
SUNA Products and/or Services areintended as an aid to personal motoringand travel planning, and do not providecomprehensive or accurate information onall occasions. On occasions, you mayexperience additional delay as a result ofusing SUNA Products and/or Services. Youacknowledge that it is not intended, orsuitable, for use in applications where timeof arrival or driving directions may impactthe safety of the public or yourself.
4. Use of SUNA Products and Serviceswhile driving
You, and other authorized drivers of thevehicle in which SUNA Products and/orServices are available or installed andactive, remain at all times responsible forobserving all relevant laws and codes ofsafe driving. In particular, you agree to onlyactively operate SUNA Products and/orServices when the Vehicle is at a completestop and it is safe to do so.
5. Service Continuity and Reception ofthe SUNA Traffic Channel
We will use reasonable endeavors toprovide the SUNA Traffic Channel 24 hoursa day, 365 days a year. The SUNA TrafficChannel may occasionally be unavailablefor technical reasons or for plannedmaintenance. We will try to performmaintenance at times when congestion islight. We reserve the right to withdrawSUNA Products and/or Services at anytime.
Also, we cannot assure the uninterruptedreception of the SUNA Traffic ChannelRDS-TMC signal at any particular location.
6. Limitation of Liability
Neither Intelematics (nor its suppliers orthe manufacturer of your device (the“Suppliers”)) shall be liable to you or toany third party for any damages eitherdirect, indirect, incidental, consequentialor otherwise arising out of the use of orinability to use SUNA Products and/or
Services even if Intelematics or a Supplierhas been advised of the possibility of suchdamages. You also acknowledge that theneither Intelematics nor any Supplierguarantees nor make any warranties thatrelate to the availability, accuracy orcompleteness of SUNA Products and/orServices, and to the extent which it islawful to do so, both Intelematics and eachSupplier excludes any warranties whichmight otherwise be implied by any Stateor Federal legislation in relation to SUNAProducts and/or Services.
7. Please Note
Great care has been taken in preparing thismanual. Constant product developmentmay mean that some information is notentirely up-to-date. The information in thisdocument is subject to change withoutnotice.
EMISSION LAW
WARNING: Do not remove or alterthe original equipment floor covering orinsulation between it and the metal floorof the vehicle. The floor covering andinsulation protect occupants of thevehicle from the engine and exhaustsystem heat and noise. On vehicles withno original equipment floor coveringinsulation, do not carry passengers in amanner that permits prolonged skincontact with the metal floor. Failure tofollow these instructions may result infire or personal injury.
U.S. federal laws and certain state lawsprohibit removing or rendering inoperativeemission control system components.Similar federal or provincial laws mayapply in Canada. We do not approve of anyvehicle modification without firstdetermining applicable laws.
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Tampering with emissionscontrol systems includingrelated sensors or the DieselExhaust Fluid system can result in reducedengine power and the illumination of theservice engine soon light.
Tampering With a Noise ControlSystem
Federal laws prohibit the following acts:
•Removal or rendering inoperative byany person other than for purposes ofmaintenance.
•Repair or replacement of any device orelement of the design incorporated intoa new vehicle for the purpose of noisecontrol prior to its sale or delivery tothe ultimate purchaser or while it is inuse.
•The use of the vehicle after any personremoves or renders inoperative anydevice or element of the design.
The U.S. Environmental Protection Agencymay presume to constitute tampering asfollows:
•Removal of hood blanket, fender apronabsorbers, fender apron barriers,underbody noise shields or acousticallyabsorptive material.
•Tampering or rendering inoperative theengine speed governor, to allow enginespeed to exceed manufacturerspecifications.
If the engine does not start, runs rough,experiences a decrease in engineperformance, experiences excess fuelconsumption or produces excessiveexhaust smoke, check for the following:
•A plugged or disconnected air inletsystem hose.
•A plugged engine air filter element.
•Water in the fuel filter and waterseparator.
•A clogged fuel filter.
•Contaminated fuel.
•Air in the fuel system, due to looseconnections.
•An open or pinched sensor hose.
•Incorrect engine oil level.
•Incorrect fuel for climatic conditions.
•Incorrect engine oil viscosity forclimactic conditions.
Note:Some vehicles have a lifetime fuelfilter that is integrated with the fuel tank.Regular maintenance or replacement is notneeded.
Note:If these checks do not help youcorrect the concern, have your vehiclechecked as soon as possible.
Noise Emissions Warranty,Prohibited Tampering Acts andMaintenance
On January 1, 1978, Federal regulationbecame effective governing the noiseemission on trucks over 10,000 lb(4,536 kg) Gross Vehicle Weight Rating(GVWR). The preceding statementsconcerning prohibited tampering acts andmaintenance, and the noise warrantyfound in the Warranty Guide, areapplicable to complete chassis cabs over10,000 lb (4,536 kg) GVWR.
EXPORT UNIQUE OPTIONS
For your particular global region, yourvehicle may be equipped with features andoptions that are different from the featuresand options that are described in thisOwner’s Manual. A market uniquesupplement may be supplied thatcomplements this book. By referring to themarket unique supplement, if provided,you can properly identify those features,recommendations and specifications thatare unique to your vehicle. This Owner’s
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1
12V Battery.....................................................32912V Battery Precautions..................................329Battery Management SystemLimitations......................................................330How Does the Battery ManagementSystem Work..................................................330Recycling and Disposing of the 12VBattery..............................................................330Resetting the Battery Sensor........................330What Is the Battery ManagementSystem..............................................................32912V Battery – Troubleshooting...............33012V Battery – Information Messages..........33112V Battery – Warning Lamps......................330
3
360 Degree Camera...................................229360 Degree Camera Settings.........................231360 Degree Camera Guide Lines..........230360 Degree Camera Limitations...........229360 Degree Camera Precautions..........229360 Degree Camera Settings..................231Switching the 360 Degree Camera On andOff........................................................................231Switching the 360 Degree CameraView.....................................................................231
4
4WDSee: Four-Wheel Drive......................................182
9
911 Assist...........................................................68
A
A/CSee: Climate Control - Vehicles With:Automatic Temperature Control..............118See: Climate Control - Vehicles With: ManualTemperature Control....................................123About This Publication..................................17
ABSSee: Brakes...........................................................194Accessing Apps............................................444Accessing Navigation.................................447Accessing the Passive Key BackupPosition.........................................................156Accessories....................................................452Adaptive Cruise Control............................234Adaptive Cruise Control –Troubleshooting............................................240Adaptive Cruise Control Indicators.......239Adaptive Cruise ControlLimitations...................................................235Adaptive Cruise ControlPrecautions.................................................234Adaptive Cruise Control –Troubleshooting........................................240Adaptive Cruise Control – InformationMessages.........................................................240Adjusting the Exterior Mirrors..................106Adjusting the Headlamps.........................333Adjusting the Instrument Panel LightingBrightness....................................................102Adjusting the Map.......................................447Changing the Format of the Map................447Zooming the Map In and Out........................447Adjusting the Seatbelts DuringPregnancy......................................................54Adjusting the Sound Settings.................423Adjusting the Steering Wheel...................89Adjusting the Volume.................................423Aid Mode..........................................................251How Does Aid Mode Work...............................251What Is Aid Mode................................................251Airbag Precautions.........................................61Airbags...............................................................59Front Passenger Sensing System..................63Air ConditioningSee: Climate Control - Vehicles With:Automatic Temperature Control..............118See: Climate Control - Vehicles With: ManualTemperature Control....................................123Air Conditioning System Capacity andSpecification...............................................410Air FilterSee: Changing the Engine Air Filter.............328Alert and Aid Mode......................................251How Does Alert and Aid Mode Work..........252
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What Is Alert and Aid Mode............................251Alert Mode.....................................................250Adjusting the Steering Wheel VibrationIntensity.............................................................251How Does Alert Mode Work...........................251What Is Alert Mode...........................................250AM/FM Radio................................................424AM/FM Radio Limitations..............................424Selecting a Radio Station...............................424Ambient Lighting..........................................102Adjusting Ambient Lighting............................102Switching Ambient Lighting On andOff.......................................................................102Anti-Lock Braking System........................194Anti-Lock Braking SystemLimitations.......................................................194Appendices....................................................533Applying the Electric ParkingBrake..............................................................198Applying the Electric Parking Brake in anEmergency...................................................198App Precautions..........................................444App Requirements......................................444Apps.................................................................444Audio System................................................422AM/FM Radio......................................................424Audio System – Troubleshooting................429Digital Radio........................................................425Satellite Radio....................................................426Audio System Precautions.......................422Audio System – Troubleshooting..........429Audio System – InformationMessages.........................................................429Auto-Dimming Interior Mirror..................105Auto-Dimming Interior MirrorLimitations.......................................................105What Is the Auto-Dimming InteriorMirror..................................................................105Autolamps........................................................95Autolamp Settings..............................................95What Are Autolamps..........................................95Autolock.............................................................79Autolock Requirements.....................................79What Is Autolock..................................................79Automatically Releasing the ElectricParking Brake..............................................198
Automatic Crash Shutoff.........................305Automatic Crash ShutoffPrecautions.....................................................305Re-Enabling Your Vehicle...............................305What Is Automatic Crash Shutoff...............305Automatic Emergency Braking..............266Switching Automatic Emergency BrakingOn and Off......................................................266What Is Automatic EmergencyBraking..............................................................266Automatic Engine Stop..............................155How Does Automatic Engine StopWork....................................................................155Overriding Automatic Engine Stop..............156Switching Automatic Engine Stop On andOff.......................................................................156What Is Automatic Engine Stop....................155Automatic High Beam Control.................98Automatic High Beam ControlIndicators...........................................................99Automatic High Beam ControlLimitations.........................................................99Automatic High Beam ControlPrecautions.......................................................98Automatic High Beam ControlRequirements...................................................99How Does Automatic High Beam ControlWork.....................................................................98Overriding Automatic High BeamControl................................................................99Switching Automatic High Beam ControlOn and Off.........................................................99Automatic High Beam Control –Troubleshooting........................................100Automatic High Beam Control –Information Messages................................100Automatic Locking Mode............................54Disengaging Automatic Locking Mode........54Engaging Automatic Locking Mode..............54What Is Automatic Locking Mode.................54Automatic Transmission AudibleWarnings......................................................180Automatic Transmission............................178Automatic Transmission Positions..............178Brake Shift Interlock..........................................180Manually Shifting Gears...................................179Automatic Transmission Fluid Capacityand Specification.......................................412
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Catalytic Converter –Troubleshooting.........................................173Catalytic Converter – WarningLamps.................................................................173Center Console - AutomaticTransmission..................................................31Center Console..............................................149Locking the Center Console...........................149Opening the Center Console..........................149Center Console - ManualTransmission................................................30Center Display Limitations.......................433Center Display Overview...........................433Center Display Precautions.....................433Changing a Flat Tire...................................395Changing a Road Wheel...........................395Changing the 12V Battery..........................331Changing the Engine Air Filter................328Changing the Fuel Filter............................329Changing the Remote ControlBattery.............................................................70Changing the Vehicle Wi-Fi HotspotName or Password..................................420Charging a Device.........................................144Charging a Wireless Device......................148Checking MyKey System Status...............76Checking the Brake Fluid...........................194Checking the Clutch Fluid Level..............176Checking the Coolant.................................324Checking the Manual Transmission FluidLevel................................................................176Checking the Seatbelts...............................56Checking the Tire Pressures....................387Checking the Wiper Blades.........................91Children and Airbags....................................62Child Restraint Anchor Points....................41Locating the Child Restraint Lower AnchorPoints....................................................................41Locating the Child Restraint Top TetherAnchor Points...................................................42What Are the Child Restraint AnchorPoints....................................................................41Child Restraints...............................................42Child Restraint Position Information.............42Child Restraints Recommendation...............44Child Safety......................................................40Child Restraint Anchor Points..........................41Child Restraints.....................................................42
Installing Child Restraints.................................44Child Safety Locks.........................................50Child Safety Precautions............................40Cleaning Products......................................368Cleaning the Exterior..................................368Cleaning Camera Lenses andSensors.............................................................370Cleaning Chrome, Aluminium or StainlessSteel..................................................................369Cleaning Headlamps and RearLamps...............................................................369Cleaning Stripes or Graphics.........................370Cleaning the Convertible Top........................370Cleaning the Engine Compartment...........369Cleaning the Exterior Precautions..............368Cleaning the Hard Top.......................................371Cleaning the Underbody..................................371Cleaning Wheels................................................369Cleaning Windows and WiperBlades...............................................................369Cleaning the Interior.....................................371Cleaning Carpets and Floor Mats.................372Cleaning Displays and Screens......................371Cleaning Fabric Seats andHeadliners........................................................372Cleaning Leather and Vinyl.............................372Cleaning Plastic...................................................371Cleaning Seatbelts............................................373Cleaning the Instrument Panel......................371Clearing All MyKeys.......................................75Clearing the Garage Door Opener...........141Climate Control..............................................118Auto Mode.............................................................120Climate Control Hints...................................121Closing the Tailgate......................................84Closing the Tailgate From Outside YourVehicle.................................................................84Clutch Fluid Capacity andSpecification................................................176Cold Weather Precautions.......................298Connected Vehicle.......................................417Connected Vehicle –Troubleshooting.............................................418Connecting the Vehicle to a MobileNetwork.............................................................417Connected Vehicle Data..............................24Connected Vehicle Limitations................417Connected Vehicle Requirements..........417
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Driver Alert – Troubleshooting................270Driver Alert – Information Messages..........270Driving Economically.................................299Driving Hints..................................................290Off-Road Driving...............................................290
E
Electric Parking Brake AudibleWarning.........................................................199Electric Parking Brake.................................198Electric Parking Brake –Troubleshooting.............................................199Electric Parking Brake –Troubleshooting........................................199Electric Parking Brake – InformationMessages........................................................200Electric Parking Brake – WarningLamps................................................................199Electric Power Steering..............................219Electric Power Steering Precautions...........219How Does Electric Power SteeringWork....................................................................219Electromagnetic Compatibility..............533Electronic Locking Differential................190Electronic Locking Differential –Troubleshooting.............................................192Electronic Locking DifferentialIndicators.......................................................191Electronic Locking Differential –Troubleshooting.........................................192Electronic Locking Differential –Information Messages.................................192Emergency Call Limitations.......................68Emergency Call Requirements.................68Emergency Call System Data....................25Emergency Towing........................................311Emission Law................................................530Enabling Apps on an AndroidDevice...........................................................444Enabling Apps on an iOS Device...........444Enabling Remote Start................................115End User License Agreement.................505Engine Block Heater....................................153Engine Block Heater Precautions.................153How Does the Engine Block HeaterWork....................................................................153Using the Engine Block Heater......................154
Engine Coolant TemperatureGauge............................................................108Engine Oil Capacity and Specification -2.3L EcoBoost™.......................................405Engine Oil Capacity and Specification -2.7L EcoBoost™.......................................406Engine Oil........................................................323Adding Engine Oil...............................................323Checking the Engine Oil Level.......................323Engine Oil Capacity andSpecification...................................................324Engine Oil Dipstick Overview.........................323Resetting the Engine Oil ChangeReminder..........................................................324Engine Specifications - 2.3LEcoBoost™.................................................401Engine Specifications - 2.7LEcoBoost™.................................................402Evasive Steering Assist.............................266Evasive Steering Assist Limitations............267Switching Evasive Steering Assist On andOff.......................................................................267What Is Evasive Steering Assist...................266Event Data.........................................................23Export Unique Options...............................531Exterior Bulbs................................................334Changing a Rear Lamp Bulb.........................336Exterior Bulb Specification Chart................334Removing a Rear Lamp Assembly..............335Exterior Lamps................................................95Exterior Lamp Audible Warning......................97Exterior Lamp Indicators...................................96Switching the Daytime Running Lamps Onand Off................................................................95Switching the Front Fog Lamps On andOff.........................................................................96Switching the Spot Lamps On andOff.........................................................................96Switching the Turn Signal Lamps On andOff.........................................................................95Exterior Lighting Control.............................94Exterior Lighting.............................................94Autolamps..............................................................95Automatic High Beam Control.......................98Automatic High Beam Control –Troubleshooting............................................100Exterior Lamps......................................................95Exterior Zone Lighting.........................................97
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Keys and Remote Controls –Troubleshooting...........................................73Keys and Remote Controls – InformationMessages............................................................73
L
Lane Keeping System Indicators...........252Lane Keeping System................................249Aid Mode................................................................251Alert and Aid Mode............................................251Alert Mode...........................................................250Lane Keeping System –Troubleshooting............................................253Lane Keeping System Limitations........249Lane Keeping SystemPrecautions.................................................249Lane Keeping System –Troubleshooting........................................253Lane Keeping System – Frequently AskedQuestions........................................................254Lane Keeping System – InformationMessages.........................................................253Launching or Retrieving a Boat orPersonal Watercraft................................286Live Traffic......................................................447Switching Live Traffic On and Off................447What Is Live Traffic............................................447Load Carrying..................................................271Fender Anchor Points.......................................279Roof Rack..............................................................276Load Carrying Precautions........................271Loading Your Trailer....................................284Locating the 360 DegreeCameras.......................................................230Locating the Auxiliary Switches.............454Locating the Auxiliary SwitchWiring............................................................454Locating the Blind Spot InformationSystem Sensors.........................................257Locating the Brake Fluid Reservoir - 2.3LEcoBoost™..................................................194Locating the Brake Fluid Reservoir - 2.7LEcoBoost™..................................................194Locating the Cross Traffic AlertSensors........................................................260Locating the Fuel Filler Funnel.................167Locating the Power Outlets......................145
Locating the Pre-Collision AssistSensors.........................................................264Locating the Rear View Camera............226Locating the Safety ComplianceCertification Labels..................................272Locating the Tire label...............................376Locating the USB Ports..............................143Locating the Wireless AccessoryCharger..........................................................148Locating Your Vehicle...................................70Locking and Unlocking the Tailgate........84Locking the Rear WindowControls........................................................104
M
Maintenance.................................................32012V Battery...........................................................32912V Battery – Troubleshooting.....................330Engine Oil..............................................................323Exterior Bulbs......................................................334Interior Bulbs.......................................................336Maintenance Precautions........................320Making and Receiving a PhoneCall................................................................440Manually Dimming the InteriorMirror..............................................................105Manually Releasing the Electric ParkingBrake..............................................................198Manually Shifting Gears.............................179Shifting Using the Buttons on the SelectorLever....................................................................179Manual Seats.................................................128Adjusting the Head Restraint.........................128Adjusting the Seat Backrest...........................130Folding the Seats................................................135Head Restraint Components.........................128Installing the Head Restraint.........................129Moving the Seat Backward andForward.............................................................129Removing the Head Restraint........................129Unfolding the Seats...........................................136Manual Transmission Fluid Capacity andSpecification................................................176Manual Transmission..................................174Crawler Gear.........................................................174Manual Transmission –Troubleshooting..............................................177
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Removable Hard Top.......................................354Removable Roof Panels.................................350Removable Soft Top........................................354Removable Windows.......................................338Removable Windows.................................338Removable Windows Precautions..............338Removing and Installing the Rear QuarterWindows..........................................................338Removing and Installing the RearWindow............................................................340Removing the Key Blade.............................70Removing Your Vehicle FromStorage..........................................................375Repairing Minor Paint Damage...............373Replacement PartsRecommendation....................................504Replacing a Lost Key or RemoteControl..............................................................71Replacing the Cabin Air Filter...................126Replacing the Front Wiper Blades............91Replacing the Rear Wiper Blades............92Reporting Safety Defects inCanada...........................................................471Reporting Safety Defects in the UnitedStates.............................................................471Reprogramming the Garage DoorOpener...........................................................142Restarting the Engine - AutomaticTransmission...............................................163Restarting the Engine - ManualTransmission...............................................162Resuming the Set Speed..........................233Reverse Wipe..................................................90Reverse Wipe Settings.......................................90What Is Reverse Wipe........................................90Roadside Assistance...................................301Rollover Warning.........................................469Roof Rack........................................................276Adjusting a Roof Rack Crossbar...................278Removing and Installing the RoofRack....................................................................276Roof Rack Load Capacities............................278Roof Rack Precautions....................................276Route Guidance...........................................448Adjusting the Guidance PromptVolume.............................................................448Canceling Route Guidance............................449Repeating an Instruction................................449
Route Guidance Settings...............................449Running-InSee: Breaking-In.................................................298Running Out of Fuel....................................168Adding Fuel From a Portable FuelContainer..........................................................168Filling a Portable Fuel Container..................168
S
Satellite Radio..............................................426Locating the Satellite Radio IdentificationNumber.............................................................427Satellite Radio Limitations............................426Satellite Radio Settings...................................427Selecting a Channel..........................................427What Is Satellite Radio....................................426Scheduled Maintenance..........................459Seatbelt Extensions.......................................57Seatbelt Precautions....................................52Seatbelt Reminder........................................54How Does the Seatbelt ReminderWork.....................................................................54Seatbelt Reminder Indicators.........................55Switching the Seatbelt Reminder On andOff.........................................................................56Seatbelts...........................................................52Automatic Locking Mode..................................54Seatbelt Reminder..............................................54Sensitive Locking Mode.....................................53Security..............................................................87Passive Anti-Theft System...............................87Security – Troubleshooting..............................87Security – Troubleshooting........................87Security – Frequently AskedQuestions...........................................................88Security – Information Messages..................87Selecting a Four-Wheel Drive Mode - 4x4with Part Time Engagement.................184Selecting a Four-Wheel Drive Mode -Advanced 4x4 with 4A Mode...............185Selecting a G.O.A.T. Mode.........................242Selecting the Audio Source.....................422Sending and Receiving a TextMessage........................................................441Sensitive Locking Mode...............................53How Does Sensitive Locking ModeWork.....................................................................53
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