
SAFETY MAINTENANCE
INFORMATION
Read the Tire Safety Information section
in this guide, the information on the
sidewall of your tires, your vehicle
owner’s manual and vehicle tire
information placard for essential safety
and maintenance information.
When service is required:1. Contact a participating BFGoodrich tire retailer.
2. If additional assistance is needed in locating a BFGoodrich retailer,
please call or write to Consumer
Care as listed below. You should have complete confidence in
your new BFGoodrich tires. Still it’s
important to register your tires in the
event that we need to contact you.
For online tire registration, visit
www.bfgoodrichtires.com/register.
CONTACT INFORMATION
You should have complete confidence in
your new BFGoodrich tires. Still it’s
important to register your tires in the
event that we need to contact you.
For online tire registration, visit
www.bfgoodrichtires.com/register.
Any time you see damage to your tires or
wheels, immediately contact your local
participating BFGoodrich tire retailer listed
in the yellow pages. If further assistance is
required, contact:
Unites States:
1-877-788-8899
Or Write: Consumer Care Department
P.O. Box 19026
Greenville, SC 29602-9026
Or Email: www.bfgoodrichtires.com
BFGoodrich
11

The replacement tire price will be
determined by multiplying the
percentage of the useable tread worn by
the Dealers Selling Price (excluding all
applicable taxes) at the time of the
adjustment. The useable tread is the
original tread down to the tread wear
indicators (2/32nd of an inch or 1.6 mm
of tread remaining.)
**A “comparable” new Continental brand
tire may be of either the same tire line or
the same basic construction but with a
different sidewall or tread configuration.
If a higher priced tire is selected, the
consumer will pay the difference in price.
WHAT IS NOT COVERED BY
THIS WARRANTY
The Following Are Not
Covered
Road Hazard:Any tire with road hazard
damage, which includes, but is not
limited to: cuts, snags, punctures, bruises,
and impact breaks.
Ride/Vibration: Any ride/vibration
complaint after the first 2/32” (1.6 mm)
of treadwear or 12 months of service,
whichever comes first.
Repairs: If a tire is returned under
complaint and the reason for the tire’s
disablement is in any way associated
with a repair, or with the situation that
led to the repair, the manufacturer’s
warranty is invalidated.
Mileage: Mileage is not covered under
this policy. Improper operation or maintenance:
This includes, but is not limited to, effects
caused by:
1. Improper tire inflation and/or
improper load/speed practices:
These practices can cause excessive
operational temperatures and stresses
that exceed the tire’s capabilities.
2. Improper or insufficient tire
rotation.
3. Improper vehicle alignment.
4. Damage due to:
– Rim irregularities or rim damage.
– Snow chains.
– Vehicle mechanical problems,
including brake problems, and
vehicle wheel alignment.
– Extreme temperature exposure.
– Negligent and abusive driving such as tire spinning, or racing
– Improper tire storage.
– Automotive accident.
– Chemical corrosion or fire.
– Use contrary to the vehicles manufacturer’s tire
recommendations.
– Misuse or misapplication.
Improper Mounting or Demounting
Alteration: such as, but not limited to,
adding a white inlay on blackwall, tread
regrooving, tire truing or siping, or adding
sealant materials to the tire.
Weather checking/cracking: Not
covered after 48 months from the date of
purchase.
Failure to observe safety and
maintenance precautions set forth in
“Safety W arning.”
Continental
13

Owner is responsible for paying all
applicable taxes charged by the servicing
dealer and is also responsible for paying
shipping, local tire-disposal fees and
parts or service regardless of mileage or
months of service. This includes payment
for tire rotation, alignment, towing, road
service, valve stems and tire repairs.
Owner is responsible for maintaining
proper tire air pressure and for proper
maintenance of the tire.
SAFETY WARNING
Ignoring any of the safety and
information contained in this Warranty
may result in tire failure , causing serious
injury or death.
•Tire failure due to under inflation
/overloading. Follow vehicle owner’s
manual or tire placard in vehicle for
proper inflation and loading
• Explosion of tire/rim assembly due
to improper tire mounting. Tire
mounting/ demounting can be
dangerous. It should be performed
only by a trained tire specialist using
proper tools and procedures. Prior to
tire mounting/demounting, the
Rubber Manufacturers Association
(RMA) wall charts and manuals
should be read to obtain the proper
procedures. The failure to follow
these procedures may result in faulty
positioning of the tire and/or rim, that
may cause the assembly to burst with
force sufficient to cause injury or
death •
Tire failure due to damage. Inspect
your tires frequently for scrapes,
bulges, separations, cuts, snags and
other damage from road hazards.
Damage from impact can occur to the
inner portions of your tire without
being visible to the outside. If you
suspect a tire has been damaged from
striking anything unusual in the road,
you must have the tire removed from
the rim and inspected both inside and
out by a trained tire specialist. Air loss
or unusual tire wear can also be
warning signs that a tire may have
internal damage. If you notice these
conditions, have your tire inspected by
a trained individual.
• Tire failure due to excessive tire
spinning. Avoid tire spinning. The
centrifugal force generated by a
free-spinning tire/rim assembly may
cause a sudden tire explosion resulting
in vehicle damage and/or serious injury
or death. Never exceed 35 mph
(55 km/h) as indicated on your
speedometer when your vehicle is
stuck in snow, mud, or sand and your
tire(s) is/are spinning. Use a gentle
backward and forward rocking motion
to free your vehicle for continued
driving. Never stand or permit anyone
else to stand near or behind a tire
spinning while attempting to push a
vehicle that is stuck.
Continental
15

After The Free Replacement
Period
The tire (except temporary spare tire)
may still be eligible for a pro rata
replacement for 72 months from date of
original purchase until the tread is worn
down to the tread wear indicators
(2/32nds of an inch or 1.6 mm of tread
remaining.) If an eligible tire becomes
unserviceable under the stipulations of
this Limited Warranty and Adjustment
policy it will be replaced charging the
owner a pro-rated amount. Owner pays
all applicable taxes (including F.E.T.),
mounting and balancing charges.
The replacement tire price will be
determined by multiplying the
percentage of the useable tread worn by
the Dealers Selling Price (excluding all
applicable taxes) at the time of the
adjustment. The useable tread is the
original tread down to the tread wear
indicators (2/32nds of an inch or 1.6 mm
of tread remaining.)
WHAT IS NOT COVERED BY
THIS LIMITED WARRANTY
The Following Are Not
Covered
Road Hazard:Any tire with road hazard
damage, which includes, but is not
limited to: cuts, snags, punctures, bruises,
and impact breaks.
Ride/Vibration: Any ride/vibration
complaint after the first 2/32” (1.6 mm)
of treadwear or 12 months of service,
whichever comes first. Repairs:
If a tire is returned under
complaint and the reason for the tire’s
disablement is in any way associated with
a repair, or with the situation that led to
the repair, the manufacturer’s warranty is
invalidated.
Mileage: Tread wearout up to a
predetermined mileage is not covered
under this policy.
Improper operation or maintenance:
This includes, but is not limited to, effects
caused by:
1. Improper tire inflation and/or
improper load/speed practices:
These practices can cause excessive
operational temperatures and
stresses that exceed the tire’s
capabilities.
2. Improper or insufficient tire
rotation.
3. Improper vehicle alignment.
4. Damage due to:
– Rim irregularities or rim damage.
– Snow chains.
– Vehicle mechanical problems,
including brake problems, and
vehicle wheel alignment.
– Extreme temperature exposure.
– Negligent and abusive driving such as tire spinning, or racing
– Improper tire storage.
– Automotive accident.
– Chemical corrosion or fire.
– Use contrary to the vehicles manufacturer’s tire
recommendations.
– Misuse or misapplication.
General
19

Improper Mounting or Demounting
Alteration:such as, but not limited to,
adding a white inlay on blackwall, tread
regrooving, tire truing or siping, or adding
sealant materials to the tire.
Weather checking/cracking: Not
covered after 48 months from the date
of purchase.
Failure to observe safety and
maintenance precautions set forth in
“Safety W arning.”
ATTENTION AUTHORIZED
DEALERS
CTNA RESERVES THE RIGHT TO THE
FINAL INSPECTION DECISION FOR
ALL RETURNED TIRES ON
CONDITIONS UNDER “WHAT IS NOT
COVERED BY THIS LIMITED
WARRANTY.”
THIS LIMITED WARRANTY AND
POLICY IS MADE IN LIEU OF ALL
OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING, BUT NOT
LIMITED TO, WARRANTIES OF
MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. CTNA
EXPRESSLY DISCLAIMS ALL
IMPLIED WARRANTIES, INCLUDING,
BUT NOT LIMITED TO, WARRANTIES
OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE.
SOME U.S. STATES AND/OR
CANADIAN PROVINCES DO NOT
PERMIT SUCH A LIMITATION; FOR
THOSE U.S. STATES AND/OR
CANADIAN PROVINCES, ANY
IMPLIED WARRANTIES, INCLUDING,
BUT NOT LIMITED TO, ANY
WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED TO THE
DURATION OF THIS WRITTEN
LIMITED WARRANTY. SOME U.S. STATES AND/OR CANADIAN
PROVINCES DO NOT ALLOW
LIMITATIONS ON THE DURATION OF
AN IMPLIED WARRANTY, SO THE
ABOVE MAY NOT APPLY TO YOU.
TO THE EXTENT PERMITTED BY LAW,
CTNA DISCLAIMS LlABILITY FOR ALL
CONSEQUENTIAL AND INCIDENTAL
DAMAGES. THE REMEDIES SET
FORTH IN THIS LIMITED WARRANTY
ARE THE SOLE AND EXCLUSIVE
REMEDIES FOR BREACH OF
WARRANTY. SOME U.S. STATES
AND/OR CANADIAN PROVINCES DO
NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION OR EXCLUSION
MAY NOT APPLY TO YOU. THIS
WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER RIGHTS WHICH VARY
FROM U.S. STATE TO STATE AND/OR
CANADIAN PROVINCE TO PROVINCE.
THIS IS THE ONLY EXPRESS
WARRANTY MADE BY CTNA. NO
CTNA EMPLOYEE, RETAILER, OR
DEALER HAS THE AUTHORITY TO
MAKE ANY WARRANTY,
REPRESENTATION, PROMISE OR
AGREEMENT ON BEHALF OF CTNA
EXCEPT AS EXPRESSLY WRITTEN IN
THIS LIMITED WARRANTY AND
ADJUSTMENT POLICY.
IN OBSERVANCE OF U.S. FEDERAL
LAW, THIS LIMITED WARRANTY AND
ADJUSTMENT POLICY HAS BEEN
DESIGNATED A “LIMITED
WARRANTY”. CTNA DOES NOT
INTEND TO REPRESENT THROUGH
THIS LIMITED WARRANTY AND
ADJUSTMENT POLICY THAT TIRE
FAILURES CAN OR CANNOT HAPPEN.
General
20

CTNA’S OBLIGATIONS
Contact the vehicle dealer from where
you purchased the vehicle. Your tires may
be covered under the vehicle
manufacturer’s limited warranty. If not,
this CTNA Policy applies and
replacement of Eligible Tires can be
made by any vehicle dealer authorized to
handle General brand tire adjustments or
a General brand authorized dealer
(“Authorized Dealer”). CTNA will replace
the tire pursuant to the terms of this
Limited Warranty and Adjustment Policy.
Tires that are replaced under an
adjustment basis under this Limited
Warranty and Adjustment Policy become
the property of CTNA.
OWNER’S OBLIGATIONS
To make an eligible claim under this
Limited Warranty and Adjustment Policy,
the owner must present a claim with the
tire to an Authorized Dealer. For the
nearest Authorized Dealer, consult the
Yellow Pages, the General brand internet
address, or the 800 telephone numbers
shown on the back of this Limited
Warranty and Adjustment Policy. Owner
must present new vehicle registration
form or new vehicle sales invoice
indicating the date of purchase. Owner
will be required to sign the CTNA Limited
Warranty Claim Form or dealer
replacement sales receipt.
Owner is responsible for paying all
applicable taxes set forth under this
Limited Warranty and Adjustment Policy.
Owner is also responsible for paying local
tire-disposal fees and any parts or
service regardless of mileage or months
of service. This includes payment for tire
rotation, alignment, towing, road service,
valve stems and tire repairs.Owner is responsible for maintaining
proper tire air pressure and for proper
maintenance of the tire.
SAFETY WARNING
Ignoring any of the safety and information
contained in this limited warranty and
Adjustment Policy may result in tire
failure, causing serious injury or death.
•
Tire failure due to under inflation/
overloading. Follow vehicle owner’s
manual or tire placard in vehicle for
proper inflation and loading
• Explosion of tire/rim assembly due
to improper tire mounting. Tire
mounting/ demounting can be
dangerous. It should be performed
only by a trained tire specialist using
proper tools and procedures. Prior to
tire mounting/demounting, the Rubber
Manufacturers Association (RMA) wall
charts and manuals should be read to
obtain the proper procedures. The
failure to follow these procedures may
result in faulty positioning of the tire
and/or rim, that may cause the
assembly to burst with force sufficient
to cause injury or death
• Tire failure due to damage. Inspect
your tires frequently for scrapes,
bulges, separations, cuts, snags and
other damage from road hazards.
Damage from impact can occur to the
inner portions of your tire without
being visible to the outside. If you
suspect a tire has been damaged from
striking anything unusual in the road,
you must have the tire removed from
the rim and inspected both inside and
out by a trained tire specialist. Air loss
or unusual tire wear can also be
warning signs that a tire may have
internal damage. If you notice these
conditions, have your tire inspected by
a trained individual.
General
21

LIMITATION OF DAMAGES: IN NO EVENT
AND UNDER NO CIRCUMSTANCE SHALL
GOODYEAR BE LIABLE TO THE BUYER
FOR ANY INDIRECT, SPECIAL,
INCIDENTAL, CONSEQUENTIAL, LOST
PROFIT, LOSS OF BUSINESS, LOSS OF
GOODWILL OR REPUTATION, PUNITIVE
OR OTHER DAMAGE, COST (INCLUDING
FOR REPLACEMENT TRANSPORTATION),
EXPENSE OR LOSS OF ANY KIND. SOME
STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION OR EXCLUSION MAY
NOT APPLY TO YOU.
This warranty gives you specific legal
rights and you may also have other rights
that vary from state to state or province
to province.
HOW DO YOU OBTAIN AN
ADJUSTMENT?
A. You must present the tire to beadjusted to an authorized
Goodyear or Dunlop service facility.
Tires replaced on an adjustment
basis become the property of The
Goodyear Tire & Rubber Company,
Goodyear Dunlop Tires North
America, Ltd. or Goodyear Canada
Inc.
B. You must pay for taxes and any additional services you order at the
time of adjustment plus any
additional service that may be
unique to your application, e.g., Tire
Pressure-Monitoring System. C. You must submit your claim on an
approved claim form supplied by an
authorized Goodyear or Dunlop
service facility. The form must be
filled out completely and signed,
where you, the owner, or your
authorized agent presented the tire
for adjustment.
You must go to an authorized Goodyear or
Dunlop outlet for replacement tires and
all warranty service.
SAFETY WARNINGS
Property damage, serious injury or death
may result from:
•TIRE FAILURE DUE TO
UNDERINFLATION/
OVERLOADING/
MISAPPLICATION. Follow the
vehicle owner’s manual or tire placard
in vehicle.
• TIRE FAILURE DUE TO IMPACT
DAMAGE/IMPROPER
MAINTENANCE. Tires should be
inspected regularly by a qualified
technician for signs of damage, such
as punctures or impacts.
• TIRE FAILURE DUE TO IMPROPER
REPAIRS. See U.S. Tire Manufacturers
Association (USTMA) established
repair procedures at www.ustires.org
and/or go to www.goodyear.com for
information on proper repair
procedures.
• EXPLOSION OF TIRE/RIM
ASSEMBLY DUE TO IMPROPER
MOUNTING. Only specially trained
persons should mount tires.
• FAILURE TO MOUNT RADIAL TIRES
ON APPROVED RIMS.
Goodyear & Dunlop
26

Tire Pressure Monitoring
System Alert
Refer to your vehicle Owner’s Manual for
more information on what to do if the tire
pressure warning system activates.
WARNING!
If the tire pressure-monitoring
system signals an alert, follow
these safety precautions to prevent
a loss of vehicle control that could
result in serious personal injury or
death:
• Slow your speed. Do not exceed50 mph (80 km/h).
• Avoid hard cornering, hard braking and severe handling
maneuvers.
• Avoid potholes and other road hazards.
Remember that when your tires
have lost air pressure, your
vehicle’s handling capability is
reduced, particularly during severe
maneuvers.
To Prolong Tire Life During A
System Alert
The Goodyear or Dunlop Run-Flat tire
can be driven at low or zero air pressure
(refer to your vehicle Owner’s Manual for
these limitations). To help prolong the
life of a tire operating under low-inflation
conditions, drive at a speed as far below
50 mph (80 km/h) as possible. Also,
drive the shortest distance possible
before obtaining tire service. Taking these
precautions will increase the chance that
your tire will be repairable.
Service After A System Alert
To obtain service after operating under
low-inflation conditions, contact your
Goodyear or Dunlop Run-Flat service
facility. Trained service personnel will
inspect your tires to determine if they are
in need of repair or replacement. To locate
the nearest authorized Goodyear or
Dunlop Run-Flat service facility, call
1-800-GOODYEAR (1-800-466- 3932).
WARNING!
Because of the unique
characteristics of Run-Flat tires, the
wheels on which they are mounted
and your vehicle’s tire pressure
monitoring system, all tire service
work other than routine inflation
maintenance and external
inspections must be performed by
service personnel at a Goodyear or
Dunlop Run-Flat service facility.
WARNING!
Do not attempt to mount or
demount Run-Flat tires yourself;
serious injury or death could result.
Only specially trained persons
should mount, demount and repair
Run-Flat tires, and more than 40 psi
(270 kPa) may be required to seat
beads. A safety cage and clip-on
extension air hose must be used if
more than 40 psi (270 kPa) is need
to seat beads.
Goodyear & Dunlop
28