
Towing a Trailer or Using a Car-top Carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Inspect rear axle and U-joints (AWD).
Inspect frequently, service
as required
Change automatic transmission fluid.
Every 30,000 mi
(48,000 km)
Replace spark plugs.
Every 60,000 mi
(96,000 km)
Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use
(Such as Delivery, Taxi, Patrol Car or Livery)
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Change automatic transmission fluid.
Every 30,000 mi
(48,000 km)
Replace spark plugs.
Every 60,000 mi
(96,000 km)
Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure tread
depth.
488
Scheduled Maintenance

Disclaimer of Warranty
YOU EXPRESSLY ACKNOWLEDGE AND
AGREE THAT USE OF THE DEVICES AND
SOFTWARE IS AT YOUR SOLE RISK AND
THAT THE ENTIRE RISK AS TO
SATISFACTORY QUALITY,
PERFORMANCE, COMPATIBILITY,
ACCURACY AND EFFORT IS WITH YOU.
TO THE MAXIMUM EXTENT PERMITTED
BY APPLICABLE LAW, THE SOFTWARE
AND ANY THIRD PARTY SOFTWARE OR
THIRD-PARTY SERVICES ARE PROVIDED
"AS IS" AND “AS AVAILABLE”, WITH ALL
FAULTS AND WITHOUT WARRANTY OF
ANY KIND, AND FORD MOTOR COMPANY
HEREBY DISCLAIMS ALL WARRANTIES
AND CONDITIONS WITH RESPECT TO
THE SOFTWARE, THIRD PARTY
SOFTWARE, AND THIRD-PARTY
SERVICES, EITHER EXPRE SS, IMPLIED OR
STATUTORY, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES
AND/OR CONDITIONS OF
MERCHANTABILITY, OF SATISFACTORY
QUALITY, OF FITNESS FOR AN
ARTICULAR PURPOSE, OF ACCURACY,
OF QUIET ENJOYMENT, AND
NON-INFRINGEMENT OF THIRD-PARTY
RIGHTS. FORD MOTOR COMPANY DOES
NOT WARRANT (a) AGAINST
INTERFERENCE WITH YOUR ENJOYMENT
OF THE SOFTWARE, THIRD PARTY
SOFTWARE, OR THIRD-PARTY SERVICES,
(b) THAT THE SOFTWARE, THIRD PARTY
SOFTWARE, OR THIRD-PARTY SERVICES
WILL MEET YOUR REQUIREMENTS, (c)
THAT THE OPERATION OF THE
SOFTWARE, THIRD PARTY SOFTWARE,
OR THIRD-PARTY SERVICES WILL BE
UNINTERRUPTED OR ERROR-FREE, (d)
OR THAT DEFECTS IN THE SOFTWARE,
THIRD PARTY SOFTWARE, OR
THIRD-PARTY SERVICES WILL BE
CORRECTED. NO ORAL OR WRITTEN
INFORMATION OR ADVICE GIVEN BY
FORD MOTOR COMPANY OR ITS
AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY. SHOULD THE
SOFTWARE, THIRD PARTY SOFTWARE,
OR THIRD-PARTY SERVICES PROVE
DEFECTIVE, YOU ASSUME THE ENTIRE
COST OF ALL NECESSARY SERVICING,
REPAIR OR CORRECTION. SOME
JURISDICTIONS DO NOT ALLOW THE
DISCLAIMER OF IMPLIED WARRANTIES
OR LIMITATIONS ON APPLICABLE
STATUTORY RIGHTS OF A CONSUMER,
SO THE ABOVE DISCLAIMER MAY NOT
FULLY APPLY TO YOU. THE SOLE
WARRANTY PROVIDED BY FORD MOTOR
COMPANY SHALL BE FOUND IN THE
WARRANTY INFORMATION INCLUDING
WITH YOUR OWNER GUIDE. TO THE
EXTENT THAT THERE IS ANY CONFLICT
BETWEEN THE TERMS OF THIS SECTION
AND THE WARRANTY BOOKLET, THE
WARRANTY BOOKLET SHALL CONTROL.
Applicable Law, Venue, Jurisdiction
• The laws of the State of Michigan
govern this EULA and Your use of the
SOFTWARE. Your use of the
SOFTWARE may also be subject to
other local, state, national, or
international laws. Any litigation arising
out of or related to this EULA shall be
brought and maintained exclusively in
a court of the State of Michigan
located in Wayne County or in the
United States District Court for the
Eastern District of Michigan. You hereby
consent to submit to the personal
jurisdiction of a court in the State of
Michigan located in Wayne County and
the United States District Court for the
Eastern District of Michigan for any
dispute arising out of or relating to this
EULA.
537
Customer Information

1. Safe and Lawful Use
You acknowledge that devoting attention
to the TeleNav Software may pose a risk
of injury or death to you and others in
situations that otherwise require your
undivided attention, and you therefore
agree to comply with the following when
using the TeleNav Software:
(a) observe all traffic laws and otherwise
drive safely;
(b) use your own personal judgment while
driving. If you feel that a route suggested
by the TeleNav Software instructs you to
perform an unsafe or illegal maneuver,
places you in an unsafe situation, or directs
you into an area that you consider to be
unsafe, do not follow such instructions;
(c) do not input destinations, or otherwise
manipulate the TeleNav Software, unless
your vehicle is stationary and parked;
(d) do not use the TeleNav Software for
any illegal, unauthorized, unintended,
unsafe, hazardous, or unlawful purposes,
or in any manner inconsistent with this
Agreement;
(e) arrange all GPS and wireless devices
and cables necessary for use of the
TeleNav Software in a secure manner in
your vehicle so that they will not interfere
with your driving and will not prevent the
operation of any safety device (such as an
airbag).
You agree to indemnify and hold TeleNav
harmless against all claims resulting from
any dangerous or otherwise inappropriate
use of the TeleNav Software in any moving
vehicle, including as a result of your failure
to comply with the directions above.2. Account Information
You agree: (a) when registering the
TeleNav Software, to provide TeleNav with
true, accurate, current, and complete
information about yourself, and (b) to
inform TeleNav promptly of any changes
to such information, and to keep it true,
accurate, current and complete.
3. Software License
• Subject to your compliance with the
terms of this Agreement, TeleNav
hereby grants to you a personal,
non-exclusive, non-transferable license
(except as expressly permitted below
in connection with your permanent
transfer of the TeleNav Software
license), without the right to
sublicense, to use the TeleNav
Software (in object code form only) in
order to access and use the TeleNav
Software. This license shall terminate
upon any termination or expiration of
this Agreement. You agree that you will
use the TeleNav Software only for your
personal business or leisure purposes,
and not to provide commercial
navigation services to other parties.
3.1 License Limitations
• (a) reverse engineer, decompile,
disassemble, translate, modify, alter
or otherwise change the TeleNav
Software or any part thereof; (b)
attempt to derive the source code,
audio library or structure of the
TeleNav Software without the prior
express written consent of TeleNav;
(c) remove from the TeleNav
Software, or alter, any of TeleNav's or
its suppliers' trademarks, trade names,
logos, patent or copyright notices, or
other notices or markings; (d)
540
Customer Information

Services even if Intelematics or a Supplier
has been advised of the possibility of such
damages. You also acknowledge that the
neither Intelematics nor any Supplier
guarantees nor make any warranties that
relate to the availability, accuracy or
completeness of SUNA Products and/or
Services, and to the extent which it is
lawful to do so, both Intelematics and each
Supplier excludes any warranties which
might otherwise be implied by any State
or Federal legislation in relation to SUNA
Products and/or Services.
7. Please Note
Great care has been taken in preparing this
manual. Constant product development
may mean that some information is not
entirely up-to-date. The information in this
document is subject to change without
notice.
EMISSION LAW
WARNING: Do not remove or alter
the original equipment floor covering or
insulation between it and the metal floor
of the vehicle. The floor covering and
insulation protect occupants of the
vehicle from the engine and exhaust
system heat and noise. On vehicles with
no original equipment floor covering
insulation, do not carry passengers in a
manner that permits prolonged skin
contact with the metal floor. Failure to
follow these instructions may result in
fire or personal injury.
U.S. federal laws and certain state laws
prohibit removing or rendering inoperative
emission control system components.
Similar federal or provincial laws may
apply in Canada. We do not approve of any
vehicle modification without first
determining applicable laws.
Tampering with emissions
control systems including
related sensors or the Diesel
Exhaust Fluid system can result in reduced
engine power and the illumination of the
service engine soon light.
Tampering With a Noise Control
System
Federal laws prohibit the following acts:
• Removal or rendering inoperative by any person other than for purposes of
maintenance.
• Repair or replacement of any device or element of the design incorporated into
a new vehicle for the purpose of noise
control prior to its sale or delivery to
the ultimate purchaser or while it is in
use.
• The use of the vehicle after any person removes or renders inoperative any
device or element of the design.
The U.S. Environmental Protection Agency
may presume to constitute tampering as
follows:
• Removal of hood blanket, fender apron absorbers, fender apron barriers,
underbody noise shields or acoustically
absorptive material.
• Tampering or rendering inoperative the engine speed governor, to allow engine
speed to exceed manufacturer
specifications.
If the engine does not start, runs rough,
experiences a decrease in engine
performance, experiences excess fuel
consumption or produces excessive
exhaust smoke, check for the following:
• A plugged or disconnected air inlet system hose.
• A plugged engine air filter element.
• Water in the fuel filter and water separator.
557
Customer Information

ELECTROMAGNETIC
COMPATIBILITY
WARNING: Do not place objects
or mount equipment on or near the
airbag cover, on the side of the front or
rear seatbacks, or in areas that may
come into contact with a deploying
airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash.
WARNING: Do not fasten antenna
cables to vehicle wiring, fuel pipes and
brake pipes.
WARNING: Keep antenna and
power cables at least 4 in (10 cm) from
any electronic modules and airbags. Note:
We test and certify your vehicle to
meet electromagnetic compatibility
legislation. It is your responsibility to make
sure that any equipment an authorized
dealer installs on your vehicle complies with
applicable local legislation and other
requirements. Installation of some
aftermarket electronic devices could
degrade the performance of vehicle
functions, which use radio frequency signals
such as broadcast radio receiver, tire
pressure monitoring system, push button
start, Bluetooth® connectivity or satellite
navigation.
Note: Any radio frequency transmitter
equipment in your vehicle (such as cellular
telephones and amateur radio transmitters)
must keep to the parameters in the
following illustrations and table. We do not
provide any other special provisions or
conditions for installations or use.
Car
E239120
559
Appendices

Identifying the Fuses in the Body ControlModule Fuse Box...........................................325
Locating the Body Control Module Fuse Box......................................................................325
Body Styling Kit Precautions...................354
Body Styling Kits..........................................354
Bonnet Lock
See: Opening and Closing the Hood..........328Booster Seats..................................................36
Brake Fluid Specification...........................218
Brake Over Accelerator...............................217
Brake Precautions.........................................217
Brakes................................................................217
Anti-Lock Braking System...............................217
Brakes – Troubleshooting...............................219
Brakes – Troubleshooting.........................219Brakes – Frequently AskedQuestions.........................................................219
Brakes – Warning Lamps.................................219
Breaking-In....................................................304
C
Calculating Payload...................................290
Calculating the Load Limit......................290
Canceling the Set Speed..........................243
Capacities and Specifications................387
Catalytic Converter......................................198
Catalytic Converter – Troubleshooting.............................................198
Catalytic Converter Precautions............198
Catalytic Converter –Troubleshooting........................................198
Catalytic Converter – Warning
Lamps................................................................198
Changing a Flat Tire....................................382
Changing a Road Wheel...........................382
Changing the 12V Battery.........................343
Changing the Engine Air Filter - 1.5LEcoBoost™/2.0L EcoBoost™.............338
Changing the Engine Air Filter - 2.5L, Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV)...........339
Changing the Fuel Filter - Gasoline, Hybrid Electric Vehicle (HEV)..............340
Changing the Remote Control Battery - Vehicles With: Flip Key...............................61 Changing the Remote Control Battery -
Vehicles With: Push Button Start.........60
Changing the Vehicle Wi-Fi Hotspot Name or Password..................................409
Charge Port Indicators..............................204
Charging a Device.........................................167
Charging a Wireless Device......................169
Charging Equipment..................................200
Charging Your Vehicle...............................200
AC Charging.........................................................205
Charging Your Vehicle –
Troubleshooting............................................207
Charging Your VehiclePrecautions................................................200
Charging Your Vehicle – Troubleshooting........................................207
Charging Your Vehicle – Frequently Asked
Questions........................................................ 208
Charging Your Vehicle – Information Messages.........................................................207
Checking MyKey System Status..............66
Checking the Brake Fluid...........................218
Checking the Coolant................................334
Checking the Seatbelts...............................44
Checking the Tire Pressures....................368
Checking the Wiper Blades........................94
Children and Airbags....................................50
Child Restraint Anchor Points...................29
Locating the Child Restraint Lower AnchorPoints...................................................................29
Locating the Child Restraint Top Tether Anchor Points...................................................30
What Are the Child Restraint Anchor Points...................................................................29
Child Restraints..............................................30Child Restraint Position Information............30
Child Restraints Recommendation................31
Child Safety......................................................28Child Restraint Anchor Points.........................29
Child Restraints....................................................30
Installing Child Restraints..................................31
Child Safety Locks.........................................38
Child Safety Precautions.............................28
Cleaning Products.......................................349
Cleaning the Exterior..................................349
Cleaning Camera Lenses andSensors..............................................................351
566
Index

Customizing the Instrument ClusterDisplay - Vehicles With: 4.2 Inch
Instrument Cluster Display
Screen............................................................124
Customizing the Instrument Cluster Display - Vehicles With: 6.5 Inch
Instrument Cluster Display Screen/ 12.3
Inch Instrument Cluster Display
Screen............................................................124
D
Data Privacy......................................................22
Declaration of Conformity........................561
Department of Transportation UniformTire Quality Grades...................................357
Digital Radio...................................................412
Digital Radio Indicators....................................413
Digital Radio Limitations.................................413
How Does Digital Radio Work........................412
Switching Digital Radio Reception On and
Off.....................................................................\
...413
What Is Digital Radio.........................................412
Disposing of Airbags.....................................55
Distance Alert................................................278
Adjusting the Sensitivity of Distance Alert....................................................................278
What Is Distance Alert.....................................278
Distance Indication......................................276Distance Indication Indicator.........................278
Switching Distance Indication On and Off.......................................................................2\
78
What Is Distance Indication...........................276
Doors and Locks Audible Warnings..........71
Doors and Locks.............................................69
Autolock...................................................................70\
Autounlock.............................................................70
Doors and Locks – Troubleshooting...............71
Mislock.....................................................................70
Operating the Doors From Inside Your Vehicle.................................................................69
Operating the Doors From Outside Your Vehicle.................................................................69
Doors and Locks – Troubleshooting........71Doors and Locks – Frequently AskedQuestions............................................................72
Doors and Locks – Information Messages.............................................................71 Doors and Locks – Warning Lamps................71
Drive Belt Routing Overview - 1.5L
EcoBoost™................................................340
Drive Belt Routing Overview - 2.0L EcoBoost™..................................................341
Drive Mode Control......................................257
Drive Modes.........................................................258
Plug-In Hybrid Electric Vehicle Drive
Modes...............................................................259
Drive Modes...................................................258Deep Snow/Sand..............................................258
Eco........................................................................\
..258
Normal...................................................................258
Slippery.................................................................258
Sport....................................................................\
...258
Driver Alert......................................................282Driver Alert – Troubleshooting.....................283Driver Alert Indicators................................283
Driver Alert Limitations..............................282
Driver Alert Precautions............................282
Driver Alert – Troubleshooting...............283
Driver Alert – Information Messages..........283Driving Economically.................................304
Driving Hints..................................................304
Driving in Special Conditions........................304Driving in Special Conditions..................304Driving In Sand...................................................306
Driving on Hilly or Sloping Terrain...............305
Driving Through Mud and Water.................304
Emergency Maneuvers....................................304
Driving Through Shallow Water............306
E
Easy Entry and Exit.........................................77
Electric Parking Brake AudibleWarning..........................................................221
Electric Parking Brake................................220
Electric Parking Brake –
Troubleshooting .............................................221
Electric Parking Brake –
Troubleshooting.........................................221
Electric Parking Brake – Information
Messages..........................................................222
Electric Parking Brake – Warning Lamps.................................................................22\
1
Electric Power Steering.............................229Electric Power Steering Precautions..........229
568
Index

Information on the Tire Sidewall...........358
Inspecting the Tire for Damage.............369
Inspecting the Tire for Wear....................369
Inspecting the Wheel ValveStems............................................................370
Installing and Removing the Luggage Compartment Cover...............................294
Installing Child Restraints............................31
Combining the Seatbelt and Lower Anchors
for Attaching Child Restraints....................35
Installing a Child Restraint in a Center Seat......................................................................34
Using Lower Anchors and Tethers for Children...............................................................33
Using Seatbelts......................................................31
Using Tether Straps.............................................35
Instrument Cluster Display........................123Personalized Settings.......................................125Instrument Cluster Display Main Menu - Vehicles With: 12.3 Inch Instrument
Cluster Display Screen.............................124
Instrument Cluster Display Main Menu - Vehicles With: 4.2 Inch Instrument
Cluster Display Screen.............................124
Instrument Cluster Display Main Menu - Vehicles With: 6.5 Inch Instrument
Cluster Display Screen.............................123
Instrument Cluster Indicators...................121
Instrument Cluster.........................................111
Fuel Gauge.............................................................118Instrument Cluster Overview - Gasoline, Vehicles With: 12.3 Inch Instrument
Cluster Display Screen..............................115
Instrument Cluster Overview - Gasoline, Vehicles With: 4.2 Inch Instrument
Cluster Display Screen..............................113
Instrument Cluster Overview - Gasoline, Vehicles With: 6.5 Inch Instrument
Cluster Display Screen..............................114
Instrument Cluster Overview - Hybrid Electric Vehicle (HEV), Vehicles With:
12.3 Inch Instrument Cluster Display
Screen.............................................................112
Instrument Cluster Overview - Hybrid Electric Vehicle (HEV), Vehicles With:
6.5 Inch Instrument Cluster Display
Screen..............................................................111 Instrument Cluster Overview - Plug-In
Hybrid Electric Vehicle (PHEV),
Vehicles With: 12.3 Inch Instrument
Cluster Display Screen..............................117
Instrument Cluster Overview - Plug-In Hybrid Electric Vehicle (PHEV),
Vehicles With: 6.5 Inch Instrument
Cluster Display Screen..............................116
Instrument Cluster Warning Lamps............................................................120
Instrument Panel...........................................26
Intelligent Adaptive Cruise Control.......253
Adjusting the Set Speed Tolerance............253
How Does Intelligent Adaptive Cruise
Control Work...................................................253
Intelligent Adaptive Cruise Control Alerts.................................................................254
Intelligent Adaptive Cruise Control Indicators.........................................................254
Intelligent Adaptive Cruise Control Limitations.......................................................253
Intelligent Adaptive Cruise Control Precautions.....................................................253
Intelligent Adaptive Cruise Control Requirements.................................................253
Switching Intelligent Mode On and Off.......................................................................2\
53
Interior Air Quality.........................................147
Interior Bulbs.................................................348
Interior Bulb Specification Chart.................348Interior Lamp Function...............................103Switching the Interior Lamp Function Onand Off..............................................................103\
What Is the Interior Lamp Function............103
Interior Lighting.............................................103Ambient Lighting................................................103
Interior Lamp Function.....................................103
Interior Lighting – Troubleshooting.............104
Interior Lighting – Troubleshooting.......104Interior Lighting – Frequently Asked Questions.........................................................104
Interior Mirror..................................................107Auto-Dimming Interior Mirror.........................107Interior Mirror Precautions.........................107
Introduction.......................................................17
572
Index