
Note:The audio mutes briefly while the
system saves the preset and returns once it
is stored.
Note: You can save presets from multiple
sources to the memory preset bar.
MUTING THE AUDIO
Press the button on the steering
wheel to mute the audio.
Press to mute the signal. Press
again to restore the signal.
ADJUSTING THE SOUND
SETTINGS
Balance and Fade (If Equipped)
1. Access the vehicle drawer on the touchscreen.
2. Press SETTINGS.
3. Press Sound.
4. Press Balance / Fade.
5. Press the arrows to adjust the settings.
Tone Settings
1. Access the vehicle drawer on the touchscreen.
2. Press SETTINGS.
3. Press Sound.
4. Press Tone Settings .
5. Use the slider bar to adjust the settings.
Speed Compensated Volume
1. Access the vehicle drawer on the touchscreen.
2. Press SETTINGS.
3. Press Sound.
4. Press Speed Compensated Volume .5. Press a setting.
Occupancy Mode (If Equipped)
1. Access the vehicle drawer on the
touchscreen.
2. Press SETTINGS.
3. Press Sound.
4. Press Occupancy Mode .
5. Press a setting.
Sound Mode (If Equipped)
1. Access the vehicle drawer on the touchscreen.
2. Press SETTINGS.
3. Press Sound.
4. Press Sound Mode .
5. Press a setting.
SETTING THE CLOCK AND
DATE
1. Access the vehicle drawer on the touchscreen.
2. Press SETTINGS.
3. Press Clock.
4. Set the time.
Note: The AM and PM options are not
available if 24-hour mode is on.
5. Press the arrows to adjust the settings.
Switching Automatic Time
Updates On and Off
1. Access the vehicle drawer on the touchscreen.
2. Press SETTINGS.
3. Press Clock.
4. Switch Automatic time zone update on or off.
411
Audio System

GENERAL INFORMATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
About SYNC
The system allows you to interact with the
entertainment, information and
communication systems on your vehicle
using voice commands and a touchscreen.
The system provides easy interaction with
audio, phone, navigation, mobile apps and
settings.
Note: You can switch the system on and
use it for up to an hour without switching
the ignition on.
Note: You can use the system after you
switch the ignition off for up to 10 minutes
or until you open a door.
Note: For your safety, some features are
speed-dependent. Their use is limited to
when your vehicle speed is less than 3 mph
(5 km/h).
Using the Touchscreen
E293823E293823
Status bar.
A
Home screen.
B
Clock. See Settings (page 464).
C
Outside air temperature.
D
Feature bar.
E
Status Bar
Cell phone microphone muted.
Audio system muted.
Software update installed.
Wi-Fi connected.
Cell phone roaming.
Text message received.
431
SYNC™ 3 (If Equipped)

Departure Times On and Off Switch
This switch is visible when you have at
least one departure time set. Use this
switch to turn all departure times on and
off. Switching departure times off does not
delete your settings.
Next Departure Times and Cabin
Temperature
Displays the next departure time and
associated cabin temperature setting.
Charge Time Settings
Follow these steps to set a preferred
charge time for a charging location.
1. Select Charge Preferences on theCharge Settings screen.
2. Select Charge Time Setup on the Edit Charge Preferences screen.
3. Select Add New Location on the Charge Times screen. You can also edit
settings for previously saved locations
from this screen.
4. Select an address from the Recent Charge Locations screen.
5. On the Confirm Location for Charge Times screen, you can edit the location
name and set a max charge level as
desired. Once you have your desired
location name and max charge level,
select Continue to Schedule.
Note: Charging will stop when your vehicle
reaches the max charge level.
6. Select WEEKDAY or WEEKEND on the Preferred Charge Times screen.
7. On the Select preferred WEEKDAY or WEEKEND Charge Times screen, use
the circular 24 hour clock to select your
charging time windows. You can select
up to two time windows by pressing
and dragging across the hour buttons. When you have selected your preferred
times then press Next to return to the
Preferred Charge Times screen. Repeat
for WEEKEND or WEEKDAY as desired.
Once you are done setting preferred
charge times, press Save.
Note: Selecting all or none of the 24 hours
results in any time of day given equal priority
for charging.
8. Your saved location now shows on the Charge Times screen. Select Done to
return to the main charge settings
screen. Whenever your vehicle is at a
saved charging location the charge
settings screen displays the location
name, and the charging times are
based on your Charge Time settings for
that location plus the next Departure
Time.
Note: Reaching your max charge level by
your next Departure Time is always the
priority. When Charge Times are set,
charging outside your preferred charging
time windows could be necessary in order
to finish by your next Departure Time.
Departure Time Settings
1. Select Charge Preferences on the Charge Settings screen.
2. Select Departure Time Setup on the Edit Charge Preferences screen.
3. Two time settings show for each day of the week on the Departure Times
schedule screen. Select any one.
4. On the Departure Time settings screen, set your desired departure time, cabin
temperature and days of the week to
repeat. Press Save.
5. Your settings are now shown on the Departure Times schedule screen.
Press Back two times to return to the
main charge settings screen. The next
departure time and cabin temperature
setting display.
461
SYNC™ 3 (If Equipped)

Action and Description
Menu Item
Touch this button to view the nearby weather, current weather,
or the five-day forecast for the chosen area.
Weather
Select to see the weather map,
which can show storms, radar
information, charts and winds.
Map
Select to choose from a listing of
weather locations.
Area
Touch this button to view scores and schedules from a variety
of sports. You can also save up to 10 favorite teams for easier
access. The score automatically refreshes when a game is in
progress.
Sports Info
Touch this button to view ski conditions for a specific area.
Ski Conditions
SETTINGS
E280315
Press the button to enter the
settings menu.
E268570
Once you select a tile, press the
button next to a menu item to
view an explanation of the
feature or setting.
Sound
Select this tile to adjust the sound settings.
Clock
Select this tile to adjust the clock settings.
Bluetooth®
Select this tile to switch Bluetooth® on
and off and adjust the settings.
Phone
Select this tile to connect, disconnect, and
manage the connected device settings.
Audio
Select this tile to adjust the audio settings.
Driver Assist (If Equipped)
Select this tile to adjust Driver Assist
features like Parking Aids, Lane Keeping
System, Pedestrian Detection, and
Auto-Start-Stop.
Vehicle
Select this tile to adjust vehicle settings
like windows, alarm, lighting, and MyKey
settings.
FordPass
Select this tile to adjust the FordPass
settings.
General
Select this tile to adjust settings like
language, measurement units, or to reset
the system.
911 Assist (If Equipped)
Select this tile to switch 911 Assist on and
off.
464
SYNC™ 3 (If Equipped)

Seatbelt Reminder...............................................42
Sensitive Locking Mode....................................40
Security..............................................................87Anti-Theft Alarm System..................................87
Anti-Theft Alarm System Settings...............88
Passive Anti-Theft System...............................87
Security – Troubleshooting..............................89
Security – Troubleshooting........................89Security – Frequently AskedQuestions ..........................................................90
Security – Information Messages..................89
Selecting a Drive Mode - Excluding: Plug-In Hybrid Electric Vehicle
(PHEV)..........................................................257
Selecting a Drive Mode..............................257
Selecting the Audio Source......................410
Sensitive Locking Mode..............................40
How Does Sensitive Locking Mode
Work......................................................................41
What is Sensitive Locking Mode....................40
Service Data.....................................................23
Setting a Memory Preset..........................410
Settings Data...................................................24
Settings...........................................................464
Setting the Adaptive Cruise Control Gap................................................................248
Setting the Adaptive Cruise Control Speed.............................................................247
Setting the Charging Schedule and Preferences................................................206
Setting the Clock and Date........................411
Setting the Cruise Control Speed..........242
Setting the Liftgate Opening Height.......82
Setting the Speed Sign Recognition Speed Tolerance.......................................285
Setting the Speed Sign Recognition Speed Warning..........................................285
Shifting Your Vehicle Into Gear...............210
Side Parking Aid - Vehicles With: Active Park Assist...................................................232
Locating the Side Parking Aid
Sensors.............................................................233
Side Parking Aid Audible Warnings.............233
Side Parking Aid Limitations..........................232
What is the Side Parking Aid.........................232
Sitting in the Correct Position..................148
Sounding the Panic Alarm..........................59 Special Operating Conditions Scheduled
Maintenance...............................................487
Speed Control
See: Cruise Control............................................242Speedomet er.................................................. 118
Speed Sign Recognition Indicator s.....................................................284
Speed Sign Recognition Limitations..................................................284
Speed Sign Recognition Precautions.................................................284
Speed Sign Recognition...........................284
Speed Sign Recognition –
Troubleshooting............................................285
Speed Sign Recognition –Troubleshooting........................................285
Speed Sign Recognition – Frequently Asked
Questions........................................................286
Speed Sign Recognition – Information Messages.........................................................285
Stability Control Indicator........................228
Stability Control............................................227
Stability Control – Troubleshooting...........228Stability Control –Troubleshooting........................................228
Stability Control – Warning Lamps............228Starter SwitchSee: Ignition Switch.............................................171Starting and Stopping the Engine –Precautions...................................................171
Starting and Stopping the Engine...........171
Automatic Engine Stop....................................176
Engine Block Heater...........................................174
Starting and Stopping the Engine –
Troubleshooting.............................................176
Starting the Engine.............................................172
Stopping the Engine...........................................175
Starting and Stopping the Engine – Troubleshooting .........................................176
Starting and Stopping the Engine –
Frequently Asked Questions......................178
Starting and Stopping the Engine – Information Messages..................................177
Starting and Stopping the Engine – Warning Lamps...............................................176
Starting the Engine.......................................172Restarting the Engine After Stoppingit........................................................................\
....173
578
Index