Ford And Lincoln New Vehicle
Limited Warranty
............ 4FORD AND LINCOLN NEW VEHICLE LIMITED
WARRANTY..................... 4
Bridgestone/Firestone...... 5ORIGINAL EQUIPMENT PASSENGER AND
LIGHT TRUCK TIRES . .............. 5
ELIGIBILITY . ..................... 5
WHAT IS WARRANTED AND FOR HOW
LONG .......................... 5
WHAT THIS LIMITED WARRANTY DOES NOT
COVER ......................... 5
REPLACEMENT PRICE . ............. 6
REPLACEMENT WARRANTY . . . ....... 6
WHERE TO GO ................... 6
CONSUMER RIGHTS . . . . ........... 6
CONDITIONS AND EXCLUSIONS ....... 6
OWNER’S OBLIGATIONS ............. 7
ARBITRATION .................... 7
TIRE MAINTENANCE AND SAFETY
INFORMATION ................... 8
CONTACTUS .................... 8
BFGoodrich.................. 9ABOUT THIS WARRANTY . . . ......... 9
WHAT IS COVERED AND FOR HOW LONG . . 9
WHAT IS NOT COVERED............. 9
HOW REPLACEMENT CHARGES ARE
CALCULATED .................... 9
WHAT YOU MUST DO WHEN MAKING A
CLAIM . . . ...................... 10
CONDITIONS AND EXCLUSIONS ....... 10
CONSUMER RIGHTS . . . ............ 10
SAFETY MAINTENANCE INFORMATION .... 11
CONTACT INFORMATION . . . . . ....... 11
Continental................. 12ELIGIBILITY..................... 12
WHAT IS THE ADJUSTMENT POLICY AND
HOW LONG IS IT APPLICABLE? ........ 12
BASICCOVERAGE ................. 12
WHAT IS NOT COVERED BY THIS
WARRANTY ..................... 13 ATTENTION AUTHORIZED DEALERS . . . . . 14
CTA’S OBLIGATIONS
................ 14
OWNER’S OBLIGATIONS ............. 14
SAFETY WARNING . . . .............. 15
SELF SUPPORTING RUNFLAT (SSR)
TIRE OWNERS .................... 16
TEMPORARY SPARE TIRE OWNERS . . . . . 16
CONTISEAL
™ TIRE OWNERS ....... 16
CONTISILENT™ TIRE OWNERS...... 16
FOR SERVICE ASSISTANCE OR
INFORMATION.................... 17
General...................... 18ELIGIBILITY...................... 18
WHAT IS THE ADJUSTMENT POLICY AND
HOW LONG IS IT APPLICABLE? . . . . . . . . 18
BASICCOVERAGE ................. 18
WHAT IS NOT COVERED BY THIS LIMITED
WARRANTY . . . .................. 19
ATTENTION AUTHORIZED DEALERS . . . . 20
CTNA’S OBLIGATIONS .............. 21
OWNER’S OBLIGATIONS . ............ 21
SAFETY WARNING ................. 21
TEMPORARY SPARE TIRE OWNERS . . . . . 22
FOR SERVICE ASSISTANCE OR
INFORMATION ................... 22
Goodyear & Dunlop.......... 23HIGHWAY AUTO, LIGHT TRUCK AND
SPECIAL TRAILER TIRE WARRANTY AND
ADJUSTMENT POLICY (EXCLUDES
GOODYEAR® UNISTEEL® RADIAL LIGHT
TRUCK TIRES) . . ................. 23
WHO IS ELIGIBLE? ................. 23
WHAT IS COVERED AND FOR HOW
LONG? ......................... 23
FREE TIRE REPLACEMENT ........... 23
ALL OTHER HIGHWAY AUTO OR
LIGHT TRUCK TIRES ............... 23
TEMPORARY SPARE TIRES ........... 23
PRORATED ADJUSTMENT ............ 24
HOW WILL PRORATED CHARGES BE
CALCULATED? ................... 24
WHAT IS A COMPARABLE TIRE? ....... 24
Table of Contents
1
Toyo/Nitto.................. 47WHAT IS COVERED AND FOR HOW
LONG? ........................ 47
ELIGIBLE TIRES.................. 47
WHAT IS NOT COVERED? . .......... 47
WHAT TOYO/NITTO TIRES WILL DO . . . . 48
HOW TO MAKE A CLAIM ............ 49
YOUR LEGAL RIGHTS . . ............ 49
LIMITATIONS AND EXCLUSIONS ...... 50
TIRE SAFETY AND MAINTENANCE
INFORMATION .................. 50
CONTACT INFORMATION ........... 50
Linglong.................... 51GENERAL LIMITED WARRANTY TERMS . . 51
WHAT IS WARRANTED AND FOR HOW
LONG ......................... 51
WHAT IS NOT COVERED............ 51
OWNERS OBLIGATIONS ............ 52
ARBITRATION CLAUSE . ............ 53
DISCLAIMER . . .................. 54
Falken...................... 55FALKEN LIMITED WARRANTY ........ 55
WHAT IS COVERED AND FOR HOW
LONG ......................... 55
WHAT IS NOT COVERED BY THE
WARRANTY .................... 55
OWNER’S OBLIGATIONS . . . ......... 56
LEGAL RIGHTS . . ................ 56
CONTACT INFORMATION ........... 57
SafetyInformation......... 58DRIVING ON ANY TIRE THAT DOES NOT HAVE
THE CORRECT INFLATION PRESSURE IS
DANGEROUS . . . ................ 58
CHECK THE COLD INFLATION PRESSURES
IN ALL YOUR TIRES, INCLUDING THE SPARE,
AT LEAST ONCE EACH MONTH . . ..... 58
TIRE SPINNING .................. 59 HIGH SPEED DRIVING CAN BE
DANGEROUS
.................... 59
SPEED RATINGS . ................. 59
INSPECT YOUR TIRES, DO NOT DRIVE ON
A DAMAGED TIRE OR WHEEL ......... 61
HAZARDS ....................... 61
INSPECTION ..................... 61
TIRE TREADWEAR INDICATORS “WEAR
BARS” ......................... 62
DO NOT OVERLOAD: DRIVING ON ANY
OVERLOADED TIRE IS DANGEROUS . . . . . 62
TRAILER TOWING ................. 62
WHEEL ALIGNMENT AND BALANCING ARE
IMPORTANT FOR SAFETY AND MAXIMUM
MILEAGE FROM YOUR TIRES. ......... 62
CHECK HOW YOUR TIRES ARE WEARING
AT LEAST ONCE EACH MONTH ........ 62
TIRE MIXING ..................... 63
TIRE ROTATION .................. 63
CUSTOMIZATION OF TIRES, WHEELS, OR
SUSPENSION ON SUVS AND LIGHT
TRUCKS ....................... 63
TIRE ALTERATIONS . . .............. 64
REPAIRS - WHEREVER POSSIBLE,
SEE YOUR TIRE RETAILER AT ONCE . . . . . 64
STORAGE ...................... 64
FOLLOW THESE MOUNTING
RECOMMENDATIONS .............. 65
TEMPORARY SPARE TIRES ........... 65
REMEMBER... TO AVOID DAMAGE TO YOUR
TIRES AND POSSIBLE ACCIDENT: . . . . . . 65
FAILURE TO OBSERVE ANY OF THE
RECOMMENDED PRECAUTIONS CONTAINED
IN THIS OWNER’S MANUAL CAN LEAD TO
ERRATIC VEHICLE BEHAVIOR AND/OR TIRE
DAMAGE, POSSIBLY RESULTING IN AN
ACCIDENT. ...................... 66
Index........................ 67
Table of Contents
3
ORIGINAL EQUIPMENT
PASSENGER AND LIGHT
TRUCK TIRES
Including RFT Tires with Run-Flat
Technology
ELIGIBILITY
This Limited Warranty covers
BRIDGESTONE and FIRESTONE brand
passenger and light truck tires, including
RFT and temporary spare tires, originally
installed by the vehicle manufacturer on
a new vehicle. You are covered under the
terms of this Limited Warranty if the
tire was produced after July 4, 2004
(DOT serial 2704 or later) and has been
used only on the vehicle on which it was
originally installed in non-commercial
service.
WHAT IS WARRANTED AND
FOR HOW LONG
Before wearing down to 2/32” (1.6 mm)
remaining original tread depth (i.e. worn
down to the top of the built-in indicators
in the tread grooves) and within 6 years
from the date of purchase (proof of
purchase date required; without proof of
purchase date, then within 6 years from
the date of tire manufacture), for any
reason other than those excluded in the
section entitled “What This Limited
Warranty Does Not Cover,” any eligible
tire that becomes unusable for any
reason within the manufacturer’s control
will be replaced with an equivalent new
tire on the basis set forth in this Limited
Warranty.
WHAT THIS LIMITED
WARRANTY DOES NOT COVER
This Limited Warranty does not cover the
following:
1. Tire damage or irregular wear due to:
A. Road hazards, including, without
limitation: Puncture, cut, impact
break, stone drill, bruise, bulge,
snag, etc.
B. Improper use or operation,
including, without limitation:
Improper inflation pressure,
overloading, tire/wheel spinning,
use of an improper wheel, tire
chain damage, misuse,
misapplication, negligence, tire
alteration, or for racing or
competition purposes.
C.
Insufficient or improper
maintenance,including, without
limitation: Failure to rotate tires as
recommended in this manual,
wheel misalignment, worn
suspension components, improper
tire mounting or demounting,
tire/wheel assembly imbalance, or
other vehicle conditions, defects,
or characteristics.
D. Contamination or degradation
by petroleum products or other
chemicals, fire or other externally
generated heat, or water or other
material trapped inside the tire
during mounting or inflation.
E. Improper repair voids this
Limited Warranty.
F. For RFT tires only, improper
run-flat or low tire pressure
operation, including, without
limitation: Exceeding speed,
distance, or other run-flat/low-
pressure operation limitations.
Bridgestone/Firestone
5
ELIGIBILITY
This Limited Warranty and Adjustment
Policy (“Warranty”) applies to the original
owner of new Continental brand
Passenger (PASS), Light Truck (LT) and
Temporary Spare (TS) tires that are the
new vehicle original equipment tires
bearing the Continental brand name and
D.O.T. Tire Identification Number,
operated in normal service, and used on
the same vehicle on which they were
originally installed according to the
vehicle manufacturer’s
recommendations.
Tire(s) on any vehicle registered and
normally operated outside the United
States and Canada are excluded from
eligibility under this Limited Warranty and
Adjustment Policy.
WHAT IS THE ADJUSTMENT
POLICY AND HOW LONG IS IT
APPLICABLE?
BASIC COVERAGE
Eligible tires are covered by this Warranty
for a maximum of 72 months from the
date of purchase, determined by the new
vehicle registration date or new vehicle
sales invoice showing date of purchase.
Where To Go For Warranty
Replacement
Contact the dealer where you purchased
your vehicle or an alternate authorized
Continental brand tire dealer (Authorized
Dealer) to determine the eligible
warranty coverage for your tires and how
to proceed.
Free Replacement Period
PASS<
If an eligible Continental brand PASS or
LT tire becomes unserviceable from a
warrantable condition, other than those
listed under “What Is Not Covered By This
Warranty”, during the first 12 months or
first 2/32nd of an inch (1.6 mm) of
treadwear (whichever comes first), it will
be replaced with a **comparable new
Continental brand tire FREE OF CHARGE,
including mounting and balancing
(excluding on line orders). Owner pays all
applicable taxes.
TEMPORARY SPARE
If a TS Tire becomes unserviceable from a
condition other than those listed in “What Is
Not Covered By This Warranty”, during the
first 1/32nd (0.8 mm) of treadwear, then it
will be replaced with a **comparable new
Continental brand TS tire FREE OF
CHARGE, including mounting and
balancing. The owner pays all applicable
taxes. After this “Free Replacement Period”
for your TS tire expires, no warranty claim
will be accepted.
After The Free Replacement
Period
The tire (except TS tire) may still be
eligible for a pro rata replacement up to
72 months from date of original purchase
until the tread is worn down to the tread
wear indicators (2/32nd of an inch or
1.6 mm of tread remaining). If an eligible
tire becomes unserviceable under the
stipulations of this Limited Warranty and
Adjustment policy it will be replaced with
a **comparable new Continental brand
tire, charging the owner a pro-rated
amount. Owner pays all applicable taxes
(including F.E.T.), mounting and balancing
charges.
Continental
12
SELF SUPPORTING RUNFLAT
(SSR) TIRE OWNERS
CTA does not recommend any repair to
or reuse of punctured Continental SSR
tires.
Even a trained tire specialist may be
unable to recognize internal structural
damage to a Self Supporting Runflat
(SSR) tire resulting from having been
driven in an under inflated or zero
inflation pressure condition. Such
damage may not be visible on the
surface of the inner liner or sidewall
making it impossible to determine the
tire suitability for repair or reuse. CTA
does not recommend any repair to or
reuse of Continental SSR tires. You may
visit www.continentaltire.com and select
Customer Care FAQ’s to obtain additional
SSR information.
TEMPORARY SPARE TIRE
OWNERS
CTA does not recommend any repair to
or reuse of punctured Temporary Spare
Tires.
CONTISEAL TIRE OWNERS
A ContiSeal™ tire differs from a
non-ContiSeal™ tire in that it has a
sticky, viscous layer from shoulder to
shoulder along the inner liner. This layer is
an integral part of the ContiSeal™ tires. It
is not designed or intended to act as a
permanent puncture repair (See
information below). If an object up to
3/16ths (5 mm) diameter penetrates the
tread of the ContiSeal™ tire, this sticky,
viscous layer is designed to surround and
adhere to the puncturing object and
prevent air loss from the tire by providinga near instantaneous seal. If the
puncturing object becomes dislodged
from the tire, the material is designed to
seal most holes made by objects up to
3/16” (5 mm) diameter. While
ContiSeal™ tires significantly reduce the
incidence of flats, they are not designed to
be driven under inflated or in a flat
condition. In all other aspects, ContiSeal™
tires perform exactly like non-ContiSeal™
tires. As with any tire, regularly inspect
ContiSeal™ tires for evidence of cuts,
punctures, and loss of inflation pressure.
At a minimum, ContiSeal™ tires should be
inspected once or twice a month and
always before a long trip. Punctures or
damage not attended to promptly can
result in loss of inflation pressure and/or
damage to the tire. ContiSeal™ tires with
cuts and punctures must be inspected by
a trained tire specialist as soon as
possible. The trained specialist, must
inspect the tire carefully and, according to
industry standards, to determine whether
a permanent repair can be made or
whether the tire must be removed from
service and scrapped. A permanent repair
will require removal of the tire from the
rim and application of a repair method
specifically approved for the ContiSeal™
tires. ContiSeal™ tires are identified by a
symbol on the tire sidewall.
CONTISILENT TIRE OWNERS
ContiSilent™ tires are designed to
reduce noise generated while driving.
A ContiSilent™ tire is lined with a noise
reducing foam insert. It is not designed or
intended to act as a puncture repair.
Continental
16
ELIGIBILITY
This Limited Warranty and Adjustment
Policy applies to the original owner of
new General brand passenger and light
truck (LT) tires that are the new vehicle
original equipment tires bearing the
General brand name andD.O.T. Tire
Identification Number, operated in
normal service, and used on the same
vehicle on which they were originally
installed according to the vehicle
manufacturer’s recommendations.
Tire(s) on any vehicle registered and
normally operated outside the United
States and Canada are excluded from
eligibility under this Limited Warranty and
Adjustment Policy.
WHAT IS THE ADJUSTMENT
POLICY AND HOW LONG IS IT
APPLICABLE?
BASIC COVERAGE
Eligible Tires are covered by this Limited
Warranty and Adjustment Policy for a
maximum of 72 months from the date of
purchase, determined by the new vehicle
registration date or new vehicle sales
invoice showing date of purchase.
Where To Go For Warranty
Replacement
Contact the vehicle dealer from where
you purchased the vehicle to determine
the eligible warranty coverage for your
tires and where to proceed from there.
Free Replacement Period
If an eligible General brand passenger or
light truck tire becomes unserviceable
from a condition other than those listed
under ‘What Is Not Covered By This
Limited Warranty” during the first
12 months or first 2/32nds of an inch
(1.6mm) of treadwear (whichever comes
first) it will be replaced with a comparable
new General brand tire FREE OF CHARGE,
including mounting and balancing. Owner
pays all applicable taxes.
Temporary Spare Tires
This Policy also extends to the original
owner of the General brand Temporary
Spare Tire that was originally equipped by
the vehicle manufacturer as a temporary
spare tire bearing a General D.O.T. serial
number. An eligible Temporary Spare Tire
under this Policy must have been
operated in normal service, used on the
same vehicle on which they were
originally installed according to the
vehicle manufacturer’s recommendations.
This Policy is for a maximum period of
72 months from date of purchase,
determined by the new vehicle
registration date or new vehicle sales
invoice showing date purchased.
If a Temporary Spare Tire becomes
unserviceable from a condition other than
those listed in ‘What Is Not Covered By
This Limited Warranty”, during the first
1/32nd (0.8 mm) of treadwear, then it will
be replaced with a comparable new
General brand Temporary Spare Tire FREE
OF CHARGE, including mounting and
balancing. The owner pays all applicable
taxes. After this “Free Replacement
Policy” for your Temporary Spare Tire
expires, no adjustment will be made.
General
18
After The Free Replacement
Period
The tire (except temporary spare tire)
may still be eligible for a pro rata
replacement for 72 months from date of
original purchase until the tread is worn
down to the tread wear indicators
(2/32nds of an inch or 1.6 mm of tread
remaining.) If an eligible tire becomes
unserviceable under the stipulations of
this Limited Warranty and Adjustment
policy it will be replaced charging the
owner a pro-rated amount. Owner pays
all applicable taxes (including F.E.T.),
mounting and balancing charges.
The replacement tire price will be
determined by multiplying the
percentage of the useable tread worn by
the Dealers Selling Price (excluding all
applicable taxes) at the time of the
adjustment. The useable tread is the
original tread down to the tread wear
indicators (2/32nds of an inch or 1.6 mm
of tread remaining.)
WHAT IS NOT COVERED BY
THIS LIMITED WARRANTY
The Following Are Not
Covered
Road Hazard:Any tire with road hazard
damage, which includes, but is not
limited to: cuts, snags, punctures, bruises,
and impact breaks.
Ride/Vibration: Any ride/vibration
complaint after the first 2/32” (1.6 mm)
of treadwear or 12 months of service,
whichever comes first. Repairs:
If a tire is returned under
complaint and the reason for the tire’s
disablement is in any way associated with
a repair, or with the situation that led to
the repair, the manufacturer’s warranty is
invalidated.
Mileage: Tread wearout up to a
predetermined mileage is not covered
under this policy.
Improper operation or maintenance:
This includes, but is not limited to, effects
caused by:
1. Improper tire inflation and/or
improper load/speed practices:
These practices can cause excessive
operational temperatures and
stresses that exceed the tire’s
capabilities.
2. Improper or insufficient tire
rotation.
3. Improper vehicle alignment.
4. Damage due to:
– Rim irregularities or rim damage.
– Snow chains.
– Vehicle mechanical problems,
including brake problems, and
vehicle wheel alignment.
– Extreme temperature exposure.
– Negligent and abusive driving such as tire spinning, or racing
– Improper tire storage.
– Automotive accident.
– Chemical corrosion or fire.
– Use contrary to the vehicles manufacturer’s tire
recommendations.
– Misuse or misapplication.
General
19
•Tire failure due to excessive tire
spinning. Avoid tire spinning. The
centrifugal force generated by a
free-spinning tire/rim assembly may
cause a sudden tire explosion
resulting in vehicle damage and/or
serious injury or death. Never exceed
35 mph (55 km/h) as indicated on
your speedometer when your vehicle
is stuck in snow, mud, or sand and
your tire(s) is/are spinning. Use a
gentle backward and forward rocking
motion to free your vehicle for
continued driving. Never stand or
permit anyone else to stand near or
behind a tire spinning while
attempting to push a vehicle that is
stuck.
TEMPORARY SPARE TIRE
OWNERS
CTNA does not recommend any repair to
or reuse of punctured Temporary Spare
Tires.
FOR SERVICE ASSISTANCE
OR INFORMATION
First, contact the nearest General brand
tire dealer. For the nearest General brand
tire dealer, consult the Yellow Pages or, if
for any reason local service or information
is not available, call one of General brand
toll-free Customer Relations numbers:
In United States:
Phone: 1-800-847-3349
Online: www.generaltire.com
CTNA, Inc.
1830 McMillan Park Dr. Fort Mill, SC 29707
In Canada:
Phone: 1-800-461-1776
Online: www.generaltire.ca
CT Canada Inc.
6110 Cantay Rd. Mississauga, ON
L5R 3W5
General
22