
To Access Using Voice Commands
Press the voice button, then when prompted say:
Action and Description
Voice Command
Say the name of the application after the tone.
The app should start. When an app is running through SYNC, you can press the voice button and speak commands specific to the app, for example "Play Playlist Road Trip".
Mobile Applications
SYNC lists all of the currently available mobile apps.
List Applications
Searches your connected mobile device for SYNC-compatible mobile apps.
Find Applications
Use this command to dis cover the available voice commands.
Help
App Permissions
App permissions are organized by groups.
You can grant these group permissions
individually. You can change a permission
group status any time when not driving, by
using the settings menu.
When you launch an app using SYNC, the
system may ask you to grant certain
permissions, for example:
• To allow your vehicle to provide vehicle information to the app such as, but not
limited to: Fuel level, fuel economy, fuel
consumption, engine speed, rain
sensor, odometer, VIN, external
temperature, gear position, tire
pressure, and head lamp status.
• To allow your vehicle to provide driving characteristic information such as, but
not limited to: MyKey, seatbelt status,
engine revolutions per minute, gear
position, braking events, steering wheel
angle, and accelerator pedal position. • To allow your vehicle to provide
location information, including: GPS
and speed.
• To allow the app to send push notifications using the vehicle display
and voice capabilities while running in
a background state. Push notifications
may be particularly useful for news or
location based apps.
Note: You only need to grant permissions
the first time you use an app with SYNC.
Note: Ford is not responsible or liable for
any damages or loss of privacy relating to
usage of an app, or dissemination of any
vehicle data that you approve Ford to
provide to an app.
Enabling SYNC Mobile Apps
In order to enable mobile apps, SYNC
requires user consent to send and receive
app authorization information and updates
using the data plan associated with the
connected device.
420
SYNC™ (If Equipped)

We strongly recommend only using our
genuine or our authorized re-manufactured
replacement parts engineered for your
vehicle.
Additives and Chemicals
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle’s normal maintenance. Please
consult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. Have discolored fluids that also
show signs of overheating or foreign
material contamination checked
immediately.Make sure to change the vehicle’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using our approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections.
Check Every Month
The air filter restriction gauge.1
The engine oil level.
Function of all interior and the exterior lights.
The tires including the spare for wear and proper pressure. The windshield washer fluid level.
The fuel and water separator. Drain if necessary or if indicated by the information display.
1
The holes and slots in the tail pipe to make sure they are functional and clear of debris.1
1 Diesel vehicles only.
Check Every Six Months
The battery connections. Clean if necessary.
The body and door drain holes for obstructions. Clean if necessary. The cooling system fluid level and the coolant system strength.
483
Scheduled Maintenance

Check Every Six Months
The door weatherstrips for wear. Lubricate if necessary.
The hinges, latches and outside locks for proper operation. Lubricate if necessary. The parking brake for proper operation.
The seatbelts and seat latches for wear and function.
Safety warning lamps, brake, ABS, airbag and seatbelt for operation.
The washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
It is important to have the systems on your
vehicle regularly checked. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
Multi-Point Inspection
Hazard warning system operation
Accessory drive belt or belts
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires including the spare for wear andproper pressure
2Fluid levels1; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant re covery reservoir, automatic transmission and window washer.2If your vehicle has a temporary mobility kit, check the tire sealant expiration Use By date
on the canister. Replace as needed.
484
Scheduled Maintenance

United Arab Emirates (U.A.E.)
E355570
United States and Canada
WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
FCC ID: LHJ-FB40ND1
IC: 2807E-FB40ND1
This device complies with Part 15 of the
FCC Rules and with Innovation, Science
and Economic Development Canada’s
licence-exempt RSS(s). Operation is
subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including
interference that may cause undesired
operation.
TIRE PRESSURE MONITORING
SYSTEM SENSORS - VEHICLES
WITH: 315 MHZ SENSORS
Brazil
E3339820E33999999999999999999999999999820888888882222222228282000000000088888282022228208200000000828888882222820000008208088888882088282882888888228888882222222039820
Mexico
3 359E342359
520
Customer Information

Nigeria
E337972E337972
Singapore
3399E339944
Taiwan
E339821E339821
United States and Canada
WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
FCC ID: MRXAG2SM3
IC: 2546A-AG2SM3
This device complies with Part 15 of the
FCC Rules and with Innovation, Science
and Economic Development Canada’s
licence-exempt RSS(s). Operation is
subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including
interference that may cause undesired
operation.
TIRE PRESSURE MONITORING
SYSTEM SENSORS - VEHICLES
WITH: 433 MHZ SENSORS
Argentina
E339822E339822
521
Customer Information

ELECTROMAGNETIC
COMPATIBILITY
WARNING: Do not place objects
or mount equipment on or near the
airbag cover, on the side of the front or
rear seatbacks, or in areas that may
come into contact with a deploying
airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash.
WARNING: Do not fasten antenna
cables to vehicle wiring, fuel pipes and
brake pipes.
WARNING: Keep antenna and
power cables at least 4 in (10 cm) from
any electronic modules and airbags. Note:
We test and certify your vehicle to
meet electromagnetic compatibility
legislation. It is your responsibility to make
sure that any equipment an authorized
dealer installs on your vehicle complies with
applicable local legislation and other
requirements. Installation of some
aftermarket electronic devices could
degrade the performance of vehicle
functions, which use radio frequency signals
such as broadcast radio receiver, tire
pressure monitoring system, push button
start, Bluetooth® connectivity or satellite
navigation.
Note: Any radio frequency transmitter
equipment in your vehicle (such as cellular
telephones and amateur radio transmitters)
must keep to the parameters in the
following illustrations and table. We do not
provide any other special provisions or
conditions for installations or use.
Car
E239120
559
Appendices

Identifying the Fuses in the Body ControlModule Fuse Box...........................................325
Locating the Body Control Module Fuse Box......................................................................325
Body Styling Kit Precautions...................354
Body Styling Kits..........................................354
Bonnet Lock
See: Opening and Closing the Hood..........328Booster Seats..................................................36
Brake Fluid Specification...........................218
Brake Over Accelerator...............................217
Brake Precautions.........................................217
Brakes................................................................217
Anti-Lock Braking System...............................217
Brakes – Troubleshooting...............................219
Brakes – Troubleshooting.........................219Brakes – Frequently AskedQuestions.........................................................219
Brakes – Warning Lamps.................................219
Breaking-In....................................................304
C
Calculating Payload...................................290
Calculating the Load Limit......................290
Canceling the Set Speed..........................243
Capacities and Specifications................387
Catalytic Converter......................................198
Catalytic Converter – Troubleshooting.............................................198
Catalytic Converter Precautions............198
Catalytic Converter –Troubleshooting........................................198
Catalytic Converter – Warning
Lamps................................................................198
Changing a Flat Tire....................................382
Changing a Road Wheel...........................382
Changing the 12V Battery.........................343
Changing the Engine Air Filter - 1.5LEcoBoost™/2.0L EcoBoost™.............338
Changing the Engine Air Filter - 2.5L, Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV)...........339
Changing the Fuel Filter - Gasoline, Hybrid Electric Vehicle (HEV)..............340
Changing the Remote Control Battery - Vehicles With: Flip Key...............................61 Changing the Remote Control Battery -
Vehicles With: Push Button Start.........60
Changing the Vehicle Wi-Fi Hotspot Name or Password..................................409
Charge Port Indicators..............................204
Charging a Device.........................................167
Charging a Wireless Device......................169
Charging Equipment..................................200
Charging Your Vehicle...............................200
AC Charging.........................................................205
Charging Your Vehicle –
Troubleshooting............................................207
Charging Your VehiclePrecautions................................................200
Charging Your Vehicle – Troubleshooting........................................207
Charging Your Vehicle – Frequently Asked
Questions........................................................ 208
Charging Your Vehicle – Information Messages.........................................................207
Checking MyKey System Status..............66
Checking the Brake Fluid...........................218
Checking the Coolant................................334
Checking the Seatbelts...............................44
Checking the Tire Pressures....................368
Checking the Wiper Blades........................94
Children and Airbags....................................50
Child Restraint Anchor Points...................29
Locating the Child Restraint Lower AnchorPoints...................................................................29
Locating the Child Restraint Top Tether Anchor Points...................................................30
What Are the Child Restraint Anchor Points...................................................................29
Child Restraints..............................................30Child Restraint Position Information............30
Child Restraints Recommendation................31
Child Safety......................................................28Child Restraint Anchor Points.........................29
Child Restraints....................................................30
Installing Child Restraints..................................31
Child Safety Locks.........................................38
Child Safety Precautions.............................28
Cleaning Products.......................................349
Cleaning the Exterior..................................349
Cleaning Camera Lenses andSensors..............................................................351
566
Index

Opening the Liftgate Using the RemoteControl.................................................................78
Operating the Doors From Inside YourVehicle.............................................................69
Individually Unlocking and Locking the
Doors Using the Locking Button................70
Opening the Doors From Inside Your Vehicle.................................................................70
Unlocking and Locking the Doors Using the Central Locking................................................69
Operating the Doors From Outside YourVehicle.............................................................69
Individually Unlocking and Locking the
Doors Using the Key Blade..........................69
Unlocking and Locking the Doors Using the Key Blade...........................................................69
Unlocking and Locking the Doors Using the Remote Control...............................................69
Ordering a Canadian French Owner'sManual...........................................................491
Overriding the Set Speed.........................249
P
Parking Aid Indicators................................233
Parking Aid Precautions............................230
Parking Aids...................................................230
Front Parking Aid.................................................231
Parking Aids – Troubleshooting...................234
Rear Parking Aid.................................................230
Side Parking Aid - Vehicles With: Active
Park Assist.......................................................232
Parking Aids – Troubleshooting.............234Parking Aids – InformationMessages.........................................................234
Passive Anti-Theft System.........................87How Does the Passive Anti-Theft SystemWork.....................................................................87
What Is the Passive Anti-Theft System.................................................................87
Pedestrian Alert System.............................56
Perchlorate....................................................530
Personalized Settings.................................125
Changing the Instrument Cluster DisplayLanguage..........................................................125
Changing the Measure Unit............................125
Changing the Temperature Unit...................126
Changing the Tire Pressure Unit...................126
Personal Safety System Components.................................................46
Personal Safety System™.........................46
Phone..............................................................450
Playing Media Using the USB Port........166
Playing or Pausing the Audio Source...........................................................410
Plug-In Hybrid Electric Vehicle Drive Modes...........................................................259
Auto EV..................................................................25\
9
EV Charge.............................................................259
EV Later.................................................................259
EV Now..................................................................260
Selecting a Plug-In Hybrid Electric Vehicle
Drive Mode......................................................259
Plug-In Hybrid Electric VehicleInformation...................................................181
How Does a Plug-In Hybrid Electric Vehicle
Work....................................................................181
How Does Low Engine Use Mode Work....................................................................1\
82
Plug-In Hybrid Electric Vehicle Driving Characteristics.................................................181
Plug-In Hybrid Electric Vehicle Indicators..........................................................182
What Is a Plug-In Hybrid Electric Vehicle................................................................181
What Is Low Engine Use Mode......................182
Plug-In Hybrid Electric Vehicle Information – Troubleshooting............182
Plug-In Hybrid Electric Vehicle Information
– Information Messages.............................183
Plug-In Hybrid Electric Vehicle Information – Warning Lamps..........................................182
Post-Crash Alert System...........................313How Does the Post-Crash Alert SystemWork....................................................................313
Post-Crash Alert System Limitations..........313
Switching the Post-Crash Alert System Off........................................................................\
313
What Is the Post-Crash Alert System.........313
Power Gauge - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle
(PHEV), Vehicles With: 12.3 Inch
Instrument Cluster Display
Screen.............................................................118
575
Index