
PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It’
s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
249
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202010, First-Printing Ford Protect

Check every six months
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-point inspection
Horn operation
Accessory drive belt(s)
Radiator, cooler, heater and A/C hoses
Battery performance
Suspension component for leaks ordamage
Engine air filter
Steering and linkage
Exhaust system
Tires (including spare) for wear and properpressure**
Exterior lamps and hazard warning system
operation
Windshield for cracks, chips or pits
Fluid levels *
; fill if necessary
Washer spray and wiper operation
For oil and fluid leaks
* Brake, coolant recovery reservoir, automatic transmission, power steering and window
washer.
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
253
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A
A/C
See: Climate Control........................................... 74
About This Manual...........................................7
ABS See: Brakes............................................................ 101
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 102
Accessories....................................................246
Accessories See: Replacement Parts
Recommendation............................................ 14
ACC See: Using Adaptive Cruise Control.............110
Adjusting the Headlamps
..........................179
Vertical Aim Adjustment Procedure............179
Adjusting the Steering Wheel...................49
Airbag Disposal................................................41
Air Conditioning See: Climate Control........................................... 74
Air Conditioning System Capacity and Specification...............................................229
Air Filter See: Changing the Engine Air Filter.............168
Appendices....................................................263
At a Glance........................................................18
Audible Warnings and Indicators.............64 Headlamps On Warning Chime..................... 64
Key in Ignition Warning Chime........................ 64
Parking Brake On Warning Chime.................64
Audio System................................................236 General Information......................................... 236
Audio Unit
.......................................................236
Accessing the Sound Settings....................... 237
Accessing the System Settings..................... 237
Adjusting the Volume....................................... 237
Changing Radio Stations................................. 237
Pausing or Playing Media................................ 237
Returning to the Previous Screen.................237
Scrolling Through the Menu Options.........237
Selecting a Menu Option................................ 238
Selecting Media.................................................. 237
Selecting the Radio........................................... 238
Setting a Memory Preset................................ 238
Switching the Audio Unit On and Off........238
Using a Cell Phone............................................ 238Using Seek, Fast Forward and
Reverse............................................................. 238
Autolamps........................................................53 Windshield Wiper Activated
Headlamps........................................................ 53
Automatic High Beam Control
..................55
Automatic High Beam Control Indicators........................................................55
Automatic Transmission.............................96 Automatic Transmission Adaptive
Learning.............................................................. 98
Automatic Transmission at a stop................98
Brake-Shift Interlock.......................................... 98
If Your Vehicle Gets Stuck in Mud or Snow.................................................................... 99
Progressive Range Selection - PRS..............98
Putting your vehicle in or out of gear:...........96
Understanding Your SelectShift Automatic ™ Transmission.......................... 97
Automatic Transmission Fluid Capacity and Specification
.....................................230
Automatic Transmission Fluid Check..............................................................173
Automatic Transmission Fluid Filter............175
Checking Automatic Transmission Fluid..................................................................... 174
Auxiliary Power Points.................................80 110 Volt AC Power Point.................................... 80
12 Volt DC Power Point...................................... 80
Locations................................................................ 80
Auxiliary Switches
........................................247
Upfitter Interface Module............................... 248
B
Battery See: Changing the 12V Battery....................... 177
Bonnet Lock See: Opening and Closing the Hood...........165
Booster Seats..................................................26 Types of Booster Seats...................................... 26
Brake Fluid Check.........................................176 Brake Fluid Service Interval............................. 176
Brake Fluid Specification
...........................231
Brakes................................................................101 General Information........................................... 101
Breaking-In......................................................142
Bulb Specification Chart
...........................225
289
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Event Data.................................................................
11
Service Data............................................................ 10
Services That Third Parties Provide...............12
Services That We Provide.................................. 12
Vehicles With a Connectivity Device..............12
Vehicles With an Emergency Call System.................................................................. 13
Vehicles With SYNC............................................. 13
Daytime Running Lamps.............................53
Digital Radio..................................................239
HD Radio Reception and Station
Troubleshooting............................................ 240
Direction Indicators.......................................54
Doors and Locks.............................................45
Driver Alert.......................................................118 Using Driver Alert................................................. 118
Driver and Passenger Airbags...................36 Children and Airbags.......................................... 40
Passenger Airbag On and Off Switch ..........36
Proper Driver and Front Passenger Seating Adjustment....................................................... 40
Driving Aids......................................................118
Driving Hints....................................................141
Driving Through Water
................................142
DRL See: Daytime Running Lamps......................... 53
E
Economical Driving.......................................141
Electromagnetic Compatibility
..............263
Emission Law...................................................92 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance...........93
Tampering With a Noise Control System................................................................ 92
End User License Agreement.................266 SYNC End User License Agreement
(EULA).............................................................. 266
Engine Block Heater
.....................................84
Using the Engine Block Heater....................... 84
Engine Coolant Check................................169 Adding Coolant.................................................... 170
Coolant Change................................................... 172
Engine Coolant Temperature Management................................................... 173
Fail-Safe Cooling................................................. 172
Recycled Coolant................................................. 171Severe Climates....................................................
171
Engine Emission Control.............................92
Engine Immobilizer See: Passive Anti-Theft System..................... 48
Engine Oil Capacity and Specification...............................................226
Alternative Engine Oil for Extremely Cold Climates............................................................ 227
Engine Oil Check
...........................................167
Adding Engine Oil................................................ 167
Engine Oil Pressure Warning Lamp..............167
Engine Oil Dipstick
........................................167
Engine Specifications.................................223
Drivebelt Routing............................................... 223
Environment......................................................17
Essential Towing Checks...........................134 Before Towing a Trailer..................................... 138
Hitches.................................................................... 134
Launching or Retrieving a Boat or Personal Watercraft (PWC)......................................... 139
Safety Chains....................................................... 135
Trailer Brakes........................................................ 135
Trailer Lamps....................................................... 138
Trailer Towing Connector................................. 134
When Towing a Trailer...................................... 138
Event Data Recording See: Data Recording.............................................. 9
Exterior Mirrors
.................................................57
Fold-Away Exterior Mirrors................................ 57
Power Exterior Mirrors......................................... 57
Telescoping Mirrors ............................................ 58
F
Fastening the Seatbelts
................................31
Seatbelt Locking Modes.................................... 32
Using Seatbelts During Pregnancy.................31
Flat Tire See: Changing a Road Wheel......................... 217
Floor Mats........................................................142
Ford Credit
.........................................................14
US Only..................................................................... 14
Ford Protect...................................................249 Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 250
Ford Protect Extended Service Plans (U.S. Only).................................................................. 249
Fuel and Refueling
........................................86
291
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Fuel Consumption.........................................90
Advertised Capacity........................................... 90
Fuel Economy....................................................... 90
Fuel Filter.........................................................180
Fuel Quality - E85..........................................86 Choosing the Right Fuel - Flex Fuel
Vehicles.............................................................. 86
Switching Between E85 and Gasoline.........87
Fuel Quality - Gasoline................................88 Choosing the Right Fuel.................................... 88
Fuel Shutoff
....................................................145
Fuel Tank Capacity......................................228
Fuses.................................................................155
Fuse Specification Chart...........................155 Engine Compartment Fuse Box.................... 155
Passenger Compartment Fuse Box............160
G
Gauges...............................................................59 2.3 Inch Display..................................................... 59
8 Inch Display........................................................ 60
Engine Coolant Temperature Gauge.............61
Engine Oil Pressure Gauge................................ 61
Fuel Gauge............................................................... 61
Transmission Fluid Temperature Gauge................................................................... 61
Gearbox See: Transmission............................................... 96
General Information on Radio Frequencies...................................................42
General Maintenance Information.........251 Multi-point Inspection..................................... 253
Owner Checks and Services.......................... 252
Protecting Your Investment............................ 251
Why Maintain Your Vehicle?........................... 251
Why Maintain Your Vehicle at Your Dealership?...................................................... 251
Getting Assistance Outside the U.S. and Canada..........................................................152
Getting the Services You Need...............149 Away From Home ............................................... 149
H
Handbrake See: Parking Brake............................................. 102
Hazard Flashers
............................................145 Headlamp Adjusting
See: Adjusting the Headlamps...................... 179
Headlamp Removal See: Removing a Headlamp............................ 181
Headrest See: Head Restraints........................................... 77
Head Restraints
...............................................77
Heating See: Climate Control........................................... 74
Hill Start Assist..............................................103 Switching the System On and Off...............103
Using Hill Start Assist....................................... 103
Hints on Controlling the Interior Climate............................................................75
Defogging the Side Windows in Cold Weather............................................................... 76
General Hints......................................................... 75
Quickly Cooling the Interior.............................. 76
Quickly Heating the Interior.............................. 75
Recommended Settings for Cooling.............76
Recommended Settings for Heating............75
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures.................................................... 76
Hints on Driving With Anti-Lock Brakes
............................................................102
Hood Lock See: Opening and Closing the Hood...........165
Horn....................................................................50
Hydraulic Power Steering Fluid Capacity and Specification
......................................233
I
Ignition Switch
.................................................82
In California (U.S. Only).............................150
Information Display Control
......................50
Information Displays.....................................65
General Information............................................ 65
Information Messages.................................69 Battery and Charging System......................... 69
Doors and Locks................................................... 69
Driver Alert.............................................................. 69
Engine....................................................................... 70
Fuel........................................................................\
.... 70
Lane Departure Warning System................... 70
Maintenance.......................................................... 70
Power Steering....................................................... 71
292
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202010, First-Printing Index

Pre-Collision Assist...............................................
71
Traction Control..................................................... 72
Transmission.......................................................... 72
Installing Child Restraints...........................22 Child Seats.............................................................. 22
Using Lap and Shoulder Belts......................... 22
Using Tether Straps............................................. 24
Instrument Cluster........................................59
Instrument Lighting Dimmer.....................53
Instrument Panel............................................18
Interior Mirror...................................................58 Automatic Dimming Mirror............................... 58
Manual Dimming Mirror..................................... 58
Introduction.........................................................7
J
Jump Starting the Vehicle.........................146 Connecting the Jumper Cables..................... 146
Jump Starting...................................................... 146
Preparing Your Vehicle..................................... 146
Removing the Jumper Cables........................ 147
K
Keys and Remote Controls
.........................42
L
Lane Keeping System..................................119 Switching the System On and Off...............120
System Display.................................................... 120
System Settings.................................................. 120
Troubleshooting................................................... 121
Lighting Control..............................................52 Flashing the Headlamp High Beam..............53
Headlamp High Beam........................................ 52
Lighting...............................................................52 General Information............................................ 52
Limited Slip Differential............................100
Load Carrying
..................................................127
Load Limit........................................................127
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................... 131
Vehicle Loading - with and without a Trailer.................................................................. 127Locking and Unlocking.................................45
Autolock Feature.................................................. 46
Autounlock Feature............................................. 46
Enabling or Disabling Autolock and Autounlock........................................................ 46
Illuminated Entry.................................................. 46
Power Door Locks................................................ 45
Remote Control.................................................... 45
Lug Nuts See: Changing a Road Wheel......................... 217
M
Maintenance..................................................165 General Information.......................................... 165
Manual Climate Control...............................74 Heater Only System............................................. 74
Manual Climate Control..................................... 74
Manual Seats
...................................................78
Manual Lumbar .................................................... 78
Moving the Seat Backward and Forward............................................................... 78
Recline Adjustment............................................. 78
Message Center See: Information Displays................................. 65
Mirrors See: Windows and Mirrors................................ 57
Mobile Communications Equipment
......16
Motorcraft Parts...........................................223
N
Normal Scheduled Maintenance..........254
O
Oil Change Indicator Reset.......................168
Oil Check See: Engine Oil Check....................................... 167
Opening and Closing the Hood...............165
Ordering Additional Owner's Literature.......................................................153
Obtaining a French Owner ’s Manual..........153
Overriding Automatic High Beam Control.............................................................55
293
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P
Parking Aids....................................................107
Parking Brake.................................................102
Passive Anti-Theft System........................48 SecuriLock®........................................................... 48
PATS See: Passive Anti-Theft System..................... 48
Perchlorate........................................................13
Playing Media From a USB Device........244 Selecting the USB Device............................... 244
Supported Audio File Formats..................... 244
Power Door Locks See: Locking and Unlocking............................. 45
Power Seats
.....................................................79
Recline Adjustment............................................. 79
Power Steering Fluid Check.......................177
Power Windows
..............................................57
Accessory Delay.................................................... 57
One-Touch Down................................................. 57
Pre-Collision Assist
......................................123
Adjusting the Pre-Collision Assist
Settings.............................................................. 124
Blocked Sensors.................................................. 125
Distance Indication and Alert......................... 124
Using the Pre-Collision Assist System............................................................... 123
Protecting the Environment........................17
Puncture See: Changing a Road Wheel......................... 217
R
Radio Frequency Certification Labels............................................................259
Cruise Control Module..................................... 259
Rear Axle Fluid Capacity and Specification................................................231
Conventional Axle.............................................. 232
Limited Slip Axle................................................. 232
Rear Axle
.........................................................100
Rear Passenger Climate Controls............76 Setting the Blower Motor Speed.................... 76
Switching the Rear Climate Control On and Off........................................................................\
. 76
Rear View Camera
........................................107
Using the Rear View Camera System.........107 Rear View Camera
See: Rear View Camera.................................... 107
Recommended Towing Weights
.............133
Reduced Engine Performance..................141
Refueling...........................................................89 Fuel Filler Cap....................................................... 90
Remote Control
..............................................42
Car Finder................................................................ 44
Changing the Remote Control Battery........43
Sounding the Panic Alarm................................ 44
Removing a Headlamp...............................181
Repairing Minor Paint Damage...............189
Replacement Parts Recommendation........................................14
Collision Repairs.................................................... 14
Scheduled Maintenance and Mechanical Repairs.................................................................. 14
Warranty on Replacement Parts..................... 14
Replacing a Lost Key or Remote Control............................................................44
Reporting Safety Defects (Canada Only)...............................................................154
Reporting Safety Defects (U.S. Only)...............................................................153
Resuming the Set Speed............................110
Roadside Assistance
...................................144
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 145
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 144
Vehicles Sold in the United States: Using Roadside Assistance.................................... 144
Roadside Emergencies...............................144
Running-In See: Breaking-In.................................................. 142
Running Out of Fuel......................................88 Filling a Portable Fuel Container................... 89
S
Safety Precautions
........................................86
Satellite Radio...............................................242
Satellite Radio Electronic Serial Number
(ESN)................................................................. 243
Satellite Radio Reception Factors...............242
SiriusXM Satellite Radio Service.................. 242
Troubleshooting................................................. 243
Scheduled Maintenance
............................251
294
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202010, First-Printing Index

Transporting the Vehicle............................147
U
Under Hood Overview................................166
USB Port.........................................................245
Using Adaptive Cruise Control.................110 Automatic Cancellation.................................... 113
Blocked Sensor..................................................... 115
Canceling the Set Speed.................................. 113
Changing the Set Speed................................... 113
Detection Issues................................................... 114
Following a Vehicle.............................................. 111
Hilly Condition and Trailer Tow Usage.........114
Overriding the Set Speed.................................. 113
Resuming the Set Speed.................................. 113
Setting the Adaptive Cruise Speed................111
Setting the Gap Distance.................................. 112
Switching Adaptive Cruise Control Off........................................................................\
. 114
Switching Adaptive Cruise Control On.........111
Switching to Normal Cruise Control.............117
System Not Available......................................... 115
Using Snow Chains
.......................................211
Using Stability Control...............................106
Using Traction Control...............................104 Switching the System Off .............................. 104
System Indicator Lights and Messages.......................................................... 104
Using Voice Recognition
...........................245
Phone Voice Service......................................... 245
V
Vehicle Care....................................................184 General Information.......................................... 184
Vehicle Identification Number
................234
Locating the Vehicle Identification
Number............................................................. 234
Vehicle Identification Number Overview.......................................................... 234
Vehicle Identification
..................................234
Vehicle Identification Number...................... 234
Vehicle Storage
.............................................189
Body........................................................................\
190
Brakes..................................................................... 190
Cooling system................................................... 190
Disconnecting Your 12 Volt Battery.............190 Engine.....................................................................
190
Fuel system.......................................................... 190
General................................................................... 189
Miscellaneous..................................................... 190
Removing Vehicle From Storage................... 191
Tires........................................................................\
. 190
Ventilation See: Climate Control........................................... 74
W
Warning Lamps and Indicators.................62 Airbag Warning Lamp......................................... 62
Anti-Lock Brake System Warning Lamp
.................................................................... 62
Battery...................................................................... 62
Brake System Warning Lamp.......................... 62
Cruise Control Indicator..................................... 62
Direction Indicator................................................ 62
Engine Coolant Temperature Warning Lamp.................................................................... 63
Engine Oil................................................................ 63
Fasten Seatbelt Warning Lamp...................... 63
Headlamp High Beam Indicator..................... 63
Low Fuel Level Warning Lamp........................ 63
Low Tire Pressure Warning Lamp.................. 63
Powertrain Malfunction/Electronic Throttle Control................................................................. 63
Service Engine Soon........................................... 63
Tow Haul Indicator.............................................. 64
Traction Control Indicator................................. 64
Traction Control System Off............................ 64
Washer Fluid Check....................................180
Washer Fluid Specification......................229
Washers See: Cleaning the Exterior............................... 185
See: Wipers and Washers.................................. 51
Waxing..............................................................186
What Is Automatic High Beam Control.............................................................55
What Is Cruise Control...............................109 Requirements...................................................... 109
Wheel Nuts See: Changing a Road Wheel......................... 217
Wheels and Tires..........................................192 General Information.......................................... 192
Technical Specifications.................................. 221
Windows and Mirrors....................................57
296
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202010, First-Printing Index