2022 FORD E-350 towing

1. Park the loaded vehicle, without the
trailer, on a level surface.
2. Measure the height to the top of your vehicle's front wheel opening on the
fender. This is H1.
3. Attach the loaded trailer to your vehicle
without the weight-distributing bars
connected.
4. Measure the height to the top of your vehicle's front wheel opening on the
fender a second time. This is H2.
5. Install and adjust the tension in the weight-distributing bars so that the
height of your vehicle's front wheel
opening on the fender is approximately
half the way down from H2, toward H1.
6. Check that the trailer is level or slightly
nose down toward your vehicle. If not,
adjust the ball height accordingly and
repeat Steps 2-6.
When the trailer is level or slightly nose
down toward the vehicle:
• Lock the bar tension adjuster in place.
• Check that the trailer tongue securely
attaches and locks onto the hitch.
• Install safety chains, lighting, and trailer
brake controls as required by law or the
trailer manufacturer.
Safety Chains
Note: Do not attach safety chains to the
bumper.
Always connect the safety chains to the
frame or hook retainers of your vehicle
hitch.
To connect the safety chains, cross the
chains under the trailer tongue and allow
enough slack for turning tight corners. Do
not allow the chains to drag on the ground. Trailer Brakes WARNING: Do not connect a
trailer's hydraulic brake system directly
to your vehicle's brake system. Your
vehicle may not have enough braking
power and your chances of having a
collision greatly increase.
Electric brakes and manual, automatic or
surge-type trailer brakes are safe if you
install them properly and adjust them to
the manufacturer's specifications. The
trailer brakes must meet local and federal
regulations.
The rating for the tow vehicle's braking
system operation is at the gross vehicle
weight rating, not the gross combined
weight rating.
Separate functioning brake systems
are required for safe control of towed
vehicles and trailers weighing more
than 1500 lb (680 kg) when loaded.
Integrated Trailer Brake Controller (If
Equipped) WARNING:
Use the integrated
trailer brake controller to properly adjust
the trailer brakes and check all
connections before towing a trailer.
Failure to follow this instruction could
result in the loss of control of your
vehicle, personal injury or death.
Note: The Ford trailer brake controller has
been verified to be compatible with trailers
having electric-actuated drum brakes (one
to four axles) and electric-over-hydraulic
brakes. It will not activate hydraulic
surge-style trailer brakes. It is the
responsibility of the customer to ensure that
the trailer brakes are adjusted appropriately,
functioning normally and all electric
connections are properly made.
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When used properly, the trailer brake
controller assists in smooth and effective
trailer braking by powering the trailer
’s
electric or electric-over-hydraulic brakes
with a proportional output based on the
towing vehicle ’s brake pressure.
The controller user interface consists of
the following:
A: + and - (Gain adjustment buttons):
Pressing these buttons adjusts the
controller's power output to the trailer
brakes in 0.5 increments. You can increase
the gain setting to 10.0 (maximum trailer
braking) or decrease it to 0 (no trailer
braking). The gain setting displays in the
message center. The controller shows gain setting, output
bar graph, and trailer connectivity status
in the information display. They appear in
the information display as follows:
•
Trailer Brake Controller Gain (without
trailer connected): Shows the current
gain setting during a given ignition cycle
and when adjusting the gain. This also
displays if you use the manual control
lever or make gain adjustments with
no trailer connected.
• Trailer Brake Controller Gain Output:
Displays when you push your vehicle's
brake pedal, or upon use of the manual
control. Bar indicators illuminate in the
information display to indicate the
amount of power going to the trailer
brakes relative to the brake pedal or
manual control input. One bar indicates
the least amount of output; six bars
indicate maximum output.
• Trailer Connected: Displays when the
system senses a correct trailer wiring
connection (a trailer with electric trailer
brakes) during a given ignition cycle.
• Trailer Disconnected: Displays,
accompanied by a single audible time,
when the system senses a trailer
connection and then a disconnection,
either intentional or unintentional,
during a given ignition cycle. It also
displays if a truck or trailer-wiring fault
occurs causing the trailer to appear
disconnected. This message can also
display if you use the manual control
lever without a trailer connected.
B:
Manual control lever: Slide the control
lever to the left to switch on the trailer's
electric brakes independent of the tow
vehicle's. See the following Procedure for
Adjusting Gain
section for instructions
on proper use of this feature. If you use the
manual control while the brake is also
applied, the greater of the two inputs
determines the power sent to the trailer
brakes.
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•
Stop lamps: Using the manual control
lever illuminates both the trailer brake
lamps and your vehicle brake lamps
except the center high-mount stop
lamp, if you make the proper electrical
connection to the trailer. Pressing your
vehicle brake pedal also illuminates
both trailer and vehicle brake lamps.
Procedure for Adjusting Gain
Note: Only perform this procedure in a
traffic-free environment at speeds of
approximately 20-25 mph (30-40 km/h).
The gain setting sets the trailer brake
controller for the specific towing condition.
You should change the setting as towing
conditions change. Changes to towing
conditions include trailer load, vehicle load,
road conditions and weather.
The gain should be set to provide the
maximum trailer braking assistance while
making sure the trailer wheels do not lock
when using the brakes. Locked trailer
wheels may lead to trailer instability.
1. Make sure the trailer brakes are in good
working condition, functioning normally
and properly adjusted. See your trailer
dealer if necessary.
2. Hook up the trailer and make the electrical connections according to the
trailer manufacturer's instructions.
3. When you plug in a trailer with electric or electric-over-hydraulic brakes, a
message confirming connection
appears in the information display.
4. Use the gain adjustment (+ and -) buttons to increase or decrease the
gain setting to the desired starting
point. A gain setting of 6.0 is a good
starting point for heavier loads.
5. In a traffic-free environment, tow the trailer on a dry, level surface at a speed
of 20-25 mph (30-40 km/h) and
squeeze the manual control lever
completely. 6. If the trailer wheels lock up, indicated
by squealing tires, reduce the gain
setting. If the trailer wheels turn freely,
increase the gain setting. Repeat Steps
5 and 6 until the gain setting is at a
point just below trailer wheel lock-up.
If towing a heavier trailer, trailer wheel
lock-up may not be attainable even
with the maximum gain setting of 10.
Explanation of Information Display
Warning Messages
Note: An authorized dealer can diagnose
the trailer brake controller to determine
exactly which trailer fault has occurred.
However, your Ford warranty does not cover
this diagnosis if the fault is with the trailer.
A message indicating a trailer brake
module fault may display in response to
faults sensed by the trailer brake controller,
accompanied by a single tone. If this
message appears, contact an authorized
dealer as soon as possible for diagnosis
and repair. The controller may still
function, but performance may be
degraded.
A message indicating a trailer wiring fault
may display when there is a short circuit
on the electric brake output wire. If this
message displays, accompanied by a
single tone, with no trailer connected, the
problem is with your vehicle wiring
between the trailer brake controller and
the 7-pin connector at the bumper. If the
message only displays with a trailer
connected, the problem is with the trailer
wiring. Consult your trailer dealer for
assistance. This can be a short to ground
(such as a chaffed wire), short to voltage
(such as a pulled pin on trailer emergency
breakaway battery) or the trailer brakes
may be drawing too much current.
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Points to Remember
Note:
Do not attempt removal of the trailer
brake controller without consulting the
Workshop Manual. Damage to the unit may
result.
• Adjust gain setting before using the
trailer brake controller for the first time.
• Adjust gain setting, using the procedure
above, whenever road, weather and
trailer or vehicle loading conditions
change from when the gain was initially
set.
• Only use the manual control lever for
proper adjustment of the gain during
trailer setup. Misuse, such as
application during trailer sway, could
cause instability of trailer or tow
vehicle.
• Avoid towing in adverse weather
conditions. The trailer brake controller
does not provide anti-lock control of
the trailer wheels. Trailer wheels can
lock up on slippery surfaces, resulting
in reduced stability of trailer and tow
vehicle.
• The trailer brake controller is equipped
with a feature that reduces output at
vehicle speeds below 11 mph (18 km/h)
so trailer and vehicle braking is not jerky
or harsh. This feature is only available
when applying the brakes using your
vehicle's brake pedal, not the
controller.
• The controller interacts with the brake
control system and powertrain control
system of your vehicle to provide the
best performance on different road
conditions.
• Your vehicle's brake system and the
trailer brake system work
independently of each other. Changing
the gain setting on the controller does
not affect the operation of your
vehicle's brakes whether you attach a
trailer or not. •
When you switch the engine off, the
controller output is disabled and the
display and module shut down. The
controller module and display turn on
when you switch the ignition on.
• The trailer brake controller is only a
factory-installed or dealer-installed
item. Ford is not responsible for
warranty or performance of the
controller due to misuse or customer
installation.
Trailer Lamps WARNING: Never connect any
trailer lamp wiring to the vehicle's tail
lamp wiring; this may damage the
electrical system resulting in fire. Contact
your authorized dealer as soon as
possible for assistance in proper trailer
tow wiring installation. Additional
electrical equipment may be required.
Trailer lamps are required on most towed
vehicles. Make sure all running lights, brake
lights, direction indicators and hazard lights
are working.
Before Towing a Trailer
Practice turning, stopping and backing up
to get the feel of your vehicle-trailer
combination before starting on a trip.
When turning, make wider turns so the
trailer wheels clear curbs and other
obstacles.
When Towing a Trailer
• Do not drive faster than
70 mph
(113 km/h) during the first 500 mi
(800 km).
• Do not make full-throttle starts.
• Check your hitch, electrical connections
and trailer wheel lug nuts thoroughly
after you have traveled 50 mi (80 km).
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•
When stopped in congested or heavy
traffic during hot weather, place the
gearshift in position P to aid engine and
transmission cooling and to help A/C
performance.
• Switch off the speed control with
heavy loads or in hilly terrain. The
speed control may turn off
automatically when you are towing on
long, steep grades.
• Shift to a lower gear when driving down
a long or steep hill. Do not apply the
brakes continuously, as they may
overheat and become less effective.
• If your transmission is equipped with a
Grade Assist or Tow/Haul feature, use
this feature when towing. This provides
engine braking and helps eliminate
excessive transmission shifting for
optimum fuel economy and
transmission cooling.
• If your vehicle is equipped with
AdvanceTrac with RSC, this system
may turn on during typical cornering
maneuvers with a heavily loaded trailer.
This is normal. Turning the corner at a
slower speed while towing may reduce
this tendency.
• Allow more distance for stopping with
a trailer attached. Anticipate stops and
brake gradually.
• Avoid parking on a grade. However, if
you must park on a grade:
1. Turn the steering wheel to point your vehicle tires away from traffic flow.
2. Set your vehicle parking brake.
3. Place the automatic transmission in position P.
4. Place wheel chocks in front and back of the trailer wheels. (Chocks not
included with vehicle.) Your vehicle may be equipped with a
temporary or conventional spare tire. A
"temporary" spare tire is different in size
(diameter or width), tread-type
(All-Season or All Terrain) or is from a
different manufacturer than the road tires
on your vehicle. Consult information on the
tire label or Safety Compliance label for
limitations when using.
Launching or Retrieving a Boat or
Personal Watercraft (PWC)
Note:
Disconnect the wiring to the trailer
before
backing the trailer into the water.
Note: Reconnect the wiring to the trailer
after
removing the trailer from the water.
When backing down a ramp during boat
launching or retrieval:
• Do not allow the static water level to
rise above the bottom edge of the rear
bumper.
• Do not allow waves to break higher
than
6 in (15 cm) above the bottom
edge of the rear bumper.
Exceeding these limits may allow water to
enter vehicle components:
• Causing internal damage to the
components.
• Affecting driveability, emissions and
reliability.
Replace the rear axle lubricant anytime
the rear axle has been submerged in water.
Water may have contaminated the rear
axle lubricant, which is not normally
checked or changed unless a leak is
suspected or other axle repair is required.
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TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing
WARNING: If your vehicle has a
steering wheel lock make sure the
ignition is in the accessory or on position
when being towed.
You can flat-tow (all wheels on the
ground, regardless of the powertrain or
transmission configuration) your disabled
vehicle (without access to wheel dollies
or vehicle transport trailer) under the
following conditions:
• Your vehicle is facing forward so you
tow it in a forward direction.
• You shift into Neutral (N). If you cannot
shift into Neutral (N), you may need to
override the transmission. See
Transmission
(page 96).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is
50 mi (80 km).
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle. See
Climate Control
(page 74).
Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. These
guidelines are to make sure you do not
damage the transmission during towing.
Do not tow your vehicle with any wheels
on the ground, as vehicle or transmission
damage may occur. It is recommended to
tow your vehicle with all four wheels off
the ground, for example when using a
vehicle transport trailer. Otherwise, you
cannot tow your vehicle.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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If you need to have your vehicle towed,
contact a professional towing service or,
if you are a member of a roadside
assistance program, your roadside
assistance service provider.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. Ford
Motor Company has not approved a
slingbelt towing procedure. Vehicle
damage may occur if towed incorrectly, or
by any other means.
Ford Motor Company produces a towing
manual for all authorized tow truck
operators. Have your tow truck operator
refer to this manual for proper hook-up
and towing procedures for your vehicle.
It is acceptable to have your two-wheel
drive vehicle towed with the front wheels
on the ground (without dollies) and the
rear wheels off the ground.
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