked
as soon as possible.
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ELECTRIC PARKING BRAKE – INFORMATION MESSAGES
Action
Message
The electric parking brake is set and a manual releaseis attempted without the brake pedal being pressed.
To Release: Press Brake and
Switch
The electric parking brake is set and an automaticrelease is attempted but cannot be performed. Perform a manual release.
Park Brake Use Switch to
Release
The electric parking brake is set and your vehicle speedexceeds 3 mph (5 km/h). Release the parking brake
before continuing driving.
Release Park Brake
The electric parking brake is not fully applied.
Park Brake Not Applied
The electric parking brake is not fully released.
Park Brake Not Released
The electric parking brake system has been put into aspecial mode that is used to allow service of the rear brakes. Contact an authorized dealer.
Park Brake Maintenance Mode
The electric parking brake system has detected a
condition that requires service. Some functionality
may still be available. Contact an authorized dealer.
Park Brake Limited Function
Service Required
The electric parking brake system has detected a
condition that requires service. Contact an authorized dealer.
Park Brake Malfunction Service
Now
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CONNECTING A TRAILER
PRECAUTIONS
Do not tow a trailer until you drive your
vehicle at least 1,000 mi (1,600 km).
Consult your local motor vehicle laws for
towing a trailer.
See the instructions included with towing
accessories for the proper installation and
adjustment specifications.
Service your vehicle more frequently if you
tow a trailer. See
Normal Scheduled
Maintenance (page 645).
If you use a rental trailer, follow the
instructions the rental agency gives you.
When attaching the trailer wiring connector
to your vehicle, only use a proper fitting
connector that works with the vehicle and
trailer functions.
Account for the trailer coupler weight as
part of your vehicle load when calculating
the total vehicle weight.
Do not exceed the load limits. See
Calculating the Load Limit
(page 391).
HITCHES
HOOKING UP A TRAILER USING A
WEIGHT-DISTRIBUTING HITCH WARNING: Do not adjust the spring
bars so that your vehicle's rear bumper
is higher than before attaching the trailer.
Doing so will defeat the function of the
weight-distributing hitch, which may
cause unpredictable handling, and could
result in serious personal injury.
A weight-distributing hitch helps distribute
tongue load to all towing vehicle and trailer
wheels. For more information, visit the links
in the following table. Website
Market
ht tp s:/ /
www .fl e e t.f or d . c om/
t o wing-g uide s/United States of
America
ht tp s:/ /
www .fl e e t.f or d . c a/
t o wing-g uide s/Canada
CONNECTING A TRAILER
Recognizing a Trailer
1. Attach the trailer and wiring connector
to your vehicle.
2. Switch on your vehicle.
3. Set up a profile for the trailer using the
touchscreen.
Note: If your vehicle does not recognize the
trailer, press and hold the brake pedal for a
few seconds.
Note: Trailer profiles store trailer types,
dimensions, preferences, trailer specific
mileage and fuel economy.
Note: Disabling the trailer detection
notification makes the default trailer profile
active when the system detects a
connection.
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AFTER DRIVING YOUR VEHICLE
OFF-ROAD - RAPTOR
WARNING: After off-road use,
before returning to the road, check the
wheels and tires for damage. Off-road
use may cause damage to your wheels
and tires that can lead to tire failure, loss
of vehicle control, serious injury or death. WARNING:
Always re-inflate tires
to recommended tire pressures before
the vehicle is operated on-road. The
recommended pressure is located on the
tire label or safety certification label,
located on the B-pillar, inside the driver's
door.
Driving off-road places more stress on your
vehicle than most on-road driving. After
driving off-road, check for damage and, if
necessary, have your vehicle repaired by
an authorized dealer.
Inspect the underbody of your vehicle by
checking tires, body structure, steering,
suspension, and exhaust system for
damage.
Check the radiator for mud and debris and
clean as needed.
Remove accumulations of plants or brush.
These things could be a fire hazard or hide
damage to the fuel lines, brake hoses, and
propeller shafts.
After operation in mud, sand, water, or
similar dirty conditions, inspect the
underbody and clean your vehicle.
COLD WEATHER
PRECAUTIONS
The functional operation of some
components and systems can be affected
at temperatures below approximately
-13°F (-25°C)
. DRIVING ON SNOW AND ICE WARNING:
If you are driving in
slippery conditions that require tire
chains or cables, then it is critical that
you drive cautiously. Keep speeds down,
allow for longer stopping distances and
avoid aggressive steering to reduce the
chances of a loss of vehicle control
which can lead to serious injury or death.
If the rear end of your vehicle slides while
cornering, steer in the direction of the
slide until you regain control of your
vehicle.
On ice and snow, you should drive more
slowly than usual. Your vehicle has a four
wheel anti-lock brake system, do not pump
the brake pedal.
See Anti-Lock Braking
System Limitations (page 286).
BREAKING-IN
Your vehicle requires a break-in period. For
the first 1,000 mi (1,600 km), avoid driving
at high speeds, heavy braking, aggressive
shifting or using your vehicle to tow. During
this time, your vehicle may exhibit some
unusual driving characteristics.
DRIVING ECONOMICALLY
The following helps to improve fuel
consumption:
• Drive smoothly, accelerate gently and
anticipate the road ahead to avoid
heavy braking.
• Regularly check your tire pressures and
make sure that they are inflated to the
correct pressure.
• Follow the recommended maintenance
schedule and carry out the
recommended checks.
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When operating your vehicle with a
snowplow:
•
Do not exceed 45 mph (72 km/h).
• Your engine could run at a higher
temperature than normal.
•If you are driving more than
15 mi
(24 km) at temperatures above
freezing, angle the plow blade
either full left or full right to provide
maximum airflow to the radiator.
• If you are driving less than
15 mi
(24 km) at speeds up to 45 mph
(72 km/h) in cold weather, you do
not need to worry about blade
position to provide maximum
airflow.
• Shift to 4L when plowing in small areas
at speeds below
5 mph (8 km/h).
• Shift to
4H when plowing larger areas
or light snow at higher speeds above
5 mph (8 km/h)
. Do not exceed
15 mph (24 km/h).
• Do not shift the transmission from a
forward gear to reverse (R) until the
engine is at idle and the wheels have
stopped.
Note: Careless or high-speed driving when
snowplowing, which results in significant
vehicle decelerations, can deploy the airbag.
Such driving also increases the risk of
accidents.
Note: Drive your vehicle at least
500 mi
(800 km) before using your vehicle for
snowplowing.
Note: Follow the severe duty schedule for
engine oil and transmission fluid change
intervals. See
Special Operating
Conditions Scheduled Maintenance (page
648
). SNOWPLOW MODE
WHAT IS SNOWPLOW MODE
Snowplow mode reduces vehicle electrical
load to allow the electrical system to have
sufficient power to support residential
snowplow use.
SWITCHING SNOWPLOW MODE
ON AND OFF
Vehicles receive a physical button in the
instrument panel or an option in the SYNC
menu to enable snowplow mode.
Snowplow mode does not remember the
setting when you switch your vehicle off.
You must re-enable the mode every time
you wish to use it.
The following features turn off and are
disabled in snowplow mode and cannot
be turned back on until snowplow mode
is switched off:
•
120 V
inverter.
• Fog lamps.
• Heated and cooled front seats.
The body module also activates the
snowplow relay that provides power to
aftermarket snowplow controls.
Note: The electrical system supports the
addition of a residential snowplow of up to
60 A
continuous, and snowplow lights of
up to 20 A continuous using snowplow
mode. The system does not support
snowplow usage with additional electrical
aftermarket accessories.
Push Button
(If Equipped)
Press the snowplow button on the
instrument panel to switch on snowplow
mode. The snowplow button illuminates
and a message displays.
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MAINTENANCE PRECAUTIONS
Service your vehicle regularly to help
maintain its roadworthiness and resale
value. There is a large network of
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. See Capacities and
Specifications (page 558).
• Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.
• Keep all open flames and other burning
material, such as cigarettes, away from
the battery and all fuel related parts.
• Set the parking brake, shift the
transmission to park (P) and block the
wheels. OPENING AND CLOSING THE
HOOD WARNING:
Make sure that you fully
latch the hood before driving. Failure to
follow this instruction could result in
personal injury or death. 1.
Pull the hood release handle under the
left hand side of the instrument panel. 2. Pull the secondary release lever under
the front of the hood near the center
of your vehicle.
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