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Info
In USB Mode, press the Info button on the
touchscreen to display the current track
information. Press the Info or X button on the
touchscreen a second time to cancel this feature.
Tracks
In USB Mode, press the Tracks button on the
touchscreen to display a pop-up with the Song List.
The song currently playing is indicated by an arrow
and lines above and below the song title. When in
the Tracks List screen you can rotate the Tune/
Scroll knob to highlight a track (indicated by the
line above and below the track name) and then
push the Enter/Browse knob to start playing that
track.
In Bluetooth® Mode, if the Bluetooth® device
supports this feature, press the Tracks button on
the touchscreen to display a pop-up with the Song
List. The currently playing song is indicated by a red
arrow and lines above and below the song title.
Pressing the Tracks button on the touchscreen
while the pop-up is displayed will close the pop-up.
MEDIA VOICE COMMANDS
Uconnect offers connections via USB, Bluetooth®,
and auxiliary (AUX) ports. Voice operation is only
available for connected USB and AUX devices. Push the VR button located on the steering
wheel. After the beep, say one of the following
commands and follow the prompts to switch your
media source or choose an artist:
“
Change source to Bluetooth®”
“Change source to AUX”
“Change source to USB”
“Play artist Beethoven”; “ Play album Greatest
Hits”; “ Play song Moonlight Sonata”; “ Play genre
Classical”
Did You Know: Press the Browse button on the
touchscreen to see all of the music on your USB
device. Your Voice Command must match exactly
how the artist, album, song, and genre information
is displayed.
PHONE MODE
Overview
Uconnect Phone is a voice-activated, hands-free,
in-vehicle communications system. It allows you to
dial a phone number with your mobile phone.
The feature supports the following:
Voice Activated Features
Hands-Free dialing via Voice (“Call John Smith
Mobile” or “Dial 248-555-1212”).
Hands-Free text-to-speech listening of your
incoming SMS messages.
Hands-Free Text Message Replying: Forward
one of 18 predefined SMS messages to
incoming calls/text messages.
Redialing last dialed numbers (“Redial”).
Calling Back the last incoming call number
(“Call Back”).
Viewing call logs on screen (“Show Incoming
Calls,” “Show Outgoing Calls,” “Show Missed
Calls,” or “Show Recent Calls”).
Searching Contacts phone number (“Search for
John Smith Mobile”).
Screen Activated Features
Dialing via Keypad using touchscreen.
Viewing and Calling contacts from Phonebooks
displayed on the touchscreen.
Setting Favorite Contact phone numbers so they
are easily accessible on the Main Phone screen.
Viewing and Calling contacts from Recent Call
logs.
Reviewing your recent Incoming SMS
Messages.
Pairing up to 10 phones/audio devices for easy
access to connect to them quickly.
NOTE:Your phone must be capable of SMS messaging via
Bluetooth® for messaging features to work
properly.

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Your mobile phone’s audio is transmitted through
your vehicle’s audio system; the system will
automatically mute your radio when using the
Uconnect Phone.
For Uconnect customer support:
US visit UconnectPhone.com or call 877-855-8400
Canada visit UconnectPhone.com or call
800-465-2001 (English) or (French) call
800-387-9983
Uconnect Phone allows you to transfer calls
between the system and your mobile phone as you
enter or exit your vehicle and enables you to mute
the system's microphone for private conversation.

The Phone feature is driven through your
Bluetooth® “Hands-Free Profile” mobile phone.
Uconnect features Bluetooth® technology — the
global standard that enables different electronic
devices to connect to each other without wires or a docking station. Ensure you phone is turned on with
Bluetooth® active and has been paired to the
Uconnect system. Up to 10 mobile phones or audio
devices are allowed to be linked to the system. Only
one linked (or paired) mobile phone and one audio
device can be used with the system at a time.

Phone Button
The Phone button on your steering wheel
is used to get into the Phone Mode and
make calls, show recent, incoming or
outgoing calls, view phonebook, etc.
When you push the button you will hear a BEEP.
The BEEP is your signal to give a command.
Voice Command Button
The Voice Command button on your
steering wheel is only used for “barge in”
and when you are already in a call or
want to make another call.

The button on your steering wheel is also used to
access the Voice Commands for the Uconnect Voice
Command features if your vehicle is equipped.

Phone Operation
OPERATION
Voice commands can be used to operate the
Uconnect Phone and to navigate its menu
structure. Voice commands are required after
most Uconnect Phone prompts. There are two
general methods for how Voice Command works:
1. Say compound commands like “Call John
Smith mobile”.

2. Say the individual commands and allow the system to guide you to complete the task.
You will be prompted for a specific command and
then guided through the available options.
Prior to giving a voice command, one must wait
for the beep, which follows the “Listen” prompt
or another prompt.
For certain operations, compound commands
can be used. For example, instead of saying
“Call” and then “John Smith” and then “mobile”,
the following compound command can be said:
“Call John Smith mobile.”
For each feature explanation in this section,
only the compound command form of the voice
command is given. You can also break the
commands into parts and say each part of the
command when you are asked for it. For
example, you can use the compound command
form voice command “Search for John Smith,”
or you can break the compound command form
into two voice commands: “Search Contacts”
and when asked, “John Smith.” Please
remember, the Uconnect Phone works best
when you talk in a normal conversational tone,
as if speaking to someone sitting a few feet/
meters away from you.WARNING!
ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and
assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to do
so. Failure to do so may result in an accident
involving serious injury or death.
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NATURAL SPEECH
Your Uconnect Phone Voice system uses a Natural
Language Voice Recognition (VR) engine.
Natural speech allows the user to speak
commands in phrases or complete sentences. The
system filters out certain non-word utterances and
sounds such as “ah” and “eh.” The system handles
fill-in words such as “I would like to”.
The system handles multiple inputs in the same
phrase or sentence such as “make a phone call”
and “to Kelly Smith”. For multiple inputs in the
same phrase or sentence, the system identifies
the topic or context and provides the associated
follow-up prompt such as “Who do you want to
call?” in the case where a phone call was
requested but the specific name was not
recognized.
The system utilizes continuous dialog. When the
system requires more information from the user, it
will ask a question to which the user can respond
without pushing the Voice Command button on the
steering wheel.
HELP COMMAND
If you need assistance at any prompt, or if you want
to know your options at any prompt, say “Help”
following the beep.
To activate the Uconnect Phone from idle, simply
push the Phone button (if active) on your steering wheel and say a command or say “Help”. All Phone
sessions begin with a push of the VR button or the
Phone button.
CANCEL COMMAND
At any prompt, after the beep, you can say “Cancel”
and you will be returned to the main menu.
You can also push the VR button or Phone button
on your steering wheel when the system is listening
for a command and be returned to the main or
previous menu.
PAIR (LINK) UCONNECT PHONE TO A MOBILE
PHONE
Use this QR code to access your
digital experience.
To begin using your Uconnect
Phone, you must pair your
compatible Bluetooth®-enabled
mobile phone. Mobile phone
pairing is the process of
establishing a wireless connection between a
cellular phone and the Uconnect system.
To complete the pairing process, you will need to
reference your mobile phone’s manual. Please
visit UconnectPhone.com for complete mobile
phone compatibility information.

Uconnect 4/4 NAV With 7-inch Display

NOTE:
You must have Bluetooth® enabled on your
phone to complete this procedure.
The vehicle must be in PARK or at a standstill.
Follow the steps below to pair your phone:

1. Place the ignition in the ACC or ON/RUN position.

2. Press the Phone button.
NOTE:
If there are no phones currently connected
with the system, a pop-up will appear asking
if you would like to pair a mobile phone.
This pop-up only appears when the user
enters Phone Mode and no other device(s)
have previously been paired. If the system

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CALL CONTROLS
The touchscreen allows you to control the following
call features:

Uconnect 4/4 NAV With 7-inch Display

Other phone call features include:
End Call
Hold/Unhold/Resume
Swap two active calls
KEY PAD NUMBER ENTRY

1. Press the Phone button.

2. Press the Dial/Keypad button on the touchscreen.
3. The Touch-Tone screen will be displayed.
4. Use the numbered buttons on the touchscreens to enter the number and press
“Dial/Call”.
RECENT CALLS — IF EQUIPPED
You may browse a list of the most recent of each of
the following call types:
All Calls
Incoming Calls or Calls Received
Outgoing Calls or Calls Made
Missed Calls
These can be accessed by pressing the Recent
Calls button on the phone main screen.
You can also push the VR button on your steering
wheel and perform the above operation. For
example, say “Show my incoming calls”.
ANSWER OR IGNORE AN INCOMING CALL —
NO CALL CURRENTLY IN PROGRESS
When you receive a call on your mobile phone, the
Uconnect Phone will interrupt the vehicle audio
system. Push the Phone button on the steering
wheel, press the Answer button on the
touchscreen.
You can also press the Caller ID box to place the
current call on hold or answer the incoming call.

Uconnect 4/4 NAV With 7-inch Display

1 — Answer
2 — End
3 — Mute/Unmute
4 — Transfer
5 — Join Calls
1 — Answer Button
2 — Caller ID Box

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ANSWER OR IGNORE AN INCOMING CALL —
CALL CURRENTLY IN PROGRESS
If a call is currently in progress and you have
another incoming call, you will hear the same
network tones for call waiting that you normally
hear when using your mobile phone. Push the
Phone button on the steering wheel, press the
Answer button on the touchscreen, or press the
Caller ID box to place the current call on hold and
answer the incoming call.
NOTE:Phones that are compatible with the Uconnect
system in the market today do not support
rejecting an incoming call when another call is in
progress. Therefore, the user can only answer an
incoming call or ignore it.
DO NOT DISTURB
With Do Not Disturb, you can disable notifications
from incoming calls and texts, allowing you to keep
your eyes on the road and hands on the wheel. For
your convenience, there is a counter display to
keep track of your missed calls and text messages
while Do Not Disturb is active.
Do Not Disturb can automatically reply with a text
message, a call, or both when declining an
incoming call and send it to voicemail. Automatic reply messages can be:
“I am driving right now, I will get back to you
shortly”.
Create a custom auto reply message up to 160
characters.
NOTE:Only the first 25 characters can be seen on the
touchscreen while typing a custom message.
While in Do Not Disturb, Conference Call can be
selected so you can still place a second call
without being interrupted by incoming calls.
NOTE:
Reply with text message is not compatible with
iPhones®.
Auto reply with text message is only available on
phones that support Bluetooth® Message
Access Profile (MAP).
PLACE/RETRIEVE A CALL FROM HOLD
During an active call, press the Hold or Call On Hold
button on the Phone main screen.
MAKING A SECOND CALL WHILE CURRENT
CALL IS IN PROGRESS
You can place a call on hold by pressing the Hold
button on the Phone main screen, then dial a
number from the keypad (if supported by your
mobile phone), recent calls, SMS Inbox or from the
phonebooks.
TOGGLING BETWEEN CALLS

Uconnect 4/4 NAV With 7-inch Display

If two calls are in progress (one active and one on
hold), press the Swap Calls button on the phone
main screen. Only one call can be placed on hold
at a time.
You can also push the Phone button to toggle
between the active and held phone call.
JOIN CALLS
When two calls are in progress (one active and one
on hold), press the Join/Merge Calls button on the
Phone main screen to combine all calls into a
conference call.
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CALL TERMINATION
To end a call in progress, momentarily press the
End Call button on the touchscreen or the Phone
End button on the steering wheel. Only the active
call(s) will be terminated and if there is a call on
hold, it will become the new active call.
REDIAL
Push the VR button and after the
“Listening” prompt and the following
beep, say “Redial.”
The Uconnect Phone will call the last number that
was dialed from your mobile phone.
CALL CONTINUATION
Call continuation is the progression of a phone call
on the Uconnect Phone after the vehicle ignition
has been switched to OFF.
NOTE:The call will remain within the vehicle audio system
until the phone becomes out of range for the
Bluetooth® connection. It is recommended to
press the Transfer button on the touchscreen
when leaving the vehicle.
Advanced Phone Connectivity
TRANSFER CALL TO AND FROM MOBILE
PHONE
The Uconnect Phone allows ongoing calls to be
transferred from your mobile phone without
terminating the call. To transfer an ongoing call
from your connected mobile phone to the
Uconnect Phone or vice versa, press the Transfer
button on the Phone main screen.
Things You Should Know About Uconnect
Phone
VOICE COMMAND
For the best performance:
Always wait for the beep before speaking
Speak normally, without pausing, just as you
would speak to a person sitting a few feet/
meters away from you
Ensure that no one other than you is speaking
during a voice command period
Low-To-Medium Blower Setting
Low-To-Medium Vehicle Speed
Low Road Noise
Smooth Road Surface
Fully Closed Windows
Dry Weather Conditions
Even though the system is designed for many
languages and accents, the system may not always
work for some.
NOTE:It is recommended that you do not store names in
your Favorites phonebook while the vehicle is in
motion.
Number and name recognition rate is optimized
when the entries are not similar. You can say “O”
(letter “O”) for “0” (zero).
Even though international dialing for most number
combinations is supported, some shortcut dialing
number combinations may not be supported.
WARNING!
ALWAYS drive safely with your hands on the
wheel. You have full responsibility and assume
all risks related to the use of the Uconnect
features and applications in this vehicle. Only
use Uconnect when it is safe to do so. Failure to
do so may result in an accident involving serious
injury or death.

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Did You Know: Voice Text Reply is not compatible
with iPhone®, but if your vehicle is equipped with
Siri® Eyes Free, you can use your voice to send a
text message.
SIRI® EYES FREE — IF EQUIPPED
When used with your Apple® iPhone® connected
to your vehicle via Bluetooth®, Siri lets you use
your voice to send text messages, select media,
place phone calls and much more. Siri uses your
natural language to understand what you mean
and responds back to confirm your requests. The
system is designed to keep your eyes on the road
and your hands on the wheel by letting Siri help you
perform useful tasks.
To enable Siri, push and hold, then release the
Uconnect Voice Recognition (VR) button on the
steering wheel. After you hear a double beep, you
can ask Siri to play podcasts and music, get
directions, read text messages, and many other
useful requests.
BLUETOOTH® COMMUNICATION LINK
Mobile phones may lose connection to the
Uconnect Phone. When this happens, the
connection can generally be re-established by
restarting the mobile phone. Your mobile phone is
recommended to remain in Bluetooth® ON mode.
POWER-UP
After switching the ignition key from OFF to either
the ON/RUN or ACC position, or after a language
change, you must wait at least 15 seconds prior to
using the system Ú page 297.
ANDROID AUTO™ & APPLE CARPLAY® —
IF EQUIPPED
ANDROID AUTO™
Use this QR code to access your
digital experience.
Android Auto™ is a feature of your
Uconnect system, and your
Android™ 6.0 or higher powered
smartphone with a data plan, that
allows you to project your
smartphone and a number of its apps onto the
touchscreen radio display. Android Auto™ brings
you useful information, and organizes it into simple
cards that appear just when they are needed.
Android Auto™ can be used with speech
technology, the steering wheel controls, the knobs
and buttons on your radio faceplate, and the radio
display’s touchscreen to control many of your
apps. To use Android Auto™, perform the following
procedure:
NOTE:Feature availability depends on your carrier and
mobile phone manufacturer. Some Android Auto™
features may or may not be available in every
region and/or language.

1. Download the Android Auto™ app from the
Google Play store on your Android™-powered
smartphone.

2. Connect your Android™-powered smartphone to one of the media USB ports in your vehicle.
If the Android Auto™ app was not downloaded,
the first time you plug your device in the app
begins to download. Your vehicle should be in
PARK the first time you use the app.
NOTE:Be sure to use the factory-provided USB cable that
came with your phone, as aftermarket cables may
not work.

Android Auto™ And LTE Data Coverage

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NOTE:To use Android Auto™, make sure you are in an
area with cellular coverage. Android Auto™ may
use cellular data and your cellular coverage is
shown in the upper right corner of the radio screen.
Data plan rates apply.
3. Once the device is connected and recognized,
the Phone icon on the drag & drop menu bar
changes to the Android Auto™ icon.
NOTE:Android Auto™ is set to launch immediately once a
compatible device is connected. You can also
launch it by pressing the Android Auto™ icon on the
touchscreen.
Once Android Auto™ is up and running on your
Uconnect system, the following features can be
utilized using your smartphone’s data plan:
Google Maps™ for navigation
YouTube Music, Spotify, iHeart Radio, etc. for
music
Hands-free calling and texting for communica -
tion
Various compatible apps
Maps
Push and hold the Voice Recognition (VR)
button on the steering wheel until the
beep or tap the Microphone icon to ask
Google to take you to a desired destination by voice. You can also touch the
Navigation icon in Android Auto™ to access other
navigation apps.
While using Android Auto™, Google Maps™
provides voice-guided:
Navigation
Live traffic information
Lane guidance
For further information, refer to www.android.com/
auto/ (US) or https://www.android.com/intl/
en_ca/auto/ (Canada).
For further information on the navigation function,
please refer to https://support.google.com/
android or https://support.google.com/
androidauto/.
Music
Android Auto™ allows you to access and
stream your favorite music with apps like
YouTube Music, iHeartRadio, and Spotify.
Using your smartphone’s data plan, you
can stream endless music on the road.
NOTE:Music apps, playlists, and stations must be set up
on your smartphone prior to using Android Auto™
for them to work with Android Auto™.
NOTE:To see the track details for the music playing
through Android Auto™, select the Uconnect
system’s media screen.
For further information, refer to https://
support.google.com/androidauto.
Communication
With Android Auto™ connected, push and
hold the VR button on the steering wheel
to activate voice recognition specific to
Android Auto™. This allows you to send
and reply to text messages, have incoming text
messages read out loud, and place and receive
hands-free calls.
Apps
The Android Auto™ App displays all the compatible
apps that are available to use with Android Auto™,
every time it is launched. You must have the
compatible app downloaded, and you must be
signed in to the app through your mobile device for
it to work with Android Auto™.
Refer to https://play.google.com/store/apps/ to
see the latest list of available apps for Android
Auto™.
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