
ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period supplied withyour vehicle.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe Owner's Manual kit.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
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LOCATING THE TIRE LABEL
You will find a Tire Labelcontaining tire inflation pressureby tire size and other importantinformation located on the B-Pillaror the edge of the driver's door.See Locating the SafetyCompliance CertificationLabels (page 272).
DEPARTMENT OF
TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
Tire Quality Grades apply to newpneumatic passenger car tires.The Quality grades can be foundwhere applicable on the tiresidewall between tread shoulderand maximum section width. Forexample: Treadwear 200Traction AA Temperature A.
These Tire Quality Grades aredetermined by standards that theUnited States Department ofTransportation has set.
Tire Quality Grades apply to newpneumatic passenger car tires.They do not apply to deep tread,winter-type snow tires,space-saver or temporary usespare tires, light truck or LT typetires, tires with nominal rimdiameters of 10 to 12 inches orlimited production tires as definedin Title 49 Code of FederalRegulations Part 575.104 (c)(2).
U.S. Department ofTransportation Tire qualitygrades: The U.S. Department ofTransportation requires us to giveyou the following informationabout tire grades exactly as thegovernment has written it.
Treadwear
The treadwear grade is acomparative rating based on thewear rate of the tire when testedunder controlled conditions on aspecified government test course.For example, a tire graded 150would wear 1½ times as well onthe government course as a tiregraded 100. The relativeperformance of tires dependsupon the actual conditions of theiruse, however, and may departsignificantly from the norm due tovariations in driving habits, servicepractices, and differences in roadcharacteristics and climate.
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*Tread area of the tire: Area ofthe perimeter of the tire thatcontacts the road when mountedon the vehicle.
*Rim: The metal support (wheel)for a tire or a tire and tubeassembly upon which the tirebeads are seated.
TIRE REPLACEMENT
REQUIREMENTS
AGE
WARNING: Tires degradeover time depending on manyfactors such as weather, storageconditions, and conditions of use(load, speed, inflation pressure)the tires experience throughouttheir lives.In general, tires should bereplaced after six yearsregardless of tread wear.However, heat caused by hotclimates or frequent high loadingconditions can accelerate theaging process and may requiretires to be replaced morefrequently.You should replace your sparetire when you replace the roadtires or after six years due toaging even if it has not beenused.
U.S. DOT Tire IdentificationNumber
Both United States and CanadaFederal regulations require tiremanufacturers to placestandardized information on thesidewall of all tires. Thisinformation identifies anddescribes the fundamentalcharacteristics of the tire and alsoprovides a U.S. DOT TireIdentification Number for safetystandard certification and in caseof a recall.
This begins with the letters DOTand indicates that the tire meetsall federal standards. The nexttwo numbers or letters are theplant code designating where itwas manufactured, the next twoare the tire size code and the lastfour numbers represent the weekand year the tire was built. Forexample, the numbers 317 meanthe 31st week of 1997. After 2000,the numbers go to four digits. Forexample, 2501 means the 25thweek of 2001. The numbers inbetween are identification codesused for traceability. Thisinformation is used to contactcustomers if a tire defect requiresa recall.
Tire ReplacementRequirements
Your vehicle is equipped with tiresdesigned to provide a safe rideand handling capability.
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•Stand at a minimum of 12 ft(3.66 m) away from the wheeland tire assembly.
•Use both eye and earprotection.
Important: Remember to replacethe wheel valve stems when theroad tires are replaced on yourvehicle.
If a four tire rotation is beingfollowed, it is recommended thatboth front tires or both rear tiresgenerally be replaced as a pair ifthe two remaining worn tires stillhave usable tread depth. If a fivetire rotation is being followed andthe fifth tire is used to replace asingle unrepairable tire, a four tirerotation should be followed withthe undamaged tires. Any
replacement for the damaged tireshould be used as a dedicatedspare until the remaining tires arereplaced as a set.
To avoid potential Four-WheelDrive (4WD) malfunction or(4WD) system damage, it isrecommended to replace all tiresused in the tire rotation ratherthan mixing significantly worn tireswith new tires.
The tire pressure sensors mountedin the wheels (originally installedon your vehicle) are not designedto be used in aftermarket wheels.
The use of wheels or tires notrecommended may affect theoperation of your tire pressuremonitoring system.
If the tire pressure monitoringsystem indicator is flashing, yoursystem is malfunctioning. Yourreplacement tire might beincompatible with your tirepressure monitoring system, orsome component of the systemmay be damaged.
USING SNOW CHAINS
WARNING: Do not exceed 30 mph(50 km/h). Failure to follow thisinstruction could result in the loss ofcontrol of your vehicle, personal injury ordeath.
WARNING: Do not use snow chainson snow-free roads.
WARNING: Only fit snow chains tospecified tires.
WARNING: If your vehicle is fittedwith wheel trims, remove them beforefitting snow chains.
WARNING: If you choose to installsnow tires on your vehicle, they must bethe same size, construction, and loadrange as the original tires listed on thetire placard, and they must be installedon all four wheels. Mixing tires ofdifferent size or construction on yourvehicle can adversely affect yourvehicle's handling and braking, and maylead to loss of vehicle control.
Only use snow chains on rear wheels.Install snow chains in pairs. Do not useself-tensioning snow chains.
Only use snow chains on the followingspecified tire sizes:
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•255/70R16
•Only install chains that are 15 mmor less.
•255/75R17
•Only install chains that are 15 mmor less.
We recommend you use steel wheels ofthe same size and specification if snowchains are required because chains maychip aluminum wheels.
Follow these guidelines when using snowtires and traction devices:
•If possible, avoid fully loading yourvehicle.
•Purchase snow chains from amanufacturer that clearly labels bodyto tire dimension restrictions.
•When driving with snow chains do notexceed 30 mph (50 km/h) or themaximum speed recommended by thechain manufacturer, whichever is less.
•Drive cautiously. If you hear the snowchains rub or bang against the vehicle,stop and tighten them. If this does notwork, remove the snow chains toprevent vehicle damage.
•Remove the snow chains when theyare no longer needed. Do not use snowchains on dry roads.
•If a temporary spare wheel is mountedon your vehicle, do not use snow chainson the axle with the temporary sparewheel.
Use snow chains that fit against thesidewall of the tire to prevent the chainsfrom touching the wheel rims orsuspension, see following illustrationabove.
If you have any questions regarding snowchains, please contact your authorizeddealer.
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Highway Hazards
No matter how carefully you drive,there is always the possibility thatyou could eventually have a flattire on the highway. Drive slowlyto the closest safe area out oftraffic. This could further damagethe flat tire, but your safety ismore important.
If you feel a sudden vibration orride disturbance while driving, oryou suspect your tire or vehiclehas been damaged, immediatelyreduce your speed. Drive withcaution until you can safely pulloff the road. Stop and inspect thetires for damage. If a tire isunder-inflated or damaged,deflate it, remove the wheel andreplace it with your spare tire andwheel. If you cannot detect acause, have the vehicle towed tothe nearest repair facility or tiredealer to have the vehicleinspected.
Tire and Wheel Alignment
A bad jolt from hitting a curb orpothole can cause the front endof your vehicle to becomemisaligned or cause damage toyour tires. If your vehicle seems topull to one side when you aredriving, the wheels could be out ofalignment. Have an authorizeddealer check the wheel alignmentperiodically.
Wheel misalignment in the frontor the rear can cause uneven andrapid treadwear of your tires andshould be corrected by anauthorized dealer.
INSPECTING THE WHEEL
VALVE STEMS
Check the valve stems for holes,cracks, or cuts that could permitair leakage.
TIRE ROTATION
WARNING: If the tire labelshows different tire pressures forthe front and rear tires and thevehicle has a tire pressuremonitoring system, then youneed to update the settings forthe system sensors. Alwaysperform the system resetprocedure after tire rotation. Ifyou do not reset the system, itmay not provide a low tirepressure warning whennecessary.
Note:If your tires show unevenwear ask an authorized dealer tocheck for and correct any wheelmisalignment, tire imbalance ormechanical problem involvedbefore tire rotation.
Note:After having your tiresrotated, inflation pressure must bechecked and adjusted to the
vehicle requirements.
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Rotating your tires at therecommended interval, asindicated in the scheduledmaintenance chapter, will helpyour tires wear more evenly,providing better tire performanceand longer tire life.
For the best tire life, a five tirerotation is recommended thatincludes the matching spare tiremounted on the back of thevehicle. This rotation requires aforced re-learning of your tirepressure monitor system sensorsby your vehicle, and should beperformed by an authorized dealeror a service center to ensure thetire pressure monitor system willprovide proper warning at alltimes. When performing the tirerotation yourself, a four tirerotation is recommended, withoutusing the spare tire in the rotation,so that no tire pressure monitorsystem sensor re-learn is required.If a five tire rotation is performedwithout a tire pressure monitorsystem sensor re-learn, thesystem may not provide a low tirepressure warning when necessary.
Keep in mind that a spare tire thatis not used in the tire rotationshould only be used temporarilyin the event of a flat tire, not as apermanent replacement. Thespare tire should always bereplaced if it exceeds 6 years ofage, regardless of whether it ispart of the tire rotation.
Rear-wheel drive vehicles andfour-wheel drive vehicles with fourtire rotation, front tires at left ofdiagram.
Sometimes irregular tire wear canbe corrected by rotating the tires.
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WHAT IS THE TIRE PRESSURE
MONITORING SYSTEM
The tire pressure monitoringsystem measures the vehicle'stire pressures. A warning lampilluminates if one or more tires aresignificantly underinflated or if there is asystem malfunction.
TIRE PRESSURE MONITORING
SYSTEM OVERVIEW
WARNING: If the tire pressuremonitor sensor becomes damaged itmay not function.
WARNING: Under-inflation is themost common cause of tire failures andmay result in severe tire cracking, treadseparation or blowout, with unexpectedloss of vehicle control and increased riskof injury. Under-inflation increasessidewall flexing and rolling resistance,resulting in heat buildup and internaldamage to the tire. It also may result inunnecessary tire stress, irregular wear,loss of vehicle control and accidents. Atire can lose up to half of its air pressureand not appear to be flat!
WARNING: To determine therequired pressure(s) for your vehicle, seethe Safety Compliance CertificationLabel (on the door hinge pillar,door-latch post or the door edge thatmeets the door-latch post, next to thedriver seat) or the Tire Label on theB-Pillar or the edge of the driver door.
Each tire, including the spare (if provided),should be checked monthly when cold andinflated to the inflation pressurerecommended by the vehicle manufactureron the vehicle placard or tire inflationpressure label. (If your vehicle has tires ofa different size than the size indicated onthe vehicle placard or tire inflation pressurelabel, you should determine the proper tireinflation pressure for those tires).
As an added safety feature, your vehiclehas been equipped with a Tire PressureMonitoring System (TPMS) thatilluminates a low tire pressure telltalewhen one or more of your tires issignificantly under-inflated. Accordingly,when the low tire pressure telltaleilluminates, you should stop and checkyour tires as soon as possible, and inflatethem to the proper pressure. Driving on asignificantly under-inflated tire causes thetire to overheat and can lead to tire failure.Under-inflation also reduces fuel efficiencyand tire tread life, and may affect thevehicle’s handling and stopping ability.
Please note that the TPMS is not asubstitute for proper tire maintenance, andit is the driver’s responsibility to maintaincorrect tire pressure, even if under-inflationhas not reached the level to triggerillumination of the TPMS low tire pressuretelltale.
Your vehicle has also been equipped witha TPMS malfunction indicator to indicatewhen the system is not operating properly.The TPMS malfunction indicator iscombined with the low tire pressuretelltale. When the system detects amalfunction, the telltale will flash forapproximately one minute and then remaincontinuously illuminated. This sequencewill continue upon subsequent vehiclestart-ups as long as the malfunction exists.
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