
ROLLOVER WARNING
WARNING: Utility vehicles have a
significantly higher rollover rate than
other types of vehicles.
WARNING: Vehicles with a higher
center of gravity (utility and four-wheel
drive vehicles) handle differently than
vehicles with a lower center of gravity
(passenger cars). Avoid sharp turns,
excessive speed and abrupt steering in
these vehicles. Failure to drive cautiously
increases the risk of losing control of your
vehicle, vehicle rollover, personal injury
and death.
WARNING: In a rollover crash, an
unbelted person is significantly more
likely to die than a person wearing a
seatbelt.
WARNING: Do not become
overconfident in the ability of four-wheel
drive vehicles. Although a four-wheel
drive vehicle may accelerate better than
a two-wheel drive vehicle in low traction
situations, it won't stop any faster than
two-wheel drive vehicles. Always drive
at a safe speed.
Utility vehicles and trucks handle
differently than passenger cars in the
various driving conditions that are
encountered on streets, highways and
off-road. Utility vehicles and trucks are not
designed for cornering at speeds as high
as passenger cars any more than low-slung
sports cars are designed to perform
satisfactorily under off-road conditions.
THE BETTER BUSINESS
BUREAU AUTO LINE
PROGRAM
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator considers
the testimony provided and makes a
decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within 40
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information that follows, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
490
Customer Information

1
12V Battery......................................................34112V Battery Precautions...................................341
Battery Management SystemLimitations.......................................................342
How Does the Battery Management System Work..................................................342
Recycling and Disposing of the 12V Battery..............................................................342
Resetting the Battery Sensor........................342
What Is the Battery Management System..............................................................342
9
911 Assist............................................................57
A
A/CSee: Climate Control..........................................137About This Publication..................................17
ABS
See: Brakes............................................................217Accessing the Trip Computer - VehiclesWith: 4.2 Inch Instrument Cluster
Display Screen............................................129
Accessing the Trip Computer - Vehicles With: 6.5 Inch Instrument Cluster
Display Screen/ 12.3 Inch Instrument
Cluster Display Screen.............................129
Accessories....................................................479
AC Charging...................................................205
Connecting the Charger..................................205
Stopping Charging............................................206
Active Park Assist........................................238Active Park Assist –
Trouble shooting............................................240
Active Park Assist Precautions...............238
Active Park Assist –
Troubleshooting........................................240
Active Park Assist – Frequently Asked
Questions ........................................................240
Active Park Assist – Information Messages.........................................................240
Adaptive Cruise Control............................244Adaptive Cruise Control –Troubleshooting............................................ 254
Intelligent Adaptive Cruise Control.............253
Lane Centering...................................................250
Adaptive Cruise Control Automatic Cancellation................................................247
Adaptive Cruise Control Indicators.......250
Adaptive Cruise Control Limitations..................................................245
Adaptive Cruise Control Precautions.................................................244
Adaptive Cruise Control – Troubleshooting........................................254
Adaptive Cruise Control – Information
Messages.........................................................254
Adjusting the Exterior Mirrors..................108
Adjusting the Headlamps........................344
Adjusting the Instrument Panel LightingBrightness....................................................103
Adjusting the Seatbelt Height...................42
Adjusting the Seatbelts During Pregnancy......................................................42
Adjusting the Sound Settings...................411
Adjusting the Steering Wheel....................91
Adjusting the Volume.................................410
Aid Mode.........................................................263
How Does Aid Mode Work.............................263
What Is Aid Mode..............................................263
Airbag Precautions........................................49
Airbags................................................................47
Front Passenger Sensing System...................51Air ConditioningSee: Climate Control..........................................137Air Conditioning System Capacity and Specification - 1.5L EcoBoost™.........400
Air Conditioning System Capacity and Specification - 2.0L EcoBoost™.........401
Air Conditioning System Capacity and Specification - 2.5L, Hybrid Electric
Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV).........................................402
Air Filter
See: Changing the Engine Air Filter - 1.5L
EcoBoost™/2.0L EcoBoost™.................338
See: Changing the Engine Air Filter - 2.5L, Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV)...............339
563
Index

Alert and Aid Mode.....................................263How Does Alert and Aid Mode Work.........264
What Is Alert and Aid Mode...........................263
Alert Mode......................................................262Adjusting the Steering Wheel VibrationIntensit y............................................................263
How Does Alert Mode Work..........................263
What Is Alert Mode...........................................262
All-Wheel Drive.............................................216All-Wheel Drive – Troubleshooting.............216All-Wheel Drive Limitations.....................216
All-Wheel Drive Precautions....................216
All-Wheel Drive – Troubleshooting.......216
All-Wheel Drive – Information Messages..........................................................216
AM/FM Radio.................................................412AM/FM Radio Limitations...............................412
Selecting a Radio Station................................412
Ambient Lighting..........................................103Adjusting Ambient Lighting............................103
Switching Ambient Lighting On andOff.......................................................................1\
03
Anti-Lock Braking System.........................217Anti-Lock Braking System Indicators..........217
Anti-Lock Braking SystemLimitations........................................................217
Anti-Theft Alarm System............................87Arming the Anti-Theft Alarm System..........88
Disarming the Anti-Theft AlarmSystem................................................................88
How Does the Anti-Theft Alarm System Work.....................................................................87
What Are the Inclination Sensors..................87
What Are the Interior Sensors.........................87
What Is the Anti-Theft Alarm System..........87
What Is the Battery Backup Alarm...............88
What Is the Perimeter Alarm...........................87
Anti-Theft Alarm System Settings.........88Setting the Alarm Security Level...................88
Switching Ask on Exit On and Off.................88
What are the Alarm Security Levels.............88
What Is Ask on Exit.............................................88
Appendices ....................................................559
Applying the Electric Parking Brake.............................................................220
Applying the Electric Parking Brake in an Emergency..................................................220
Apps.................................................................462 At a Glance.......................................................26
Audio System................................................410
AM/FM Radio.......................................................412
Digital Radio.........................................................412
Satellite Radio.....................................................414
Audio System Precautions.......................410
Auto-Dimming Interior Mirror...................107
Auto-Dimming Interior Mirror
Limitations........................................................107
What Is the Auto-Dimming Interior Mirror...................................................................107
Auto Hold........................................................224
Auto Hold Indicators...................................224
Autolamps........................................................98
Autolamp Settings..............................................98
What Are Autolamps..........................................98
Autolock.............................................................70Autolock Requirements.....................................70
What Is Autolock..................................................70
Automatically Releasing the ElectricParking Brake...............................................221
Automatic Climate Control - Vehicles With: Dual Automatic Temperature
Control (DATC)...........................................138
Automatic Climate Control - Vehicles With: Electronic Automatic
Temperature Control (EATC).................141
Automatic Crash Shutoff..........................314
Automatic Crash Shutoff
Precautions......................................................314
Re-Enabling Your Vehicle................................314
What Is Automatic Crash Shutoff................314
Automatic Emergency Braking...............278Switching Automatic Emergency Braking On and Off.......................................................279
What Is Automatic Emergency Braking..............................................................278
Automatic Engine Stop..............................176How Does Automatic Engine StopWork....................................................................176
Overriding Automatic Engine Stop...............176
Switching Automatic Engine Stop On and Off........................................................................\
176
What Is Automatic Engine Stop....................176
Automatic High Beam Control...............100Automatic High Beam Control Indicator s........................................................... 101
564
Index

Recreationally Towing Your Vehicle -Gasoline, AWD............................................316
Recreationally Towing Your Vehicle - Gasoline, FWD............................................316
Recreationally Towing Your Vehicle - Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV)............316
Refueling ...........................................................191
Manually Opening the Fuel Filler
Door....................................................................194
Refueling System Overview............................191
Refueling Your Vehicle.......................................191
Releasing the Electric Parking Brake if the Vehicle Battery Has Run Out of
Charge............................................................221
Remote Control Limitations......................58
Remotely Starting and Stopping the Vehicle...........................................................134
Remote Start Limitations..........................134
Remote Start Precautions........................134
Remote Start Remote Control Indicators......................................................135
Remote Start..................................................134
Remote Start Settings......................................135Remote Start Settings................................135Setting the Remote Start Duration..............136
Switching Climate Control Auto Mode On
and Off...............................................................13\
5
Switching Climate Control Last Settings On and Off........................................................135
Switching the Heated Seat Settings On and Off........................................................................\
135
Switching the Heated Steering Wheel Settings On and Off......................................135
Removing the Key Blade.............................59
Removing Your Vehicle FromStorage.........................................................356
Repairing Minor Paint Damage...............353
Replacement Parts Recommendation....................................530
Replacing a Lost Key or Remote Control.............................................................62
Replacing the Cabin Air Filter...................147
Replacing the Front Wiper Blades..........94
Replacing the Rear Wiper Blades............94
Reporting Safety Defects in Canada.........................................................492 Reporting Safety Defects in the United
States............................................................492
Reprogramming the Garage Door Opener...........................................................165
Resetting the Individual Trip Values - Vehicles With: 4.2 Inch Instrument
Cluster Display Screen.............................129
Resetting the Trip Computer....................129
Restarting the Engine.................................184
Resuming the Set Speed..........................243
Reverse Wipe...................................................93
Reverse Wipe Settings.......................................93
What Is Reverse Wipe........................................93
Roadside Assistance.................................308
Rollover Warning.........................................490
Roof Rack.......................................................292
Adjusting a Roof Rack Crossbar...................292
Removing and Installing Roof Rack
Crossbars.........................................................292
Roof Rack Load Capacities............................292
Roof Rack Precautions....................................292
Running-InSee: Breaking-In................................................304Running Out of Fuel....................................189Adding Fuel From a Portable Fuel Cont ainer..........................................................190
Filling a Portable Fuel Container..................189
S
Satellite Radio...............................................414Locating the Satellite Radio Identification Number.............................................................414
Satellite Radio Limitations.............................414
What Is Satellite Radio.....................................414
Saving a Preset Position............................160
Scheduled Maintenance..........................482
Seatbelt Extensions......................................45
Seatbelt Precautions....................................39
Seatbelt Reminder.........................................42
How Does the Seatbelt Reminder Work.....................................................................42
Seatbelt Reminder Audible Warnings..........43
Seatbelt Reminder Indicators..........................43
Switching the Seatbelt Reminder On and Off........................................................................\
.44
Seatbel ts...........................................................39Automatic Locking Mode...................................41
577
Index

Starting a Gasoline Engine..............................172
Starting a Hybrid Electric VehicleSystem...............................................................173
Steering...........................................................229Electric Power Steering...................................229
Steering – Troubleshooting...........................229
Steering – Troubleshooting.....................229Steering – Information Messages...............229Steering Wheel................................................91
Stopping the Engine....................................184
Stopping the Engine When Your Vehicle isMoving................................................................175
Stopping the Engine When Your Vehicle is Stationary..........................................................175
Stopping the Liftgate Movement............84
Storage.............................................................170
Cup Holders..........................................................170
Glasses Holder.....................................................170
Storing Your Vehicle....................................355
Sunroof
See: Moonroof.....................................................109Switching Active Park Assist On andOff..................................................................238
Switching Adaptive Cruise Control On and Off..........................................................247
Switching All of the Interior Lamps On and Off..........................................................103
Switching Auto Hold On and Off...........224
Switching Auto-Start-Stop On and Off...................................................................184
Switching Blind Spot Information System On and Off..................................268
Switching Cross Traffic Alert On and Off....................................................................271
Switching Cruise Control On and Off...................................................................242
Switching Driver Alert On and Off.........282
Switching Easy Entry and Exit On and Off......................................................................77
Switching From Adaptive Cruise Control to Cruise Control.......................................250
Switching Pre-Collision Assist On and Off...................................................................275
Switching Rear Occupant Alert System On and Off...................................................158
Switching Repeat Mode On and Off...................................................................410 Switching Shuffle Mode On and
Off...................................................................410
Switching Stability Control On and Off...................................................................22\
8
Switching the Audio Unit On and Off...................................................................410
Switching the Front Interior Lamps On and Off..........................................................103
Switching the Hazard Flashers On and Off...................................................................310
Switching the Head Up Display On and Off.....................................................................131
Switching the Heated Steering Wheel On and Off......................................................91
Switching the Lane Keeping System Mode..............................................................262
Switching the Lane Keeping System On and Off..........................................................262
Switching the Rear Interior Lamps On and Off..........................................................103
Switching the Rear Window Wiper On and Off............................................................93
Switching Traction Control On and Off...................................................................225
Switching Trailer Sway Control On and Off..................................................................303
Symbols Glossary...........................................19
Symbols Used on Your Vehicle..................19
SYNC™ 3.........................................................431
General Information..........................................431SYNC™ 3 Troubleshooting.....................466
SYNC™ Applications and Services.......419
SYNC™............................................................415
General Information..........................................415SYNC™ Troubleshooting..........................421
T
Tachometer - Excluding: Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV)............................................117
Technical Specifications
See: Capacities and Specifications............387Temporary Neutral Mode............................211Entering Temporary Neutral Mode................211
Exiting Temporary Neutral Mode...................211
Temporary Neutral Mode Limitations..........211
What Is Temporary Neutral Mode.................211
579
Index