
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel or petrol/gas engines or the proper
sulfur fuel for diesel engines.
If you cannot find the proper fuel
recommended for your vehicle, contact
our Customer Relationship Center.
The use of improper fuels in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using improper fuels may
also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands
and/or Puerto Rico, Central America, the
Caribbean, and Israel and the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact the corresponding Ford Customer
Assistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in: E-mail
Fax
Phone
Customer Relation-
ship Center
[email protected]
N/A
N/A
Asia Pacific
[email protected]
N/A
+1-800-841-3673
Caribbean and
Central America
[email protected]
971 4 3327 266
Ford
Middle East 80004443673
Lincoln
80004441067
UAE
80004441066
Saudi Arabia
8008443673
Mobily and Zain cell
phone users in Saudi 800850078
Kuwait
22280384
152
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202010, Second-Printing Customer Assistance

For detailed interval information, see
Scheduled Maintenance in your Owner's
Manual or your local maintenance guide.
POWER STEERING FLUID
CHECK
WARNING: A fluid level between
the MAX and MIN lines is within the
normal operating range and there is no
need to add fluid. A fluid level not in the
normal operating range could
compromise the performance of the
system. WARNING:
For E-350 and E-450
vehicles with the Hydro-Boost Brake
System, do not press the brake pedal
after the engine has been turned off.
Pressing the brake pedal after the engine
has been turned off will give a false
power steering fluid level reading.
Only use fluid that meets Ford
specifications. See
Hydraulic Power
Steering Fluid Capacity and
Specification
(page 233).
To top up the power steering fluid level do
the following.
1. Start the engine and let it run until it reaches normal operating temperature.
2. Make sure the fluid is within the
MIN
and MAX range.
3. If the fluid level is low, add fluid to be within the
MIN and MAX range. Do not
overfill.
4. While the engine idles, turn the steering
wheel left and right several times.
5. Recheck the fluid level in the reservoir.
Note: Do not operate the vehicle with a low
power steering pump fluid level. CHANGING THE 12V BATTERY WARNING:
This vehicle may have
more than one battery. Removing the
battery cables from only one battery
does not disconnect your vehicle
electrical system. Make sure you
disconnect the battery cables from all
batteries when disconnecting power.
Failure to do so may cause serious
personal injury or property damage. WARNING:
Batteries normally
produce explosive gases which can
cause personal injury. Therefore, do not
allow flames, sparks or lighted
substances to come near the battery.
When working near the battery, always
shield your face and protect your eyes.
Always provide correct ventilation. WARNING:
When lifting a
plastic-cased battery, excessive pressure
on the end walls could cause acid to flow
through the vent caps, resulting in
personal injury and damage to the
vehicle or battery. Lift the battery with a
battery carrier or with your hands on
opposite corners. WARNING:
Keep batteries out of
reach of children. Batteries contain
sulfuric acid. Avoid contact with skin,
eyes or clothing. Shield your eyes when
working near the battery to protect
against possible splashing of acid
solution. In case of acid contact with skin
or eyes, flush immediately with water for
a minimum of 15 minutes and get prompt
medical attention. If acid is swallowed,
call a physician immediately.
177
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202010, Second-Printing Maintenance

Removing Vehicle From Storage
When your vehicle is ready to come out of
storage, do the following:
•
Wash your vehicle to remove any dirt
or grease film build-up on window
surfaces.
• Check windshield wipers for any
deterioration.
• Check under the hood for any foreign
material that may have collected
during storage such as mice or squirrel
nests.
• Check the exhaust for any foreign
material that may have collected
during storage.
• Check tire pressures and set tire
inflation per the Tire Label.
• Check brake pedal operation. Drive
your vehicle 15 ft (4.5 m) back and
forth to remove rust build-up.
• Check fluid levels (including coolant,
oil and gas) to make sure there are no
leaks, and fluids are at recommended
levels.
• If you remove the battery, clean the
battery cable ends and check for
damage.
Contact an authorized dealer if you have
any concerns or issues.
191
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202010, Second-Printing Vehicle Care

WARNING: For a mounting
pressure more than 20 psi
(1.38 bar) greater than the
maximum pressure, a Ford
dealer or other tire service
professional should do the
mounting. WARNING:
Always inflate
steel carcass tires with a remote
air fill with the person inflating
standing at a minimum of
12 ft
(3.66 m) away from the wheel
and tire assembly. WARNING:
When inflating
the tire for mounting pressures
up to
20 psi (1.38 bar) greater
than the maximum pressure on
the tire sidewall, the following
precautions must be taken to
protect the person mounting the
tire:
• Make sure that you have the
correct tire and wheel size.
• Lubricate the tire bead and
wheel bead seat area again.
• Stand at a minimum of
12 ft
(3.6 m) away from the wheel
and tire assembly.
• Use both eye and ear
protection.
Important: Remember to replace
the wheel valve stems when the
road tires are replaced on your
vehicle The two front tires or two rear tires
should generally be replaced as a
pair.
The tire pressure sensors mounted
in the wheels are not designed to
be used in aftermarket wheels.
The use of wheels or tires not
recommended by Ford Motor
Company may affect the
operation of your tire pressure
monitoring system.
If the tire pressure monitoring
system indicator is flashing, the
system is malfunctioning. Your
replacement tire might be
incompatible with your tire
pressure monitoring system, or
some component of the system
may be damaged.
Replacing a Tire That is
Greenhouse Gas Certified
The tires installed on this vehicle
at the factory as original
equipment are certified for
Greenhouse Gas and Fuel
Efficiency regulations.
Replacement tires must be of
equal or lower rolling resistance
level (TRRL or Crr). Consult with
your tire supplier(s) for
appropriate replacement tires.
208
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202010, Second-Printing Wheels and Tires

Customer Action Required
Possible Cause
Low Tire Pressure
Warning Light
Make sure tires are at the proper pres-
sure. See Inflating your tires in this
chapter. After inflating your tires to the
manufacturer’s recommended pressure
as shown on the Tire Label, located on
the edge of driver door or the B-Pillar, the
vehicle must be driven for at least two
minutes over 20 mph (32 km/h) before
the light turns off.
Tire(s) under-inflated
Solid warning light
Repair the damaged road wheel and tire
assembly and reinstall it on the vehicle
to restore system function. For a
description on how the system functions,
see
When your temporary spare tire
is installed in this section.
Spare tire in use
If the tires are properly inflated and the
spare tire is not in use but the light
remains on, contact your authorized
dealer as soon as possible.
TPMS malfunction
Repair the damaged road wheel and tire
assembly and reinstall it on the vehicle
to restore system function. For a
description on how the system functions,
see
When your temporary spare tire
is installed in this section.
Spare tire in use
Flashing warning
light
If the tires are properly inflated and the
spare tire is not in use but the light
remains on, contact your authorized
dealer as soon as possible.
TPMS malfunction
When Inflating Your Tires
When putting air into your tires, such as at
a gas station or in your garage, the tire
pressure monitoring system may not
respond immediately to the air added to
your tires. It may take up to two minutes of driving
over 20 mph (32 km/h) for the light to turn
off after you have filled your tires to the
recommended inflation pressure.
215
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202010, Second-Printing Wheels and Tires

ENGINE OIL CAPACITY AND
SPECIFICATION
Use oil that meets the defined
specification and viscosity grade.
If you do not use oil that meets the defined
specification and viscosity grade, it could
result in:
•
Component damage that your vehicle
warranty does not cover.
• Longer engine cranking periods.
• Increased emission levels.
• Reduced vehicle performance.
• Reduced fuel economy. An oil that displays this symbol conforms
to current engine, emission system and
fuel economy performance standards of
ILSAC.
We recommend Motorcraft motor oil for
your vehicle. If Motorcraft oil is not
available, use motor oils of the
recommended viscosity grade that display
the API Certification Mark for gasoline
engines.
Do not use supplemental engine oil
additives because they are unnecessary
and could lead to engine damage that your
vehicle warranty does not cover.
Capacities Including the Oil Filter
Variant
8.0 qt (7.57 L)
All.
Materials Specification
Name
WSS-M2C961-A1
Motorcraft® SAE 5W-30 Synthetic Blend Motor
Oil(U.S.)
Motorcraft® SAE 5W-30 Super Premium Motor Oil
/ Huile moteur de très haute qualité SAE 5W-30
Motorcraft®(Canada)
XO-5W30-Q1SP(U.S.)
CXO-5W30-LSP6(Canada)
226
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202010, Second-Printing Capacities and SpecificationsE142732

Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)
Replace engine air filter.
Inspect frequently, service
as required
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5,000 mi (8,000 km)
Rotate the tires1
, inspect tires for wear and measure the
tread depth.
Change the engine oil and filter. 2
Every
5,000 mi (8,000 km)
or six months
Perform a multi-point inspection.
1 Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels
only if unusual wear is noted.
2 Reset your Intelligent Oil-Life Monitor after each engine oil and filter change. See
Oil
Change Indicator Reset (page 168). Exclusive Use of E85 - Flex Fuel Vehicles Only
If ran exclusively on E85, fill the fuel tank with regular
unleaded fuel.
Every oil change
Exceptions
There are several exceptions to the Normal
Schedule:
Axle(s) and transfer case, four-wheel drive
vehicles, fluid changes or level checks are
not required unless a leak is suspected or
the assembly has been submerged in
water. Contact an authorized dealer for
service. California fuel filter replacement: If you
register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. We however, urge you to have
all recommended maintenance services
performed at the specified intervals and
to record all vehicle service.
Hot climate oil change intervals
:
Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using an
American Petroleum Institute (API)
Certified for Gasoline Engines (Certification
mark) oil of SM or SN quality, the normal
oil change interval is 5,000 mi (8,000 km)
.
257
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202010, Second-Printing Scheduled Maintenance

Connected Vehicle –
Troubleshooting........................................235
Connected Vehicle – Frequently Asked Questions......................................................... 235
Connecting a Bluetooth® Device...........241
Connecting the Vehicle to a Mobile Network........................................................235
Connecting FordPass to the Modem.........235
Disabling the Connectivity Device...............235
Enabling and Disabling the Modem...........235
What Is the Modem.......................................... 235
Coolant Check See: Engine Coolant Check............................ 169
Cooling System Capacity and Specification
...............................................227
Crash Sensors and Airbag Indicator.......40
Cruise Control
................................................109
Cruise Control Indicators............................110
Cruise Control - Vehicles With: Adaptive Cruise Control
...............................................49
Cruise Control - Vehicles With: Cruise Control............................................................49
Customer Assistance
..................................149
Customer Information...............................259
Radio Frequency Certification
Labels................................................................ 259
D
Data Recording
..................................................9
Daytime Running Lamps.............................54
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL)
............53
Digital Radio..................................................239
Direction Indicators.......................................54
Doors and Locks.............................................45
Driver Alert.......................................................118
Driver and Passenger Airbags...................36
Driving Aids......................................................118
Driving Hints....................................................141
Driving Through Water
................................142
DRL See: Daytime Running Lamps......................... 54
See: Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL)................53 E
Economical Driving.......................................141
Electromagnetic Compatibility
..............263
Emission Law...................................................92
End User License Agreement.................266
Engine Block Heater
.....................................84
Engine Coolant Check................................169
Engine Emission Control.............................92
Engine Immobilizer See: Passive Anti-Theft System..................... 48
Engine Oil Capacity and Specification...............................................226
Engine Oil Check
...........................................167
Engine Oil Dipstick........................................167
Engine Specifications.................................223
Environment......................................................17
Essential Towing Checks...........................134
Event Data Recording See: Data Recording.............................................. 9
Exterior Mirrors
.................................................57
F
Fastening the Seatbelts
................................31
Flat Tire See: Changing a Road Wheel......................... 217
Floor Mats........................................................142
Ford Credit
.........................................................14
Ford Protect...................................................249
Fuel and Refueling
........................................86
Fuel Consumption.........................................90
Fuel Filter
.........................................................180
Fuel Quality - E85..........................................86
Fuel Quality - Gasoline................................88
Fuel Shutoff
....................................................145
Fuel Tank Capacity......................................228
Fuses.................................................................155
Fuse Specification Chart...........................155
G
Gauges...............................................................59
Gearbox See: Transmission............................................... 96
General Information on Radio Frequencies...................................................42
General Maintenance Information.........251
290
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202010, Second-Printing Index