
Cruise Control
What Is Cruise Control
..............................109
Switching Cruise Control On and Off ........................................................................\
109
Setting the Cruise Control Speed .........
109
Canceling the Set Speed ...........................
110
Resuming the Set Speed ...........................
110
Cruise Control Indicators ...........................
110
Using Adaptive Cruise Control ................
110
Driving Aids
Driver Alert ......................................................
118
Lane Keeping System .................................
119
Steering ............................................................
122
Pre-Collision Assist .....................................
123
Load Carrying
Load Limit .......................................................
127
Towing
Towing a Trailer .............................................
132
Recommended Towing Weights ............
133
Essential Towing Checks ..........................
134
Towing the Vehicle on Four Wheels ......
140
Driving Hints
Reduced Engine Performance .................
141
Economical Driving ......................................
141
Breaking-In .....................................................
142
Driving Through Water ...............................
142
Floor Mats .......................................................
142
Roadside Emergencies
Roadside Assistance ..................................
144
Hazard Flashers ...........................................
145
Fuel Shutoff ...................................................
145
Jump Starting the Vehicle ........................
146
Transporting the Vehicle ...........................
147Customer Assistance
Getting the Services You Need
..............
149
In California (U.S. Only) ............................
150
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) .......................
151
Getting Assistance Outside the U.S. and Canada ........................................................
152
Ordering Additional Owner's Literature ........................................................................\
.
153
Reporting Safety Defects (U.S. Only) ........................................................................\
.
153
Reporting Safety Defects (Canada Only) ........................................................................\
.
154
Fuses
Fuse Specification Chart ..........................
155
Changing a Fuse ..........................................
163
Maintenance
General Information ...................................
165
Opening and Closing the Hood ..............
165
Under Hood Overview ...............................
166
Engine Oil Dipstick .......................................
167
Engine Oil Check ..........................................
167
Oil Change Indicator Reset ......................
168
Changing the Engine Air Filter ................
168
Engine Coolant Check ...............................
169
Automatic Transmission Fluid Check ........................................................................\
.
173
Brake Fluid Check ........................................
176
Power Steering Fluid Check ......................
177
Changing the 12V Battery ..........................
177
Adjusting the Headlamps .........................
179
Washer Fluid Check ...................................
180
Fuel Filter ........................................................
180
Checking the Wiper Blades .....................
180
Changing the Wiper Blades ....................
180
Removing a Headlamp ...............................
181
Changing a Bulb ............................................
181
3
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202010, Second-Printing Table of Contents

WARNING: You risk death, fire, or
serious injury to yourself and others if you
do not follow the instruction highlighted
by the warning symbol. WARNING: Never
place front seat
mounted rear-facing child or infant seats
in front of an active passenger airbag.
Fleet Telematics Modem
(If Equipped)
The onboard modem provides access to
data to support telematics services such
as location, speed, idle time, fuel, vehicle
diagnostics and maintenance alerts. To
explore data, telematics services, third
party service provider support and to
manage existing telematics accounts, refer
to www.commericalsolutions.ford.com or
call 833-FCS-FORD.
Note: This is not available with FordPass
Connect.
FordPass Connect
(If Equipped)
With a FordPass Connect-equipped
vehicle, you can use FordPass to track your
vehicle ’s location and remotely access
vehicle features such as start, lock and
unlock and vehicle status including fuel
level and approximate mileage. Message
and data rates may apply. Services may
be limited by mobile phone network
coverage area. For additional information,
refer to www.fordpass.com. On Board Diagnostics Data Link
Connector WARNING:
Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
Your vehicle has an OBD Data Link
Connector (DLC) that is used in
conjunction with a diagnostic scan tool for
vehicle diagnostics, repairs and
reprogramming services. Installing an
aftermarket device that uses the DLC
during normal driving for purposes such as
remote insurance company monitoring,
transmission of vehicle data to other
devices or entities, or altering the
performance of the vehicle, may cause
interference with or even damage to
vehicle systems. We do not recommend
or endorse the use of aftermarket plug-in
devices unless approved by Ford. The
vehicle Warranty will not cover damage
caused by an aftermarket plug-in device.
Notice to Owners of Pickup Trucks
and Utility Type Vehicles WARNING:
Utility vehicles have a
significantly higher rollover rate than
other types of vehicles.
15
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202010, Second-Printing Introduction

Traction Control
Action
Message
The status of the traction control system after you switchedit off. See Using Traction Control (page 104).
Traction Control Off
The status of the traction control system after you switchedit on. See
Using Traction Control (page 104).
Traction Control On
Transmission Action
Message
You switched the engine off and shift select lever is in anyposition other than park (P).
Shift to Park
Displays when the brake pedal needs to be depressed.
Press Brake Pedal
The transmission is overheating and needs to cool. Stop in asafe place as soon as it’ s possible.
Transmission Over
Temperature Stop Safely
See an authorized dealer.
Transmission Service
Required
The transmission is overheating and needs to cool. Stop in asafe place as soon as it’ s possible.
Transmission Too Hot
Press Brake
The transmission has limited functionality. See an authorized dealer.
Transmission Limited
Function See Manual
A reminder to shift into park. In addition, this message is typicalafter reconnecting or recharging the battery until you cycle
the ignition to the on mode. See Changing the 12V Battery (page
177).
Transmission Not in Park
Have your vehicle checked as soon as possible.
Transmission Fault
Service Now
Displays when the transmission has adjusted the shiftstrategy.
Transmission Adjusted
Displays when the transmission is adjusting the shift strategy.
Transmission Adapt-
Mode
Transmission is too cold. Wait for it to warm up before you drive.
Transmission Warming
Up Please Wait
72
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202010, Second-Printing Information Displays

Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged
exhaust system may allow exhaust to
enter the vehicle. Have a damaged or
improperly operating exhaust system
inspected and repaired immediately.
Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles
are not permitted to intentionally remove
an emission control device or prevent it
from working. Information about your
vehicle
’s emission system is on the Vehicle
Emission Control Information Decal
located on or near the engine. This decal
also lists engine displacement.
Please consult your warranty information
for complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as the
on-board diagnostics system (OBD-II) that
monitors the engine ’s emission control
system. The system protects the
environment by making sure that your
vehicle continues to meet government
emission standards. The OBD-II system
also assists a service technician in properly
servicing your vehicle. When the service engine soon
indicator illuminates, the OBD-II
system has detected a
malfunction. Temporary malfunctions may
cause the service engine soon indicator to
illuminate. Examples are: 1. Your vehicle has run out of fuel
—the
engine may misfire or run poorly.
2. Poor fuel quality or water in the fuel —the engine may misfire or run
poorly.
3. The fuel fill inlet may not have closed properly. See Refueling (page 89).
4. Driving through deep water —the
electrical system may be wet.
You can correct these temporary
malfunctions by filling the fuel tank with
good quality fuel, properly closing the fuel
fill inlet or letting the electrical system dry
out. After three driving cycles without these
or any other temporary malfunctions
present, the service engine soon indicator
should stay off the next time you start the
engine. A driving cycle consists of a cold
engine startup followed by mixed city and
highway driving. No additional vehicle
service is required.
If the service engine soon indicator remains
on, have your vehicle serviced at the first
available opportunity. Although some
malfunctions detected by the OBD-II may
not have symptoms that are apparent,
continued driving with the service engine
soon indicator on can result in increased
emissions, lower fuel economy, reduced
engine and transmission smoothness and
lead to more costly repairs.
Readiness for Inspection and
Maintenance (I/M) Testing
Some state and provincial and local
governments may have
Inspection/Maintenance (I/M) programs
to inspect the emission control equipment
on your vehicle. Failure to pass this
inspection could prevent you from getting
a vehicle registration. If the service engine soon
indicator is on or the bulb does
not work, your vehicle may need
service. See On-Board Diagnostics.
94
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202010, Second-Printing Engine Emission Control

Your vehicle may not pass the I/M test if
the service engine soon indicator is on or
not working properly (bulb is burned out),
or if the OBD-II system has determined
that some of the emission control systems
have not been properly checked. In this
case, the vehicle is not ready for I/M
testing.
If the vehicle
’s engine or transmission has
just been serviced, or the battery has
recently run down or been replaced, the
OBD-II system may indicate that the
vehicle is not ready for I/M testing. To
determine if the vehicle is ready for I/M
testing, turn the ignition key to the on
position for 15 seconds without cranking
the engine. If the service engine soon
indicator blinks eight times, it means that
the vehicle is not ready for I/M testing; if
the service engine soon indicator stays on
solid, it means that your vehicle is ready
for I/M testing.
The OBD-II system checks the emission
control system during normal driving. A
complete check may take several days.
If the vehicle is not ready for I/M testing,
you can perform the following driving cycle
consisting of mixed city and highway
driving:
1. 15 minutes of steady driving on an expressway or highway followed by 20
minutes of stop-and-go driving with at
least four 30-second idle periods.
2. Allow your vehicle to sit for at least eight hours with the ignition off. Then,
start the vehicle and complete the
above driving cycle. The vehicle must
warm up to its normal operating
temperature. Once started, do not turn
off the vehicle until the above driving
cycle is complete.
If the vehicle is still not ready for I/M
testing, you need to repeat the above
driving cycle.
95
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202010, Second-Printing Engine Emission Control

GENERAL INFORMATION
Note:
Occasional brake noise is normal. If
a metal-to-metal, continuous grinding or
continuous squeal sound is present, the
brake linings may be worn-out, have the
system checked. If the vehicle has
continuous vibration or shudder in the
steering wheel while braking, have the
system checked as soon as possible.
Note: Brake dust may accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as the
brakes wear and does not contribute to
brake noise. See Cleaning the Wheels
(page 189). See
Warning Lamps and
Indicators (page 62). Wet brakes result in reduced braking
efficiency. Gently press the brake pedal a
few times when driving from a car wash or
standing water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedal
becomes stuck or entrapped, apply steady
and firm pressure to the brake pedal to
slow the vehicle and reduce engine power.
If you experience this condition, apply the
brakes and bring your vehicle to a safe
stop. Move the transmission to park (P),
switch the engine off and apply the parking
brake. Inspect the accelerator pedal for
any interference. If none are found and the
condition persists, have the system
checked.
Anti-lock Brake System
This system helps you maintain steering
control during emergency stops by keeping
the brakes from locking. If it illuminates when you are
driving, your vehicle requires
service. Your vehicle continues
to have normal braking without the
anti-lock brake system function. Have your
vehicle checked as soon as possible.
It also momentarily illuminates when you
switch the ignition on to confirm the lamp
is functional. If it does not illuminate when
you switch the ignition on, or begins to
flash at any time, have the system
checked. It illuminates when you engage
the parking brake and the
ignition is on.
If it illuminates when your vehicle
is moving, make sure the parking
brake is disengaged. If the
parking brake is disengaged, this indicates
low brake fluid level or a brake system
fault. Have your vehicle checked as soon
as possible.
It also momentarily illuminates when you
switch the ignition on to confirm the lamp
is functional. If it does not illuminate when
you switch the ignition on, or begins to
flash at any time, have the system
checked.
Hydraulic brake booster system
(Hydroboost or Hydromax)
The Hydroboost and Hydromax systems
receive fluid pressure from the power
steering pump to provide power assist
during braking.
The Hydromax booster receives backup
pressure from the reserve system electric
pump whenever the fluid in the power
steering system is not flowing. When the
engine is off, the pump turns on if you apply
the brake pedal, or if you switch the ignition
to the on position.
101
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202010, Second-Printing BrakesE270480 E270480

GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale
value. There is a large network of
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
•
Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away
from the battery and all fuel related
parts.
Working with the Engine Off
1. Set the parking brake and shift the transmission to park (P). 2. Switch off the engine.
3. Block the wheels.
Working with the Engine On WARNING: To reduce the risk of
vehicle damage and personal burn
injuries, do not start your engine with the
air cleaner removed and do not remove
it while the engine is running.
1. Set the parking brake and shift the transmission to park (P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD 1.
Inside the vehicle, pull the hood release
handle located under the bottom left
corner of the instrument panel.
2. Go to the front of the vehicle and push
the auxiliary latch, located in the center
of the top grille, to the left in order to
release the hood.
3. Lift the hood and secure it with the prop rod.
165
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202010, Second-Printing MaintenanceE196351

4. Check the coolant level. If the coolant
level is at or below the minimum mark,
add prediluted coolant immediately.
5. When the engine temperature cools, you can re-start the engine. Have your
vehicle checked as soon as possible to
minimize engine damage.
Note: Driving your vehicle without repair
increases the chance of engine damage.
Engine Coolant Temperature
Management (If Equipped) WARNING:
To reduce the risk of
crash and injury, be prepared that the
vehicle speed may reduce and the
vehicle may not be able to accelerate
with full power until the coolant
temperature reduces.
If you tow a trailer with your vehicle, the
engine may temporarily reach a higher
temperature during severe operating
conditions, for example ascending a long
or steep slope in high ambient
temperatures.
At this time, you may notice the coolant
temperature gauge moves toward the red
zone and a message may appear in the
information display.
You may notice a reduction in vehicle
speed caused by reduced engine power in
order to manage the engine coolant
temperature. Your vehicle may enter this
mode if certain high-temperature and
high-load conditions take place. The
amount of speed reduction depends on
vehicle loading, grade and ambient
temperature. If this occurs, there is no need
to pull off the road. You can continue to
drive your vehicle. The air conditioning may automatically
turn on and off during severe operating
conditions to protect the engine from
overheating. When the coolant
temperature decreases to the normal
operating temperature, the air conditioning
turns on.
If the coolant temperature gauge moves
fully into the red zone, or if the coolant
temperature warning or service engine
soon messages appear in your information
display, do the following:
1. Pull off the road as soon as safely
possible and shift the transmission into
park (P).
2. Leave the engine running until the coolant temperature gauge needle
returns to the normal position. If the
temperature does not drop after
several minutes, follow the remaining
steps.
3. Switch the engine off and wait for it to
cool. Check the coolant level.
4. If the coolant level is at or below the minimum mark, immediately add
prediluted coolant.
5. If the coolant level is normal, restart the engine and continue driving.
AUTOMATIC TRANSMISSION
FLUID CHECK
Have an authorized dealer check and
change the transmission fluid and filter at
the correct service interval. See
Scheduled Maintenance
(page 251).
Do not use supplemental transmission
fluid additives, treatments or cleaning
agents. The use of these materials may
affect transmission operation and result
in damage to internal transmission
components.
173
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202010, Second-Printing Maintenance