INSTRUMENT CLUSTER
WARNING LAMPS
Anti-Lock Braking System
If it illuminates when you are
driving, this indicates your
vehicle requires service. Your
vehicle continues to have normal braking
without the anti-lock brake system
function. Have your vehicle checked as
soon as possible.
Battery
It illuminates when you switch
the ignition on.
If it illuminates when the engine
is running, this indicates your vehicle
requires service. Have your vehicle
checked as soon as possible.
Brake System
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It illuminates when you apply the
parking brake and the ignition is
on. If it illuminates when your
vehicle is moving, make sure the
parking brake is released. If the
parking brake is released, this
indicates low brake fluid level or the brake
system requires service. Have your vehicle
checked as soon as possible.
Note: Indicators may vary depending on
region.
Door Ajar
It illuminates when you switch
the ignition on and remains on if
any door is open.
Electric Park Brake
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It illuminates or flashes when the
electric parking brake requires
service. Have your vehicle
checked as soon as possible.
Engine or Motor Coolant
Temperature
If it illuminates, safely stop your
vehicle and switch your vehicle
off. Have your vehicle checked
as soon as possible.
Fasten Seatbelt
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It illuminates and a tone sounds
until you fasten the seatbelts.
Fasten Rear Seatbelt
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It illuminates and a tone sounds
until you fasten the rear
seatbelts.
High Voltage Electric System
Failure
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It illuminates if your vehicle has
an electrical component fault or
failure that causes your vehicle
to shutdown or enter a limited operating
mode. A message may appear in the
instrument cluster display.
Hood Ajar
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It illuminates when the ignition
is on and the hood is not
completely closed.
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Instrument Cluster
FUEL ECONOMY DISPLAY -
PLUG-IN HYBRID ELECTRIC
VEHICLE (PHEV)
An instant fuel economy gauge is provided
along with average fuel economy. Average
fuel economy is continuously averaged
since the last reset.
Both the electric only and hybrid operation
are included in the calculation. More
electric only driving results in a greater
average fuel economy.
When the gasoline engine is off, the instant
fuel economy gauges are replaced with an
electric driving message.
Note:Press and hold the OK button on the
controls on the steering wheel to reset your
average fuel economy.
FUEL ECONOMY DISPLAY -
GASOLINE
An instant fuel economy gauge is provided
along with average fuel economy. Average
fuel economy is continuously averaged
since the last reset.
Note: Press and hold the OK button on the
controls on the steering wheel to reset your
average fuel economy.
EV COACH - HYBRID ELECTRIC
VEHICLE (HEV)/PLUG-IN
HYBRID ELECTRIC VEHICLE
(PHEV)
EV coach can help you get the most out of
your vehicle's electric driving capabilities.
Note: EV coach is a selectable screen. See
Customizing the Instrument Cluster
Display (page 124). When you are accelerating or maintaining
speed you see a blue or white solid bar
indicating vehicle power. You may also see
a blue rectangular box which shows the
power level at which the engine turns on.
• When the power level is within the box,
the color of the bar is blue. This means
you are in electric operation and the
engine is off.
• When the power level is outside of the box, the color of the bar is white. This
means you are in hybrid operation with
a combination of the electric motor
and the engine providing vehicle power.
When you are decelerating with either your
foot off the accelerator pedal or on the
brake pedal, a green or white solid bar
displays indicating the power being used
to slow down your vehicle. You may also
see a green rectangular box which shows
the amount of power that can be
recaptured by the regenerative braking
system and returned to the high voltage
battery.
• When the power level is within the box, the color of the bar will be all green.
This means that the regenerative
braking system is being used to
efficiently slow your vehicle down and
return the maximum percentage of
energy to the high voltage battery.
• When the power level is outside of the box, then the bar is white. This means
both the regenerative braking system
and conventional braking system are
being used.
127
Instrument Cluster Display
WHAT IS REMOTE START
The system allows you to remotely start
your vehicle and to adjust the interior
temperature according to the settings that
you chose.
REMOTE START
PRECAUTIONS
WARNING: Do not start the engine
in a closed garage or in other enclosed
areas. Exhaust fumes are toxic. Always
open the garage door before you start
the engine. Failure to follow this
instruction could result in personal injury
or death.
REMOTE START LIMITATIONS
Remote start does not work under the
following conditions:
• The alarm horn is sounding.
• The hood is open.
• The transmission is not in park (P).
• The ignition is on.
• The battery voltage is below the minimum operating voltage.
• Remote start is not enabled.
Note: Do not use remote start if the fuel
level is low.
Note: You can use remote start with
FordPass. See Connecting the Vehicle to
a Wi-Fi Network (page 405).
ENABLING REMOTE START
1. Press Settings on the touchscreen.
2. Press Vehicle Settings .
3. Press Remote Start Setup .4. Switch Remote Start on or off.
Note:
To remote start with FordPass, make
sure that the modem is enabled. See
Connected Vehicle Requirements (page
405).
REMOTELY STARTING AND
STOPPING THE VEHICLE
Remotely Starting the Vehicle
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Press the button on the remote
control.
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Within three seconds, press the
button twice on the remote
control.
Note: You can also use the FordPass App
to start the vehicle.
Note: The turn signals flash twice.
Note: The parking lamps turn on when the
vehicle is running.
Note: The horn sounds if the system fails
to start.
Note: All other vehicle systems remain off
when you have remotely started the vehicle.
Note: The vehicle remains secured when
you have remotely started the vehicle. A
valid key must be inside your vehicle to
switch the ignition on and drive your vehicle.
Remotely Stopping the Vehicle
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Within three seconds, press the
button twice on the remote
control.
EXTENDING THE REMOTE
START DURATION
To extend the remote start duration during
remote start, do the following:
134
Remote Start (If Equipped)
WHAT IS A HYBRID ELECTRIC
VEHICLE
A hybrid vehicle has an electric motor and
a high voltage battery combined with a
gasoline engine.
HOW DOES A HYBRID
ELECTRIC VEHICLE WORK
The hybrid vehicle combines electric and
gasoline propulsion to provide optimal
performance and improved efficiency.
HYBRID ELECTRIC VEHICLE
DRIVING CHARACTERISTICS
The gasoline engine starts and stops to
provide power when required and to save
fuel when not needed. When coasting at
low speeds, coming to a stop or standing,
the gas engine normally shuts down and
your vehicle operates in electric-only
mode.
Conditions that may cause the gasoline
engine to start or remain running include:
• Considerable vehicle acceleration.
• Driving uphill.
• The high voltage battery charge levelis low.
• Heating or cooling the vehicle interior in high or low outside temperatures.
• The gasoline engine is below normal operating temperature.
• Towing a trailer.
• Certain selectable drive modes could cause the engine to run. See Selecting
a Drive Mode (page 257). Your hybrid vehicle also comes with
standard hydraulic braking and
regenerative braking. Regenerative braking
is performed by your transmission and
captures brake energy and stores it in the
high voltage battery.
You could also notice that your engine
continues to run instead of shutting off
during extended downhill driving. The
engine stays on during this engine braking
but is not using any fuel.
You could also hear a slight whine or
whistle when operating your vehicle. This
is the normal operation of the electric
motor in the hybrid system.
HYBRID ELECTRIC VEHICLE
INDICATORS
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When you start your vehicle, a
green READY indicator light
appears in the instrument cluster
letting you know that your vehicle is ready
for driving.
The engine may not start because your
vehicle has a silent key start feature. This
fuel saving feature allows your vehicle to
be ready to drive without requiring the gas
engine to be running.
The indicator remains on when your vehicle
is on, whether the engine is running or not,
to indicate your vehicle is capable of
movement using the electric motor, gas
engine or both.
Typically, the engine does not start unless
the vehicle is cold, a climate control
change is requested or you press the
accelerator pedal.
179
Hybrid Electric Vehicle Information (If Equipped)
HYBRID ELECTRIC VEHICLE
INFORMATION –
TROUBLESHOOTING
HYBRID ELECTRIC VEHICLE
INFORMATION – WARNING
LAMPS
E144693
It illuminates if your vehicle has
an electrical component fault or
failure that causes your vehicle
to shutdown or enter a limited operating
mode. A message may appear in the
instrument cluster display.
HYBRID ELECTRIC VEHICLE
INFORMATION – INFORMATION
MESSAGES
Action
Message
Displays when a
malfunction occurs in the high voltage electric system.
Stop your vehicle as soon as it is safe to do so. Have your
vehicle checked as soon as possible.
Stop Safely Now
HYBRID ELECTRIC VEHICLE
INFORMATION – FREQUENTLY
ASKED QUESTIONS
How long is the high voltage battery
system designed to last?
The high voltage battery system is
designed to last the life of your vehicle.
Does the high voltage battery require
maintenance? The high voltage battery does not
require maintenance. What should I do if the vehicle runs out
of fuel and the high voltage battery is
out of charge?
Refuel and start your vehicle normally.
The engine will recharge the high
voltage battery.
Why does the engine sometimes start
at key-on? The vehicle's computer will determine
if an engine start is required at key-on.
It starts the engine when necessary for
cabin heating, windshield defrost, or if
the outside temperature is low.
Can I put E15 or E85 in my vehicle, and
how will it affect my fuel economy? Your hybrid vehicle can use E15 (15%
ethanol, 85% gasoline) fuel, but you
may notice slightly reduced fuel
economy because ethanol contains
less energy per gallon than gasoline.
Your hybrid vehicle is not designed to
use E85 (85% ethanol).
Why does it take a long time before the
engine shuts down? There are several reasons the engine
stays on for an extended amount of
time when you first start it. One
common reason is to make sure that
the emissions components are warm
enough to minimize tailpipe emission.
As the climate gets cooler, the
engine-on time is extended.
Why does my engine stay on when it is
extremely cold outside? In order to make sure that the climate
control system can begin heating the
cabin or defrosting the windshield as
soon as a driver requests it, the engine
coolant temperature has to be kept
sufficiently hot. Keeping the engine on
is required to maintain the correct
coolant temperature.
180
Hybrid Electric Vehicle Information (If Equipped)
PLUG-IN HYBRID ELECTRIC
VEHICLE INFORMATION
WHAT IS A PLUG-IN HYBRID
ELECTRIC VEHICLE
A plug-in hybrid electric vehicle combines
a gasoline engine with an electric motor
and rechargeable high voltage battery
allowing you to use only electricity to
power your vehicle.
HOW DOES A PLUG-IN HYBRID
ELECTRIC VEHICLE WORK
Charging your vehicle adds electrical
energy that propels the vehicle. Regularly
plug in your vehicle to get optimal
electric-only range capability from the high
voltage battery. The system maximizes the
use of electric-only operation in normal
drive mode whenever possible. System
conditions could require the engine to
operate when necessary.
When the electric-only range reaches zero,
the powertrain system switches to hybrid
operation. This means that you have
depleted the energy you gained from
plugging in and charging your vehicle. Both
the gasoline engine and electric motor
power your vehicle and maximize fuel
economy during hybrid operation. You
receive some electric-only driving with
hybrid operation as the powertrain system
maintains the high voltage battery charge
within functional limits.
PLUG-IN HYBRID ELECTRIC
VEHICLE DRIVING
CHARACTERISTICS
The gasoline engine starts and stops to
provide power when required and to save
fuel when not needed. Restarting your
vehicle is not required. Simply step on the
accelerator when you are ready to drive.
When coasting at low speeds, coming to
a stop or standing, the gas engine normally
shuts down and your vehicle operates in
electric-only mode.
Conditions that may cause the gasoline
engine to start or remain running include:
• Considerable vehicle acceleration.
• Driving uphill.
• The high voltage battery charge levelis low.
• Heating or cooling the vehicle interior in high or low outside temperatures.
• The gasoline engine is below normal operating temperature.
• Towing a trailer.
• Certain drive modes could cause the engine to run. See Drive Mode
Control (page 257).
Note: Having your engine running is not
always an indication of inefficiency. In some
cases, it is actually more efficient than
driving in electric mode.
Your plug-in hybrid electric vehicle has
several EV drive modes to enhance your
driving experience. See Selecting a
Plug-In Hybrid Electric Vehicle Drive
Mode (page 259).
Your hybrid vehicle also comes with
standard hydraulic braking and
regenerative braking. Regenerative braking
is performed by your transmission and
captures brake energy and stores it in the
high voltage battery.
181
Hybrid Electric Vehicle Information (If Equipped)
PLUG-IN HYBRID ELECTRIC
VEHICLE INFORMATION –
INFORMATION MESSAGES
Action
Message
Your vehicle needs
confirmation that
you unplugged it
before allowing a
start. You must
make sure your
Vehicle Plugged In
? Yes No
vehicle is
unplugged and you
respond to the
message prompt
before starting your
vehicle.
Your vehicle
detects it is still
plugged in after you
attempt to start it.
Unplug Prior to
Starting Vehicle
Your vehicle
enables the engine
due to the climate
control defrost
setting. This is
normal operation.
Engine Enabled
Due to Defrost Setting
For full defrost
heat, press the EV
button to select
either EV Later or
EV Auto. The
engine may run to
provide more cabin
heat.
Press EV Button for
Full Defrost
Your vehicle
enables the engine
for system
performance. This
is normal operation.
Engine Enabled for
System Perform- ance
Action
Message
You can press OK
to enable the
engine temporarily
for increased
performance when
in EV Now mode.
Press OK to Enable
Engine
Displays when in
neutral gear with
the vehicle on. Shift
out of neutral to
maintain full
vehicle function.
In Neutral Depletes
HV Battery, Shift
Out of Neutral for
Full Vehicle Func- tion
EV functionality is
disabled and the
engine is running to
maintain fuel fresh-
ness.
Fuel Freshness
Engine may run to
maintain fuel fresh- ness
Displays when a
malfunction occurs
in the high voltage
electric system.
Stop your vehicle as
soon as it is safe to
do so. Have your
vehicle checked as
soon as possible.
Stop Safely Now
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Hybrid Electric Vehicle Information (If Equipped)
WHAT IS THE HIGH VOLTAGE
BATTERY
The high voltage battery is a highly
sophisticated lithium ion battery system,
used to store electrified energy to power
the vehicle.
HIGH VOLTAGE BATTERY
PRECAUTIONS
WARNING: This battery pack
should only be serviced by an authorized
electric vehicle technician. Improper
handling can result in personal injury or
death.
WARNING: Keep your hands and
clothing clear of the cooling fan.
WARNING: Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you open the hood or have any service
or repair work completed. If you do not
switch the ignition off, the engine could
restart at any time. Failure to follow this
instruction could result in personal injury
or death.
WARNING: Do not touch the
electronic ignition system parts after you
have switched the ignition on or when
the engine is running. The system
operates at high voltage. Failure to
adhere to this warning could result in
serious personal injury or death.
Your vehicle consists of various
high-voltage components and wiring. All
of the high-voltage power flows through
specific wiring assemblies labeled as such
or covered with a solid orange convolute,
or orange striped tape, or both. Do not
come in contact with these components.
199
High Voltage Battery (If Equipped)