Emergency Assistance
If you set emergency assistance to alwayson, you cannot switch it off with a MyKey.
Do Not Disturb
If you set do not disturb to always on, youcannot switch it off with a MyKey.
Note:If a phone is connected using AppleCarPlay or Android Auto while driving witha MyKey, the driver can receive phone callsand text messages even if the do not disturbrestriction is on, and if the vehicle comeswith satellite radio, there is no restriction onthe adult content.
Traction and Stability Control
If you set traction control or stabilitycontrol to always on, you cannot switch itoff with a MyKey.
CREATING A MYKEY
1.Raise the console storagecompartment lid.
2.Place the intelligent access key in theposition shown.
3.Switch the ignition on.
4.Using your touchscreen, press Menu.
5.Press Settings.
6.Press Vehicle.
7.Press MyKey.
8.Press Create MyKey.
9.Press Yes if you want to create the keyas a MyKey. A confirmation messageappears on the screen.
10.Switch the ignition off.
Note:We recommend that you label thiskey.
PROGRAMMING A MYKEY
You can program any remote control tobecome a restricted MyKey, but you mustleave one unmodified as an admin key.
1.Switch the ignition on using an adminkey.
2.Press Settings on the touchscreen.
3.Press Vehicle Settings.
4.Press MyKey.
5.Select a setting and press the OKbutton.
6.Configure the setting
CLEARING ALL MYKEYS
When you clear all MyKeys, you remove allrestrictions and return all MyKeys to theiroriginal admin key status.
1.Switch the ignition on using an adminkey.
2.Press Settings on the touchscreen.
3.Press Vehicle Settings.
4.Press MyKey.
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5.Press Clear All MyKeys.
6.Press Yes.
CHECKING MYKEY SYSTEM
STATUS
You can find information about thedistance traveled using a MyKey, and thenumber of admin keys and MyKeys createdfor your vehicle.
1.Switch the ignition on.
2.Press Settings on the touchscreen.
3.Press Vehicle Settings.
4.Press MyKey.
5.Press MyKey Information.
USING MYKEY WITH REMOTE
START SYSTEMS
MyKey is not compatible with unapproved,aftermarket remote start systems. If youchoose to install a remote start system,see an authorized dealer for an approvedremote start system.
MYKEY – TROUBLESHOOTING
MYKEY – INFORMATION MESSAGES
DescriptionMessage
Displays when trying to create a MyKey and the admin key isnot placed in the backup position. See Creating a MyKey(page 75).
Place Key in BackupLocation
Displays when trying to create a MyKey with a key alreadydesignated as a MyKey.Key is Already a MyKey
Displays to confirm that the key is restricted after you switchthe ignition off.This Key restricted atNext Key Cycle. LabelKey as MyKey
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MYKEY – FREQUENTLY ASKEDQUESTIONS
What is an admin key?
An admin key is a key that you havenot created as a MyKey. See Creatinga MyKey (page 75).
Why am I not able to create a MyKey?
You have not placed the admin key inthe backup position. See Creating aMyKey (page 75). The key used toswitch the ignition on is not an adminkey. The key used to switch the ignitionon is the only admin key. There has tobe at least one admin key. You did notswitch the ignition off after creatingthe last MyKey.
Why am I not able to program a MyKey?
The admin key is not inside yourvehicle. The key used to switch theignition on is not an admin key. Youhave not created any MyKeys. SeeCreating a MyKey (page 75).
Why am I not able to clear the MyKeys?
The admin key is not inside yourvehicle. The key used to switch theignition on is not an admin key. Youhave not created any MyKeys. SeeCreating a MyKey (page 75).
Why is the MyKey distance notaccumulating?
The key used to start the engine is anadmin key. An admin key and a MyKeyare inside your vehicle. You have notcreated any MyKeys. See Creating aMyKey (page 75). You have clearedthe MyKeys. See Clearing AllMyKeys (page 75).
Why am I not able to start the enginewith a MyKey?
An admin key and a MyKey are insideyour vehicle. The system recognizesonly the admin key when both arepresent.
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AUTOUNLOCK REQUIREMENTS
Autounlock unlocks all the doors when allof the following occur:
•The ignition is on, all the doors areclosed and your vehicle is moving at aspeed greater than 12 mph (20 km/h).
•Your vehicle comes to a stop.
•You open the driver door within 10minutes of switching the ignition off orto the accessory position.
SWITCHING AUTOUNLOCK ONAND OFF
1.Press Settings on the touchscreen.
2.Press Vehicle Settings.
3.Press Locks.
4.Switch Autounlock on or off.
AUTOLOCK
WHAT IS AUTOLOCK
Autolock is a locking feature that locksyour vehicle doors when you start driving.
AUTOLOCK REQUIREMENTS
Autolock locks all the doors when all of thefollowing occur:
•All doors are closed.
•The ignition is on.
•Your vehicle reaches a speed greaterthan 12 mph (20 km/h).
MISLOCK
WHAT IS MISLOCK
Mislock is a locking feature that warns youif your vehicle has not locked.
MISLOCK LIMITATIONS
When you press the lock button once, theturn signals do not flash if:
•Any door or the tailgate is open.
•The hood is open.
If you switch mislock off, the horn does notsound if you press the lock button on theremote control when a door is open.
SWITCHING MISLOCK ON ANDOFF
1.Press Settings on the touchscreen.
2.Press Vehicle Settings.
3.Press Locks.
4.Switch Mislock Chirp on or off.
DOORS AND LOCKS –
TROUBLESHOOTING
DOORS AND LOCKS – WARNINGLAMPS
Door Ajar Warning Lamp
It illuminates when you switchthe ignition on and remains on ifany door or the hood is open.
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KEYLESS ENTRY LIMITATIONS
Make sure your remote control is within 3 ft(1 m) from the front door handles and thetailgate.
The system could not function if:
•The remote control remains stationaryfor about a minute.
•The vehicle battery has no charge.
•The remote control battery has nocharge.
•There is interference causing issueswith the remote control frequencies.
•The remote control is too close tometal objects or electronic devices, forexample keys or a cell phone.
KEYLESS ENTRY SETTINGS
Switching Keyless Entry On andOff
1.Switch the ignition on using an originalkey that has not been created as aMyKey.
2.Press Settings on the touchscreen.
3.Press Vehicle Settings.
4.Press Locks.
Reprogramming the UnlockingFunction
You can enable two-stage unlockingfunction allowing you to unlock only thedriver door when you touch the unlocksensor.
Press and hold both the lock and unlockbuttons on the remote control for fourseconds to disable or enable two-stageunlocking.
If you program the unlocking function sothat only the driver door unlocks, you canunlock all of the other doors from insideyour vehicle using the power door lockcontrol. You can unlock individual doorsby pulling the interior door handles onthose doors.
USING KEYLESS ENTRY
Unlocking the Doors
With your passive key within 5 ft (1.5 m) ofyour vehicle, touch the unlock sensor onthe back of the door handle for a briefperiod and then pull on the door handle tounlock, being careful not to touch the locksensor at the same time or pull on the doorhandle too quickly. The intelligent accesssystem requires a brief delay toauthenticate your passive key.
Locking the Doors
With your passive key within 3 ft (1 m) ofyour vehicle, touch the outer door handlelock sensor for approximately one secondto lock, being careful not to touch theunlock sensor on the back of the doorhandle at the same time. After locking, youcan immediately pull on the door handleto confirm locking occurred withoutinadvertently unlocking.
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KEYLESS ENTRY –
TROUBLESHOOTING
KEYLESS ENTRY – FREQUENTLYASKED QUESTIONS
Why does the keyless entry system notfunction?
If the system does not function it maybe limited. See Keyless EntryLimitations (page 82). If the systemstill does not function use the remotecontrol or the key blade to lock andunlock your vehicle.
Why can I not lock my vehicle?
If you electronically lock your vehiclewith a rear door or the tailgate open,the system searches for a passive keyinside your vehicle after you close thelast door. If the system detects a key,all doors unlock indicating that a keyis inside. Your vehicle locks if anotherpassive key is within the detectionrange after you close the last door.
Why does the passive key not work?
The system deactivates passive keysleft inside your vehicle when you lockit. You cannot switch the ignition onusing a deactivated passive key. Pressthe unlock button on the remotecontrol to reactivate a passive key.
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PASSIVE ANTI-THEFT
SYSTEM
WHAT IS THE PASSIVE ANTI-THEFT SYSTEM
The passive anti-theft system preventssomeone from starting the vehicle with anincorrectly coded key.
Note:Do not leave a duplicate coded keyin your vehicle. Always take the keys andlock all the doors when leaving your vehicle.
HOW DOES THE PASSIVE ANTI-THEFT SYSTEM WORK
The passive anti-theft system arms whenyou switch the ignition off.
It disarms when the ignition is switched onwith a correctly coded key.
Note:The system is not compatible withnon-Ford aftermarket remote start systems.
Note:Do not leave a duplicate coded keyin your vehicle. Always take the keys andlock all doors when leaving your vehicle.
SECURITY – TROUBLESHOOTING
SECURITY – INFORMATION MESSAGES
ActionMessage
The system has not detected a correctly coded key.No Key Detected
The system has malfunctioned. Have your vehicle checkedas soon as possible.Starting System Fault
Displays when the alarm has been triggered due to unauthor-ized entry.Vehicle Alarm To StopAlarm, Start Vehicle.
Alarm Announcement
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OPENING AND CLOSING THE
WINDOWS
WARNING: Do not leave childrenunattended in your vehicle and do notlet them play with the power windows.Failure to follow this instruction couldresult in personal injury.
WARNING: When closing thepower windows, verify they are free ofobstruction and make sure that childrenand pets are not in the proximity of thewindow openings.
Press the control to open thewindow. Lift the control to closethe window.
Note:The power windows operate with theignition on, and for several minutes after youswitch the ignition off or until you open afront door.
To reduce wind noise or pulsing noise whenone window is open, slightly open theopposite window.
Tailgate Window
To open the window, do the following:
1.Open the tailgate. See Opening theTailgate From Outside Your Vehicle(page 84).
2.Lift the window.
To close the window, do the following:
1.Push the window down.
2.Close the tailgate. See Closing theTailgate From Outside Your Vehicle(page 84).
GLOBAL OPENING
WHAT IS GLOBAL OPENING
You can use the remote control to openthe windows with the ignition off.
USING GLOBAL OPENING
1.Press and release the unlock button onthe remote control.
2.Press and hold the unlock button onthe remote control.
3.Release the button when the windowsstart to open.
Press the lock or the unlock button on theremote control to stop global opening.
Note:You can use global opening for ashort period of time when you unlock yourvehicle using the remote control.
SWITCHING GLOBAL OPENING ONAND OFF
1.Press Settings on the touchscreen.
2.Press Vehicle Settings.
3.Press Windows.
4.Switch Remote Open on or off.
WINDOW BOUNCE-BACK
WHAT IS WINDOW BOUNCE-BACK
The window stops and reverses if it detectsan obstruction when closing.
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