Vehicle Care
General Information
...................................184
Cleaning Products .......................................
184
Cleaning the Exterior ..................................
185
Waxing .............................................................
186
Cleaning the Engine ...................................
186
Cleaning the Windows and Wiper Blades ........................................................................\
.
187
Cleaning the Interior ...................................
187
Cleaning the Instrument Panel and Instrument Cluster Lens .......................
188
Cleaning Leather Seats .............................
188
Repairing Minor Paint Damage ..............
189
Cleaning the Wheels ..................................
189
Vehicle Storage ............................................
189
Wheels and Tires
General Information ...................................
192
Tire Care ..........................................................
193
Using Snow Chains ......................................
211
Tire Pressure Monitoring System ...........
212
Changing a Road Wheel ............................
217
Technical Specifications ...........................
221
Capacities and Specifications
Engine Specifications ................................
223
Motorcraft Parts ..........................................
223
Bulb Specification Chart ..........................
225
Engine Oil Capacity and Specification ........................................................................\
226
Cooling System Capacity and Specification .............................................
227
Fuel Tank Capacity .....................................
228
Air Conditioning System Capacity and Specification ............................................
229
Washer Fluid Specification .....................
229
Automatic Transmission Fluid Capacity and Specification ...................................
230
Brake Fluid Specification ..........................
231Rear Axle Fluid Capacity and
Specification ..............................................
231
Hydraulic Power Steering Fluid Capacity and Specification ....................................
233
Vehicle Identification
Vehicle Identification Number ...............
234
Connected Vehicle
Connected Vehicle Requirements ........
235
Connected Vehicle Limitations .............
235
Connecting the Vehicle to a Mobile Network ......................................................
235
Connected Vehicle – Troubleshooting ........................................................................\
235
Audio System
General Information ..................................
236
Audio Unit ......................................................
236
Digital Radio .................................................
239
Connecting a Bluetooth® Device ..........
241
Satellite Radio .............................................
242
Streaming Bluetooth Audio ....................
244
Playing Media From a USB Device .......
244
USB Port ........................................................
245
Using Voice Recognition ..........................
245
Accessories
Accessories ...................................................
246
Auxiliary Switches .......................................
247
Ford Protect
Ford Protect ..................................................
249
Scheduled Maintenance
General Maintenance Information ........
251
Normal Scheduled Maintenance .........
254
Special Operating Conditions Scheduled Maintenance ............................................
256
4
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202010, Second-Printing Table of Contents
ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the
vehicle you have purchased.
Note: Some of the illustrations in this
manual may show features as used in
different models, so may appear different
to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of your
vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat. Right-hand side.
A
Left-hand side.
B
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle. Air conditioning system
Air conditioning system lubricant
type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
7
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202010, Second-Printing IntroductionE154903 E162384 E231157
Direct air to the windshield air
vents. You can also use this
setting to defog and clear the
windshield of a thin covering of ice.
Switching the Air Conditioning On and
Off Turn to switch the air
conditioning on or off.
Switching Maximum Air Conditioning
On and Off Turn the control for maximum
cooling.
Recirculated air flows through the
instrument panel vents and air conditioning
turns on.
Setting the Blower Motor Speed Turn the control to adjust the
volume of air circulated in the
vehicle.
Setting the Temperature Turn the control to set the temperature.
Switching the Climate Control On and
Off
Turn the control. HINTS ON CONTROLLING THE
INTERIOR CLIMATE
General Hints
Note:
Prolonged use of recirculated air may
cause the windows to fog up.
Note: You may feel a small amount of air
from the footwell air vents regardless of the
air distribution setting.
Note: To reduce humidity build-up inside
your vehicle, do not drive with the system
switched off or with recirculated air always
switched on.
Note: To reduce fogging of the windshield
during humid weather, adjust the air
distribution control to the windshield air
vents position.
Note: Do not place objects under the front
seats as this may interfere with the airflow
to the rear seats.
Note: Remove any snow, ice or leaves from
the air intake area at the base of the
windshield.
Note: To improve the time to reach a
comfortable temperature in hot weather,
drive with the windows open until you feel
cold air through the air vents.
Quickly Heating the Interior
1. Adjust the fan speed to the highest speed setting.
2. Adjust the temperature control to the full heat setting.
3. Direct air to the footwell air vents.
Recommended Settings for
Heating
1. Adjust the fan speed to the center setting.
2. Adjust the temperature control to the midway point of the hot settings.
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REDUCED ENGINE
PERFORMANCE
WARNING: If you continue to drive
your vehicle when the engine is
overheating, the engine could stop
without warning. Failure to follow this
instruction could result in the loss of
control of your vehicle.
If the engine coolant temperature gauge
needle moves to the upper limit position,
the engine is overheating. See Gauges
(page 59).
You must only drive your vehicle for a short
distance if the engine overheats. The
distance you can travel depends on
ambient temperature, vehicle load and
terrain. The engine continues to operate
with limited power for a short period of
time.
If the engine temperature continues to rise,
the fuel supply to the engine reduces. The
air conditioning switches off and the engine
cooling fan operates continually.
1. Gradually reduce your speed and stop your vehicle as soon as it is safe to do
so.
2. Immediately switch the engine off to prevent severe engine damage.
3. Wait for the engine to cool down.
4. Check the coolant level. See
Engine
Coolant Check (page 169).
5. Have your vehicle checked as soon as possible.
ECONOMICAL DRIVING
Fuel economy is affected by several things
such as how you drive, the conditions you
drive under and how you maintain your
vehicle. There are some things to keep in mind that
may improve your fuel economy:
•
Accelerate and slow down in a smooth,
moderate fashion.
• Drive at steady speeds.
• Anticipate stops; slowing down may
eliminate the need to stop.
• Combine errands and minimize
stop-and-go driving (When running
errands, go to the furthest destination
first and then work your way back
home).
• Close the windows for high-speed
driving.
• Drive at reasonable speeds.
• Keep the tires properly inflated and use
only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled
maintenance.
There are also some things you may want
to avoid doing because they reduce your
fuel economy:
• Avoid sudden or hard accelerations.
• Avoid revving the engine before turning
off the car.
• Avoid long idle periods.
• Do not warm up your vehicle on cold
mornings.
• Reduce the use of air conditioning and
heat.
• Avoid using speed control in hilly
terrain.
• Do not rest your foot on the brake
pedal while driving.
• Avoid carrying unnecessary weight.
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202010, Second-Printing Driving Hints
Coolant Change
At specific mileage intervals, as listed in
the scheduled maintenance information,
the coolant should be changed. Add
prediluted coolant approved to the correct
specification. See Capacities and
Specifications (page 223).
Fail-Safe Cooling
Fail-safe cooling allows you to temporarily
drive your vehicle before any incremental
component damage occurs. The fail-safe
distance depends on ambient
temperature, vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, the
coolant temperature gauge moves toward
the red zone: A warning lamp illuminates and
a message may appear in the
information display.
If the engine reaches a preset
over-temperature condition, the engine
automatically switches to alternating
cylinder operation. Each disabled cylinder
acts as an air pump and cools the engine.
When this occurs, your vehicle still
operates, however:
• Engine power is limited.
• The air conditioning system turns off.
Continued operation increases the engine
temperature, causing the engine to
completely shut down. Your steering and
braking effort increases in this situation.
When the engine temperature cools, you
can re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage. When Fail-Safe Mode Is Activated WARNING:
Fail-safe mode is for
use during emergencies only. Operate
your vehicle in fail-safe mode only as
long as necessary to bring your vehicle
to rest in a safe location and seek
immediate repairs. When in fail-safe
mode, your vehicle will have limited
power, will not be able to maintain
high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury. WARNING:
Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap
with a thick cloth to prevent the
possibility of scalding and slowly remove
the cap. Failure to follow this instruction
could result in personal injury.
Your vehicle has limited engine power
when in the fail-safe mode, drive your
vehicle with caution. Your vehicle does not
maintain high-speed operation and the
engine may operate poorly.
Remember that the engine is capable of
automatically shutting down to prevent
engine damage. In this situation:
1. Pull off the road as soon as safely possible and switch the engine off.
2. If you are a member of a roadside assistance program, we recommend
that you contact your roadside
assistance service provider.
3. If this is not possible, wait a short period for the engine to cool.
172
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202010, Second-Printing Maintenance
4. Check the coolant level. If the coolant
level is at or below the minimum mark,
add prediluted coolant immediately.
5. When the engine temperature cools, you can re-start the engine. Have your
vehicle checked as soon as possible to
minimize engine damage.
Note: Driving your vehicle without repair
increases the chance of engine damage.
Engine Coolant Temperature
Management (If Equipped) WARNING:
To reduce the risk of
crash and injury, be prepared that the
vehicle speed may reduce and the
vehicle may not be able to accelerate
with full power until the coolant
temperature reduces.
If you tow a trailer with your vehicle, the
engine may temporarily reach a higher
temperature during severe operating
conditions, for example ascending a long
or steep slope in high ambient
temperatures.
At this time, you may notice the coolant
temperature gauge moves toward the red
zone and a message may appear in the
information display.
You may notice a reduction in vehicle
speed caused by reduced engine power in
order to manage the engine coolant
temperature. Your vehicle may enter this
mode if certain high-temperature and
high-load conditions take place. The
amount of speed reduction depends on
vehicle loading, grade and ambient
temperature. If this occurs, there is no need
to pull off the road. You can continue to
drive your vehicle. The air conditioning may automatically
turn on and off during severe operating
conditions to protect the engine from
overheating. When the coolant
temperature decreases to the normal
operating temperature, the air conditioning
turns on.
If the coolant temperature gauge moves
fully into the red zone, or if the coolant
temperature warning or service engine
soon messages appear in your information
display, do the following:
1. Pull off the road as soon as safely
possible and shift the transmission into
park (P).
2. Leave the engine running until the coolant temperature gauge needle
returns to the normal position. If the
temperature does not drop after
several minutes, follow the remaining
steps.
3. Switch the engine off and wait for it to
cool. Check the coolant level.
4. If the coolant level is at or below the minimum mark, immediately add
prediluted coolant.
5. If the coolant level is normal, restart the engine and continue driving.
AUTOMATIC TRANSMISSION
FLUID CHECK
Have an authorized dealer check and
change the transmission fluid and filter at
the correct service interval. See
Scheduled Maintenance
(page 251).
Do not use supplemental transmission
fluid additives, treatments or cleaning
agents. The use of these materials may
affect transmission operation and result
in damage to internal transmission
components.
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202010, Second-Printing Maintenance
AIR CONDITIONING SYSTEM
CAPACITY AND
SPECIFICATION
WARNING: The air conditioning
refrigerant system contains refrigerant
under high pressure. Only qualified
personnel should service the air
conditioning refrigerant system. Opening the air conditioning refrigerant system
can cause personal injury.
Use refrigerant and oil that meets the
defined specifications.
If you do not use refrigerant and oil that
meets the defined specifications, it could
result in:
• Component damage that your vehicle
warranty does not cover.
• Reduced vehicle performance.
Capacities Refrigerant Oil
Refrigerant
Variant
7.00 fl oz (207 ml)
26.98 oz (0.765 kg)
Front only.
14.00 fl oz (414 ml)
33.02 oz (0.936 kg)
With prep pack.
Materials Specification
Name
WSH-M17B19-A
Motorcraft® R-134a Refrigerant(U.S.)
R-134a Refrigerant / Frigorigène R-134a(Canada)
YN-19(U.S.)
CYN-19-R(Canada)
WSH-M1C231-B
Motorcraft® PAG Refrigerant Compressor Oil(U.S.)
Motorcraft® PAG Refrigerant Compressor Oil / Huile
PAG pour compresseur frigorifique Motor-
craft®(Canada)
YN-12-D(U.S. & Canada)
WASHER FLUID SPECIFICATION
Capacities Quantity
Variant
Fill as required.
All.
229
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202010, Second-Printing Capacities and Specifications
A
A/C
See: Climate Control........................................... 74
About This Manual...........................................7
ABS See: Brakes............................................................ 101
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 102
Accessories....................................................246
Accessories See: Replacement Parts
Recommendation............................................ 14
ACC See: Using Adaptive Cruise Control.............110
Adjusting the Headlamps
..........................179
Adjusting the Steering Wheel...................49
Airbag Disposal................................................41
Air Conditioning See: Climate Control........................................... 74
Air Conditioning System Capacity and Specification...............................................229
Air Filter See: Changing the Engine Air Filter.............168
Appendices....................................................263
At a Glance........................................................18
Audible Warnings and Indicators.............64
Audio System................................................236 General Information......................................... 236
Audio Unit
.......................................................236
Autolamps........................................................53
Automatic High Beam Control
..................55
Automatic High Beam Control Indicators........................................................55
Automatic Transmission.............................96
Automatic Transmission Fluid Capacity and Specification
.....................................230
Automatic Transmission Fluid Check..............................................................173
Auxiliary Power Points.................................80
Auxiliary Switches
........................................247
B
Battery See: Changing the 12V Battery....................... 177Bonnet Lock
See: Opening and Closing the Hood...........165
Booster Seats..................................................26
Brake Fluid Check.........................................176
Brake Fluid Specification
...........................231
Brakes................................................................101 General Information........................................... 101
Breaking-In......................................................142
Bulb Specification Chart
...........................225
C
Canceling the Set Speed............................110
Capacities and Specifications................223
Car Wash See: Cleaning the Exterior............................... 185
Catalytic Converter
........................................93
Changing a Bulb.............................................181
Changing a Fuse
...........................................163
Changing a Road Wheel.............................217
Changing the 12V Battery...........................177
Changing the Engine Air Filter
.................168
Changing the Wiper Blades.....................180
Checking the Wiper Blades......................180
Child Restraint and Seatbelt Maintenance.................................................34
Child Restraint Positioning.........................28
Child Safety......................................................20 General Information............................................ 20
Cleaning Leather Seats
..............................188
Cleaning Products........................................184
Cleaning the Engine....................................186
Cleaning the Exterior...................................185
Cleaning the Instrument Panel and Instrument Cluster Lens.........................188
Cleaning the Interior....................................187
Cleaning the Wheels...................................189
Cleaning the Windows and Wiper Blades............................................................187
Climate Control
...............................................74
Connected Vehicle......................................235
Connected Vehicle –
Troubleshooting............................................ 235
Connecting the Vehicle to a Mobile Network............................................................ 235
Connected Vehicle Limitations
..............235
Connected Vehicle Requirements.........235
289
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202010, Second-Printing Index