Note:If your vehicle has an engine cover
remove the cover before application of
shampoo and degreaser.
• Spray an approved engine shampoo and degreaser on all parts that require
cleaning and rinse with water.
CLEANING STRIPES OR
GRAPHICS
It is recommended to wash your vehicle by
hand however, pressure washing may be
used under the following conditions:
• Use a spray with a 40° wide sprayangle pattern.
• Keep the nozzle at a 12 in (305 mm) distance and 90° angle to your
vehicle's surface.
• Do not use water pressure higher than 2,000 psi (14,000 kPa).
• Do not use water hotter than 179°F (82°C).
Note: Holding the pressure washer nozzle
at an angle to the vehicle's surface may
damage graphics and cause the edges to
peel away from the vehicle's surface.
CLEANING CAMERA LENSES AND
SENSORS
We recommend that you only use
lukewarm or cold water and a soft cloth
to clean the camera lens and sensors.
Note: Do not pressure wash camera lens
and sensors.
CLEANING THE UNDERBODY
Flush the complete underside of your
vehicle frequently. Keep body and door
drain holes free from packed dirt. Rear suspension components may require
regular cleaning with a power washer or a
thorough rinse with a strong stream of
water if the vehicle is operated in dusty or
muddy environments. Rear leaf springs or
other suspension components may emit
squeaking or popping noises while
operating the vehicle if particles, such as
dirt, rocks, or other debris, are present in
the components.
CLEANING THE INTERIOR
CLEANING THE INSTRUMENT
PANEL
WARNING: Do not use chemical
solvents or strong detergents when
cleaning the steering wheel or
instrument panel to avoid contamination
of the airbag system.
We recommend that you only clean the
instrument panel and cluster lens with a
damp soft cloth. Dry the area with a clean,
soft cloth.
For additional information and assistance,
we recommend that you contact an
authorized dealer.
Note: Avoid cleaners or polishes that
increase the gloss of the upper portion of
the instrument panel. The dull finish in this
area helps protect you from undesirable
windshield reflection.
CLEANING PLASTIC
We recommend that you only use a mild
soap and water solution on a soft cloth.
Dry the area with a clean, soft cloth.
351
Vehicle Care
1
12V Battery......................................................34112V Battery Precautions...................................341
Battery Management SystemLimitations.......................................................342
How Does the Battery Management System Work..................................................342
Recycling and Disposing of the 12V Battery..............................................................342
Resetting the Battery Sensor........................342
What Is the Battery Management System..............................................................342
9
911 Assist............................................................57
A
A/CSee: Climate Control..........................................137About This Publication..................................17
ABS
See: Brakes............................................................217Accessing the Trip Computer - VehiclesWith: 4.2 Inch Instrument Cluster
Display Screen............................................129
Accessing the Trip Computer - Vehicles With: 6.5 Inch Instrument Cluster
Display Screen/ 12.3 Inch Instrument
Cluster Display Screen.............................129
Accessories....................................................479
AC Charging...................................................205
Connecting the Charger..................................205
Stopping Charging............................................206
Active Park Assist........................................238Active Park Assist –
Trouble shooting............................................240
Active Park Assist Precautions...............238
Active Park Assist –
Troubleshooting........................................240
Active Park Assist – Frequently Asked
Questions ........................................................240
Active Park Assist – Information Messages.........................................................240
Adaptive Cruise Control............................244Adaptive Cruise Control –Troubleshooting............................................ 254
Intelligent Adaptive Cruise Control.............253
Lane Centering...................................................250
Adaptive Cruise Control Automatic Cancellation................................................247
Adaptive Cruise Control Indicators.......250
Adaptive Cruise Control Limitations..................................................245
Adaptive Cruise Control Precautions.................................................244
Adaptive Cruise Control – Troubleshooting........................................254
Adaptive Cruise Control – Information
Messages.........................................................254
Adjusting the Exterior Mirrors..................108
Adjusting the Headlamps........................344
Adjusting the Instrument Panel LightingBrightness....................................................103
Adjusting the Seatbelt Height...................42
Adjusting the Seatbelts During Pregnancy......................................................42
Adjusting the Sound Settings...................411
Adjusting the Steering Wheel....................91
Adjusting the Volume.................................410
Aid Mode.........................................................263
How Does Aid Mode Work.............................263
What Is Aid Mode..............................................263
Airbag Precautions........................................49
Airbags................................................................47
Front Passenger Sensing System...................51Air ConditioningSee: Climate Control..........................................137Air Conditioning System Capacity and Specification - 1.5L EcoBoost™.........400
Air Conditioning System Capacity and Specification - 2.0L EcoBoost™.........401
Air Conditioning System Capacity and Specification - 2.5L, Hybrid Electric
Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV).........................................402
Air Filter
See: Changing the Engine Air Filter - 1.5L
EcoBoost™/2.0L EcoBoost™.................338
See: Changing the Engine Air Filter - 2.5L, Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV)...............339
563
Index
Cleaning Chrome, Aluminium or StainlessSteel..................................................................350
Cleaning Headlamps and Rear Lamps...............................................................349
Cleaning Stripes or Graphics..........................351
Cleaning the Engine Compartment...........350
Cleaning the Exterior Precautions...............349
Cleaning the Underbody..................................351
Cleaning Wheels................................................350
Cleaning Windows and Wiper Blades...............................................................350
Cleaning the Interior....................................351Cleaning Carpets and Floor Mats................352
Cleaning Displays and Screens....................352
Cleaning Fabric Seats andHeadliners........................................................352
Cleaning Leather and Vinyl............................352
Cleaning Moonroof Tracks.............................353
Cleaning Plastic...................................................351
Cleaning Seatbelts............................................353
Cleaning Storage Compartments...............353
Cleaning the Instrument Panel.....................351
Clearing All MyKeys.......................................66
Clearing the Garage Door Opener.........164
Climate Control..............................................137
Closing the Liftgate.......................................78
Closing the Hands-Free Liftgate....................83
Closing the Liftgate From Inside Your Vehicle.................................................................82
Closing the Liftgate From Outside Your Vehicle.................................................................78
Closing the Liftgate Using the Remote Control.................................................................83
Cold Weather Precautions......................304
Configuring the Trip Computer - VehiclesWith: 4.2 Inch Instrument Cluster
Display Screen............................................129
Connected Vehicle.....................................405
Connecting the Vehicle to a Mobile
Network...........................................................405
Connected Vehicle Data..............................24
Connected Vehicle Limitations..............405
Connected Vehicle Requirements........405
Connected Vehicle – Troubleshooting -Vehicles With: Modem...........................406
Connected Vehicle – Troubleshooting - Vehicles With: SYNC 3............................407
Connecting a Trailer...................................296 Connecting a Trailer Precautions..........296
Connecting the Vehicle to a Mobile
Network.......................................................405
Connecting FordPass to the Modem.........405
Enabling and Disabling the Modem..........405
What Is the Modem.........................................405
Connecting the Vehicle to a Wi-FiNetwork.......................................................405
Contacting Us...................................................15
Cooling System Capacity and Specification - 1.5L EcoBoost™.........396
Cooling System Capacity and Specification - 2.0L EcoBoost™.........397
Cooling System Capacity and Specification - 2.5L, Hybrid Electric
Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV)..........................................397
Crash and Breakdown Information.................................................308
Automatic Crash Shutoff.................................314
Jump Starting the Vehicle...............................310
Post-Crash Alert System.................................313
Crash Sensors and Airbag Indicator.......54
Creating a MyKey - Vehicles With: FlipKey....................................................................65
Creating a MyKey - Vehicles With: Push Button Start..................................................65
Creating a Vehicle Wi-Fi Hotspot.........409
Cross Traffic Alert..........................................271
Cross Traffic Alert –
Troubleshooting.............................................273
Cross Traffic Alert Indicators....................272
Cross Traffic Alert Limitations..................271
Cross Traffic Alert Precautions................271
Cross Traffic Alert –Troubleshooting.........................................273
Cross Traffic Alert – Information
Messages..........................................................273
Cruise Control................................................242
Cruise Control Indicators..........................243
Cup Holders....................................................170
Cup Holder Precautions...................................170Customer Information..............................490Radio Frequency CertificationLabels...............................................................493
567
Index
Customizing the Instrument ClusterDisplay - Vehicles With: 4.2 Inch
Instrument Cluster Display
Screen............................................................124
Customizing the Instrument Cluster Display - Vehicles With: 6.5 Inch
Instrument Cluster Display Screen/ 12.3
Inch Instrument Cluster Display
Screen............................................................124
D
Data Privacy......................................................22
Declaration of Conformity........................561
Department of Transportation UniformTire Quality Grades...................................357
Digital Radio...................................................412
Digital Radio Indicators....................................413
Digital Radio Limitations.................................413
How Does Digital Radio Work........................412
Switching Digital Radio Reception On and
Off.....................................................................\
...413
What Is Digital Radio.........................................412
Disposing of Airbags.....................................55
Distance Alert................................................278
Adjusting the Sensitivity of Distance Alert....................................................................278
What Is Distance Alert.....................................278
Distance Indication......................................276Distance Indication Indicator.........................278
Switching Distance Indication On and Off.......................................................................2\
78
What Is Distance Indication...........................276
Doors and Locks Audible Warnings..........71
Doors and Locks.............................................69
Autolock...................................................................70\
Autounlock.............................................................70
Doors and Locks – Troubleshooting...............71
Mislock.....................................................................70
Operating the Doors From Inside Your Vehicle.................................................................69
Operating the Doors From Outside Your Vehicle.................................................................69
Doors and Locks – Troubleshooting........71Doors and Locks – Frequently AskedQuestions............................................................72
Doors and Locks – Information Messages.............................................................71 Doors and Locks – Warning Lamps................71
Drive Belt Routing Overview - 1.5L
EcoBoost™................................................340
Drive Belt Routing Overview - 2.0L EcoBoost™..................................................341
Drive Mode Control......................................257
Drive Modes.........................................................258
Plug-In Hybrid Electric Vehicle Drive
Modes...............................................................259
Drive Modes...................................................258Deep Snow/Sand..............................................258
Eco........................................................................\
..258
Normal...................................................................258
Slippery.................................................................258
Sport....................................................................\
...258
Driver Alert......................................................282Driver Alert – Troubleshooting.....................283Driver Alert Indicators................................283
Driver Alert Limitations..............................282
Driver Alert Precautions............................282
Driver Alert – Troubleshooting...............283
Driver Alert – Information Messages..........283Driving Economically.................................304
Driving Hints..................................................304
Driving in Special Conditions........................304Driving in Special Conditions..................304Driving In Sand...................................................306
Driving on Hilly or Sloping Terrain...............305
Driving Through Mud and Water.................304
Emergency Maneuvers....................................304
Driving Through Shallow Water............306
E
Easy Entry and Exit.........................................77
Electric Parking Brake AudibleWarning..........................................................221
Electric Parking Brake................................220
Electric Parking Brake –
Troubleshooting .............................................221
Electric Parking Brake –
Troubleshooting.........................................221
Electric Parking Brake – Information
Messages..........................................................222
Electric Parking Brake – Warning Lamps.................................................................22\
1
Electric Power Steering.............................229Electric Power Steering Precautions..........229
568
Index
Information on the Tire Sidewall...........358
Inspecting the Tire for Damage.............369
Inspecting the Tire for Wear....................369
Inspecting the Wheel ValveStems............................................................370
Installing and Removing the Luggage Compartment Cover...............................294
Installing Child Restraints............................31
Combining the Seatbelt and Lower Anchors
for Attaching Child Restraints....................35
Installing a Child Restraint in a Center Seat......................................................................34
Using Lower Anchors and Tethers for Children...............................................................33
Using Seatbelts......................................................31
Using Tether Straps.............................................35
Instrument Cluster Display........................123Personalized Settings.......................................125Instrument Cluster Display Main Menu - Vehicles With: 12.3 Inch Instrument
Cluster Display Screen.............................124
Instrument Cluster Display Main Menu - Vehicles With: 4.2 Inch Instrument
Cluster Display Screen.............................124
Instrument Cluster Display Main Menu - Vehicles With: 6.5 Inch Instrument
Cluster Display Screen.............................123
Instrument Cluster Indicators...................121
Instrument Cluster.........................................111
Fuel Gauge.............................................................118Instrument Cluster Overview - Gasoline, Vehicles With: 12.3 Inch Instrument
Cluster Display Screen..............................115
Instrument Cluster Overview - Gasoline, Vehicles With: 4.2 Inch Instrument
Cluster Display Screen..............................113
Instrument Cluster Overview - Gasoline, Vehicles With: 6.5 Inch Instrument
Cluster Display Screen..............................114
Instrument Cluster Overview - Hybrid Electric Vehicle (HEV), Vehicles With:
12.3 Inch Instrument Cluster Display
Screen.............................................................112
Instrument Cluster Overview - Hybrid Electric Vehicle (HEV), Vehicles With:
6.5 Inch Instrument Cluster Display
Screen..............................................................111 Instrument Cluster Overview - Plug-In
Hybrid Electric Vehicle (PHEV),
Vehicles With: 12.3 Inch Instrument
Cluster Display Screen..............................117
Instrument Cluster Overview - Plug-In Hybrid Electric Vehicle (PHEV),
Vehicles With: 6.5 Inch Instrument
Cluster Display Screen..............................116
Instrument Cluster Warning Lamps............................................................120
Instrument Panel...........................................26
Intelligent Adaptive Cruise Control.......253
Adjusting the Set Speed Tolerance............253
How Does Intelligent Adaptive Cruise
Control Work...................................................253
Intelligent Adaptive Cruise Control Alerts.................................................................254
Intelligent Adaptive Cruise Control Indicators.........................................................254
Intelligent Adaptive Cruise Control Limitations.......................................................253
Intelligent Adaptive Cruise Control Precautions.....................................................253
Intelligent Adaptive Cruise Control Requirements.................................................253
Switching Intelligent Mode On and Off.......................................................................2\
53
Interior Air Quality.........................................147
Interior Bulbs.................................................348
Interior Bulb Specification Chart.................348Interior Lamp Function...............................103Switching the Interior Lamp Function Onand Off..............................................................103\
What Is the Interior Lamp Function............103
Interior Lighting.............................................103Ambient Lighting................................................103
Interior Lamp Function.....................................103
Interior Lighting – Troubleshooting.............104
Interior Lighting – Troubleshooting.......104Interior Lighting – Frequently Asked Questions.........................................................104
Interior Mirror..................................................107Auto-Dimming Interior Mirror.........................107Interior Mirror Precautions.........................107
Introduction.......................................................17
572
Index
Opening the Liftgate Using the RemoteControl.................................................................78
Operating the Doors From Inside YourVehicle.............................................................69
Individually Unlocking and Locking the
Doors Using the Locking Button................70
Opening the Doors From Inside Your Vehicle.................................................................70
Unlocking and Locking the Doors Using the Central Locking................................................69
Operating the Doors From Outside YourVehicle.............................................................69
Individually Unlocking and Locking the
Doors Using the Key Blade..........................69
Unlocking and Locking the Doors Using the Key Blade...........................................................69
Unlocking and Locking the Doors Using the Remote Control...............................................69
Ordering a Canadian French Owner'sManual...........................................................491
Overriding the Set Speed.........................249
P
Parking Aid Indicators................................233
Parking Aid Precautions............................230
Parking Aids...................................................230
Front Parking Aid.................................................231
Parking Aids – Troubleshooting...................234
Rear Parking Aid.................................................230
Side Parking Aid - Vehicles With: Active
Park Assist.......................................................232
Parking Aids – Troubleshooting.............234Parking Aids – InformationMessages.........................................................234
Passive Anti-Theft System.........................87How Does the Passive Anti-Theft SystemWork.....................................................................87
What Is the Passive Anti-Theft System.................................................................87
Pedestrian Alert System.............................56
Perchlorate....................................................530
Personalized Settings.................................125
Changing the Instrument Cluster DisplayLanguage..........................................................125
Changing the Measure Unit............................125
Changing the Temperature Unit...................126
Changing the Tire Pressure Unit...................126
Personal Safety System Components.................................................46
Personal Safety System™.........................46
Phone..............................................................450
Playing Media Using the USB Port........166
Playing or Pausing the Audio Source...........................................................410
Plug-In Hybrid Electric Vehicle Drive Modes...........................................................259
Auto EV..................................................................25\
9
EV Charge.............................................................259
EV Later.................................................................259
EV Now..................................................................260
Selecting a Plug-In Hybrid Electric Vehicle
Drive Mode......................................................259
Plug-In Hybrid Electric VehicleInformation...................................................181
How Does a Plug-In Hybrid Electric Vehicle
Work....................................................................181
How Does Low Engine Use Mode Work....................................................................1\
82
Plug-In Hybrid Electric Vehicle Driving Characteristics.................................................181
Plug-In Hybrid Electric Vehicle Indicators..........................................................182
What Is a Plug-In Hybrid Electric Vehicle................................................................181
What Is Low Engine Use Mode......................182
Plug-In Hybrid Electric Vehicle Information – Troubleshooting............182
Plug-In Hybrid Electric Vehicle Information
– Information Messages.............................183
Plug-In Hybrid Electric Vehicle Information – Warning Lamps..........................................182
Post-Crash Alert System...........................313How Does the Post-Crash Alert SystemWork....................................................................313
Post-Crash Alert System Limitations..........313
Switching the Post-Crash Alert System Off........................................................................\
313
What Is the Post-Crash Alert System.........313
Power Gauge - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle
(PHEV), Vehicles With: 12.3 Inch
Instrument Cluster Display
Screen.............................................................118
575
Index
Power Gauge - Hybrid Electric Vehicle(HEV)/Plug-In Hybrid Electric Vehicle
(PHEV), Vehicles With: 6.5 Inch
Instrument Cluster Display
Screen.............................................................118
Power Outlet..................................................168
Power Outlet Precautions........................168
Power Seats.....................................................151
Adjusting the Head Restraint..........................151
Adjusting the Lumbar Support......................153
Adjusting the Seat Backrest...........................153
Adjusting the Seat Cushion............................153
Adjusting the Seat Height...............................153
Head Restraint Components..........................151
Installing the Head Restraint..........................152
Moving the Seat Backward and
Forward.............................................................152
Removing the Head Restraint........................152
Pre-Collision Assist Limitations..............275
Pre-Collision Assist Precautions............274
Pre-Collision Assist.....................................274
Automatic Emergency Braking.....................278
Distance Alert......................................................278
Distance Indication............................................276
Evasive Steering Assist....................................279
Pre-Collision Assist – Troubleshooting...........................................280
Pre-Collision Assist –Troubleshooting.......................................280
Pre-Collision Assist – Frequently Asked
Questions.........................................................281
Pre-Collision Assist – Information Messages.........................................................280
Preparing Your Vehicle forStorage.........................................................355
Programming a MyKey.................................65
Programming the Garage Door Opener to Your Garage Door Opener
Motor..............................................................163
Programming the Garage Door Opener to Your Gate Opener Motor...................164
Programming the Garage Door Opener to Your Hand-Held Transmitter...........163
Programming the Remote Control..........62
Properly Adjusting the Driver and Front Passenger Seats..........................................50
Puncture
See: Changing a Flat Tire................................382
Push Button Ignition Switch.....................172
R
Radio Frequency Certification Labels...........................................................493
Blind Spot Information System
Sensors.............................................................493
Body Control Module.......................................499
Cruise Control Module.....................................503
Garage Door Opener........................................506
Keys and Remote Controls............................507
Radio Transceiver Module...............................512
SYNC.......................................................................5\
15
Telematics Control Unit...................................519
Tire Pressure Monitoring System Sensors.............................................................520
Wireless Accessory Charging Module.............................................................. 526
Rear Occupant Alert System Audible
Warnings.......................................................159
Rear Occupant Alert System Indicator s......................................................159
Rear Occupant Alert System Limitations...................................................158
Rear Occupant Alert System Precautions..................................................158
Rear Occupant Alert System...................158
Rear Parking Aid...........................................230
Locating the Rear Parking Aid
Sensors..............................................................231
Rear Parking Aid Audible Warnings..............231
Rear Parking Aid Limitations.........................230
What is the Rear Parking Aid.........................230
Rear Seats.......................................................155Manual Seats.......................................................155Rear View Camera Guide Lines..............235
Rear View Camera Object Distance Indicators.....................................................236
Rear View Camera Precautions.............235
Rear View Camera.......................................235
Rear View Camera Settings...........................236Rear View Camera Settings.....................236Switching Rear View Camera Delay On and
Off.......................................................................2\
37
Zooming the Rear View Camera In and Out.....................................................................236
Recalling a Preset Position.......................160
576
Index
Recreationally Towing Your Vehicle -Gasoline, AWD............................................316
Recreationally Towing Your Vehicle - Gasoline, FWD............................................316
Recreationally Towing Your Vehicle - Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV)............316
Refueling ...........................................................191
Manually Opening the Fuel Filler
Door....................................................................194
Refueling System Overview............................191
Refueling Your Vehicle.......................................191
Releasing the Electric Parking Brake if the Vehicle Battery Has Run Out of
Charge............................................................221
Remote Control Limitations......................58
Remotely Starting and Stopping the Vehicle...........................................................134
Remote Start Limitations..........................134
Remote Start Precautions........................134
Remote Start Remote Control Indicators......................................................135
Remote Start..................................................134
Remote Start Settings......................................135Remote Start Settings................................135Setting the Remote Start Duration..............136
Switching Climate Control Auto Mode On
and Off...............................................................13\
5
Switching Climate Control Last Settings On and Off........................................................135
Switching the Heated Seat Settings On and Off........................................................................\
135
Switching the Heated Steering Wheel Settings On and Off......................................135
Removing the Key Blade.............................59
Removing Your Vehicle FromStorage.........................................................356
Repairing Minor Paint Damage...............353
Replacement Parts Recommendation....................................530
Replacing a Lost Key or Remote Control.............................................................62
Replacing the Cabin Air Filter...................147
Replacing the Front Wiper Blades..........94
Replacing the Rear Wiper Blades............94
Reporting Safety Defects in Canada.........................................................492 Reporting Safety Defects in the United
States............................................................492
Reprogramming the Garage Door Opener...........................................................165
Resetting the Individual Trip Values - Vehicles With: 4.2 Inch Instrument
Cluster Display Screen.............................129
Resetting the Trip Computer....................129
Restarting the Engine.................................184
Resuming the Set Speed..........................243
Reverse Wipe...................................................93
Reverse Wipe Settings.......................................93
What Is Reverse Wipe........................................93
Roadside Assistance.................................308
Rollover Warning.........................................490
Roof Rack.......................................................292
Adjusting a Roof Rack Crossbar...................292
Removing and Installing Roof Rack
Crossbars.........................................................292
Roof Rack Load Capacities............................292
Roof Rack Precautions....................................292
Running-InSee: Breaking-In................................................304Running Out of Fuel....................................189Adding Fuel From a Portable Fuel Cont ainer..........................................................190
Filling a Portable Fuel Container..................189
S
Satellite Radio...............................................414Locating the Satellite Radio Identification Number.............................................................414
Satellite Radio Limitations.............................414
What Is Satellite Radio.....................................414
Saving a Preset Position............................160
Scheduled Maintenance..........................482
Seatbelt Extensions......................................45
Seatbelt Precautions....................................39
Seatbelt Reminder.........................................42
How Does the Seatbelt Reminder Work.....................................................................42
Seatbelt Reminder Audible Warnings..........43
Seatbelt Reminder Indicators..........................43
Switching the Seatbelt Reminder On and Off........................................................................\
.44
Seatbel ts...........................................................39Automatic Locking Mode...................................41
577
Index