
Coolant Change
At specific mileage intervals, as listed in
the scheduled maintenance information,
the coolant should be changed. Add
prediluted coolant approved to the correct
specification. See Capacities and
Specifications (page 223).
Fail-Safe Cooling
Fail-safe cooling allows you to temporarily
drive your vehicle before any incremental
component damage occurs. The fail-safe
distance depends on ambient
temperature, vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, the
coolant temperature gauge moves toward
the red zone: A warning lamp illuminates and
a message may appear in the
information display.
If the engine reaches a preset
over-temperature condition, the engine
automatically switches to alternating
cylinder operation. Each disabled cylinder
acts as an air pump and cools the engine.
When this occurs, your vehicle still
operates, however:
• Engine power is limited.
• The air conditioning system turns off.
Continued operation increases the engine
temperature, causing the engine to
completely shut down. Your steering and
braking effort increases in this situation.
When the engine temperature cools, you
can re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage. When Fail-Safe Mode Is Activated WARNING:
Fail-safe mode is for
use during emergencies only. Operate
your vehicle in fail-safe mode only as
long as necessary to bring your vehicle
to rest in a safe location and seek
immediate repairs. When in fail-safe
mode, your vehicle will have limited
power, will not be able to maintain
high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury. WARNING:
Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap
with a thick cloth to prevent the
possibility of scalding and slowly remove
the cap. Failure to follow this instruction
could result in personal injury.
Your vehicle has limited engine power
when in the fail-safe mode, drive your
vehicle with caution. Your vehicle does not
maintain high-speed operation and the
engine may operate poorly.
Remember that the engine is capable of
automatically shutting down to prevent
engine damage. In this situation:
1. Pull off the road as soon as safely possible and switch the engine off.
2. If you are a member of a roadside assistance program, we recommend
that you contact your roadside
assistance service provider.
3. If this is not possible, wait a short period for the engine to cool.
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4. Check the coolant level. If the coolant
level is at or below the minimum mark,
add prediluted coolant immediately.
5. When the engine temperature cools, you can re-start the engine. Have your
vehicle checked as soon as possible to
minimize engine damage.
Note: Driving your vehicle without repair
increases the chance of engine damage.
Engine Coolant Temperature
Management (If Equipped) WARNING:
To reduce the risk of
crash and injury, be prepared that the
vehicle speed may reduce and the
vehicle may not be able to accelerate
with full power until the coolant
temperature reduces.
If you tow a trailer with your vehicle, the
engine may temporarily reach a higher
temperature during severe operating
conditions, for example ascending a long
or steep slope in high ambient
temperatures.
At this time, you may notice the coolant
temperature gauge moves toward the red
zone and a message may appear in the
information display.
You may notice a reduction in vehicle
speed caused by reduced engine power in
order to manage the engine coolant
temperature. Your vehicle may enter this
mode if certain high-temperature and
high-load conditions take place. The
amount of speed reduction depends on
vehicle loading, grade and ambient
temperature. If this occurs, there is no need
to pull off the road. You can continue to
drive your vehicle. The air conditioning may automatically
turn on and off during severe operating
conditions to protect the engine from
overheating. When the coolant
temperature decreases to the normal
operating temperature, the air conditioning
turns on.
If the coolant temperature gauge moves
fully into the red zone, or if the coolant
temperature warning or service engine
soon messages appear in your information
display, do the following:
1. Pull off the road as soon as safely
possible and shift the transmission into
park (P).
2. Leave the engine running until the coolant temperature gauge needle
returns to the normal position. If the
temperature does not drop after
several minutes, follow the remaining
steps.
3. Switch the engine off and wait for it to
cool. Check the coolant level.
4. If the coolant level is at or below the minimum mark, immediately add
prediluted coolant.
5. If the coolant level is normal, restart the engine and continue driving.
AUTOMATIC TRANSMISSION
FLUID CHECK
Have an authorized dealer check and
change the transmission fluid and filter at
the correct service interval. See
Scheduled Maintenance
(page 251).
Do not use supplemental transmission
fluid additives, treatments or cleaning
agents. The use of these materials may
affect transmission operation and result
in damage to internal transmission
components.
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Checking Automatic Transmission
Fluid
For scheduled intervals of the fluid checks
and changes, See Scheduled
Maintenance (page 251). Your
transmission does not consume fluid.
However, if the transmission is not working
properly, for example, if the transmission
slips or shifts slowly, or if you notice some
sign of fluid leakage, check the fluid level
as soon as possible.
Automatic transmission fluid expands
when warmed. To obtain an accurate fluid
check, drive the vehicle until it is at normal
operating temperature, approximately
19 mi (30 km). Verify that the transmission
fluid temperature gauge on the instrument
cluster is within normal range.
1. Drive the vehicle
19 mi (30 km) until it
reaches normal operating temperature.
2. Park the vehicle on a level surface and
engage the parking brake.
3. With the engine running, parking brake
engaged and your foot on the brake
pedal, move the gearshift lever through
all of the gear ranges. Allow sufficient
time for each gear to engage.
4. Put the transmission in park (P) and leave the engine running.
5. Remove the dipstick, wiping it clean with a clean, dry, lint free rag.
6. Install the dipstick, fully seating it in the
filler tube.
7. Remove the dipstick and inspect the fluid level. The fluid should be in the
designated area for normal operating
temperature or ambient temperature. Low Fluid Level
Do not drive the vehicle if there is no
indication of fluid on the dipstick and the
ambient temperature is above
50°F
(10°C).
Correct Fluid Level Drive the vehicle
19 mi (30 km) or until it
reaches normal operating temperature.
Check the fluid at the normal operating
temperature of
196°F (91°C) to 215°F
(102°C) on a level surface.
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High Fluid Level
Fluid levels above the safe range may
result in transmission failure. An overfill
condition of transmission fluid may cause
shift and engagement concerns, and
possible damage.
An overheating condition can cause high
fluid levels.
Adjusting Automatic Transmission
Fluid Levels
Note:
Use of a non-approved automatic
transmission fluid may cause internal
transmission component damage.
Make sure to use the correct type of fluid.
You can find the type of fluid used on the
transmission dipstick, or in your owner's
manual. See Capacities and
Specifications (page 223).
If necessary, add fluid in
8 fl oz (250 ml)
increments through the filler tube until the
level is correct. If an overfill occurs, have a qualified
technician remove excess fluid.
Note:
An overfill condition of transmission
fluid may cause shift and engagement
concerns, and possible damage.
Do not use supplemental transmission
fluid additives, treatments or cleaning
agents. The use of these materials may
affect transmission operation and result
in damage to internal transmission
components.
Automatic Transmission Fluid
Filter Your automatic transmission has a
serviceable transmission fluid filter inside
the transmission bottom pan. For service
intervals for the automatic transmission
fluid and transmission filter, See
Scheduled Maintenance
(page 251).
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For detailed interval information, see
Scheduled Maintenance in your Owner's
Manual or your local maintenance guide.
POWER STEERING FLUID
CHECK
WARNING: A fluid level between
the MAX and MIN lines is within the
normal operating range and there is no
need to add fluid. A fluid level not in the
normal operating range could
compromise the performance of the
system. WARNING:
For E-350 and E-450
vehicles with the Hydro-Boost Brake
System, do not press the brake pedal
after the engine has been turned off.
Pressing the brake pedal after the engine
has been turned off will give a false
power steering fluid level reading.
Only use fluid that meets Ford
specifications. See
Hydraulic Power
Steering Fluid Capacity and
Specification
(page 233).
To top up the power steering fluid level do
the following.
1. Start the engine and let it run until it reaches normal operating temperature.
2. Make sure the fluid is within the
MIN
and MAX range.
3. If the fluid level is low, add fluid to be within the
MIN and MAX range. Do not
overfill.
4. While the engine idles, turn the steering
wheel left and right several times.
5. Recheck the fluid level in the reservoir.
Note: Do not operate the vehicle with a low
power steering pump fluid level. CHANGING THE 12V BATTERY WARNING:
This vehicle may have
more than one battery. Removing the
battery cables from only one battery
does not disconnect your vehicle
electrical system. Make sure you
disconnect the battery cables from all
batteries when disconnecting power.
Failure to do so may cause serious
personal injury or property damage. WARNING:
Batteries normally
produce explosive gases which can
cause personal injury. Therefore, do not
allow flames, sparks or lighted
substances to come near the battery.
When working near the battery, always
shield your face and protect your eyes.
Always provide correct ventilation. WARNING:
When lifting a
plastic-cased battery, excessive pressure
on the end walls could cause acid to flow
through the vent caps, resulting in
personal injury and damage to the
vehicle or battery. Lift the battery with a
battery carrier or with your hands on
opposite corners. WARNING:
Keep batteries out of
reach of children. Batteries contain
sulfuric acid. Avoid contact with skin,
eyes or clothing. Shield your eyes when
working near the battery to protect
against possible splashing of acid
solution. In case of acid contact with skin
or eyes, flush immediately with water for
a minimum of 15 minutes and get prompt
medical attention. If acid is swallowed,
call a physician immediately.
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Tire Rotation
WARNING: If the tire label
shows different tire pressures for
the front and rear tires and the
vehicle has a tire pressure
monitoring system, then you
need to update the settings for
the system sensors. Always
perform the system reset
procedure after tire rotation. If
you do not reset the system, it
may not provide a low tire
pressure warning when
necessary.
Note: If your tires show uneven
wear ask an authorized dealer to
check for and correct any wheel
misalignment, tire imbalance or
mechanical problem involved
before tire rotation.
Note: Your vehicle may be
equipped with a dissimilar spare
wheel and tire assembly. A
dissimilar spare wheel and tire
assembly is defined as a spare
wheel and tire assembly that is
different in brand, size or
appearance from the road tires and
wheels. If you have a dissimilar
spare wheel and tire assembly it is
intended for temporary use only
and should not be used in a tire
rotation.
Note: After having your tires
rotated, inflation pressure must be
checked and adjusted to the
vehicle requirements. Rotating your tires at the
recommended interval (as
indicated in the Scheduled
Maintenance chapter) helps your
tires wear more evenly, providing
better tire performance and longer
tire life. Sometime irregular tire
wear can be corrected by rotating
the tires.
Rear-wheel drive vehicles and
four-wheel drive vehicles (front
tires at left of diagram).
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Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 5% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Protect extended service plan
coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
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GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenance
schedule helps protect against major repair
expenses resulting from neglect or
inadequate maintenance and may help to
increase the value of your vehicle when
you sell or trade it. Keep all receipts for
completed maintenance with your vehicle.
We have established regular maintenance
intervals for your vehicle based upon
rigorous testing. It is important that you
have your vehicle serviced at the proper
times. These intervals serve two purposes;
one is to maintain the reliability of your
vehicle and the second is to keep your cost
of owning your vehicle down.
It is your responsibility to have all
scheduled maintenance performed and to
make sure that the materials used meet
the specifications identified in this owner's
manual. See Capacities and
Specifications (page 223).
Failure to perform scheduled maintenance
invalidates warranty coverage on parts
affected by the lack of maintenance.
Why Maintain Your Vehicle at Your
Dealership?
Factory-trained Technicians
Service technicians participate in extensive
factory-sponsored certification training to
help them become experts on the
operation of your vehicle. Ask your
dealership about the training and
certification their technicians have
received. Genuine Ford and Motorcraft
Replacement Parts
Dealerships stock Ford, Motorcraft and
Ford-authorized branded re-manufactured
replacement parts. These parts meet or
exceed our specifications. Parts installed
at your dealership carry a nationwide
24-month or unlimited mile (kilometer)
parts and labor limited warranty.
If you do not use Ford authorized parts they
may not meet our specifications and
depending on the part, it could affect
emissions compliance.
Convenience
Many dealerships have extended evening
and Saturday hours to make your service
visit more convenient and they offer one
stop shopping. They can perform any
services that are required on your vehicle,
from general maintenance to collision
repairs.
Note:
Not all dealers have extended hours
or body shops. Please contact your dealer
for details.
Protecting Your Investment
Maintenance is an investment that pays
dividends in the form of improved
reliability, durability and resale value. To
maintain the proper performance of your
vehicle and its emission control systems,
make sure you have scheduled
maintenance performed at the designated
intervals.
Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to properly diagnose and repair
your vehicle.
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