66
CONTINENTAL TIRE
LIMITED WARRANTY AND ADJUSTMENT POLICY FOR ORIGINA L EQUIPMENT PASSENGER
CAR & LIGHT TRUCK TIRES (Including TEMPORARY SPARE Tires)
This booklet also includes important safety warnings. ELIGIBILITY
This Limited Warranty and Adjustment Policy applies to the original owner of new
Continental brand passenger and light truck (LT) tires that are the new vehicle original
equipment tires bearing the Continental brand name and DOT Tire Identification
Number, operated in norma l service, and used on the same vehicle on which they were
originally installed according to the vehicle manufacturer’s recommendations.
Tire(s) on any vehicle registered and normally operated outside the United States and
Canada are excluded from eligibility under this Limited Warranty and Adjustment Policy.
WHAT IS THE ADJUSTMENT POLICY AND HOW LONG IS IT APPLICABLE? BASIC
COVERAGE:
Eligible Tires are covered by this Warranty for a maximum of 72 months from the date of
purchase, determined by the new vehicle registration date or new vehicle sales invoice
showing date of purchase.
Where to Go for Warranty Replacement: Contact the dealer from where you purchased
the vehicle or an alternate authorized Continental brand tire dealer (Authorized Dealer)
to determine the eligible warranty coverage for your tires and how to proceed from there.
Free Replacement Period: PASS & LT: If an eligible Continental brand PASS or LT tire
becomes unserviceable from a warrantable condition, other than those listed under
Section 3, during the first 12 months or first 2/32 of an inch (1.6 mm) of tread wear
(whichever comes first), it will be replaced with a **comparable new Continental brand
tire FREE OF CHARGE, including mounting and balancing (excluding on line orders).
Owner pays all applicable taxes.
TEMPORARY SPARE: If a temporary spare tire becomes unserviceable from a condition
other than those listed in Section 3, during the first 1/32 of an inch (0.8 mm) of tread
wear, then it will be replaced with a **comparable new Continental brand TS tire FREE
OF CHARGE, including mounting and balancing. The owner pays all applicable taxes.
After this "Free Replacement Period" for your temporary spare tire expires, no warranty
claim will be accepted.
After the Free Replacement Period: The tire (except temporary spare tire) may still be
eligible for a pro rata replacement up to 72 months from date of original purchase until
the tread is worn down to the tread wear indicators (2/32 of an inch or 1.6 mm of tread
remaining.) If an eligible tire becomes unserviceable under the stipulations of this
Limited Warranty and Adjustment policy it will be replaced with a comparable 1
new
Continental brand tire, charging the owner a prorated amount. Owner pays all applicable
taxes (including F.E.T.), mounting and balancing charges.
1. A "comparable" new Continental brand tire may be of either the same tire line or the same basic construction but with a different sidewall or tread configuration. If a higher priced tire is selected, the
consumer will pay the difference in price.
FALKEN TIRE CORPORATION
73
Example of what your tire placard looks like:
CHECKING YOUR TIRE AIR PRESSURE
Checking your air pressure at least once a month is vital to help your tires perform
p r
operly and help you get the best gas mileage possible. Tires can lose up to 7 kPa
(1 psi) per month under normal conditions and lose up to 7 kPa (1 psi) per every 9°C
( 1
6°F) drop in temperature. Here are some simple steps on how to check the air
pressures in your tires:
1. R emove the valve stem cap.
2
. P lace the end of the tire gauge firmly against the tire’s valve stem.
3
. R ead the current pressure displayed on the gauge that is currently in the tire.
4
. I ncrease pressure at this time (if needed) and recheck with your tire gauge.
5
. R eplace the valve stem cap.
6
. R epeat until all of your tires have been checked and adjusted accordingly.
TIRE PRESSURE MONITORING SYSTEM (TPMS)
A Tire Pressure Monitoring System (TPMS) is a safety system found in most
vehicles manufactured after 2005. There are pressure sensing transmitters
mo
unted inside of each tire that send readings to the central computer in your
vehicle. The TPMS system will alert you when one or more of your tires are
underinflated by 25% or more by turning on a warning light on your vehicle’s
dashboard or Heads Up Display (HUD) screen. This means that one or more of your tires
may have a low-pressure condition. Follow the instructions in your Owner’s Manual.
ROTATION AND WEAR
Falken recommends rotating your tires at least every 8,000 km (5,000 miles).
Pe
riodically inspecting your tires to make sure they are free of road hazards (such as
nails, screws, large wood splinters, etc.) that might penetrate your tires causing them to
lose air pressure and to ensure they are wearing evenly. Common irregular wear patterns
are: misalignment wear, where the tire shows excessive outer or inner tread wear. Tire
sidewalls should also be inspected for cuts, snags, bruises, and weather cracking. If any
FALKEN TIRE CORPORATION 76
WINTER TIRES
Falken recommends all four tires be replaced when replacing your original equipment
tires and installing winter tires for the winter months.
STORING YOUR TIRES
When storing your tires for any extended period of time, be sure to thoroughly clean your
tires with a tire brush, soap, and water to remove any dirt, salt, and brake dust from the
tires. If you are storing your tires still mounted on the wheels, use a wheel brush and
approved wheel cleaner to clean your wheels. Then dry the wheels and tires with a towel
and allow them to fully dry. DO NOT apply any tire dressings while storing your tires. Tire
compounds are made to resist weather cracking and ozone damage. Place each clean
and dry tire in an airtight plastic bag and seal the bag with tape to help reduce oil
evaporation. Store your tires out of direct sunlight and somewhere that is well shielded
from the elements, like a climate-controlled room or dry basement. Storing the tires in a
garage or shed usually exposes the tires to a wide range of temperatures as well as
precipitation and humidity. Keep the tires away from sources that emit ozone like electric
motors that use contact brushes, furnaces, sump pumps, etc. Although tires will still age
regardless of how they are stored, these precautions will help slow the aging process and
reduce the damage to your tires.
SPEED LIMITS
TIRE SPINNING
WARNING!
Never use just two winter tires. It could lead to adverse handling, loss of control, which
could cause serious injury or death.
WARNING!
Operating your vehicle in excess of the posted speed limit or the maximum speed
allotted by driving conditions has the potential to be dangerous. Higher driving speeds
create excessive heat buildup in a tire, leading to a possible tire failure.
WARNING!
Spinning a tire to get a stuck vehicle out of mud, ice, snow, sand, or wet grass can be
potentially dangerous. A spinning tire at a speedometer reading above 55 km/h
( 3
5 mph) can be capable of disintegrating a tire with explosive force. In some circum -
stances, a tire may be spinning at twice the speed displayed on the speedometer. This
c a
n cause serious injury or death to you, a passenger, or bystander. Never spin a tire
above 55 km/h (35 mph).
FALKEN TIRE CORPORATION
77
B) LIMITED WARRANTY
This limited warranty applies to Falken brand original equipment passenger car,
temporary spare, and light truck steel belted radial tires bearing the complete
description and serial number required by the Department of Transportation (DOT). This
warranty is effective only to tires for which claims are made within five years of the date
of production, based on the tire DOT serial number.
1. WHAT IS COVERED AND FOR HOW LONG
Falken tires that are originally equipped on this vehicle are warranted against
any defects in the materials and workmanship for the usable life of the original
tread. The limited warranty terminates at the flush appearance of the tread wear
indicators at 1.6 mm (2/32 of an inch) remaining tread depth.
• Free Replacement - If a tire becomes unserviceable due to such defect within the
first 1.6 mm (2/32 of an inch) of tread wear, the tire will be replaced free of charge
w i
th the same or comparable Falken tire.
• P rorated Replacement - After the first 1.6
mm (2/32 of an inch) of wear, a prorated
ad
justment credit will be given based on the percentage of remaining usable tread
depth, down to the remaining 1.6 mm (2/32 of an inch) tread wear bar indicator.
N o
credit is given if the tire is worn beyond the flush appearance of the tread wear
bar indicator (less than 1.6 mm (2/32 of an inch) tread depth remaining).
• O ut-of-Round/Out-of-Balance Replacement- Tires that are deemed to be
o
ut-of-round or out-of-balance will be accepted for adjustment during the first
0.8 mm (1/32 of an inch) of the original tread depth and will be replaced free of
c h
arge with the same or similar Falken tires (no labor costs will be covered). A set
of four (4) tires from the same vehicle will not be accepted for out-of-round or
out-of-balance claims.
2. W HAT IS NOT COVERED BY THE WARRANTY
•
Tires that become unserviceable due to road hazard damages (cuts, snags, punc -
t
ures, bruises, impact breaks, etc.) improper repair technique or materials,
i m
proper inflation, overload, irregular wear, wheel imbalance, defective mechan -
ical vehicle components (brakes, suspension, wheels, etc.) improper suspension
a l
ignment, accident, fire, chemical damage, damage from chain use, racing,
off-road use, run flat, improper installation, vandalism, or abuse.
• T ires branded “NA” or a tire in which the DOT numbering has been removed.
•
Tires presented for a warranty claim by someone other than by someone other
t
han the original purchaser, or tires that were transferred to another vehicle from
the vehicle on which the tires were originally installed.
• T ires having a failure or failures caused by previous damages or repairs.
•
The cost of tire repair or retreading is not covered by this warranty and will be the
s
ole responsibility of the tire owner.
87
GENERAL TIRE
LIMITED WARRANTY FOR ORIGINAL EQUIPMENT PASSENGER CAR AND LIGHT TRUCK
TIRES (Including SPECIAL SPARE Tires)
This booklet also includes important safety warnings.
ELIGIBILITY
This Limited Warranty and Adjustment Policy applies to the original owner of new General
brand passenger and light truck (LT) tires that are the new vehicle original equipment
tires bearing the General brand name and Department of Transportation (DOT) Tire
Identification, operated in normal service, and used on the same vehicle on which they
were originally installed according to the vehicle manufacturer’s recommendations.
Tire(s) on any vehicle registered and normally operated outside the United States and
Can
ada are excluded from eligibility under this Limited Warranty and Adjustment Policy.
WHAT IS THE ADJUSTMENT POLICY AND HOW LONG IS IT APPLICABLE?
BASIC COVERAGE:
Eligible Tires are covered by this Limited Warranty and Adjustment Policy for a maximum
of
72 months from the date of purchase, determined by the new vehicle registration date
or
new vehicle sales invoice showing date of purchase.
Where To Go For Warranty Replacement: Co
ntact the vehicle dealer from where you
purchased the vehicle to determine the eligible warranty coverage for your tires and
where to proceed from there.
Free Replacement Period: If
an eligible General brand passenger or light truck tire
becomes unserviceable from a condition other than those listed under Section 3 during
the first 12 months or first 2/32 of an inch (1.6 mm) of tread wear (whichever comes
fi r
st) it will be replaced with a comparable new General brand tire FREE OF CHARGE,
including mounting and balancing. Owner pays all applicable taxes.
Temporary Spare Tires: Th
is Policy also extends to the original owner of the General
brand Temporary Spare Tire that was originally equipped by the vehicle manufacturer as
a temporary spare tire bearing a General Department of Transportation (DOT) serial
number. An eligible Temporary Spare Tire under this Policy must have been operated in
normal service, used on the same vehicle on which they were originally installed
according to the vehicle manufacturer’s recommendations,
This Policy is for a maximum period of 72 months from date of purchase, determined by
th e
new vehicle registration date or new vehicle sales invoice showing date purchased.
If a Temporary Spare Tire becomes unserviceable from a condition other than those
li s
ted in Section 3, during the first 1/32 of an inch (0.8 mm) of tread wear, then it will be
re p
laced with a comparable new General brand Temporary Spare Tire FREE OF CHARGE,
including mounting and balancing. The owner pays all applicable taxes.
After this “Free Replacement Policy” for your Temporary Spare Tire expires, no
ad j
ustment will be made.
92
GOODYEAR® DUNLOP® TIRES
HIGHWAY AUTO AND LIGHT TRUCK TIRE WARRANTY AND ADJUSTMENT POLICY
(EXCLUDES GOODYEAR® UNISTEEL® RADIAL LIGHT TRUCK TIRES)
WHO IS ELIGIBLE
You are eligible for the benefits of this Limited Warranty if you meet all the following
criteria:
• You are the owner or authorized agent of the owner of new Goodyear® or Dunlop® hi
ghway auto or light truck tires supplied as original equipment on your vehicle.
• Your tires bear Department of Transportation (DOT) prescribed tire identification nu
mbers.
• Your tires have been used only on the vehicle on which they were originally installed ac
cording to the vehicle manufacturer’s or Goodyear’s® recommendations.
• Your tires were purchased on or after March 1, 2014.
Li g
ht truck tires are defined as all tires identified with the “LT” designation in the sidewall
st a
mping.
WHAT IS COVERED AND FOR HOW LONG
FREE TIRE REPLACEMENT
Any new Goodyear® or Dunlop® highway radial auto or radial light truck tire, covered by
this policy, removed from service due to a covered warranty condition during the first
2/32 of an inch of usable tread or 12 months from date of purchase, whichever comes
f ir
st, will be replaced with a comparable new Goodyear® or Dunlop® tire at no charge,
including mounting and balancing. Without proof of purchase the date of manufacture
will be used to determine eligibility.
ALL OTHER HIGHWAY AUTO OR LIGHT TRUCK TIRES
Any new Goodyear® or Dunlop® highway auto or light truck tire, other than radial auto
or radial light truck tires, removed from service due to a covered warranty condition
during the first 1/32" of usable tread will be replaced with a comparable new Goodyear®
or Dunlop® tire at no charge, including mounting and balancing.
TEMPORARY SPARE TIRES
Any Goodyear® or Dunlop® temporary spare tire removed from service due to a covered
warranty condition during the first 50% of usable tread wear (1/32 of an inch) will be
replaced with a comparable new Goodyear® or Dunlop® temporary spare tire at no
charge, including mounting.
GOODYEAR® DUNLOP® TIRES
94
WHAT IS NOT COVERED BY THIS WARRANTY?
This limited warranty does not cover the following:
• Tires submitted for ride disturbance complaints that are worn beyond the first 2/32 of
a
n inch tread depth or tires submitted for ride disturbance due to damaged wheels or
any vehicle condition.
• G oodyear® does not warrant or give credit in any adjustment transaction for any kind
o
f material added to a tire (e.g., tire fillers, sealants, balancing substances) after the
tire leaves a factory producing Goodyear® or Dunlop® tires, nor will it adjust any tire
that has failed as a result of adding such material.
• I rregular wear or damage due to mechanical condition of the vehicle, improper infla -
t
ion, overloading, high speed spin-up, misapplication, misuse, negligence, racing, use
o f
tire chains, improper mounting or demounting, improper repair, wreck, collision or
fire.
• R oad hazards (includes, but is not limited to, punctures, cuts, snags, impact breaks,
e
tc.).
• A ny tire that, after leaving a factory producing Goodyear® or Dunlop® tires, has been
i
ntentionally altered to change its appearance (e.g., white inlay on a black tire or
regrooved).
• T ires with weather-cracking that were purchased more than four years prior to presen -
t
ation for adjustment or, if purchase date cannot be verified, manufactured more than
f o
ur years prior to presentation for adjustment.
• T emporary spare tires used on vehicles used in racing and on passenger cars in
s
pecial applications such as police pursuit service.
• G oodyear® Unisteel® Commercial Radial Light Truck Tires.
•
Tires removed from service due to improper repairs.
•
Tires supplied as Original Equipment are not eligible for any tread life warranty consid -
e
ration.
• C osmetic weather checking.
•
Tire Pressure Monitoring System (TPMS) – refer to vehicle manufacturer’s warranty.
•
Ultra High-Performance Summer tires are not recommended for Winter use, and tread
o
r shoulder cracking on those tires resulting from Winter use will not be covered under
our warranty.
WHAT ARE YOUR LEGAL RIGHTS?
No Representative or dealer has authority to make any representation, promise or
agreement on behalf of Goodyear®, except as stated herein. Any tire, no matter how well
constructed, may fail in service or otherwise become unserviceable due to conditions
beyond the control of the manufacturer. Under no circumstances is this warranty a
representation that a tire failure cannot occur.
DISCLAIMER: THIS WARRANTY IS IN LIEU OF, AND GOODYEAR® HEREBY DISCLAIMS,
AN
Y AND ALL OTHER WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED,
GOODYEAR® DUNLOP® TIRES
97
Always maintain inflation pressure at the level recommended by the vehicle
manufacturer as shown on the vehicle placard, vehicle certification label or in the vehicle
Owner’s Manual:
Underinflation is the leading cause of tire failure and may result in severe cracking,
c o
mponent separation or “blowout.” It reduces tire load capacity, allows excessive
sidewall flexing and increases rolling resistance, resulting in heat and mechanical
damage. Maintaining proper inflation pressure is the single most important thing you can
do to promote tire durability and maximize tread life.
Overinflation increases stiffness, which may deteriorate ride and generate unwanted
vi
bration. Overinflation also increases the chances of impact damage.
DON’T OVERLOAD YOUR VEHICLE
Check your vehicle Owner’s Manual to determine the load limits. Overloading your vehicle
places stress on your tires and other critical vehicle components. Overloading a vehicle can
cause poor handling or increased fuel consumption and may cause tire failure. Overloading
your tires can result in severe cracking, component separation or “blowout.”
Never fit your vehicle with new tires that have less load capacity than shown on the
ve
hicle tire placard and remember that optimum rim width is important for proper tire
load distribution and function. The maximum load capacity stamped on the sidewalls of
P-Metric & European Metric tires is reduced by 10% when used on a light truck, utility
vehicle or trailer. Never fit P-Metric or European Metric tires to light trucks that specify
LT-type replacement tires.
DO NOT SPIN YOUR TIRES EXCESSIVELY
Avoid excessive tire spinning when your vehicle is stuck in snow, ice, mud or sand. The
centrifugal forces generated by a free-spinning tire/wheel assembly may cause sudden
tire explosion, resulting in vehicle damage and/or serious personal injury to you or a
bystander. Never exceed 35 mph (55 km/h), as indicated on your speedometer. Use a
g e
ntle backward and forward rocking motion to free your vehicle for continued driving.
Never stand near or behind a tire spinning at high speeds, for example, while attempting
to push a vehicle that is stuck or when an on-the-car spin balance machine is in use.
DO CHECK YOUR TIRES FOR WEAR
Always remove tires from service when they reach 2/32 of an inch remaining tread
depth. All new tires have tread wear indicators which appear as smooth banks in the
tread grooves when they wear to the 2/32 of an inch level. Many wet weather accidents
result from skidding on bald or nearly bald tires. Excessively worn tires are also more
susceptible to penetrations.