
Disclaimer of Warranty
YOU EXPRESSLY ACKNOWLEDGE AND
AGREE THAT USE OF THE DEVICES AND
SOFTWARE IS AT YOUR SOLE RISK AND
THAT THE ENTIRE RISK AS TO
SATISFACTORY QUALITY,
PERFORMANCE, COMPATIBILITY,
ACCURACY AND EFFORT IS WITH YOU.
TO THE MAXIMUM EXTENT PERMITTED
BY APPLICABLE LAW, THE SOFTWARE
AND ANY THIRD PARTY SOFTWARE OR
THIRD-PARTY SERVICES ARE PROVIDED
"AS IS" AND “AS AVAILABLE”, WITH ALL
FAULTS AND WITHOUT WARRANTY OF
ANY KIND, AND FORD MOTOR COMPANY
HEREBY DISCLAIMS ALL WARRANTIES
AND CONDITIONS WITH RESPECT TO
THE SOFTWARE, THIRD PARTY
SOFTWARE, AND THIRD-PARTY
SERVICES, EITHER EXPRE SS, IMPLIED OR
STATUTORY, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES
AND/OR CONDITIONS OF
MERCHANTABILITY, OF SATISFACTORY
QUALITY, OF FITNESS FOR AN
ARTICULAR PURPOSE, OF ACCURACY,
OF QUIET ENJOYMENT, AND
NON-INFRINGEMENT OF THIRD-PARTY
RIGHTS. FORD MOTOR COMPANY DOES
NOT WARRANT (a) AGAINST
INTERFERENCE WITH YOUR ENJOYMENT
OF THE SOFTWARE, THIRD PARTY
SOFTWARE, OR THIRD-PARTY SERVICES,
(b) THAT THE SOFTWARE, THIRD PARTY
SOFTWARE, OR THIRD-PARTY SERVICES
WILL MEET YOUR REQUIREMENTS, (c)
THAT THE OPERATION OF THE
SOFTWARE, THIRD PARTY SOFTWARE,
OR THIRD-PARTY SERVICES WILL BE
UNINTERRUPTED OR ERROR-FREE, (d)
OR THAT DEFECTS IN THE SOFTWARE,
THIRD PARTY SOFTWARE, OR
THIRD-PARTY SERVICES WILL BE
CORRECTED. NO ORAL OR WRITTEN
INFORMATION OR ADVICE GIVEN BY
FORD MOTOR COMPANY OR ITS
AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY. SHOULD THE
SOFTWARE, THIRD PARTY SOFTWARE,
OR THIRD-PARTY SERVICES PROVE
DEFECTIVE, YOU ASSUME THE ENTIRE
COST OF ALL NECESSARY SERVICING,
REPAIR OR CORRECTION. SOME
JURISDICTIONS DO NOT ALLOW THE
DISCLAIMER OF IMPLIED WARRANTIES
OR LIMITATIONS ON APPLICABLE
STATUTORY RIGHTS OF A CONSUMER,
SO THE ABOVE DISCLAIMER MAY NOT
FULLY APPLY TO YOU. THE SOLE
WARRANTY PROVIDED BY FORD MOTOR
COMPANY SHALL BE FOUND IN THE
WARRANTY INFORMATION INCLUDING
WITH YOUR OWNER GUIDE. TO THE
EXTENT THAT THERE IS ANY CONFLICT
BETWEEN THE TERMS OF THIS SECTION
AND THE WARRANTY BOOKLET, THE
WARRANTY BOOKLET SHALL CONTROL.
Applicable Law, Venue, Jurisdiction
• The laws of the State of Michigan
govern this EULA and Your use of the
SOFTWARE. Your use of the
SOFTWARE may also be subject to
other local, state, national, or
international laws. Any litigation arising
out of or related to this EULA shall be
brought and maintained exclusively in
a court of the State of Michigan
located in Wayne County or in the
United States District Court for the
Eastern District of Michigan. You hereby
consent to submit to the personal
jurisdiction of a court in the State of
Michigan located in Wayne County and
the United States District Court for the
Eastern District of Michigan for any
dispute arising out of or relating to this
EULA.
537
Customer Information

SUNA TRAFFIC CHANNEL – TERMS
AND CONDITIONS
By activating, using and/or accessing the
SUNA Traffic Channel, SUNA Predictive or
other content or material provided by
Intelematics (together,SUNA Products
and/or Services), you must accept
certain terms and conditions. The following
is a brief summary of the terms and
conditions that apply to you. To view the
full terms and conditions relevant to your
use of the SUNA Products and/or Services,
please consult:
Website
www.sunatraffic.com.au/termsandcon- ditions/
1. Acceptance
By using SUNA Products and/or Services,
you will be deemed to have accepted and
agreed to be bound by the terms and
conditions fully detailed at:
Website
www.sunatraffic.com.au/termsandcon- ditions/
2. Intellectual Property
SUNA Products and/or Services are for
your personal use. You may not record, or
retransmit the content, nor use the content
in association with any other traffic
information or route guidance service or
device not approved by Intelematics. You
obtain no right of ownership in any
Intellectual Property Rights (including
copyright) in the data that is used to
provide SUNA Products and/or Services.
3. Appropriate Use SUNA Products and/or Services are
intended as an aid to personal motoring
and travel planning, and do not provide
comprehensive or accurate information on
all occasions. On occasions, you may
experience additional delay as a result of
using SUNA Products and/or Services. You
acknowledge that it is not intended, or
suitable, for use in applications where time
of arrival or driving directions may impact
the safety of the public or yourself.
4. Use of SUNA Products and Services
while driving
You, and other authorized drivers of the
vehicle in which SUNA Products and/or
Services are available or installed and
active, remain at all times responsible for
observing all relevant laws and codes of
safe driving. In particular, you agree to only
actively operate SUNA Products and/or
Services when the Vehicle is at a complete
stop and it is safe to do so.
5. Service Continuity and Reception of
the SUNA Traffic Channel
We will use reasonable endeavors to
provide the SUNA Traffic Channel 24 hours
a day, 365 days a year. The SUNA Traffic
Channel may occasionally be unavailable
for technical reasons or for planned
maintenance. We will try to perform
maintenance at times when congestion is
light. We reserve the right to withdraw
SUNA Products and/or Services at any
time.
Also, we cannot assure the uninterrupted
reception of the SUNA Traffic Channel
RDS-TMC signal at any particular location.
6. Limitation of Liability
Neither Intelematics (nor its suppliers or
the manufacturer of your device (the
“Suppliers”)) shall be liable to you or to
any third party for any damages either
direct, indirect, incidental, consequential
or otherwise arising out of the use of or
inability to use SUNA Products and/or
556
Customer Information

Services even if Intelematics or a Supplier
has been advised of the possibility of such
damages. You also acknowledge that the
neither Intelematics nor any Supplier
guarantees nor make any warranties that
relate to the availability, accuracy or
completeness of SUNA Products and/or
Services, and to the extent which it is
lawful to do so, both Intelematics and each
Supplier excludes any warranties which
might otherwise be implied by any State
or Federal legislation in relation to SUNA
Products and/or Services.
7. Please Note
Great care has been taken in preparing this
manual. Constant product development
may mean that some information is not
entirely up-to-date. The information in this
document is subject to change without
notice.
EMISSION LAW
WARNING: Do not remove or alter
the original equipment floor covering or
insulation between it and the metal floor
of the vehicle. The floor covering and
insulation protect occupants of the
vehicle from the engine and exhaust
system heat and noise. On vehicles with
no original equipment floor covering
insulation, do not carry passengers in a
manner that permits prolonged skin
contact with the metal floor. Failure to
follow these instructions may result in
fire or personal injury.
U.S. federal laws and certain state laws
prohibit removing or rendering inoperative
emission control system components.
Similar federal or provincial laws may
apply in Canada. We do not approve of any
vehicle modification without first
determining applicable laws.
Tampering with emissions
control systems including
related sensors or the Diesel
Exhaust Fluid system can result in reduced
engine power and the illumination of the
service engine soon light.
Tampering With a Noise Control
System
Federal laws prohibit the following acts:
• Removal or rendering inoperative by any person other than for purposes of
maintenance.
• Repair or replacement of any device or element of the design incorporated into
a new vehicle for the purpose of noise
control prior to its sale or delivery to
the ultimate purchaser or while it is in
use.
• The use of the vehicle after any person removes or renders inoperative any
device or element of the design.
The U.S. Environmental Protection Agency
may presume to constitute tampering as
follows:
• Removal of hood blanket, fender apron absorbers, fender apron barriers,
underbody noise shields or acoustically
absorptive material.
• Tampering or rendering inoperative the engine speed governor, to allow engine
speed to exceed manufacturer
specifications.
If the engine does not start, runs rough,
experiences a decrease in engine
performance, experiences excess fuel
consumption or produces excessive
exhaust smoke, check for the following:
• A plugged or disconnected air inlet system hose.
• A plugged engine air filter element.
• Water in the fuel filter and water separator.
557
Customer Information

• A clogged fuel filter.
• Contaminated fuel.
• Air in the fuel system, due to looseconnections.
• An open or pinched sensor hose.
• Incorrect engine oil level.
• Incorrect fuel for climatic conditions.
• Incorrect engine oil viscosity for climactic conditions.
Note: Some vehicles have a lifetime fuel
filter that is integrated with the fuel tank.
Regular maintenance or replacement is not
needed.
Note: If these checks do not help you
correct the concern, have your vehicle
checked as soon as possible.
Noise Emissions Warranty,
Prohibited Tampering Acts and
Maintenance
On January 1, 1978, Federal regulation
became effective governing the noise
emission on trucks over 10,000 lb
(4,536 kg) Gross Vehicle Weight Rating
(GVWR). The preceding statements
concerning prohibited tampering acts and
maintenance, and the noise warranty
found in the Warranty Guide, are
applicable to complete chassis cabs over
10,000 lb (4,536 kg) GVWR.
558
Customer Information

Folding the Exterior Mirrors......................108
Ford Protect..................................................480
Front Parking Aid...........................................231
Front Parking Aid Audible Warnings...........232
Front Parking Aid Limitations.........................231
Locating the Front Parking AidSensors.............................................................232
What is the Front Parking Aid.........................231
Front Passenger Sensing System.............51Front Passenger Sensing System Indicator s............................................................53
Front Passenger Sensing System Precautions........................................................53
How Does the Front Passenger Sensing System Work......................................................51
What Is the Front Passenger Sensing System..................................................................51
Front Seat Precautions..............................148
Front Seats.....................................................148
Heated Seats........................................................154
Manual Seats.......................................................149
Power Seats...........................................................151
Fuel and Refueling.......................................187Fuel and Refueling –Troubleshooting.............................................196
Fuel Quality..........................................................188
Refueling.................................................................191
Running Out of Fuel..........................................189
Fuel and Refueling Precautions..............187
Fuel and Refueling – Troubleshooting........................................196
Fuel and Refueling – Information
Messages..........................................................196
Fuel and Refueling – Warning Lamps........196
Fuel Economy Display................................126
Fuel Economy Display - Gasoline...........127
Fuel Economy Display - Plug-In Hybrid Electric Vehicle (PHEV)...........................127
Fuel Gauge.......................................................118
Fuel Gauge Limitations.....................................118
Locating the Fuel Filler Door...........................118
What Is Distance to Empty..............................118
What Is the Fuel Gauge.....................................118
What Is the Low Fuel Reminder.....................118
Fuel Quality....................................................188Selecting the Correct Fuel..............................188
Fuel Tank Capacity - Excluding: Hybrid Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV).........................398
Fuel Tank Capacity......................................195
Fuel Tank Capacity - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV).........................................399
Fuse Precautions..........................................319
Fuses.................................................................319
Body Control Module Fuse Box....................325
Fuses – Troubleshooting.................................327
Under Hood Fuse Box.......................................319
Fuses – Troubleshooting...........................327Fuses – Frequently Asked Questions.........327
G
Garage Door Opener...................................162
Garage Door Opener Limitations...........162
Garage Door Opener Precautions..........162
Garage Door Opener Radio Frequencies.................................................165
General Maintenance Information.......482
Glasses Holder...............................................170
Locating the Glasses Holder...........................170Glossary of Tire Terminology..................363
Grade Assist - Hybrid Electric Vehicle (HEV)..............................................................212\
Grade Assist Indicators.....................................212
Switching Grade Assist On and Off.............212
What Is Grade Assist.........................................212
H
Headlamp AdjustingSee: Adjusting the Headlamps.....................344Headlamps.......................................................97Headlamp Indicators..........................................97
Switching Headlamp Exit Delay On and
Off........................................................................\
.97
Using the High Beam Headlamps..................97
Headlamps – Troubleshooting................98Headlamps – Frequently Asked Questions...........................................................98
Head Up Display.............................................131Head Up Display – Troubleshooting............133Head Up Display Indicators.......................132
Head Up Display Settings...........................131
570
Index

Locating the USB Ports.............................166
Locating the Wireless AccessoryCharger..........................................................169
Locating Your Vehicle...................................59
Locking and Unlocking the Doors Using Keyless Entry.................................................75
Locking the Doors.................................................75
Unlocking the Doors............................................75
Locking the Rear WindowControls........................................................106
Luggage Compartment............................294
M
Maintenance.................................................32812V Battery............................................................341
Engine Oil..............................................................\
333
Exterior Bulbs......................................................345
Interior Bulbs.......................................................348
Maintenance Precautions........................328
Manual Climate Control.............................137
Manually Dimming the Interior Mirror..............................................................107
Manually Releasing the Electric Parking Brake.............................................................220
Manual Park Release - Gasoline.............212
Manual Park Release Precautions................212
Using Manual Park Release............................213
What Is Manual Park Release.........................212
Manual Seats.................................................149Adjusting the Head Restraint.........................149
Adjusting the Seat Backrest...........................150
Adjusting the Seat Height................................151
Folding the Seat Backrest...............................156
Head Restraint Components.........................149
Installing the Head Restraint.........................150
Moving the Seat Backward and
Forward............................................................. 150
Removing the Head Restraint.......................150
Unfolding the Seat Backrest...........................157
Master Access Code......................................73Displaying the Master Access Code..............73
What Is the Master Access Code....................73
Memory Function.........................................160
Memory Function Precautions................160
Mislock...............................................................70
Mislock Limitations...............................................71
Switching Mislock On and Off..........................71 What Is Mislock.....................................................70
Mobile Communications
Equipment....................................................531
Mobile Device Data........................................25
Moonroof Bounce-Back.............................110
Overriding Moonroof Bounce-Back.............110
What Is Moonroof Bounce-Back...................110
Moonroof.........................................................109Moonroof Bounce-Back...................................110Motorcraft Parts - 1.5L EcoBoost™................................................390
Motorcraft Parts - 2.0L EcoBoost™................................................390
Motorcraft Parts - 2.5L, Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV)..........................................391
Muting the Audio...........................................411
MyKey Settings...............................................64
Configurable MyKey Settings..........................64
Non-Configurable MyKey Settings................64
MyKey – Troubleshooting...........................66MyKey – Frequently Asked Questions.........68
MyKey – Information Messages.....................66
MyKey™.............................................................64MyKey Settings.....................................................64
MyKey – Troubleshooting.................................66
N
Navigation......................................................452
Normal Scheduled Maintenance..........485
O
Opening and Closing the Flip Key............58
Opening and Closing the Hood..............328
Opening and Closing the Moonroof......................................................109
Opening and Closing the Sun Shade............................................................109
Opening and Closing the Windows.......105
Opening the Liftgate.....................................78
Opening the Hands-Free Liftgate...................81
Opening the Liftgate From Inside Your
Vehicle................................................................80
Opening the Liftgate From Outside Your Vehicle.................................................................78
574
Index

Recreationally Towing Your Vehicle -Gasoline, AWD............................................316
Recreationally Towing Your Vehicle - Gasoline, FWD............................................316
Recreationally Towing Your Vehicle - Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV)............316
Refueling ...........................................................191
Manually Opening the Fuel Filler
Door....................................................................194
Refueling System Overview............................191
Refueling Your Vehicle.......................................191
Releasing the Electric Parking Brake if the Vehicle Battery Has Run Out of
Charge............................................................221
Remote Control Limitations......................58
Remotely Starting and Stopping the Vehicle...........................................................134
Remote Start Limitations..........................134
Remote Start Precautions........................134
Remote Start Remote Control Indicators......................................................135
Remote Start..................................................134
Remote Start Settings......................................135Remote Start Settings................................135Setting the Remote Start Duration..............136
Switching Climate Control Auto Mode On
and Off...............................................................13\
5
Switching Climate Control Last Settings On and Off........................................................135
Switching the Heated Seat Settings On and Off........................................................................\
135
Switching the Heated Steering Wheel Settings On and Off......................................135
Removing the Key Blade.............................59
Removing Your Vehicle FromStorage.........................................................356
Repairing Minor Paint Damage...............353
Replacement Parts Recommendation....................................530
Replacing a Lost Key or Remote Control.............................................................62
Replacing the Cabin Air Filter...................147
Replacing the Front Wiper Blades..........94
Replacing the Rear Wiper Blades............94
Reporting Safety Defects in Canada.........................................................492 Reporting Safety Defects in the United
States............................................................492
Reprogramming the Garage Door Opener...........................................................165
Resetting the Individual Trip Values - Vehicles With: 4.2 Inch Instrument
Cluster Display Screen.............................129
Resetting the Trip Computer....................129
Restarting the Engine.................................184
Resuming the Set Speed..........................243
Reverse Wipe...................................................93
Reverse Wipe Settings.......................................93
What Is Reverse Wipe........................................93
Roadside Assistance.................................308
Rollover Warning.........................................490
Roof Rack.......................................................292
Adjusting a Roof Rack Crossbar...................292
Removing and Installing Roof Rack
Crossbars.........................................................292
Roof Rack Load Capacities............................292
Roof Rack Precautions....................................292
Running-InSee: Breaking-In................................................304Running Out of Fuel....................................189Adding Fuel From a Portable Fuel Cont ainer..........................................................190
Filling a Portable Fuel Container..................189
S
Satellite Radio...............................................414Locating the Satellite Radio Identification Number.............................................................414
Satellite Radio Limitations.............................414
What Is Satellite Radio.....................................414
Saving a Preset Position............................160
Scheduled Maintenance..........................482
Seatbelt Extensions......................................45
Seatbelt Precautions....................................39
Seatbelt Reminder.........................................42
How Does the Seatbelt Reminder Work.....................................................................42
Seatbelt Reminder Audible Warnings..........43
Seatbelt Reminder Indicators..........................43
Switching the Seatbelt Reminder On and Off........................................................................\
.44
Seatbel ts...........................................................39Automatic Locking Mode...................................41
577
Index

Seatbelt Reminder...............................................42
Sensitive Locking Mode....................................40
Security..............................................................87Anti-Theft Alarm System..................................87
Anti-Theft Alarm System Settings...............88
Passive Anti-Theft System...............................87
Security – Troubleshooting..............................89
Security – Troubleshooting........................89Security – Frequently AskedQuestions ..........................................................90
Security – Information Messages..................89
Selecting a Drive Mode - Excluding: Plug-In Hybrid Electric Vehicle
(PHEV)..........................................................257
Selecting a Drive Mode..............................257
Selecting the Audio Source......................410
Sensitive Locking Mode..............................40
How Does Sensitive Locking Mode
Work......................................................................41
What is Sensitive Locking Mode....................40
Service Data.....................................................23
Setting a Memory Preset..........................410
Settings Data...................................................24
Settings...........................................................464
Setting the Adaptive Cruise Control Gap................................................................248
Setting the Adaptive Cruise Control Speed.............................................................247
Setting the Charging Schedule and Preferences................................................206
Setting the Clock and Date........................411
Setting the Cruise Control Speed..........242
Setting the Liftgate Opening Height.......82
Setting the Speed Sign Recognition Speed Tolerance.......................................285
Setting the Speed Sign Recognition Speed Warning..........................................285
Shifting Your Vehicle Into Gear...............210
Side Parking Aid - Vehicles With: Active Park Assist...................................................232
Locating the Side Parking Aid
Sensors.............................................................233
Side Parking Aid Audible Warnings.............233
Side Parking Aid Limitations..........................232
What is the Side Parking Aid.........................232
Sitting in the Correct Position..................148
Sounding the Panic Alarm..........................59 Special Operating Conditions Scheduled
Maintenance...............................................487
Speed Control
See: Cruise Control............................................242Speedomet er.................................................. 118
Speed Sign Recognition Indicator s.....................................................284
Speed Sign Recognition Limitations..................................................284
Speed Sign Recognition Precautions.................................................284
Speed Sign Recognition...........................284
Speed Sign Recognition –
Troubleshooting............................................285
Speed Sign Recognition –Troubleshooting........................................285
Speed Sign Recognition – Frequently Asked
Questions........................................................286
Speed Sign Recognition – Information Messages.........................................................285
Stability Control Indicator........................228
Stability Control............................................227
Stability Control – Troubleshooting...........228Stability Control –Troubleshooting........................................228
Stability Control – Warning Lamps............228Starter SwitchSee: Ignition Switch.............................................171Starting and Stopping the Engine –Precautions...................................................171
Starting and Stopping the Engine...........171
Automatic Engine Stop....................................176
Engine Block Heater...........................................174
Starting and Stopping the Engine –
Troubleshooting.............................................176
Starting the Engine.............................................172
Stopping the Engine...........................................175
Starting and Stopping the Engine – Troubleshooting .........................................176
Starting and Stopping the Engine –
Frequently Asked Questions......................178
Starting and Stopping the Engine – Information Messages..................................177
Starting and Stopping the Engine – Warning Lamps...............................................176
Starting the Engine.......................................172Restarting the Engine After Stoppingit........................................................................\
....173
578
Index