
Less Cost to Properly Maintain YourVehicle
The Ford Protect extended service planalso offers a Premium Maintenance Planthat covers all scheduled maintenance,and selected wear items. The coverage isprepaid, so you never have to worry aboutthe cost of your vehicle’s maintenance.
Covered maintenance includes:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc (if equipped).
•Brake pads and linings.
•Shock absorbers.
•Struts.
•Engine belts.
•Engine coolant hoses, clamps ando-rings.
•Diesel exhaust fluid replenishment (ifequipped).
•Cabin air filter replacement every20,000 mi (32,000 km) for electricvehicles only.
Interest Free Finance Options
Just a 5% down payment provides youwith an affordable, no interest, no feepayment program allowing you all thesecurity and benefits Ford Protectextended service plan has to offer whilepaying over time. You are pre-approvedwith no credit check or hassles. To learnmore, call our Ford Protect extendedservice plan specialists at 800-367-3377.
Ford Protect Extended Service PlanP.O. Box 321067Detroit, MI 48232
Ford Protect Extended ServicePlan (Canada Only)
You can get more protection for yourvehicle by purchasing a Ford Protectextended service plan. Ford Protectextended service plan is the only servicecontract backed by Ford Motor Companyof Canada, Limited. Depending on the planyou purchase, Ford Protect extendedservice plan provides benefits such as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs afteryour New Vehicle Limited WarrantyCoverage expires.
•Roadside Assistance benefits.
There are several Ford Protect extendedservice plans available in various time,distance and deductible combinations.Each plan is tailored to fit your own drivingneeds, including reimbursement for towingand rental. When you purchase FordProtect extended service plan, you receiveadded peace-of-mind protectionthroughout Canada, the United States andMexico, provided by a network ofparticipating authorized Ford MotorCompany dealers.
Note:Repairs performed outside of Canadaand the United States are not eligible forFord Protect extended service plancoverage.
This information is subject to change. Visityour local Ford of Canada dealer orwww.ford.ca to find the Ford Protectextended service plan that is right for you.
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Check Every Six Months
The battery connections. Clean if necessary.
The body and door drain holes for obstructions. Clean if necessary.
The cooling system fluid level and the coolant system strength.
The door weatherstrips for wear. Lubricate if necessary.
The hinges, latches and outside locks for proper operation. Lubricate if necessary.
The parking brake for proper operation.
The seatbelts and seat latches for wear and function.
Safety warning lamps, brake, ABS, airbag and seatbelt for operation.
The washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
It is important to have the systems on yourvehicle regularly checked. This can helpidentify potential issues and prevent majorproblems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance intervalto help make sure your vehicle keepsrunning great.
Multi-Point Inspection
Hazard warning system operationAccessory drive belt or belts
Horn operationBattery performance
Radiator, cooler, heater and air conditioninghosesEngine air filter
Suspension components for leaks ordamageExhaust system
Steering and linkageExterior lamps operation
Tires including the spare for wear and
proper pressure2Fluid levels1; fill if necessary
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Multi-Point Inspection
Windshield for cracks, chips or pitsFor oil and fluid leaks
Washer spray and wiper operationHalf-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer.2If your vehicle has a temporary mobility kit, check the tire sealant expiration Use By dateon the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensiveway to perform a thorough inspection ofyour vehicle. Your checklist gives youimmediate feedback on the overallcondition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Oil Change Reminder
Your vehicle comes with an oil changereminder that determines when you shouldchange the engine oil based on how youuse your vehicle.
When to Expect the OIL CHANGE REQUIRED Message
Vehicle Use and ExampleInterval
Normal
7,500–10,000 mi(12,000–16,000 km)
Normal commuting with highway drivingNo, or moderate, load or towingFlat to moderately hilly roadsNo extended idling
Severe
5,000–7,500 mi(8,000–12,000 km)
Moderate to heavy load or towingMountainous or off-road conditionsExtended idlingExtended hot or cold operation
Extreme3,000–5,000 mi(5,000–8,000 km)Maximum load or towingExtreme hot or cold operation
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Normal Maintenance Intervals
At Every Oil Change Interval as Indicated by the Information Display1
Change the engine oil and filter.2
Rotate the tires, inspect tire wear and measure the tread depth.
Perform a multi-point inspection, recommended.
Inspect the automatic transmission fluid level, if applicable with dipstick. Consult yourdealer for requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and the parking brake.
Inspect the engine coolant system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the front axle and U-joints. Lubricate grease fittings in applicable.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and the U-joints. Lubricate any areas with grease fittings.
Inspect the wheels and related components for abnormal noise, wear, looseness ordrag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.2 Reset the oil change reminder after engine oil and filter changes. See Resetting theEngine Oil Change Reminder (page 324).
Brake Fluid Maintenance1
Change the brake fluid.2Every three Years
1 Perform this maintenance item every three years. Do not exceed the designated timefor the interval.2 Brake fluid servicing requires special equipment available at your authorized dealer.
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What Is Alert and Aid Mode............................251Alert Mode.....................................................250Adjusting the Steering Wheel VibrationIntensity.............................................................251How Does Alert Mode Work...........................251What Is Alert Mode...........................................250AM/FM Radio................................................424AM/FM Radio Limitations..............................424Selecting a Radio Station...............................424Ambient Lighting..........................................102Adjusting Ambient Lighting............................102Switching Ambient Lighting On andOff.......................................................................102Anti-Lock Braking System........................194Anti-Lock Braking SystemLimitations.......................................................194Appendices....................................................533Applying the Electric ParkingBrake..............................................................198Applying the Electric Parking Brake in anEmergency...................................................198App Precautions..........................................444App Requirements......................................444Apps.................................................................444Audio System................................................422AM/FM Radio......................................................424Audio System – Troubleshooting................429Digital Radio........................................................425Satellite Radio....................................................426Audio System Precautions.......................422Audio System – Troubleshooting..........429Audio System – InformationMessages.........................................................429Auto-Dimming Interior Mirror..................105Auto-Dimming Interior MirrorLimitations.......................................................105What Is the Auto-Dimming InteriorMirror..................................................................105Autolamps........................................................95Autolamp Settings..............................................95What Are Autolamps..........................................95Autolock.............................................................79Autolock Requirements.....................................79What Is Autolock..................................................79Automatically Releasing the ElectricParking Brake..............................................198
Automatic Crash Shutoff.........................305Automatic Crash ShutoffPrecautions.....................................................305Re-Enabling Your Vehicle...............................305What Is Automatic Crash Shutoff...............305Automatic Emergency Braking..............266Switching Automatic Emergency BrakingOn and Off......................................................266What Is Automatic EmergencyBraking..............................................................266Automatic Engine Stop..............................155How Does Automatic Engine StopWork....................................................................155Overriding Automatic Engine Stop..............156Switching Automatic Engine Stop On andOff.......................................................................156What Is Automatic Engine Stop....................155Automatic High Beam Control.................98Automatic High Beam ControlIndicators...........................................................99Automatic High Beam ControlLimitations.........................................................99Automatic High Beam ControlPrecautions.......................................................98Automatic High Beam ControlRequirements...................................................99How Does Automatic High Beam ControlWork.....................................................................98Overriding Automatic High BeamControl................................................................99Switching Automatic High Beam ControlOn and Off.........................................................99Automatic High Beam Control –Troubleshooting........................................100Automatic High Beam Control –Information Messages................................100Automatic Locking Mode............................54Disengaging Automatic Locking Mode........54Engaging Automatic Locking Mode..............54What Is Automatic Locking Mode.................54Automatic Transmission AudibleWarnings......................................................180Automatic Transmission............................178Automatic Transmission Positions..............178Brake Shift Interlock..........................................180Manually Shifting Gears...................................179Automatic Transmission Fluid Capacityand Specification.......................................412
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Automatic Transmission PositionIndicators......................................................179Automatic Transmission Positions........178Drive (D).................................................................178Manual (M)...........................................................178Neutral (N)............................................................178Park (P)..................................................................178Reverse (R)...........................................................178Sport (S)................................................................179Automatic TransmissionPrecautions..................................................178Auto Mode......................................................120Auto Mode Indicators........................................120Switching Auto Mode On and Off................120Switching Dual Mode On and Off..................121Auto-Start-Stop............................................161Auto-Start-Stop – Troubleshooting...........163Auto-Start-Stop Indicators......................163Auto-Start-Stop Precautions -Automatic Transmission..........................161Auto-Start-Stop Precautions - ManualTransmission................................................161Auto-Start-Stop –Troubleshooting.........................................163Auto-Start-Stop – Frequently AskedQuestions.........................................................165Auto-Start-Stop – InformationMessages..........................................................163Autounlock........................................................78Autounlock Requirements................................79Switching Autounlock On and Off.................79What Is Autounlock.............................................78Auxiliary Switches.......................................454
B
BatterySee: Changing the 12V Battery......................331Blind Spot Information System.............256Blind Spot Information System –Troubleshooting............................................258Blind Spot Information SystemIndicators.....................................................258Blind Spot Information SystemLimitations..................................................256Blind Spot Information SystemPrecautions.................................................256
Blind Spot Information SystemRequirements - AutomaticTransmission...............................................257Blind Spot Information SystemRequirements - ManualTransmission..............................................256Blind Spot Information System –Troubleshooting........................................258Blind Spot Information System –Information Messages................................258Bluetooth®....................................................443Body Control Module Fuse Box...............316Accessing the Body Control Module FuseBox......................................................................316Identifying the Fuses in the Body ControlModule Fuse Box............................................317Locating the Body Control Module FuseBox......................................................................316Bonnet LockSee: Opening and Closing the Hood..........320Booster Seats..................................................48Brake Fluid Specification...........................195Brake Over Accelerator..............................194Brake Precautions........................................194Brakes...............................................................194Anti-Lock Braking System..............................194Brakes – Troubleshooting...............................195Brake Shift Interlock...................................180Brake Shift Interlock Precautions................180Using Brake Shift Interlock.............................180What Is Brake Shift Interlock.........................180Brakes – Troubleshooting.........................195Brakes – Frequently AskedQuestions..........................................................197Brakes – Information Messages...................196Brakes – Warning Lamps................................195Breaking-In....................................................298
C
Calculating Payload....................................274Calculating the Load Limit.......................274Canceling the Set Speed.........................208Capacities and Specifications................401Catalytic Converter.......................................173Catalytic Converter –Troubleshooting..............................................173Catalytic Converter Precautions.............173
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Catalytic Converter –Troubleshooting.........................................173Catalytic Converter – WarningLamps.................................................................173Center Console - AutomaticTransmission..................................................31Center Console..............................................149Locking the Center Console...........................149Opening the Center Console..........................149Center Console - ManualTransmission................................................30Center Display Limitations.......................433Center Display Overview...........................433Center Display Precautions.....................433Changing a Flat Tire...................................395Changing a Road Wheel...........................395Changing the 12V Battery..........................331Changing the Engine Air Filter................328Changing the Fuel Filter............................329Changing the Remote ControlBattery.............................................................70Changing the Vehicle Wi-Fi HotspotName or Password..................................420Charging a Device.........................................144Charging a Wireless Device......................148Checking MyKey System Status...............76Checking the Brake Fluid...........................194Checking the Clutch Fluid Level..............176Checking the Coolant.................................324Checking the Manual Transmission FluidLevel................................................................176Checking the Seatbelts...............................56Checking the Tire Pressures....................387Checking the Wiper Blades.........................91Children and Airbags....................................62Child Restraint Anchor Points....................41Locating the Child Restraint Lower AnchorPoints....................................................................41Locating the Child Restraint Top TetherAnchor Points...................................................42What Are the Child Restraint AnchorPoints....................................................................41Child Restraints...............................................42Child Restraint Position Information.............42Child Restraints Recommendation...............44Child Safety......................................................40Child Restraint Anchor Points..........................41Child Restraints.....................................................42
Installing Child Restraints.................................44Child Safety Locks.........................................50Child Safety Precautions............................40Cleaning Products......................................368Cleaning the Exterior..................................368Cleaning Camera Lenses andSensors.............................................................370Cleaning Chrome, Aluminium or StainlessSteel..................................................................369Cleaning Headlamps and RearLamps...............................................................369Cleaning Stripes or Graphics.........................370Cleaning the Convertible Top........................370Cleaning the Engine Compartment...........369Cleaning the Exterior Precautions..............368Cleaning the Hard Top.......................................371Cleaning the Underbody..................................371Cleaning Wheels................................................369Cleaning Windows and WiperBlades...............................................................369Cleaning the Interior.....................................371Cleaning Carpets and Floor Mats.................372Cleaning Displays and Screens......................371Cleaning Fabric Seats andHeadliners........................................................372Cleaning Leather and Vinyl.............................372Cleaning Plastic...................................................371Cleaning Seatbelts............................................373Cleaning the Instrument Panel......................371Clearing All MyKeys.......................................75Clearing the Garage Door Opener...........141Climate Control..............................................118Auto Mode.............................................................120Climate Control Hints...................................121Closing the Tailgate......................................84Closing the Tailgate From Outside YourVehicle.................................................................84Clutch Fluid Capacity andSpecification................................................176Cold Weather Precautions.......................298Connected Vehicle.......................................417Connected Vehicle –Troubleshooting.............................................418Connecting the Vehicle to a MobileNetwork.............................................................417Connected Vehicle Data..............................24Connected Vehicle Limitations................417Connected Vehicle Requirements..........417
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Keys and Remote Controls –Troubleshooting...........................................73Keys and Remote Controls – InformationMessages............................................................73
L
Lane Keeping System Indicators...........252Lane Keeping System................................249Aid Mode................................................................251Alert and Aid Mode............................................251Alert Mode...........................................................250Lane Keeping System –Troubleshooting............................................253Lane Keeping System Limitations........249Lane Keeping SystemPrecautions.................................................249Lane Keeping System –Troubleshooting........................................253Lane Keeping System – Frequently AskedQuestions........................................................254Lane Keeping System – InformationMessages.........................................................253Launching or Retrieving a Boat orPersonal Watercraft................................286Live Traffic......................................................447Switching Live Traffic On and Off................447What Is Live Traffic............................................447Load Carrying..................................................271Fender Anchor Points.......................................279Roof Rack..............................................................276Load Carrying Precautions........................271Loading Your Trailer....................................284Locating the 360 DegreeCameras.......................................................230Locating the Auxiliary Switches.............454Locating the Auxiliary SwitchWiring............................................................454Locating the Blind Spot InformationSystem Sensors.........................................257Locating the Brake Fluid Reservoir - 2.3LEcoBoost™..................................................194Locating the Brake Fluid Reservoir - 2.7LEcoBoost™..................................................194Locating the Cross Traffic AlertSensors........................................................260Locating the Fuel Filler Funnel.................167Locating the Power Outlets......................145
Locating the Pre-Collision AssistSensors.........................................................264Locating the Rear View Camera............226Locating the Safety ComplianceCertification Labels..................................272Locating the Tire label...............................376Locating the USB Ports..............................143Locating the Wireless AccessoryCharger..........................................................148Locating Your Vehicle...................................70Locking and Unlocking the Tailgate........84Locking the Rear WindowControls........................................................104
M
Maintenance.................................................32012V Battery...........................................................32912V Battery – Troubleshooting.....................330Engine Oil..............................................................323Exterior Bulbs......................................................334Interior Bulbs.......................................................336Maintenance Precautions........................320Making and Receiving a PhoneCall................................................................440Manually Dimming the InteriorMirror..............................................................105Manually Releasing the Electric ParkingBrake..............................................................198Manually Shifting Gears.............................179Shifting Using the Buttons on the SelectorLever....................................................................179Manual Seats.................................................128Adjusting the Head Restraint.........................128Adjusting the Seat Backrest...........................130Folding the Seats................................................135Head Restraint Components.........................128Installing the Head Restraint.........................129Moving the Seat Backward andForward.............................................................129Removing the Head Restraint........................129Unfolding the Seats...........................................136Manual Transmission Fluid Capacity andSpecification................................................176Manual Transmission..................................174Crawler Gear.........................................................174Manual Transmission –Troubleshooting..............................................177
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