Positioning the Trailer
Hitch the trailer to your vehicle and
connect the electrical wiring harness.
Check to make sure that the wiring is
working. See Connecting a Trailer (page
399).
Park your vehicle and hitched trailer on a
level surface.
For best results, make sure that your trailer
rides level with the ground when you hitch
your vehicle. See
Connecting a Trailer
(page 399). Make sure that the trailer and your vehicle
are in line with each other. You can do this
by putting the transmission in drive (D) and
pulling straight forward.
Configuring the Trailer in the
Touchscreen
1. Shift to reverse (R).
2. Press the camera view button.
3. Press the trailer view icon.
4. Press
Add Trailer.
5. Follow the directions on the touchscreen to enter the trailer name
and trailer type, then proceed to the
sticker or sensor setup.
Note: Your vehicle has two options for
trailer reverse guidance setup. The system
defaults to the camera based system. See
Applying the Trailer Reverse Aid Sticker
(page 438). You can also setup the system
with the trailer sensor that you can purchase
from your authorized dealer. You must
connect a sensor to your vehicle to setup
the system. See
Trailer Sensor
Installation (page 439).
Note: If you configure the trailer and install
a sensor, the system saves the trailer with
that sensor information. If you want to use
this trailer with the sticker, you need to
delete the trailer from the system and
repeat the setup process.
APPLYING THE TRAILER
REVERSE AID STICKER
Place the sticker in an area visible by the
rear view camera. The entire sticker must
be within
4– 19 in (10–48 cm) from the
center of the hitch ball, as shown in the
following illustration.
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Use the supplied sticker placement card,
a tape measure and pen to carefully mark
the area to attach the sticker. The sticker
is in the back cover pocket of your quick
start guide. Make sure the entire sticker is
within the green zone between the two
arcs or distance markers on the diagram,
and is also visible in the rear view camera
display.
Once you have found the correct location,
place the sticker.
Note:
Make sure nothing can obstruct the
rear view camera's view of the sticker such
as a jack handle or wiring.
Note: Position the sticker on a flat, dry and
clean horizontal surface. For best results,
apply the sticker when temperatures are
above 32°F (0°C).
Note: Do not move stickers after placing
them. Do not re-use any stickers if removed.
Note: You can purchase additional stickers
through your authorized dealer.
Note: If you previously setup the trailer with
the trailer sensor, make sure it is not plugged
in before configuring the trailer and placing
the sticker. TRAILER SENSOR INSTALLATION
You need to purchase a sensor kit and 7/12
way connector to replace the 7/4 way
connector on your vehicle to setup the
system with a sensor. See your authorized
dealer.
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Refer to the instructions included with your
trailer sensor for detailed information
regarding installation.
Note:
Make sure the arrows on the sensor
housing are facing up. Mount the sensor to
a vertical part of the trailer that pivots when
you turn your vehicle. Do not mount to a
stationary surface such as the truck side of
the trailer hitch.
Note: To setup a trailer with a sensor, install
the sensor on the trailer and plug the
connector into the connector in your bumper
prior to configuring the trailer. Trailers that
were set up with a sensor still require the
sensor to function. To change a trailer to
use the sticker, delete the trailer in the
system and repeat the trailer setup with the
sticker.
CALIBRATING THE SYSTEM
Calibrating the system requires driving
forward and turning left or right. Follow the
instructions on the touchscreen to
complete the calibration process. Note:
To calibrate the system, you need an
area where you can safely drive forward and
turn left or right. An open parking lot is an
ideal place to perform the calibration. Note:
Keep the steering wheel straight
when instructed to by the touchscreen. If
the steering wheel is in a turned position
during this instruction, the calibration
pauses.
Note: During calibration, the system
determines the trailer length. The system
supports trailer lengths of 6– 33 ft
(1.85– 10.05 m) distance from the hitch
point to the center of the axle or axles. The
system is designed to work with drawbars
that have a license plate to hitch ball center
measurement of 9– 18 in (23–46 cm) when
installed. Do not attempt to use drawbars
or trailers that have a length outside of this
range as the system performance degrades
and could cause improper system function.
Note: The touchscreen shows if you are
going too slow or fast. Calibration pauses if
the speed is outside the required range of
2 –9 mph (4– 15 km/h)
.
Note: You need to complete at least a 90°
turn, and longer trailers could require a 180°
turn. Camera trailer tracking requires the
system to locate the hitch ball as well as
determine the trailer length. Some trailers
could require you to drive straight then turn
multiple times before calibration completes.
The touchscreen provides instructions and
notifies you when calibration completes.
Note: For best results, do not calibrate the
system at night when calibrating the system
with the sticker.
SWITCHING TRAILER
REVERSE GUIDANCE ON AND
OFF
Shift into reverse (R), press the rear
camera button to expand the menu, press
the trailer icon and use the touchscreen to
select the connected trailer.
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TRAILER REVERSE GUIDANCE – TROUBLESHOOTING
TRAILER REVERSE GUIDANCE – INFORMATION MESSAGES
Description
Message
Displays when the system turns on and is
initializing.
Detecting Trailer Please Wait…
A condition exists that prevents the system
from turning on. If the message continues
to display, visit your authorized dealer to
have your vehicle checked.
Trailer Reverse Guidance System is Not
Available
The steering system needs to learn internal
parameters to fully enable the feature.
Drive your vehicle straight forward above
25 mph (40 km/h) for approximately 5
minutes.
Trailer Reverse Guidance Driving Required
to Initialize Steering Press OK to Exit
Displays when you exceed the maximum
controllable trailer angle for the system.
Place your vehicle in drive (D) and pull
forward to get your vehicle and trailer back
to an in-line position, then activate the
system by selecting the connected trailer
and following the instructions on the
touchscreen.
Stop now. Deactivated by trailer angle.
If this message consistently displays, you
may need to repeat the trailer setup and
calibration. Delete the trailer from the
system and repeat the setup and calibra-
tion process.
Displays when the system does not detect
the sensor. Check the sensor connection,
check that there is no damaged wiring
between the connector and sensor and
check that there is only one sensor
connected.
Trailer Reverse Guidance Sensor Not
Detected Refer to Owner's Manual Press
OK to Exit
If you do not want to use the sensor for this
trailer, delete the trailer in the touchscreen
then repeat the setup process with the
sticker.
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Description
Message
Displays when the system does not detect
the trailer.
If your trailer is setup with a sticker, make
sure the rear camera is clean, and the
sticker is clearly visible in the camera image.
You can also move the trailer forward or
backward to change the trailer position and
lighting conditions.
If your trailer is setup with a sensor, check
that the sensor is correctly installed and
the trailer length is within the allowed
range.
If this message continues to display, visit
your authorized dealer to have your vehicle
checked.
Trailer Reverse Guidance Trailer Not
Detected. Refer to Owner's Manual. Press
OK to Exit
Displays when your vehicle has not moved
after the trailer sensor is connected or
extended operation below 1 mph (1 km/h).
Drive forward above 2 mph (3 km/h) to
initialize the system.
Trailer Reverse Guidance Trailer Not
Detected Pull Forward to Initialize Press
OK to Exit
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TRAILER REVERSE GUIDANCE –
FREQUENTLY ASKED QUESTIONS
What does it mean if the system
does not detect a trailer that is
setup with a sticker?
•
The system could be having trouble
identifying the sticker. The system
requires a clear view of the sticker
placed on the trailer. You must keep
the camera lens and sticker clean for
the system to correctly operate. If the
system cannot initially detect the
trailer, it could be necessary for you to
change the lighting conditions by
moving your vehicle and trailer or
waiting until the conditions change.
See Applying the Trailer Reverse
Aid Sticker (page 438). Deleting the
trailer and repeating the setup and
calibration could improve performance,
but some trailers are not compatible
with the sticker and camera system. If
the system consistently does not
detect the trailer with the sticker setup,
you may choose to setup the trailer
with a sensor.
Note: The system is designed to be used
with the same trailer connection every time
you choose the trailer from the touchscreen.
When using a different drawbar or a
different pin hole on drawbars with more
than one, connecting the drawbar to your
vehicle affects the trailer position and you
may need to repeat the trailer setup and
calibration process. Why does the trailer not reverse
straight?
•
The road conditions, such as road
camber and road slope, could affect
how straight the system can reverse.
You can compensate for the trailer
drifting to the right or left by slowly
turning the knob until the trailer is
following your desired path and then
holding the knob in that position.
• Other factors, such as the hitch
connection or trailer suspension, could
affect how straight the system can
reverse the trailer. You can
compensate for the trailer drifting to
the right or left by slowly turning the
knob until the trailer is following your
desired path and then holding the knob
in that position.
• The sensor could be incorrectly
installed. Make sure the sensor is
correctly installed.
What does it mean if the system
remains on one message for an
extended time during calibration
when setting up the system with
the sticker?
• The camera could require cleaning.
• You could have a blocked sticker. Verify
the sticker is in the proper location. See
Applying the Trailer Reverse Aid
Sticker
(page 438).
• The drawbar could be outside of the
allowed range of
4–19 in (10–48 cm).
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•
The system could have difficulties
recognizing the sticker based on
environmental factors. You could need
to move to a different area to change
the lighting and background or you
could need to change the direction you
are driving. You could also try setting
up the system at a different time of
day.
• Some trailers are not compatible with
the sticker and camera system. If the
issue persists, set up the trailer with a
sensor purchased from your authorized
dealer. See Trailer Sensor
Installation (page 439).
What does it mean if the system
pauses during calibration?
• There could be steering input or trailer
movement during the straight drive
portion of the calibration process.
What does it mean if the system
displays hold steering steady
during turn?
• Part of the calibration process for the
sticker setup requires a steady turn. If
you are continually moving the steering
wheel during the turn, this delays the
calibration process. To enable the
calibration process, hold the steering
wheel at the same position when
turning. What does it mean if the system
displays that it is not available?
•
There could be a sub-system that the
system uses that is not correctly
operating. If the system continues to
display it is not available, visit your
authorized dealer to have your vehicle
checked.
• There could be a battery voltage issue.
Make sure the battery is correctly
charged. If the system continues to
display it is not available, visit your
authorized dealer to have your vehicle
checked.
What does it mean if the system
displays that driving is required to
initialize steering?
• The steering system needs to learn
internal parameters to fully turn on the
feature. Drive your vehicle straight
forward above
25 mph (40 km/h) for
approximately 5 minutes.
• Your vehicle is new, there is a battery
voltage issue or you have serviced the
steering system.
What does it mean if the system
requires you to pull forward to
initialize?
• This occurs when the vehicle has not
moved during the current key cycle
after you connect and select the trailer
in the touchscreen, or you operate the
system at speeds below
1 mph
(1 km/h) for an extended period of
time. Drive forward above 2 mph
(3 km/h) and the system indicates
when it initializes.
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What does it mean if the trailer is
at its maximum angle or the
system deactivated by trailer
angle?
•
You are at the maximum controllable
trailer angle for the system. Place your
vehicle in drive (D) and pull forward to
get the truck and trailer back to an
in-line position.
• The trailer could need to be
recalibrated. Check that the correct
trailer is selected in the touchscreen.
Verify the sensor is installed according
to the instructions included in the
sensor kit and check that the drawbar
and the trailer dimensions are within
the allowed range. Then, delete the
trailer from the system and repeat the
setup process to calibrate the trailer.
• The drawbar or the trailer dimensions
are outside of the supported range. The
system is designed to work with
drawbars that have a license plate to
hitch ball center measurement of
9–18 in (23–46 cm) when installed.
The system is designed to work with
trailers that have a hitch point to center
of the axle or axles measurement of
6– 33 ft (1.85– 10.05 m)
. Do not
attempt to use drawbars or trailers that
have a length outside of this range as
the system performance degrades and
could cause improper system function.
• The sensor could be incorrectly
installed. Make sure the sensor is
correctly installed. What does it mean when the
system tells you to take control of
the steering wheel?
•
You have touched the steering wheel
when the system is steering. Avoid
touching the wheel during system
operation.
• You have exceeded the maximum
speed for the feature. The system is no
longer steering the vehicle and you
must take over steering.
• The system does not detect the trailer.
The system is no longer steering the
vehicle and you must take over
steering.
• An internal condition for system
operation is not met that requires your
vehicle to return to manual control of
the steering.
How do I use a sticker if I have
previously setup a trailer with the
sensor?
• Disconnect the sensor wiring and add
a new trailer to the system and follow
the instructions for setup with a sticker.
See Applying the Trailer Reverse
Aid Sticker (page 438). If your vehicle
does not support the sticker option, the
touchscreen instructs you to install the
sensor again.
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