2022 DODGE DURANGO phone

MULTIMEDIA181
STEERING WHEEL AUDIO CONTROLS
The Remote Sound System controls are located on
the rear surface of the steering wheel. Reach
behind the wheel to access the switches.

Steering Wheel Audio Controls

The right-hand control is a rocker-type switch with
a push button in the center and controls the
volume and mode of the sound system. Pushing
the top of the rocker switch increases the volume,
and pushing the bottom of the rocker switch
decreases the volume.
Pushing the center button makes the radio switch
between the various modes available (AM/FM/
SXM or Media, etc.)
The left-hand control is a rocker-type switch with a
push button in the center. The function of the
left-hand control is different depending on which
mode you are in. The following describes the left-hand control
operation in each mode.RADIO OPERATION
Pushing the top of the switch will “seek” up for the
next listenable station, and pushing the bottom of
the switch will “seek” down for the next listenable
station.
The button located in the center of the left-hand
control will tune to the next preset station that you
have programmed in the radio preset button.
MEDIA MODE
Pushing the top of the switch once goes to the
next track on the selected media (AUX/USB/
Bluetooth®). Pushing the bottom of the switch
once goes to the beginning of the current track, or
to the beginning of the previous track if it is within
eight seconds after the current track begins to
play.
RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone being
on in your vehicle can cause erratic or noisy
performance from your radio. This condition may
be lessened or eliminated by repositioning the
mobile phone within the vehicle. This condition is
not harmful to the radio. If your radio performance
does not satisfactorily improve from repositioning
the mobile phone, it is recommended that the
volume be turned down or off during mobile phone
operation when not using the Uconnect system.
REGULATORY AND SAFETY
I
NFORMATION
US/CANADA
Exposure to Radio Frequency Radiation
The radiated output power of the internal wireless
radio is far below the FCC and IC radio frequency
exposure limits. Nevertheless, the wireless radio
will be used in such a manner that the radio is 8 in
(20 cm) or further from the human body.
The internal wireless radio operates within
guidelines found in radio frequency safety
standards and recommendations, which reflect
the consensus of the scientific community.
The radio manufacturer believes the internal
wireless radio is safe for use by consumers.
The level of energy emitted is far less than the
electromagnetic energy emitted by wireless
devices such as mobile phones. However, the use
of wireless radios may be restricted in some
situations or environments, such as aboard
airplanes. If you are unsure of restrictions, you are
encouraged to ask for authorization before turning
on the wireless radio Ú page 316.
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236IN CASE OF EMERGENCY
ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and you
will be connected to a representative for assis-
tance. Roadside Assistance will know what
vehicle you’re driving and its location. Additional
fees may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
Uconnect Customer Care - Total support for
Radio, Phone and NAV issues.
SOS Call

1. Push the SOS Call button on the Rearview Mirror.

NOTE:In case the SOS Call button is pushed in error,
there will be a 10 second delay before the SOS Call
system initiates a call to a SOS operator. To cancel
the SOS Call connection, push the SOS call button
on the Rearview Mirror or press the cancellation
button on the Device Screen. Termination of the
SOS Call will turn off the green LED light on the
Rearview Mirror. 2. The LED light located between the SOS and
ASSIST buttons on the Rearview Mirror will
turn green once a connection to a SOS
operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system
may transmit the following important vehicle
information to a SOS operator:
Indication that the occupant placed a
SOS Call
The vehicle brand
The last known GPS coordinates of the
vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system to
determine if additional assistance is needed.
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper -
ator, the SOS operator may be able to open
a voice connection with the vehicle to deter -
mine if additional assistance is needed.
Once the SOS operator opens a voice
connection with the vehicle’s SOS Call
system, the operator should be able to
speak with you or other vehicle occupants
and hear sounds occurring in the vehicle.
The vehicle’s SOS Call system will attempt
to remain connected with the SOS operator
until the SOS operator terminates the
connection.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.

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313
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by the
warranty. Discuss additional charges with the
service manager. Keep a maintenance log of your
vehicle's service history. This can often provide a
clue to the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an
accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the items
in order of priority. At many authorized dealers, you
may obtain a rental vehicle (additional charges
may apply). If you need a rental, it is advisable to
make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be
happy with our products and services.
Warranty service must be done by an authorized
dealer. We strongly recommend that you take the
vehicle to an authorized dealer. They know your
vehicle the best, and are most concerned that
you get prompt and high quality service.
FCA US LLC’s authorized dealers have the
facilities, factory-trained technicians, special tools,
and the latest information to ensure the vehicle is
fixed correctly and in a timely manner.
This is why you should always talk to an authorized
dealer’s service manager first. If for some reason
you are still not satisfied, talk to the general
manager or owner of the authorized dealer. They
want to know if you need assistance. If an
authorized dealer is unable to resolve the concern,
you may contact FCA US LLC's Customer
Assistance center.Any communication to FCA US LLC’s customer
center should include the following information:Owner's name and address
Owner's telephone number
(home, mobile, and office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
FCA U S LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 423-6343
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English /
(800) 387-9983 French
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314CUSTOMER ASSISTANCE
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D.F.
In Mexico City: (800) 505-1300
Outside Mexico City: +(52) 55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (800) 423-6343
Fax: (787) 782-3345
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED
(TDD/TTY)
To assist customers who have hearing difficulties,
FCA US LLC has installed special Telecommu -
nication Devices for the Deaf (TDD) equipment at
its customer center. Any hearing or speech
impaired customer, who has access to a TDD or a
conventional teletypewriter (TTY) in the United
States, can communicate with FCA US LLC by
dialing 1-800-380-2479. Canadian residents with hearing difficulties that
require assistance can use the special needs relay
service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice callers,
dial 1-800-855-0511 to connect with a Bell Relay
Service operator.
SERVICE CONTRACT
You may have purchased a service contract for a
vehicle to help protect you from the high cost of
unexpected repairs after FCA US LLC's New Vehicle
Limited Warranty expires. The Mopar® Vehicle
Protection plans are the ONLY vehicle extended
protection plans authorized, endorsed and backed
by FCA US LLC to provide additional protection
beyond your vehicle’s warranty. If you purchased a
Mopar® Vehicle Protection Plan, you will receive
Plan Provisions and an Owner Identification Card in
the mail within three weeks of the vehicle delivery
date. If you have any questions about the service
contract, call FCA US LLC’s Service Contract
National Customer Hotline at 1-800-521-9922
(Canadian residents, call (800) 465-2001
English / (800) 387-9983 French).
FCA US LLC is not responsible for any service
contract you may have purchased from another
manufacturer. If you require service after the
FCA US LLC New Vehicle Limited Warranty expires,
please refer to the contract documents, and
contact the person listed in those documents.
We appreciate that you have made a major
investment when you purchased the vehicle.
An authorized dealer has also made a major
investment in facilities, tools, and training to
assure that you are absolutely delighted with the
ownership experience.

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CUSTOMER ASSISTANCE315
WARRANTY INFORMATION
See the Warranty Information for the terms and
provisions of FCA US LLC warranties applicable to
this vehicle and market. Refer to
www.mopar.com/om for further information.
See the Warranty Information for the terms and
provisions of FCA Canada Inc. warranties
applicable to this vehicle and market.
Use this QR code to access your
digital experience.
MOPAR® PARTS
Mopar® original equipment parts & accessories
and factory filled fluids are available from an
authorized dealer. They are recommended for your
vehicle to keep it operating at its best and maintain
its original condition.
REPORTING SAFETY DEFECTS
IN THE 50 UNITED STATES AND
W
ASHINGTON, D.C.
If you believe that your vehicle has a
defect that could cause a crash or cause
injury or death, you should immediately
inform the National Highway Traffic
Safety Administration (NHTSA) in
addition to notifying FCA US LLC.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, an authorized
dealer or FCA US LLC.

To contact NHTSA, you may call the Vehicle
Safety Hotline toll free at 1-888-327-4236
(TTY: 1-800-424-9153); or go to

http://www.safercar.gov
; or write to:
Administrator, NHTSA, 1200
New Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can also obtain other information
about motor vehicle safety from

http://www.safercar.gov

.

IN CANADA
If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department
immediately. Canadian customers who
wish to report a safety defect to the
Canadian government should contact
Transport Canada, Motor Vehicle Defect
Investigations and Recalls at
1-800-333-0510 or go to
wwwapps.tc.gc.ca/Saf-Sec-Sur/7/
PCDB-BDPP.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either
the website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide a
complete working knowledge of the vehicle,
system, and/or components and is written in
straightforward language with illustrations,
diagrams, and charts.
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318 B
Battery
.................................................... 90, 261Charging System Light................................. 90Keyless Key Fob Replacement.................... 15Battery Saver Feature...................................... 50Belts, Seat..................................................... 232Blind Spot Monitoring.................................... 188Body Mechanism Lubrication........................ 267B-Pillar Location............................................. 290Brake Assist System...................................... 183Brake Control System, Electronic.................. 183Brake Fluid.......................................... 274, 312Brake System...................................... 274, 307Anti-Lock (ABS).......................................... 307Fluid Check............................................... 274Master Cylinder......................................... 274Parking...................................................... 103Warning Light.............................................. 90Brake/Transmission Interlock....................... 105Bulb Replacement............................... 284, 285Bulbs, Light.................................................... 234
C
Camera, Rear................................................ 136Capacities, Fluid............................................ 311Caps, Filler Oil (Engine)................................................ 259Radiator (Coolant Pressure)...................... 273Car Washes................................................... 304Carbon Monoxide Warning............................ 234
Cargo Area Cover...................................... 74, 75Cargo Compartment........................................ 74Light............................................................ 74Luggage Carrier........................................... 76Cargo Light....................................................... 74Cargo Tie-Downs.............................................. 75Cellular Phone.............................................. 181Center High Mounted Stop Light................... 286Certification Label......................................... 138Chains, Tire................................................... 300Chart, Tire Sizing........................................... 287Check Engine Light
(Malfunction Indicator Light)............................ 98Checking Your Vehicle For Safety................. 231Checks, Safety.............................................. 231Child Restraint.............................................. 216Child RestraintsBooster Seats........................................... 219Child Seat Installation.............................. 229How To Stow An unused ALR Seat Belt.... 227Infant And Child Restraints....................... 218Locating The LATCH Anchorages.............. 223Lower Anchors And TethersFor Children......................................... 220Older Children And Child Restraints......... 218Seating Positions...................................... 220Child Safety Locks........................................... 25Clean Air Gasoline......................................... 309CleaningWheels..................................................... 299
Climate Control................................................54Automatic....................................................54Cold Weather Operation................................ 102Compact Spare Tire...................................... 297Contract, Service........................................... 314Cooling Pressure Cap (Radiator Cap)............ 273Cooling System............................................. 272Adding Coolant (Antifreeze)...................... 273Cooling Capacity....................................... 311Disposal Of Used Coolant......................... 273Drain, Flush, And Refill............................. 272Inspection................................................. 272Points To Remember................................ 274Pressure Cap............................................ 273Radiator Cap............................................. 273Selection Of Coolant(Antifreeze)......................... 272, 311, 312Corrosion Protection..................................... 304Cruise Control (Speed Control)............. 116, 118Cruise Light......................................................96Customer Assistance.................................... 313Cybersecurity................................................ 156
D
Daytime Running Lights...................................48Defroster, Windshield................................... 232De-Icer, Remote Start......................................20Diagnostic System, Onboard............................97DipsticksOil (Engine)............................................... 261

22_WD_OM_EN_USC_t.book Page 318

The driver’s primary responsibility is the safe operation of the vehicle. Driving w\
hile distracted can result in loss of vehicle control, resulting in an accident
and personal injury. FCA US LLC strongly recommends that the driver use extreme caution whe\
n using any device or feature that may take their attention
off the road. Use of any electrical devices, such as cellular telephones\
, computers, portable radios, vehicle navigation or other devices, by the driver while
the vehicle is moving is dangerous and could lead to a serious accident.\
Texting while driving is also dangerous and should never be done while th\
e vehicle
is moving. If you find yourself unable to devote your full attention t\
o vehicle operation, pull off the road to a safe location and stop your vehicle. Some states
or provinces prohibit the use of cellular telephones or texting while dr\
iving. It is always the driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Dodg\
e brand vehicle and to provide a convenient reference source for
common questions.
Not all features shown in this manual may apply to your vehicle. For add\
itional information, visit mopar.com/om (U.S.), owners.mopar.ca (Canada) or your
local Dodge brand dealer.
DRIVING AND ALCOHOL
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels far
below the legal minimum. If you are drinking, don’t drive. Ride with \
a designated non-drinking driver, call a cab, a rideshare, a friend, or use public
transportation.
WARNING
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judg\
ment is impaired when you have
been drinking. Never drink and then drive.
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway \
motor vehicle can expose you to
chemicals including engine exhaust, carbon monoxide, phthalates, and lea\
d, which are known to the State of California to
cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash\
your hands frequently
when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipme\
nt that are either standard or optional on this vehicle. This manual
may also include a description of features and equipment that are no lon\
ger available or were not ordered on this vehicle. Please disregard any features and
equipment described in this manual that are not on this vehicle. FCA US \
LLC reserves the right to make changes in design and specifications, and/or make
additions to or improvements to its products without imposing any obliga\
tion upon itself to install them on products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall b\
e deemed to be deleted and the name FCA Canada Inc. used in substitution there-
fore.
This Owner’s Manual is intended to familiarize you with the important features of y\
our vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect
manuals and Warranty Booklet can be found by visiting the website on the back cover.
U.S. Residents: If you are the first registered retail owner of your vehicle, you ma\
y obtain a complimentary printed copy of the Warranty Booklet by calling
1-800-423-6343 or by contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.
Canadian Residents: If you are the first registered retail owner of your vehicle, you ma\
y obtain a complimentary printed copy of the Warranty Booklet or
purchase a replacement kit by calling 1-800-387-1143 or by contacting your dealer.