
UNDER HOOD OVERVIEW - HYBRID ELECTRIC VEHICLE (HEV)
E337414E337414
Windshield washer fluid reservoir: See Adding Washer Fluid (page 96).
A
Low temperature coolant cap: See Checking the Coolant (page 334).
B
High temperature coolant cap: See Checking the Coolant (page 334).
C
Engine oil filler cap: See Adding Engine Oil (page 333).
D
Engine oil dipstick: See Engine Oil Dipstick Overview (page 333).
E
Brake fluid reservoir: See Checking the Brake Fluid (page 218).
F
Power distribution box: See Under Hood Fuse Box (page 320).
G
Air filter assembly: See Changing the Engine Air Filter (page 339).
H
332
Maintenance

Water alone, without engine coolant, can
cause engine damage from corrosion,
overheating or freezing.
Do not use the following as a coolant
substitute, as they can cause engine
damage from overheating or freezing:
• Alcohol.
• Methanol.
• Brine.
• Any coolant mixed with alcohol ormethanol antifreeze.
Do not add extra inhibitors or additives to
the coolant. These can be harmful and
compromise the corrosion protection of
the coolant.
Severe Climates
If you drive in extremely cold climates, you
may need to increase the coolant
concentration above 50%.
Note: A coolant concentration of 60%
provides improved freeze point protection.
Coolant concentrations above 60%
decrease the overheat protection
characteristics of the coolant and could
cause engine damage.
If you drive in extremely hot climates, you
may need to decrease the coolant
concentration to 40%.
Note: A coolant concentration of 40%
provides improved overheat protection.
Coolant concentrations below 40%
decrease the overheat and corrosion
protection characteristics of the coolant and
could cause engine damage.
Coolant Change
WARNING: Do not dispose of
coolant in the household refuse or the
public sewage system. Use an authorized
waste disposal facility. Change the coolant at specific mileage
intervals. Refer to the scheduled
maintenance information. See Normal
Scheduled Maintenance (page 485).
Note:
Dispose of used coolant in the
appropriate manner.
Follow your community's regulations and
standards for recycling and disposing of
automotive fluids.
Fail-Safe Cooling
Fail-safe cooling allows you to temporarily
drive your vehicle before any incremental
component damage occurs. The fail-safe
distance depends on ambient
temperature, vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat,
the coolant temperature gauge
moves toward the red zone:
A warning lamp illuminates and
a message may appear in the
information display.
If the engine reaches a preset
over-temperature condition, the engine
automatically switches to alternating
cylinder operation. Each disabled cylinder
acts as an air pump and cools the engine.
When this occurs, your vehicle still
operates, however:
• Engine power is limited.
• The air conditioning system turns off.
Continued operation increases the engine
temperature, causing the engine to
completely shut down. Your steering and
braking effort increases in this situation.
When the engine temperature cools, you
can re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage.
336
Maintenance

NOTICE OF USE
CONTRACTOR (MANUFACTURER/SUPPLIER) NAME: HERE
CONTRACTOR (MANUFACTURER/
SUPPLIER) ADDRESS: c/o Nokia, 425
West Randolph Street, Chicago, Illinois 60606
This Data is a commercial item as
defined in FAR 2.101 and is subject to
these End-User Terms under which this Data was provided.
© 1987 – 2014 HERE – All rights reserved.
If the Contracting Officer, federal
government agency, or any federal official
refuses to use the legend provided herein,
the Contracting Officer, federal
government agency, or any federal official
must notify HERE prior to seeking
additional or alternative rights in the Data. I. US/Canada Territory A. United States Data. The End-User
Terms for any Application containing
Data for the United States shall contain
the following notices: “HERE holds a non-exclusive license
from the United States Postal
Service® to publish and sell ZIP+4®
information.”
“©United States Postal Service®
20XX. Prices are not established,
controlled or approved by the United
States Postal Service®. The following
trademarks and registrations are
owned by the USPS: United States
Postal Service, USPS, and ZIP+4.” B. Canada Data. The following provi-
sions apply to the Data for Canada,
which may include or reflect data from
third party licensors (“Third Party
Data”), including Her Majesty the Queen
in Right of Canada (“Her Majesty”),
Canada Post Corporation (“Canada
Post”) and the Department of Natural
Resources of Canada (“NRCan”):
1. Disclaimer and Limitation: Client
agrees that its use of the Third Party
Data is subject to the following provi-
sions: a. Disclaimer: The Third Party Data
is licensed on an “as is” basis. The
licensors of such data, including Her
Majesty, Canada Post and NRCan,
make no guarantees, representa-
tions or warranties respecting such
data, either express or implied,
arising by law or otherwise, including
but not limited to, effectiveness,
completeness, accuracy or fitness
for a particular purpose.
b. Limitation on Liability: The Third
Party Data licensors, including Her
Majesty, Canada Post and NRCan,
shall not be liable: (i) in respect of
any claim, demand or action, irre-
spective of the nature of the cause
of the claim, demand or action
alleging any loss, injury or damages,
direct or indirect, which may result
from the use or possession of such
Data; or (ii) in any way for loss of
revenues or contracts, or any other
consequential loss of any kind
resulting from any defect in the
Data.
546
Customer Information

Automatic High Beam ControlLimitations........................................................101
Automatic High Beam Control Precautions.......................................................101
Automatic High Beam Control Requirements..................................................101
How Does Automatic High Beam Control Work...................................................................100
Overriding Automatic High Beam Control............................................................... 102
Switching Automatic High Beam Control On and Off........................................................101
Automatic High Beam Control –Trouble shooting.........................................102
Automatic High Beam Control –
Information Messages.................................102
Automatic Locking Mode.............................41Disengaging Automatic Locking Mode.........41
Engaging Automatic Locking Mode...............41
What Is Automatic Locking Mode..................41
Automatic Return to Park (P)...................211Automatic Return to Park (P)Limitations........................................................212
How Does Automatic Return to Park (P) Work....................................................................212
What Is Automatic Return to Park (P).........211
Automatic Transmission Audible Warnings.......................................................214
Automatic Transmission..........................209
Automatic Return to Park (P).........................211
Automatic Transmission Positions............209
Automatic Transmission –
Troubleshooting .............................................214
Grade Assist - Hybrid Electric Vehicle (HEV)..................................................................212
Manual Park Release - Gasoline...................212
Temporary Neutral Mode..................................211
Automatic Transmission Position Indicator s...................................................... 210
Automatic Transmission Positions......................................................209
Drive (D).................................................................210
Low (L).................................................................\
..210
Neutral (N)............................................................210
Park (P)...............................................................\
..209
Reverse (R)..........................................................209
Automatic TransmissionPrecautions................................................209 Automatic Transmission –
Troubleshooting .........................................214
Automatic Transmission – Information
Messages..........................................................214
Auto-Start-Stop...........................................184Auto-Start-Stop – Troubleshooting...........185Auto-Start-Stop Indicators......................184
Auto-Start-Stop Precautions..................184
Auto-Start-Stop –Troubleshooting.........................................185
Auto-Start-Stop – Frequently Asked
Questions.........................................................186
Auto-Start-Stop – Information Messages..........................................................185
Autounlock.......................................................70Autounlock Requirements................................70
Switching Autounlock On and Off.................70
What Is Autounlock.............................................70
Autowipers........................................................92Adjusting the Sensitivity of the RainSensor.................................................................93
Autowipers Settings............................................92
What Are Autowipers.........................................92
AW DSee: All-Wheel Drive.........................................216
B
BatterySee: Changing the 12V Battery.....................343Blind Spot Information System.............268Blind Spot Information System – Troubleshooti ng............................................270
Blind Spot Information System
Indicator s.....................................................269
Blind Spot Information System Limitations..................................................268
Blind Spot Information System Precautions................................................268
Blind Spot Information System Requirements............................................268
Blind Spot Information System – Troubleshooting ........................................270
Blind Spot Information System –
Information Messages................................270
Body Control Module Fuse Box..............325Accessing the Body Control Module FuseBox......................................................................325
565
Index

Identifying the Fuses in the Body ControlModule Fuse Box...........................................325
Locating the Body Control Module Fuse Box......................................................................325
Body Styling Kit Precautions...................354
Body Styling Kits..........................................354
Bonnet Lock
See: Opening and Closing the Hood..........328Booster Seats..................................................36
Brake Fluid Specification...........................218
Brake Over Accelerator...............................217
Brake Precautions.........................................217
Brakes................................................................217
Anti-Lock Braking System...............................217
Brakes – Troubleshooting...............................219
Brakes – Troubleshooting.........................219Brakes – Frequently AskedQuestions.........................................................219
Brakes – Warning Lamps.................................219
Breaking-In....................................................304
C
Calculating Payload...................................290
Calculating the Load Limit......................290
Canceling the Set Speed..........................243
Capacities and Specifications................387
Catalytic Converter......................................198
Catalytic Converter – Troubleshooting.............................................198
Catalytic Converter Precautions............198
Catalytic Converter –Troubleshooting........................................198
Catalytic Converter – Warning
Lamps................................................................198
Changing a Flat Tire....................................382
Changing a Road Wheel...........................382
Changing the 12V Battery.........................343
Changing the Engine Air Filter - 1.5LEcoBoost™/2.0L EcoBoost™.............338
Changing the Engine Air Filter - 2.5L, Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV)...........339
Changing the Fuel Filter - Gasoline, Hybrid Electric Vehicle (HEV)..............340
Changing the Remote Control Battery - Vehicles With: Flip Key...............................61 Changing the Remote Control Battery -
Vehicles With: Push Button Start.........60
Changing the Vehicle Wi-Fi Hotspot Name or Password..................................409
Charge Port Indicators..............................204
Charging a Device.........................................167
Charging a Wireless Device......................169
Charging Equipment..................................200
Charging Your Vehicle...............................200
AC Charging.........................................................205
Charging Your Vehicle –
Troubleshooting............................................207
Charging Your VehiclePrecautions................................................200
Charging Your Vehicle – Troubleshooting........................................207
Charging Your Vehicle – Frequently Asked
Questions........................................................ 208
Charging Your Vehicle – Information Messages.........................................................207
Checking MyKey System Status..............66
Checking the Brake Fluid...........................218
Checking the Coolant................................334
Checking the Seatbelts...............................44
Checking the Tire Pressures....................368
Checking the Wiper Blades........................94
Children and Airbags....................................50
Child Restraint Anchor Points...................29
Locating the Child Restraint Lower AnchorPoints...................................................................29
Locating the Child Restraint Top Tether Anchor Points...................................................30
What Are the Child Restraint Anchor Points...................................................................29
Child Restraints..............................................30Child Restraint Position Information............30
Child Restraints Recommendation................31
Child Safety......................................................28Child Restraint Anchor Points.........................29
Child Restraints....................................................30
Installing Child Restraints..................................31
Child Safety Locks.........................................38
Child Safety Precautions.............................28
Cleaning Products.......................................349
Cleaning the Exterior..................................349
Cleaning Camera Lenses andSensors..............................................................351
566
Index

Folding the Exterior Mirrors......................108
Ford Protect..................................................480
Front Parking Aid...........................................231
Front Parking Aid Audible Warnings...........232
Front Parking Aid Limitations.........................231
Locating the Front Parking AidSensors.............................................................232
What is the Front Parking Aid.........................231
Front Passenger Sensing System.............51Front Passenger Sensing System Indicator s............................................................53
Front Passenger Sensing System Precautions........................................................53
How Does the Front Passenger Sensing System Work......................................................51
What Is the Front Passenger Sensing System..................................................................51
Front Seat Precautions..............................148
Front Seats.....................................................148
Heated Seats........................................................154
Manual Seats.......................................................149
Power Seats...........................................................151
Fuel and Refueling.......................................187Fuel and Refueling –Troubleshooting.............................................196
Fuel Quality..........................................................188
Refueling.................................................................191
Running Out of Fuel..........................................189
Fuel and Refueling Precautions..............187
Fuel and Refueling – Troubleshooting........................................196
Fuel and Refueling – Information
Messages..........................................................196
Fuel and Refueling – Warning Lamps........196
Fuel Economy Display................................126
Fuel Economy Display - Gasoline...........127
Fuel Economy Display - Plug-In Hybrid Electric Vehicle (PHEV)...........................127
Fuel Gauge.......................................................118
Fuel Gauge Limitations.....................................118
Locating the Fuel Filler Door...........................118
What Is Distance to Empty..............................118
What Is the Fuel Gauge.....................................118
What Is the Low Fuel Reminder.....................118
Fuel Quality....................................................188Selecting the Correct Fuel..............................188
Fuel Tank Capacity - Excluding: Hybrid Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV).........................398
Fuel Tank Capacity......................................195
Fuel Tank Capacity - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV).........................................399
Fuse Precautions..........................................319
Fuses.................................................................319
Body Control Module Fuse Box....................325
Fuses – Troubleshooting.................................327
Under Hood Fuse Box.......................................319
Fuses – Troubleshooting...........................327Fuses – Frequently Asked Questions.........327
G
Garage Door Opener...................................162
Garage Door Opener Limitations...........162
Garage Door Opener Precautions..........162
Garage Door Opener Radio Frequencies.................................................165
General Maintenance Information.......482
Glasses Holder...............................................170
Locating the Glasses Holder...........................170Glossary of Tire Terminology..................363
Grade Assist - Hybrid Electric Vehicle (HEV)..............................................................212\
Grade Assist Indicators.....................................212
Switching Grade Assist On and Off.............212
What Is Grade Assist.........................................212
H
Headlamp AdjustingSee: Adjusting the Headlamps.....................344Headlamps.......................................................97Headlamp Indicators..........................................97
Switching Headlamp Exit Delay On and
Off........................................................................\
.97
Using the High Beam Headlamps..................97
Headlamps – Troubleshooting................98Headlamps – Frequently Asked Questions...........................................................98
Head Up Display.............................................131Head Up Display – Troubleshooting............133Head Up Display Indicators.......................132
Head Up Display Settings...........................131
570
Index

Head Up Display –Troubleshooting.........................................133
Head Up Display – Information
Messages..........................................................133
Heated Exterior Mirrors..............................146
Heated Rear Window..................................146
Heated Seats.................................................154
Heated Seat Precautions................................154
Switching the Heated Seats On andOff.......................................................................1\
54
Heated Windshield......................................146
Heating
See: Climate Control..........................................137High Voltage Battery Gauge - Plug-InHybrid Electric Vehicle (PHEV).............119
High Voltage Battery...................................199
High Voltage Battery Precautions..........199
High Voltage Battery Vehicle Precautions - Hybrid Electric Vehicle
(HEV)............................................................309
Hill Start Assist.............................................223
Hill Start Assist – Troubleshooting.............223Hill Start Assist Precautions....................223
Hill Start Assist – Troubleshooting.......223
Hill Start Assist – Information
Messages.........................................................223
Hints on Controlling the Interior Climate- Vehicles With: Automatic
Temperature Control................................144
Hints on Controlling the Interior Climate - Vehicles With: Manual Temperature
Control...........................................................145
Hood Lock
See: Opening and Closing the Hood..........328Horn....................................................................\
..91
How Does Active Park Assist Work..............................................................238
How Does Adaptive Cruise Control With Stop and Go Work....................................244
How Does a Hybrid Electric Vehicle Work................................................................179
How Does All-Wheel Drive Work............216
How Does Auto Hold Work......................224
How Does Blind Spot Information System Work..............................................268
How Does Cross Traffic Alert Work........271
How Does Driver Alert Work....................282
How Does Easy Entry and Exit Work.......77 How Does Hill Start Assist Work............223
How Does Pre-Collision Assist
Work...............................................................274
How Does Speed Sign Recognition Work..............................................................284
How Does Stability Control Work..........227
How Does the Garage Door Opener Work...............................................................162
How Does the Lane Keeping System Work...............................................................261
How Does the Memory Function Work...............................................................160
How Does the Personal Safety System Work.................................................................46
How Does the Rear Occupant Alert System Work...............................................158
How Does the Safety Canopy™ Work.................................................................48
How Does Traction Control Work..........225
How Does Trailer Sway Control Work..............................................................303
How Do the Front Airbags Work...............47
How Do the Knee Airbags Work...............48
How Do the Side Airbags Work.................47
Hybrid Electric Vehicle Driving Characteristic s............................................179
Hybrid Electric Vehicle Indicators...........179
Hybrid Electric Vehicle Information.......179
Hybrid Electric Vehicle Information –
Troubleshooting............................................180
Plug-In Hybrid Electric Vehicle Information.......................................................181
Plug-In Hybrid Electric Vehicle Information
– Troubleshooting.........................................182
Hybrid Electric Vehicle Information –Troubleshooting........................................180
Hybrid Electric Vehicle Information –
Frequently Asked Questions.....................180
Hybrid Electric Vehicle Information – Information Messages.................................180
Hybrid Electric Vehicle Information – Warning Lamps..............................................180
I
Identifying Fuse Types...............................327
Ignition Switch.................................................171
Inflating the Tires........................................368
571
Index

The Better Business Bureau Auto LineProgram.......................................................490
The Mediation and Arbitration Program........................................................491
Tire Care.........................................................368
Tire Pressure Monitoring System Limitations...................................................379
Tire Pressure Monitoring System Overview......................................................378
Tire Pressure Monitoring System Precautions.................................................379
Tire Pressure Monitoring System...........378
Tire Pressure Monitoring System –
Troubleshooting...........................................380
Tire Pressure Monitoring System –Troubleshooting.......................................380
Tire Pressure Monitoring System –
Information Messages.................................381
Tire Pressure Monitoring System – Warning Lamps...............................................................380
Tire Replacement Requirements..........364
Tire Rotation..................................................370
Tire Sealant and Inflator KitComponents...............................................372
Tire Sealant and Inflator Kit Precautions..................................................372
Tire Sealant and Inflator Kit.....................372
Towing a Trailer Limitations....................299
Towing a Trailer Precautions...................298
Towing a Trailer............................................298
Towing Weights and Dimensions.................301Towing Weights and Dimensions...........301Calculating the Maximum Loaded Trailer
Weight for Your Vehicle..............................302
Recommended Towing Weights..................301
What Is the Maximum Loaded Trailer Weight...............................................................302
Towing Your Vehicle Precautions...........316
Towing Your Vehicle....................................316
Towing Your Vehicle –Troubleshooting.............................................318
Towing Your Vehicle –Trouble shooting......................................... 318
Towing Your Vehicle – Information
Messages..........................................................318
Traction Control Indicator.........................225
Traction Control............................................225
Traction Control – Troubleshooting............225
Traction Control –Troubleshooting........................................225
Traction Control – Information
Messages.........................................................226
Traction Control – Warning Lamps.............225
Trailer Brake Precautions.........................298
Trailer Sway Control Precautions..........303
Trailer Sway Control...................................303
Trailer Towing Hints....................................299
Transporting the Vehicle............................314
Trip Computer................................................129
Trip Data...........................................................129
U
Under Hood Fuse Box.................................319Accessing the Under Hood Fuse Box..........319
Identifying the Fuses in the Under Hood Fuse Box...........................................................320
Locating the Under Hood Fuse Box.............319
Under Hood Overview - 1.5L EcoBoost™.................................................330
Under Hood Overview - 2.0L EcoBoost™..................................................331
Under Hood Overview - Hybrid Electric Vehicle (HEV).............................................332
USB Ports........................................................166
Using Auto Hold...........................................224
Using MyKey With Remote Start Systems..........................................................66
Using Snow Chains.....................................366
Using SYNC™ With Your Media Player..............................................................421
Using SYNC™ With Your Phone.............418
Using the Instrument Cluster Display Controls.........................................................123
Using the Remote Control..........................58
Using the Tire Sealant and Inflator Kit....................................................................373
Using This Publication..................................18
Using Voice Recognition............................416
V
Vehicle Care...................................................349Cleaning the Exterior........................................349
Cleaning the Interior..........................................351
580
Index