Possible Cause and Resolution
Symptom
– Incorrect device settings.
• Make sure that your device does not have an auto-install program or active security settings.
• Check that your device is not set only to charge.
– Device lock screen enabled. • Unlock your device before connecting it.
The system does not recog-
nize my device. – Device limitation.
• Do not leave your device in your vehicle during veryhot or very cold weather conditions.
– Cable connection issue. • Correctly connect the cable to your device and thevehicle USB port.
– Incompatible cable. • Use the cable recommended by the manufacturerof your device.
The system does not under-
stand the name of a track or
artist. – Device limitation.
Bluetooth® does not support voice
commands.
• Connect your device to a USB port.
• If you have an iOS device, press and hold the voice control button on the steering wheel to use Siri to
play specific tracks.
I cannot stream audio from
my Bluetooth® device. – Incompatible device.
• Check the compatibility of your device on ourwebsite.
– Device not connected. • Pair your device. See Phone (page 450).
– Media player not running. • Start the media player on your device.
The system does not recog-
nize the music on my device. – Missing or incorrect audio file metadata, for example
artist, song title, album or genre.
• Repair the files on your device.
– Corrupt files. • Repair the files on your device.
468
SYNC™ 3 (If Equipped)
The Better Business Bureau Auto LineProgram.......................................................490
The Mediation and Arbitration Program........................................................491
Tire Care.........................................................368
Tire Pressure Monitoring System Limitations...................................................379
Tire Pressure Monitoring System Overview......................................................378
Tire Pressure Monitoring System Precautions.................................................379
Tire Pressure Monitoring System...........378
Tire Pressure Monitoring System –
Troubleshooting...........................................380
Tire Pressure Monitoring System –Troubleshooting.......................................380
Tire Pressure Monitoring System –
Information Messages.................................381
Tire Pressure Monitoring System – Warning Lamps...............................................................380
Tire Replacement Requirements..........364
Tire Rotation..................................................370
Tire Sealant and Inflator KitComponents...............................................372
Tire Sealant and Inflator Kit Precautions..................................................372
Tire Sealant and Inflator Kit.....................372
Towing a Trailer Limitations....................299
Towing a Trailer Precautions...................298
Towing a Trailer............................................298
Towing Weights and Dimensions.................301Towing Weights and Dimensions...........301Calculating the Maximum Loaded Trailer
Weight for Your Vehicle..............................302
Recommended Towing Weights..................301
What Is the Maximum Loaded Trailer Weight...............................................................302
Towing Your Vehicle Precautions...........316
Towing Your Vehicle....................................316
Towing Your Vehicle –Troubleshooting.............................................318
Towing Your Vehicle –Trouble shooting......................................... 318
Towing Your Vehicle – Information
Messages..........................................................318
Traction Control Indicator.........................225
Traction Control............................................225
Traction Control – Troubleshooting............225
Traction Control –Troubleshooting........................................225
Traction Control – Information
Messages.........................................................226
Traction Control – Warning Lamps.............225
Trailer Brake Precautions.........................298
Trailer Sway Control Precautions..........303
Trailer Sway Control...................................303
Trailer Towing Hints....................................299
Transporting the Vehicle............................314
Trip Computer................................................129
Trip Data...........................................................129
U
Under Hood Fuse Box.................................319Accessing the Under Hood Fuse Box..........319
Identifying the Fuses in the Under Hood Fuse Box...........................................................320
Locating the Under Hood Fuse Box.............319
Under Hood Overview - 1.5L EcoBoost™.................................................330
Under Hood Overview - 2.0L EcoBoost™..................................................331
Under Hood Overview - Hybrid Electric Vehicle (HEV).............................................332
USB Ports........................................................166
Using Auto Hold...........................................224
Using MyKey With Remote Start Systems..........................................................66
Using Snow Chains.....................................366
Using SYNC™ With Your Media Player..............................................................421
Using SYNC™ With Your Phone.............418
Using the Instrument Cluster Display Controls.........................................................123
Using the Remote Control..........................58
Using the Tire Sealant and Inflator Kit....................................................................373
Using This Publication..................................18
Using Voice Recognition............................416
V
Vehicle Care...................................................349Cleaning the Exterior........................................349
Cleaning the Interior..........................................351
580
Index
