TOWING YOUR VEHICLE
PRECAUTIONS
Use the following guidelines when towing
your vehicle. Failure to follow this
instruction could result in vehicle damage
not covered by the vehicle warranty.
Note: Make sure you properly secure your
vehicle to the tow vehicle.
Note: If you are unsure of the vehicle’s
configuration, contact an authorized dealer.
RECREATIONALLY TOWING
YOUR VEHICLE - GASOLINE,
AWD
You cannot recreational tow your vehicle
with all wheels on the ground because
vehicle or transmission damage could
occur. You must recreational tow your
vehicle with all four wheels off the ground,
such as when using a car-hauling trailer.
Otherwise, you cannot recreational tow
your vehicle.
RECREATIONALLY TOWING
YOUR VEHICLE - GASOLINE,
FWD
You cannot recreational tow your vehicle
with all wheels on the ground because
vehicle or transmission damage could
occur. Place the front wheels on a
two-wheel tow dolly. If you are using a tow
dolly, follow the instructions specified by
the equipment provider.
Note: Release the parking brake before
towing your vehicle. See Manually
Releasing the Electric Parking Brake
(page 220).
RECREATIONALLY TOWING
YOUR VEHICLE - HYBRID
ELECTRIC VEHICLE (HEV)/
PLUG-IN HYBRID ELECTRIC
VEHICLE (PHEV)
Follow these guidelines if you have a need
for recreational towing. An example of
recreational towing is towing your vehicle
behind a motorhome. These guidelines
ensure that you do not damage the
transmission.
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering your vehicle. See
Climate Control (page 137).
You can tow your vehicle with all four
wheels on the ground under the following
conditions:
• You switch Neutral Tow on.
• Your vehicle is facing forward for towing in a forward direction.
• You release the parking brake.
• You do not exceed 70 mph (113 km/h).
Switching Neutral Tow On
1. Switch your vehicle on in accessory mode.
2. Press the menu button on the steering wheel to enter the information display
main menu.
3. Select Settings .
4. Select Neutral Tow.
5. Follow the instructions on the information display.
6. Fully press the brake pedal.
7. Shift into neutral (N).
8. Switch the ignition off.
Note: Switching neutral tow on requires
battery power.
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Towing Your Vehicle
Note:If the parking brake is applied, a
message appears in the information display.
Note: If your vehicle has an ignition key, you
cannot remove the key from the ignition
when the transmission is in neutral (N) and
your vehicle is off.
Note: Start the engine and allow it to run
for a few minutes at the beginning of each
day, and every six hours or fewer. With the
engine running and your foot on the brake,
shift into drive (D) and then into reverse (R)
before shifting back into neutral (N). Before
continuing to tow, switch neutral tow on.
EMERGENCY TOWING -
HYBRID ELECTRIC VEHICLE
(HEV)/PLUG-IN HYBRID
ELECTRIC VEHICLE (PHEV)
If your vehicle becomes inoperable without
access to wheel dollies or a vehicle
transport trailer, it can be flat-towed with
all wheels on the ground, regardless of the
powertrain and transmission configuration,
under the following conditions:
• Your vehicle is facing forward for towing in a forward direction.
• You switch Neutral Tow on.
• You release the parking brake.
• Maximum speed is 35 mph (55 km/h).
• Maximum distance is 50 mi (80 km).
Switching Neutral Tow On
1. Switch your vehicle on in accessory mode.
2. Press the menu button on the steering wheel to enter the instrument cluster
display main menu.
3. Select Settings .
4. Select Neutral Tow.
5. Follow the instructions on the information display. 6. Fully press the brake pedal.
7. Shift into neutral (N).
8. Switch the ignition off.
Note:
Failure to follow these instructions
could result in damage to the transmission.
Note: Switching neutral tow on requires
battery power.
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering your vehicle. See
Climate Control (page 137).
Switching Neutral Tow Off
1. Switch your vehicle on in accessory
mode.
2. Fully press the brake pedal.
3. Shift into park (P).
EMERGENCY TOWING - 8-
SPEED AUTOMATIC
TRANSMISSION – 8F24
If you need to tow your vehicle, contact a
professional towing service or, if you are a
member of a roadside assistance program,
your roadside assistance service provider.
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Towing Your Vehicle
Protected Component
Fuse Rating
Fuse Location
Mass air flow and intake air
temperature sensor (gas).
5 A
68
Port fuel injectors.
15 A
69
Rear console power point.
20 A
70
Media bin power point.
20 A
71
Rear window wiper.
20 A
72
Not used.
—
73
Windshield wiper motor.
30 A
74
Heated exterior mirrors.
10 A
75
Heated backlight.
30 A
76
Not used.
—
77
Air conditioning clutch.
10 A
78
Not used.
—
79
Fuel pump.
20 A
80
Rear window washer pump.
10 A
81
Not used.
—
82
Not used.
—
83
Driveline control module.
40 A
84
Rain sensor.
5 A
85
Not used.
—
86
Not used.
—
87
Not used.
—
88
324
Fuses
Water alone, without engine coolant, can
cause engine damage from corrosion,
overheating or freezing.
Do not use the following as a coolant
substitute, as they can cause engine
damage from overheating or freezing:
• Alcohol.
• Methanol.
• Brine.
• Any coolant mixed with alcohol ormethanol antifreeze.
Do not add extra inhibitors or additives to
the coolant. These can be harmful and
compromise the corrosion protection of
the coolant.
Severe Climates
If you drive in extremely cold climates, you
may need to increase the coolant
concentration above 50%.
Note: A coolant concentration of 60%
provides improved freeze point protection.
Coolant concentrations above 60%
decrease the overheat protection
characteristics of the coolant and could
cause engine damage.
If you drive in extremely hot climates, you
may need to decrease the coolant
concentration to 40%.
Note: A coolant concentration of 40%
provides improved overheat protection.
Coolant concentrations below 40%
decrease the overheat and corrosion
protection characteristics of the coolant and
could cause engine damage.
Coolant Change
WARNING: Do not dispose of
coolant in the household refuse or the
public sewage system. Use an authorized
waste disposal facility. Change the coolant at specific mileage
intervals. Refer to the scheduled
maintenance information. See Normal
Scheduled Maintenance (page 485).
Note:
Dispose of used coolant in the
appropriate manner.
Follow your community's regulations and
standards for recycling and disposing of
automotive fluids.
Fail-Safe Cooling
Fail-safe cooling allows you to temporarily
drive your vehicle before any incremental
component damage occurs. The fail-safe
distance depends on ambient
temperature, vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat,
the coolant temperature gauge
moves toward the red zone:
A warning lamp illuminates and
a message may appear in the
information display.
If the engine reaches a preset
over-temperature condition, the engine
automatically switches to alternating
cylinder operation. Each disabled cylinder
acts as an air pump and cools the engine.
When this occurs, your vehicle still
operates, however:
• Engine power is limited.
• The air conditioning system turns off.
Continued operation increases the engine
temperature, causing the engine to
completely shut down. Your steering and
braking effort increases in this situation.
When the engine temperature cools, you
can re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage.
336
Maintenance
When Fail-Safe Mode Is Activated
WARNING: Fail-safe mode is for
use during emergencies only. Operate
your vehicle in fail-safe mode only as
long as necessary to bring your vehicle
to rest in a safe location and seek
immediate repairs. When in fail-safe
mode, your vehicle will have limited
power, will not be able to maintain
high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury.
WARNING: Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap
with a thick cloth to prevent the
possibility of scalding and slowly remove
the cap. Failure to follow this instruction
could result in personal injury.
Your vehicle has limited engine power
when in the fail-safe mode, drive your
vehicle with caution. Your vehicle does not
maintain high-speed operation and the
engine could operate poorly.
Remember that the engine is capable of
automatically shutting down to prevent
engine damage. In this situation:
1. Pull off the road as soon as safely possible and switch the engine off.
2. If you are a member of a roadside assistance program, we recommend
that you contact your roadside
assistance service provider.
3. If this is not possible, wait for a short period of time for the engine to cool. 4. Check the coolant level. If the coolant
level is at or below the minimum mark,
add prediluted coolant immediately.
5. When the engine temperature cools, you can re-start the engine. Have your
vehicle checked as soon as possible to
minimize engine damage.
Note: Driving your vehicle without repair
increases the chance of engine damage.
Engine Coolant Temperature
Management (If Equipped)
WARNING: To reduce the risk of
crash and injury, be prepared that the
vehicle speed may reduce and the
vehicle may not be able to accelerate
with full power until the coolant
temperature reduces.
If you tow a trailer with your vehicle, the
engine may temporarily reach a higher
temperature during severe operating
conditions, for example ascending a long
or steep grade in high ambient
temperatures.
At this time, you may notice the coolant
temperature gauge moves toward the red
zone and a message may appear in the
information display.
You may notice a reduction in vehicle
speed caused by reduced engine power in
order to manage the engine coolant
temperature. Your vehicle may enter this
mode if certain high-temperature and
high-load conditions take place. The
amount of speed reduction depends on
vehicle loading, grade and ambient
temperature. If this occurs, there is no
need to stop your vehicle. You can
continue to drive.
337
Maintenance
The air conditioning may automatically
turn on and off during severe operating
conditions to protect the engine from
overheating. When the coolant
temperature decreases to the normal
operating temperature, the air conditioning
turns on.
If the coolant temperature gauge moves
fully into the red zone, or if the coolant
temperature warning or service engine
soon messages appear in your information
display, do the following:
1. Stop your vehicle as soon as it is safeto do so. Fully apply the parking brake,
shift into park (P) or neutral (N).
2. Leave the engine running until the coolant temperature gauge needle
returns to the normal position. If the
temperature does not drop after
several minutes, follow the remaining
steps.
3. Switch the engine off and wait for it to cool. Check the coolant level.
4. If the coolant level is at or below the minimum mark, add prediluted coolant
immediately.
5. If the coolant level is normal, restart the engine and continue.
CHANGING THE ENGINE AIR
FILTER - 1.5L ECOBOOST™/
2.0L ECOBOOST™
WARNING: To reduce the risk of
vehicle damage and personal burn
injuries, do not start your engine with the
air cleaner removed and do not remove
it while the engine is running.
When changing the air filter element, use
only parts that meet or exceed our
specifications. For EcoBoost equipped vehicles: When
servicing the air cleaner, it is important that
no foreign material enter the air induction
system. The engine and turbocharger are
susceptible to damage from even small
particles.
Change the air filter element at the proper
interval. See Scheduled Maintenance
(page 482).
Note:
Failure to use the correct air filter
element may result in severe engine
damage. The customer warranty may be
void for any damage to the engine if the
correct air filter element is not used.
E299070E299070E299E299E2992920700700707070070
1. Using a screwdriver, loosen the clamp on the air filter housing cover.
2. Gently pull the boot back away from the air filter housing cover.
3. Release the two clips from the air filter housing cover.
4. Remove the air filter housing cover.
5. Remove the air filter element from the air filter housing.
6. Wipe any dirt or debris from the air filter housing assembly to make sure no dirt
gets in the engine and to make sure you
have a good seal.
338
Maintenance
Note:If your vehicle has an engine cover
remove the cover before application of
shampoo and degreaser.
• Spray an approved engine shampoo and degreaser on all parts that require
cleaning and rinse with water.
CLEANING STRIPES OR
GRAPHICS
It is recommended to wash your vehicle by
hand however, pressure washing may be
used under the following conditions:
• Use a spray with a 40° wide sprayangle pattern.
• Keep the nozzle at a 12 in (305 mm) distance and 90° angle to your
vehicle's surface.
• Do not use water pressure higher than 2,000 psi (14,000 kPa).
• Do not use water hotter than 179°F (82°C).
Note: Holding the pressure washer nozzle
at an angle to the vehicle's surface may
damage graphics and cause the edges to
peel away from the vehicle's surface.
CLEANING CAMERA LENSES AND
SENSORS
We recommend that you only use
lukewarm or cold water and a soft cloth
to clean the camera lens and sensors.
Note: Do not pressure wash camera lens
and sensors.
CLEANING THE UNDERBODY
Flush the complete underside of your
vehicle frequently. Keep body and door
drain holes free from packed dirt. Rear suspension components may require
regular cleaning with a power washer or a
thorough rinse with a strong stream of
water if the vehicle is operated in dusty or
muddy environments. Rear leaf springs or
other suspension components may emit
squeaking or popping noises while
operating the vehicle if particles, such as
dirt, rocks, or other debris, are present in
the components.
CLEANING THE INTERIOR
CLEANING THE INSTRUMENT
PANEL
WARNING: Do not use chemical
solvents or strong detergents when
cleaning the steering wheel or
instrument panel to avoid contamination
of the airbag system.
We recommend that you only clean the
instrument panel and cluster lens with a
damp soft cloth. Dry the area with a clean,
soft cloth.
For additional information and assistance,
we recommend that you contact an
authorized dealer.
Note: Avoid cleaners or polishes that
increase the gloss of the upper portion of
the instrument panel. The dull finish in this
area helps protect you from undesirable
windshield reflection.
CLEANING PLASTIC
We recommend that you only use a mild
soap and water solution on a soft cloth.
Dry the area with a clean, soft cloth.
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Vehicle Care
CLEANING DISPLAYS AND
SCREENS
We recommend that you only use a
microfiber cloth in a circular motion to
clean off the fingerprint or dust.
If dirt or fingerprints are still on the screen,
apply a small amount of alcohol to the
cloth and try to clean it again.
Note:Do not pour or spray alcohol onto the
touchscreen.
Note: Do not use detergent or any type of
solvent to clean the touchscreen.
CLEANING LEATHER AND VINYL
We recommend that you only clean the
leather and vinyl surfaces in the following
way:
1. Remove dust and loose dirt with a vacuum cleaner.
2. Wipe the surface with a soft, damp cloth and a mild soap and water
solution. Dry the area with a clean, soft
cloth.
3. Make sure the leather is dry, then apply a small amount of conditioner to a
clean, dry cloth.
4. Rub the conditioner into the leather until it disappears. Allow the
conditioner to dry, then repeat the
process for the entire interior. If a film
appears, wipe it off with a dry, clean
cloth.
5. For additional information and assistance, we recommend that you
contact an authorized dealer.
CLEANING FABRIC SEATS AND
HEADLINERS
WARNING: On vehicles equipped
with seat-mounted airbags, do not use
chemical solvents or strong detergents.
Such products could contaminate the
side airbag system and affect
performance of the side airbag in a crash.
We recommend that you only clean the
fabric seats and headliners in the following
way:
1. Remove dust and loose dirt with a vacuum cleaner.
2. Wipe the surface with a soft, damp cloth and a mild soap and water
solution. Dry the area with a clean, soft
cloth.
3. For additional information and assistance, we recommend that you
contact an authorized dealer.
For heavy stains, spot clean the area. If a
ring forms on the fabric, clean the entire
area immediately, but do not oversaturate
or the ring could set.
CLEANING CARPETS AND FLOOR
MATS
We recommend that you only clean your
carpets in the following way:
1. Remove dust and loose dirt with a vacuum cleaner.
2. Wipe the surface with a soft, damp cloth and a mild soap and water
solution. Dry the area with a clean, soft
cloth.
3. For additional information and assistance, we recommend that you
contact an authorized dealer.
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Vehicle Care