Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 5% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Protect extended service plan
coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
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Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle.
Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle
’s normal maintenance. Please
consult your warranty information. Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle
’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals. Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
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Check every six months
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-point inspection
Horn operation
Accessory drive belt(s)
Radiator, cooler, heater and A/C hoses
Battery performance
Suspension component for leaks ordamage
Engine air filter
Steering and linkage
Exhaust system
Tires (including spare) for wear and properpressure**
Exterior lamps and hazard warning system
operation
Windshield for cracks, chips or pits
Fluid levels *
; fill if necessary
Washer spray and wiper operation
For oil and fluid leaks
* Brake, coolant recovery reservoir, automatic transmission, power steering and window
washer.
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
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Brake Fluid Maintenance
1
Change the brake fluid. 2
Every 3 Years
1 Perform this maintenance item every 3 years. Do not exceed the designated time for
the interval.
2 Brake fluid servicing requires special equipment available at your authorized dealer. Other Maintenance Items
Replace the engine air filter.
Every 30,000 mi
(48,000 km) Torque the rear axle U-bolts to specification.
Replace the front wheel bearing grease and grease seal, if
you use non-sealed bearings.
Every
60,000 mi
(96,000 km)
Replace the spark plugs.
Every
97,500 mi
(157,000 km) Replace the rear axle fluid. See Special Operating Condi-
tions Scheduled Maintenance (page 256).
Inspect the accessory drive belts. 1
Every
105,000 mi
(168,000 km)
Change the automatic transmission fluid.
Every
150,000 mi
(240,000 km) Change the automatic transmission filter.
Replace the accessory drive belts if not replaced within the
last
100,000 mi (160,000 km).
Replace the front wheel bearings and seals, if you use non-
sealed bearings.
Change the engine coolant. 2
Every
200,000 mi
(320,000 km)
1 If not replaced, inspect every 15,000 mi (24,000 km).
2 Initial replacement at ten years or 200,000 mi (320,000 km), then every five years or
100,000 mi (160,000 km).
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C
Canceling the Set Speed............................110
Capacities and Specifications................223
Car Wash
See: Cleaning the Exterior............................... 185
Catalytic Converter........................................93
On-Board Diagnostics (OBD-II)..................... 94
Readiness for Inspection and Maintenance (I/M) Testing..................................................... 94
Changing a Bulb.............................................181 Lamp Assembly Condensation...................... 181
Replacing Brake/Tail/Turn/Reverse Lamp Bulbs (Cut-Away Only)............................... 183
Replacing Front Parking Lamp and Direction Indicator Bulbs................................................ 182
Replacing Headlamp Bulbs............................ 182
Replacing Side Marker Bulbs......................... 183
Changing a Fuse
...........................................163
Fuses....................................................................... 163
Changing a Road Wheel
.............................217
Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 218
Tire Change Procedure..................................... 219
Changing the 12V Battery...........................177 Dual Batteries....................................................... 179
Reconnecting the Battery................................ 178
Changing the Engine Air Filter
.................168
Changing the Wiper Blades.....................180
Checking the Wiper Blades......................180
Child Restraint and Seatbelt Maintenance.................................................34
Child Restraint Positioning.........................28
Child Safety......................................................20 General Information............................................ 20
Cleaning Leather Seats
..............................188
Cleaning Products........................................184 Materials................................................................ 184
Cleaning the Engine....................................186
Cleaning the Exterior...................................185 Cleaning the Exterior Lamps.......................... 185
Cleaning the Exterior Precautions................185
Exterior Chrome Parts...................................... 185
Exterior Plastic Parts......................................... 185
Stripes or Graphics............................................ 185
Underbody............................................................ 186
Under Hood.......................................................... 186Cleaning the Instrument Panel and
Instrument Cluster Lens.........................188
Cleaning the Interior....................................187 Mirrors..................................................................... 187
Cleaning the Wheels...................................189
Cleaning the Windows and Wiper Blades............................................................187
Climate Control
...............................................74
Connected Vehicle......................................235
Connected Vehicle –
Troubleshooting............................................ 235
Connecting the Vehicle to a Mobile Network............................................................ 235
Connected Vehicle Limitations
..............235
Connected Vehicle Requirements.........235
Connected Vehicle – Troubleshooting........................................235
Connected Vehicle – Frequently Asked Questions......................................................... 235
Connecting a Bluetooth® Device...........241 Pairing a Device................................................... 241
Connecting the Vehicle to a Mobile Network
........................................................235
Connecting FordPass to the Modem.........235
Disabling the Connectivity Device...............235
Enabling and Disabling the Modem...........235
What Is the Modem.......................................... 235
Coolant Check See: Engine Coolant Check............................ 169
Cooling System Capacity and Specification
...............................................227
Crash Sensors and Airbag Indicator.......40
Cruise Control
................................................109
Cruise Control Indicators............................110
Cruise Control - Vehicles With: Adaptive Cruise Control
...............................................49
Cruise Control - Vehicles With: Cruise Control............................................................49
Customer Assistance
..................................149
Customer Information...............................259
Radio Frequency Certification
Labels................................................................ 259
D
Data Recording
..................................................9
Comfort, Convenience and Entertainment
Data........................................................................\
11
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Event Data.................................................................
11
Service Data............................................................ 10
Services That Third Parties Provide...............12
Services That We Provide.................................. 12
Vehicles With a Connectivity Device..............12
Vehicles With an Emergency Call System.................................................................. 13
Vehicles With SYNC............................................. 13
Daytime Running Lamps.............................53
Digital Radio..................................................239
HD Radio Reception and Station
Troubleshooting............................................ 240
Direction Indicators.......................................54
Doors and Locks.............................................45
Driver Alert.......................................................118 Using Driver Alert................................................. 118
Driver and Passenger Airbags...................36 Children and Airbags.......................................... 40
Passenger Airbag On and Off Switch ..........36
Proper Driver and Front Passenger Seating Adjustment....................................................... 40
Driving Aids......................................................118
Driving Hints....................................................141
Driving Through Water
................................142
DRL See: Daytime Running Lamps......................... 53
E
Economical Driving.......................................141
Electromagnetic Compatibility
..............263
Emission Law...................................................92 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance...........93
Tampering With a Noise Control System................................................................ 92
End User License Agreement.................266 SYNC End User License Agreement
(EULA).............................................................. 266
Engine Block Heater
.....................................84
Using the Engine Block Heater....................... 84
Engine Coolant Check................................169 Adding Coolant.................................................... 170
Coolant Change................................................... 172
Engine Coolant Temperature Management................................................... 173
Fail-Safe Cooling................................................. 172
Recycled Coolant................................................. 171Severe Climates....................................................
171
Engine Emission Control.............................92
Engine Immobilizer See: Passive Anti-Theft System..................... 48
Engine Oil Capacity and Specification...............................................226
Alternative Engine Oil for Extremely Cold Climates............................................................ 227
Engine Oil Check
...........................................167
Adding Engine Oil................................................ 167
Engine Oil Pressure Warning Lamp..............167
Engine Oil Dipstick
........................................167
Engine Specifications.................................223
Drivebelt Routing............................................... 223
Environment......................................................17
Essential Towing Checks...........................134 Before Towing a Trailer..................................... 138
Hitches.................................................................... 134
Launching or Retrieving a Boat or Personal Watercraft (PWC)......................................... 139
Safety Chains....................................................... 135
Trailer Brakes........................................................ 135
Trailer Lamps....................................................... 138
Trailer Towing Connector................................. 134
When Towing a Trailer...................................... 138
Event Data Recording See: Data Recording.............................................. 9
Exterior Mirrors
.................................................57
Fold-Away Exterior Mirrors................................ 57
Power Exterior Mirrors......................................... 57
Telescoping Mirrors ............................................ 58
F
Fastening the Seatbelts
................................31
Seatbelt Locking Modes.................................... 32
Using Seatbelts During Pregnancy.................31
Flat Tire See: Changing a Road Wheel......................... 217
Floor Mats........................................................142
Ford Credit
.........................................................14
US Only..................................................................... 14
Ford Protect...................................................249 Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 250
Ford Protect Extended Service Plans (U.S. Only).................................................................. 249
Fuel and Refueling
........................................86
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Fuel Consumption.........................................90
Advertised Capacity........................................... 90
Fuel Economy....................................................... 90
Fuel Filter.........................................................180
Fuel Quality - E85..........................................86 Choosing the Right Fuel - Flex Fuel
Vehicles.............................................................. 86
Switching Between E85 and Gasoline.........87
Fuel Quality - Gasoline................................88 Choosing the Right Fuel.................................... 88
Fuel Shutoff
....................................................145
Fuel Tank Capacity......................................228
Fuses.................................................................155
Fuse Specification Chart...........................155 Engine Compartment Fuse Box.................... 155
Passenger Compartment Fuse Box............160
G
Gauges...............................................................59 2.3 Inch Display..................................................... 59
8 Inch Display........................................................ 60
Engine Coolant Temperature Gauge.............61
Engine Oil Pressure Gauge................................ 61
Fuel Gauge............................................................... 61
Transmission Fluid Temperature Gauge................................................................... 61
Gearbox See: Transmission............................................... 96
General Information on Radio Frequencies...................................................42
General Maintenance Information.........251 Multi-point Inspection..................................... 253
Owner Checks and Services.......................... 252
Protecting Your Investment............................ 251
Why Maintain Your Vehicle?........................... 251
Why Maintain Your Vehicle at Your Dealership?...................................................... 251
Getting Assistance Outside the U.S. and Canada..........................................................152
Getting the Services You Need...............149 Away From Home ............................................... 149
H
Handbrake See: Parking Brake............................................. 102
Hazard Flashers
............................................145 Headlamp Adjusting
See: Adjusting the Headlamps...................... 179
Headlamp Removal See: Removing a Headlamp............................ 181
Headrest See: Head Restraints........................................... 77
Head Restraints
...............................................77
Heating See: Climate Control........................................... 74
Hill Start Assist..............................................103 Switching the System On and Off...............103
Using Hill Start Assist....................................... 103
Hints on Controlling the Interior Climate............................................................75
Defogging the Side Windows in Cold Weather............................................................... 76
General Hints......................................................... 75
Quickly Cooling the Interior.............................. 76
Quickly Heating the Interior.............................. 75
Recommended Settings for Cooling.............76
Recommended Settings for Heating............75
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures.................................................... 76
Hints on Driving With Anti-Lock Brakes
............................................................102
Hood Lock See: Opening and Closing the Hood...........165
Horn....................................................................50
Hydraulic Power Steering Fluid Capacity and Specification
......................................233
I
Ignition Switch
.................................................82
In California (U.S. Only).............................150
Information Display Control
......................50
Information Displays.....................................65
General Information............................................ 65
Information Messages.................................69 Battery and Charging System......................... 69
Doors and Locks................................................... 69
Driver Alert.............................................................. 69
Engine....................................................................... 70
Fuel........................................................................\
.... 70
Lane Departure Warning System................... 70
Maintenance.......................................................... 70
Power Steering....................................................... 71
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Transporting the Vehicle............................147
U
Under Hood Overview................................166
USB Port.........................................................245
Using Adaptive Cruise Control.................110 Automatic Cancellation.................................... 113
Blocked Sensor..................................................... 115
Canceling the Set Speed.................................. 113
Changing the Set Speed................................... 113
Detection Issues................................................... 114
Following a Vehicle.............................................. 111
Hilly Condition and Trailer Tow Usage.........114
Overriding the Set Speed.................................. 113
Resuming the Set Speed.................................. 113
Setting the Adaptive Cruise Speed................111
Setting the Gap Distance.................................. 112
Switching Adaptive Cruise Control Off........................................................................\
. 114
Switching Adaptive Cruise Control On.........111
Switching to Normal Cruise Control.............117
System Not Available......................................... 115
Using Snow Chains
.......................................211
Using Stability Control...............................106
Using Traction Control...............................104 Switching the System Off .............................. 104
System Indicator Lights and Messages.......................................................... 104
Using Voice Recognition
...........................245
Phone Voice Service......................................... 245
V
Vehicle Care....................................................184 General Information.......................................... 184
Vehicle Identification Number
................234
Locating the Vehicle Identification
Number............................................................. 234
Vehicle Identification Number Overview.......................................................... 234
Vehicle Identification
..................................234
Vehicle Identification Number...................... 234
Vehicle Storage
.............................................189
Body........................................................................\
190
Brakes..................................................................... 190
Cooling system................................................... 190
Disconnecting Your 12 Volt Battery.............190 Engine.....................................................................
190
Fuel system.......................................................... 190
General................................................................... 189
Miscellaneous..................................................... 190
Removing Vehicle From Storage................... 191
Tires........................................................................\
. 190
Ventilation See: Climate Control........................................... 74
W
Warning Lamps and Indicators.................62 Airbag Warning Lamp......................................... 62
Anti-Lock Brake System Warning Lamp
.................................................................... 62
Battery...................................................................... 62
Brake System Warning Lamp.......................... 62
Cruise Control Indicator..................................... 62
Direction Indicator................................................ 62
Engine Coolant Temperature Warning Lamp.................................................................... 63
Engine Oil................................................................ 63
Fasten Seatbelt Warning Lamp...................... 63
Headlamp High Beam Indicator..................... 63
Low Fuel Level Warning Lamp........................ 63
Low Tire Pressure Warning Lamp.................. 63
Powertrain Malfunction/Electronic Throttle Control................................................................. 63
Service Engine Soon........................................... 63
Tow Haul Indicator.............................................. 64
Traction Control Indicator................................. 64
Traction Control System Off............................ 64
Washer Fluid Check....................................180
Washer Fluid Specification......................229
Washers See: Cleaning the Exterior............................... 185
See: Wipers and Washers.................................. 51
Waxing..............................................................186
What Is Automatic High Beam Control.............................................................55
What Is Cruise Control...............................109 Requirements...................................................... 109
Wheel Nuts See: Changing a Road Wheel......................... 217
Wheels and Tires..........................................192 General Information.......................................... 192
Technical Specifications.................................. 221
Windows and Mirrors....................................57
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