Automatic crash notification
system off.
Cell phone network signal
strength.
Vehicle data sharing on.
Vehicle location sharing on.
Vehicle data and vehicle location
sharing on.
Wireless charger active.
Feature Bar
E100027
Select to use the radio, a USB, a
media player or a Bluetooth®
device. See Entertainment
(page 440).
E283811
Select to adjust climate settings
See Manual Climate Control
(page 137).
Select to make calls and access
the phonebook on your cell
phone. See Phone (page 450).
Select to use the navigation
system. See Navigation (page
452).
Select to search for and use
compatible apps on your iOS or
Android device. See Apps (page
462).
E280315
Select to adjust system settings.
See Settings (page 464). Cleaning the Touchscreen
See
Cleaning Displays and Screens
(page 352).
Updating the System
Updating the System Using a USB Drive
Downloading an Update
1. Go to the SYNC update page on the local Ford website.
2. Download the update.
Note: The website notifies you if an update
is available.
3. Insert a USB drive into your computer.
Note: The USB drive needs to be empty and
meet the minimum requirements detailed
on the website.
4. Follow the instructions provided to download the update to the USB drive.
Installing an Update
Note: You can use the system when an
installation is in progress.
1. Disconnect all other USB devices from the USB ports.
2. Connect the USB drive with the update to a USB port.
Note: Installation starts automatically
within 10 minutes.
Updating the System Using a Wi-Fi
Network Connection
Connecting to a Wi-Fi Network
E280315
Select the settings option on the
feature bar.
1. Select Automatic Updates.
2. Select System Wi-Fi.
3. Switch System Wi-Fi on.
4. Select Available Wi-Fi Networks.
432
SYNC™ 3 (If Equipped)
5. Select an available Wi-Fi network.
Note:Enter the network password to
connect to a secure network.
Switching Automatic System Updates
On
E280315
Select the settings option on the
feature bar.
1. Select Automatic Updates.
2. Switch Automatic System Updates on.
The system is now set to check for and
receive system updates when it is
connected to a Wi-Fi network.
Note: You can use the system when a
download is in progress.
Note: If the system is disconnected from
the Wi-Fi network when a download is in
progress, the download continues the next
time the system is connected to a Wi-Fi
network.
Additional Information and
Assistance
For additional information and assistance,
we recommend that you contact an
authorized dealer or refer to the local Ford
website.
USING VOICE RECOGNITION
The SYNC 3 system allows you to use voice
commands to control features like audio
and climate controls. By using voice
commands, you can keep your hands on
the wheel and your eyes on the road.
You can access each feature controlled by
SYNC 3 through a variety of commands.
E142599
To activate the SYNC 3 voice
commands push the voice
button on the steering wheel and
wait for the prompt.
___ is a dynamic listing, meaning that it can
be the name of anything, such as artist, the
name of contact or number. The context
and the description of the command tell
you what to say for this dynamic option.
There are some commands that work for
every feature, these commands are:
Action and Description
Voice Command
Brings you to the main menu.
Main Menu
Returns you to the previous screen.
Go back
Ends the voice session.
Cancel
Gives you a list of possible voice commands.
List of Commands
You can name any feature and the system gives a list of
commands available for the feature. For example, you could
say:
___ List of Commands
Phone List of Commands
Navigation List of Commands
433
SYNC™ 3 (If Equipped)
Description
Voice Command
Play Audiobook ___
For USB audio only, you can say the name of an
artist, album, or a genre to browse by that selec-
tion. Your system must finish indexing before this
option is available. For example you can say
"Browse artist The Beatles" or "Browse genre
folk".
Browse ___
Browse Artist ___
Browse Album ___
Browse Genre ___
Browse Playlist ___
Browse Audiobook ___
Browse Podcast ___
1 This option may not be available in all markets or may require a subscription.
Climate Voice Commands (If Equipped)
You can control the temperature of the
vehicle using voice commands.
___ is a dynamic listing, meaning that for
climate voice commands it can be the
desired degrees for the temperature
setting.
To adjust the temperature, say:
Description
Voice Command
Adjust the temperature between 60–85°F
(15.5–29.5°C).
Set the Temperature to ____
Phone Voice Commands
Pairing a Phone
You can use voice commands to connect
your Bluetooth®-enabled phone to the
system.
To pair your phone, press the voice button and when prompted, say:
Description
Voice Command
Follow the on-screen instructions to complete the pairing
process. See Settings (page 464).
Pair Phone
435
SYNC™ 3 (If Equipped)
Description
Voice Command
The system does not confirm before placing a call.
Phone Confirmation Off
The system displays a short list of available commands.
Voice Command Lists On
The system does not display the list of commands.
Voice Command Lists Off
You can use the volume control to adjust
the volume of the system voice prompts.
While prompt is active, adjust the volume
control up or down to your desired setting.
Note: Depending on the current climate
control settings, the fan speed may
automatically go down while issuing voice
commands or while making and receiving
phone calls via SYNC to reduce the amount
of background noise in the vehicle. The fan
speed will automatically return to normal
operation once the voice session ends. You
can adjust the fan speed during a voice
session, simply press the fan buttons (or
turn the fan knob) to increase or decrease
the fan speed to the setting you prefer.
To disable this automatic fan speed
reduction feature during voice sessions,
press and hold the climate control AC and
Recirculated air buttons simultaneously,
release and then increase fan speed within
2 seconds. To re-enable this feature, repeat
the above sequence.
ENTERTAINMENT
A
B93 9E293491
Audio source. Select to choose
a different audio source.
A
Presets. Swipe left to view more
presets.
B
You can access these options using the
touchscreen or voice commands.
Sources
Press this button to select the source of
media you want to listen to.
440
SYNC™ 3 (If Equipped)
1
12V Battery......................................................34112V Battery Precautions...................................341
Battery Management SystemLimitations.......................................................342
How Does the Battery Management System Work..................................................342
Recycling and Disposing of the 12V Battery..............................................................342
Resetting the Battery Sensor........................342
What Is the Battery Management System..............................................................342
9
911 Assist............................................................57
A
A/CSee: Climate Control..........................................137About This Publication..................................17
ABS
See: Brakes............................................................217Accessing the Trip Computer - VehiclesWith: 4.2 Inch Instrument Cluster
Display Screen............................................129
Accessing the Trip Computer - Vehicles With: 6.5 Inch Instrument Cluster
Display Screen/ 12.3 Inch Instrument
Cluster Display Screen.............................129
Accessories....................................................479
AC Charging...................................................205
Connecting the Charger..................................205
Stopping Charging............................................206
Active Park Assist........................................238Active Park Assist –
Trouble shooting............................................240
Active Park Assist Precautions...............238
Active Park Assist –
Troubleshooting........................................240
Active Park Assist – Frequently Asked
Questions ........................................................240
Active Park Assist – Information Messages.........................................................240
Adaptive Cruise Control............................244Adaptive Cruise Control –Troubleshooting............................................ 254
Intelligent Adaptive Cruise Control.............253
Lane Centering...................................................250
Adaptive Cruise Control Automatic Cancellation................................................247
Adaptive Cruise Control Indicators.......250
Adaptive Cruise Control Limitations..................................................245
Adaptive Cruise Control Precautions.................................................244
Adaptive Cruise Control – Troubleshooting........................................254
Adaptive Cruise Control – Information
Messages.........................................................254
Adjusting the Exterior Mirrors..................108
Adjusting the Headlamps........................344
Adjusting the Instrument Panel LightingBrightness....................................................103
Adjusting the Seatbelt Height...................42
Adjusting the Seatbelts During Pregnancy......................................................42
Adjusting the Sound Settings...................411
Adjusting the Steering Wheel....................91
Adjusting the Volume.................................410
Aid Mode.........................................................263
How Does Aid Mode Work.............................263
What Is Aid Mode..............................................263
Airbag Precautions........................................49
Airbags................................................................47
Front Passenger Sensing System...................51Air ConditioningSee: Climate Control..........................................137Air Conditioning System Capacity and Specification - 1.5L EcoBoost™.........400
Air Conditioning System Capacity and Specification - 2.0L EcoBoost™.........401
Air Conditioning System Capacity and Specification - 2.5L, Hybrid Electric
Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV).........................................402
Air Filter
See: Changing the Engine Air Filter - 1.5L
EcoBoost™/2.0L EcoBoost™.................338
See: Changing the Engine Air Filter - 2.5L, Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV)...............339
563
Index
Alert and Aid Mode.....................................263How Does Alert and Aid Mode Work.........264
What Is Alert and Aid Mode...........................263
Alert Mode......................................................262Adjusting the Steering Wheel VibrationIntensit y............................................................263
How Does Alert Mode Work..........................263
What Is Alert Mode...........................................262
All-Wheel Drive.............................................216All-Wheel Drive – Troubleshooting.............216All-Wheel Drive Limitations.....................216
All-Wheel Drive Precautions....................216
All-Wheel Drive – Troubleshooting.......216
All-Wheel Drive – Information Messages..........................................................216
AM/FM Radio.................................................412AM/FM Radio Limitations...............................412
Selecting a Radio Station................................412
Ambient Lighting..........................................103Adjusting Ambient Lighting............................103
Switching Ambient Lighting On andOff.......................................................................1\
03
Anti-Lock Braking System.........................217Anti-Lock Braking System Indicators..........217
Anti-Lock Braking SystemLimitations........................................................217
Anti-Theft Alarm System............................87Arming the Anti-Theft Alarm System..........88
Disarming the Anti-Theft AlarmSystem................................................................88
How Does the Anti-Theft Alarm System Work.....................................................................87
What Are the Inclination Sensors..................87
What Are the Interior Sensors.........................87
What Is the Anti-Theft Alarm System..........87
What Is the Battery Backup Alarm...............88
What Is the Perimeter Alarm...........................87
Anti-Theft Alarm System Settings.........88Setting the Alarm Security Level...................88
Switching Ask on Exit On and Off.................88
What are the Alarm Security Levels.............88
What Is Ask on Exit.............................................88
Appendices ....................................................559
Applying the Electric Parking Brake.............................................................220
Applying the Electric Parking Brake in an Emergency..................................................220
Apps.................................................................462 At a Glance.......................................................26
Audio System................................................410
AM/FM Radio.......................................................412
Digital Radio.........................................................412
Satellite Radio.....................................................414
Audio System Precautions.......................410
Auto-Dimming Interior Mirror...................107
Auto-Dimming Interior Mirror
Limitations........................................................107
What Is the Auto-Dimming Interior Mirror...................................................................107
Auto Hold........................................................224
Auto Hold Indicators...................................224
Autolamps........................................................98
Autolamp Settings..............................................98
What Are Autolamps..........................................98
Autolock.............................................................70Autolock Requirements.....................................70
What Is Autolock..................................................70
Automatically Releasing the ElectricParking Brake...............................................221
Automatic Climate Control - Vehicles With: Dual Automatic Temperature
Control (DATC)...........................................138
Automatic Climate Control - Vehicles With: Electronic Automatic
Temperature Control (EATC).................141
Automatic Crash Shutoff..........................314
Automatic Crash Shutoff
Precautions......................................................314
Re-Enabling Your Vehicle................................314
What Is Automatic Crash Shutoff................314
Automatic Emergency Braking...............278Switching Automatic Emergency Braking On and Off.......................................................279
What Is Automatic Emergency Braking..............................................................278
Automatic Engine Stop..............................176How Does Automatic Engine StopWork....................................................................176
Overriding Automatic Engine Stop...............176
Switching Automatic Engine Stop On and Off........................................................................\
176
What Is Automatic Engine Stop....................176
Automatic High Beam Control...............100Automatic High Beam Control Indicator s........................................................... 101
564
Index
Cleaning Chrome, Aluminium or StainlessSteel..................................................................350
Cleaning Headlamps and Rear Lamps...............................................................349
Cleaning Stripes or Graphics..........................351
Cleaning the Engine Compartment...........350
Cleaning the Exterior Precautions...............349
Cleaning the Underbody..................................351
Cleaning Wheels................................................350
Cleaning Windows and Wiper Blades...............................................................350
Cleaning the Interior....................................351Cleaning Carpets and Floor Mats................352
Cleaning Displays and Screens....................352
Cleaning Fabric Seats andHeadliners........................................................352
Cleaning Leather and Vinyl............................352
Cleaning Moonroof Tracks.............................353
Cleaning Plastic...................................................351
Cleaning Seatbelts............................................353
Cleaning Storage Compartments...............353
Cleaning the Instrument Panel.....................351
Clearing All MyKeys.......................................66
Clearing the Garage Door Opener.........164
Climate Control..............................................137
Closing the Liftgate.......................................78
Closing the Hands-Free Liftgate....................83
Closing the Liftgate From Inside Your Vehicle.................................................................82
Closing the Liftgate From Outside Your Vehicle.................................................................78
Closing the Liftgate Using the Remote Control.................................................................83
Cold Weather Precautions......................304
Configuring the Trip Computer - VehiclesWith: 4.2 Inch Instrument Cluster
Display Screen............................................129
Connected Vehicle.....................................405
Connecting the Vehicle to a Mobile
Network...........................................................405
Connected Vehicle Data..............................24
Connected Vehicle Limitations..............405
Connected Vehicle Requirements........405
Connected Vehicle – Troubleshooting -Vehicles With: Modem...........................406
Connected Vehicle – Troubleshooting - Vehicles With: SYNC 3............................407
Connecting a Trailer...................................296 Connecting a Trailer Precautions..........296
Connecting the Vehicle to a Mobile
Network.......................................................405
Connecting FordPass to the Modem.........405
Enabling and Disabling the Modem..........405
What Is the Modem.........................................405
Connecting the Vehicle to a Wi-FiNetwork.......................................................405
Contacting Us...................................................15
Cooling System Capacity and Specification - 1.5L EcoBoost™.........396
Cooling System Capacity and Specification - 2.0L EcoBoost™.........397
Cooling System Capacity and Specification - 2.5L, Hybrid Electric
Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV)..........................................397
Crash and Breakdown Information.................................................308
Automatic Crash Shutoff.................................314
Jump Starting the Vehicle...............................310
Post-Crash Alert System.................................313
Crash Sensors and Airbag Indicator.......54
Creating a MyKey - Vehicles With: FlipKey....................................................................65
Creating a MyKey - Vehicles With: Push Button Start..................................................65
Creating a Vehicle Wi-Fi Hotspot.........409
Cross Traffic Alert..........................................271
Cross Traffic Alert –
Troubleshooting.............................................273
Cross Traffic Alert Indicators....................272
Cross Traffic Alert Limitations..................271
Cross Traffic Alert Precautions................271
Cross Traffic Alert –Troubleshooting.........................................273
Cross Traffic Alert – Information
Messages..........................................................273
Cruise Control................................................242
Cruise Control Indicators..........................243
Cup Holders....................................................170
Cup Holder Precautions...................................170Customer Information..............................490Radio Frequency CertificationLabels...............................................................493
567
Index
Head Up Display –Troubleshooting.........................................133
Head Up Display – Information
Messages..........................................................133
Heated Exterior Mirrors..............................146
Heated Rear Window..................................146
Heated Seats.................................................154
Heated Seat Precautions................................154
Switching the Heated Seats On andOff.......................................................................1\
54
Heated Windshield......................................146
Heating
See: Climate Control..........................................137High Voltage Battery Gauge - Plug-InHybrid Electric Vehicle (PHEV).............119
High Voltage Battery...................................199
High Voltage Battery Precautions..........199
High Voltage Battery Vehicle Precautions - Hybrid Electric Vehicle
(HEV)............................................................309
Hill Start Assist.............................................223
Hill Start Assist – Troubleshooting.............223Hill Start Assist Precautions....................223
Hill Start Assist – Troubleshooting.......223
Hill Start Assist – Information
Messages.........................................................223
Hints on Controlling the Interior Climate- Vehicles With: Automatic
Temperature Control................................144
Hints on Controlling the Interior Climate - Vehicles With: Manual Temperature
Control...........................................................145
Hood Lock
See: Opening and Closing the Hood..........328Horn....................................................................\
..91
How Does Active Park Assist Work..............................................................238
How Does Adaptive Cruise Control With Stop and Go Work....................................244
How Does a Hybrid Electric Vehicle Work................................................................179
How Does All-Wheel Drive Work............216
How Does Auto Hold Work......................224
How Does Blind Spot Information System Work..............................................268
How Does Cross Traffic Alert Work........271
How Does Driver Alert Work....................282
How Does Easy Entry and Exit Work.......77 How Does Hill Start Assist Work............223
How Does Pre-Collision Assist
Work...............................................................274
How Does Speed Sign Recognition Work..............................................................284
How Does Stability Control Work..........227
How Does the Garage Door Opener Work...............................................................162
How Does the Lane Keeping System Work...............................................................261
How Does the Memory Function Work...............................................................160
How Does the Personal Safety System Work.................................................................46
How Does the Rear Occupant Alert System Work...............................................158
How Does the Safety Canopy™ Work.................................................................48
How Does Traction Control Work..........225
How Does Trailer Sway Control Work..............................................................303
How Do the Front Airbags Work...............47
How Do the Knee Airbags Work...............48
How Do the Side Airbags Work.................47
Hybrid Electric Vehicle Driving Characteristic s............................................179
Hybrid Electric Vehicle Indicators...........179
Hybrid Electric Vehicle Information.......179
Hybrid Electric Vehicle Information –
Troubleshooting............................................180
Plug-In Hybrid Electric Vehicle Information.......................................................181
Plug-In Hybrid Electric Vehicle Information
– Troubleshooting.........................................182
Hybrid Electric Vehicle Information –Troubleshooting........................................180
Hybrid Electric Vehicle Information –
Frequently Asked Questions.....................180
Hybrid Electric Vehicle Information – Information Messages.................................180
Hybrid Electric Vehicle Information – Warning Lamps..............................................180
I
Identifying Fuse Types...............................327
Ignition Switch.................................................171
Inflating the Tires........................................368
571
Index