MOBILE DEVICE DATA
If you connect a mobile device to yourvehicle, you can display data from yourdevice on the touchscreen for example,music and album art. You can share yourvehicle data with mobile apps on yourdevice through the system. See AppRequirements (page 444).
The mobile apps function operates by yourconnected device sending data to us in theUnited States. The data is encrypted andincludes, for example, the vehicleidentification number of your vehicle, theSYNC module serial number, odometer,enabled apps, usage statistics anddebugging information. We retain it onlyas long as necessary to provide the service,to troubleshoot, for continuousimprovement and to offer you productsand services that may be of interest to youaccording to your preferences and whereallowed by law.
If you connect a cell phone to the system,the system creates a profile that links tothat cell phone. The cell phone profileenables more mobile features and efficientoperation. The profile contains, forexample data from your phonebook, readand unread text messages and call history,including history of calls when your cellphone was not connected to the system.
If you connect a media device, the systemcreates and retains a media device indexof supported media content. The systemalso records a short diagnostic log ofapproximately 10 minutes of all recentsystem activity.
The cell phone profile, media device indexand diagnostic log remain in your vehicleunless you delete them and are generallyaccessible only in your vehicle when youconnect your cell phone or media device.If you no longer plan to use the system oryour vehicle, we recommend you use themaster reset function to erase the storedinformation. See Performing a MasterReset (page 451).
System data cannot be accessed withoutspecial equipment and access to yourvehicle's module.
For additional information about ourprivacy policy, refer to the local Fordwebsite.
Note:To find out if your vehicle hasconnectivity technology, visitwww.FordConnected.com.
EMERGENCY CALL SYSTEM
DATA
When the emergency call system is active,it may disclose to emergency services thatyour vehicle has been in a crash involvingthe deployment of an airbag or activationof the fuel pump shut-off. Certain versionsor updates to the emergency call systemmay also be capable of electronically orverbally disclosing to emergency servicesoperators your vehicle location or otherdetails about your vehicle or crash to assistemergency services operators to providethe most appropriate emergency services.If you do not want to disclose thisinformation, do not activate the emergencycall system.
Note:You cannot deactivate emergencycall systems that are required by law.
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WHAT IS 911 ASSIST
911 Assist is a SYNC system feature thatcan call for help.
For more information, visitwww.owner.ford.com.
EMERGENCY CALL
REQUIREMENTS
WARNING: Do not wait for 911Assist to make an emergency call if youcan do it yourself. Dial emergencyservices immediately to avoid delayedresponse time which could increase therisk of serious injury or death after acrash. If you do not hear 911 Assist withinfive seconds of the crash, the system orphone may be damaged ornon-functional.
WARNING: Always place yourphone in a secure location in your vehicleso it does not become a projectile or getdamaged in a crash. Failure to do so maycause serious injury to someone ordamage the phone which could prevent911 Assist from working properly.
WARNING: Unless the 911 Assistsetting is set on before a crash, thesystem will not dial for help which coulddelay response time, potentiallyincreasing the risk of serious injury ordeath after a crash.
•SYNC is powered and working properlyat the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth® enabled and compatiblecell phone to SYNC.
•A connected Bluetooth® enabledphone must have the ability to makeand maintain an outgoing call at thetime of the incident.
•A connected Bluetooth® enabledphone must have adequate networkcoverage, battery power and signalstrength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
Note:If any user sets 911 Assist to on or off,that setting applies for all paired phones. If911 Assist is off and the phone connectedto SYNC, an icon displays on the status bar.
Note:Every phone operates differently.While SYNC 911 Assist works with mostcellular phones, some may have troubleusing this feature.
EMERGENCY CALL
LIMITATIONS
The SYNC 911 Assist feature only operatesin the U.S., Canada or in a territory in which911 is the emergency number. The followingare limitations of this feature:
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
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safe operation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
Using mobile communications equipmentis becoming increasingly important in theconduct of business and personal affairs.However, you must not compromise yourown or others’ safety when using suchequipment. Mobile communications canenhance personal safety and security whenappropriately used, particularly inemergency situations. Safety must beparamount when using mobilecommunications equipment to avoidnegating these benefits. Mobilecommunication equipment includes, butis not limited to, cellular phones, pagers,portable email devices, text messagingdevices and portable two-way radios.
END USER LICENSE
AGREEMENT
VEHICLE SOFTWARE END USERLICENSE AGREEMENT (EULA)
•You (“You” or “Your” as applicable)have acquired a vehicle having severaldevices, including SYNC ® and variouscontrol modules, ("DEVICES") thatinclude software licensed or owned byFord Motor Company and its affiliates("FORD MOTOR COMPANY"). Thosesoftware products of FORD MOTORCOMPANY origin, as well as associatedmedia, printed materials, and "online"or electronic documentation("SOFTWARE") are protected byinternational intellectual property lawsand treaties. The SOFTWARE islicensed, not sold. All rights reserved.
•The SOFTWARE may interface withand/or communicate with, or may belater upgraded to interface with and/orcommunicate with additional softwareand/or systems provided by FORDMOTOR COMPANY.
IF YOU DO NOT AGREE TO THIS ENDUSER LICENSE AGREEMENT ("EULA")DO NOT USE THE DEVICES OR COPYTHE SOFTWARE. ANY USE OF THESOFTWARE, INCLUDING BUT NOTLIMITED TO USE ON THE DEVICES,WILL CONSTITUTE YOUR AGREEMENTTO THIS EULA (OR RATIFICATION OFANY PREVIOUS CONSENT).
GRANT OF SOFTWARE LICENSE: ThisEULA grants you the following license:
•You may use the SOFTWARE asinstalled on the DEVICES and asotherwise interfacing with systemsand/or services provide by or throughFORD MOTOR COMPANY or its thirdparty software and service providers.
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Changing the Tire Pressure Unit....................114Personal Safety SystemComponents.................................................58Personal Safety System™..........................58Phone Menu..................................................438Phone...............................................................438Phone Precautions.....................................438Playing Media Using Bluetooth®..........443Playing Media Using the USB Port.........143Playing or Pausing the AudioSource...........................................................422Post-Crash Alert System..........................304How Does the Post-Crash Alert SystemWork..................................................................304Post-Crash Alert SystemLimitations......................................................304Switching the Post-Crash Alert SystemOff......................................................................304What Is the Post-Crash AlertSystem.............................................................304Post Impact Braking..................................304How Does Post Impact BrakingWork..................................................................304Overriding Post Impact Braking...................305Post Impact Braking Indicators....................305Post Impact Braking Limitations.................304Power Outlet Indicators.............................145Power Outlet..................................................145Power Outlet Precautions.........................145Power Seats...................................................130Adjusting the Head Restraint.........................130Adjusting the Lumbar Support......................132Adjusting the Seat Backrest...........................132Adjusting the Seat Cushion.............................132Adjusting the Seat Height................................132Head Restraint Components.........................130Installing the Head Restraint...........................131Moving the Seat Backward andForward..............................................................131Removing the Head Restraint.........................131Pre-Collision Assist Limitations.............263Pre-Collision Assist Precautions............262Pre-Collision Assist.....................................262Automatic Emergency Braking....................266Distance Indication...........................................264Evasive Steering Assist....................................266Pre-Collision Assist –Troubleshooting............................................267
Pre-Collision Assist –Troubleshooting........................................267Pre-Collision Assist – Frequently AskedQuestions........................................................268Pre-Collision Assist – InformationMessages..........................................................267Pre-Collision Assist – WarningLamps................................................................267Preparing Your Vehicle forStorage..........................................................374Programming a MyKey.................................75Programming the Garage Door Openerto Your Garage Door OpenerMotor.............................................................140Programming the Garage Door Openerto Your Gate Opener Motor.....................141Programming the Garage Door Openerto Your Hand-Held Transmitter...........140Programming the Remote Control..........72Properly Adjusting the Driver and FrontPassenger Seats..........................................62PunctureSee: Changing a Flat Tire................................395Push Button Ignition Switch......................151
R
Radio Frequency CertificationLabels............................................................472Blind Spot Information SystemSensors.............................................................472Body Control Module.......................................478Garage Door Opener.........................................481Keys and Remote Controls.............................481Radio Transceiver Module..............................487SYNC......................................................................489Telematics Control Unit..................................495Tire Pressure Monitoring SystemSensors............................................................496Wireless Accessory ChargingModule.............................................................500Rear Axle Fluid Capacity andSpecification...............................................414Rear Cargo Area Anchor Points.............280Locating the Rear Cargo Area AnchorPoints................................................................280Rear Cargo Area Anchor Point LoadCapacities.......................................................280
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