MICHELIN®
122
service charges and applicable taxes. When more than 2/32nds of an inch (1.6 mm) of
or
iginal tread has been worn (or more than 25%, whichever is more beneficial to the
user) or after 12 months from the date of purchase, you must pay the cost of a
c o
mparable new Michelin® passenger or light truck replacement tire on a pro rata basis.
The retailer will determine the charge by multiplying the percentage of the original usable
tread worn, by the current selling price at the adjustment location or the price in the
current Michelin® Base Price List, whichever is lower. This list is based on a
predetermined price intended to fairly represent the actual selling price of the tire. You
pay the cost of mounting, balancing and any other service charges and applicable taxes.
Treadwear
A tire meeting the conditions for prorated replacement, which wears evenly across the
t r
ead, down to the tread wear indicators (2/32nds of an inch tread remaining) within six
years of the date of purchase, and before delivering the warranted miles of service, will
be replaced with a comparable new Michelin® tire based on mileage received. The
participating Michelin® tire retailer will determine the charge by multiplying the percent
of mileage received by the current actual selling price at the adjustment location or the
price of the tire in the current Michelin® Base Price List, whichever is lower. This list is
based on a predetermined price intended to fairly represent the actual selling price of
the tire. You pay the cost of mounting, balancing and any other dealer services and
applicable taxes. Tires which wear out evenly before delivering the warranted mileage
will be replaced on a pro rata basis only if:
1. Y ou are the original purchaser of the tires, you own the vehicle on which they were
o
riginally installed, and the tires have been used only on that vehicle.
2. T he tires have been rotated and inspected by a participating Michelin® tire retailer
e
very 7,500 miles, and the attached Mounting and Rotation Service Record has been
f u
lly completed and signed.
3. T he completed Service Record form, Original Owner/Tire Installation Information
f
orm, and the Original Invoice are presented to a participating Michelin® tire retailer
at the time of adjustment claim.
4. T he tires have not become unserviceable due to a condition listed under WHAT IS
N
OT COVERED.
WHAT IS NOT COVERED
WHAT YOU MUST DO WHEN MAKING A CLAIM
When making a claim under the terms of this limited warranty, you must present your
ti
re(s) to a participating Michelin® retailer. The vehicle on which the tires were used
must be available for inspection. Michelin® tire retailers are listed in the yellow pages
under “Tire Dealers-Retail”. Personal identification (i.e. Driver’s License, Credit Card,
etc.) and vehicle registration may be required. You pay service charges for normal vehicle
and tire maintenance.
MICHELIN®
123
CONDITIONS AND EXCLUSIONS
This limited warranty does not provide compensation for loss of time, loss of use of
vehicle, inconvenience or incidental or consequential damages. Tires presented for
claim remain the property of the consumer and Michelin® accepts no responsibility for
loss or damage to tires which are in the custody or control of a Michelin® tire retailer for
the purpose of inspection for warranty adjustment.
In the event of a disputed claim, the consumer must make the tire available for further
in
spection.
Tires accepted for claim become the property of Michelin® North America, Inc.
No Michelin® representative, employee or retailer has the authority to make or imply any
re
presentation, promise or agreement, which in any way varies from the terms of this
warranty.
This warranty applies only in the United States and Canada.
SAFETY MAINTENANCE INFORMATION
Read your Tire Owner’s Manual, the information on the sidewall of your tires, your vehicle
Owner’s Manual and vehicle tire information placard for essential safety and
maintenance information. When service is required:
1. C ontact a participating Michelin® tire retailer listed in your local yellow pages.
2
. I f additional assistance in locating a participating Michelin® tire retailer is required,
p
lease call the phone number listed in this book for the Consumer Care Department
in your area.
ARBITRATION CLAUSE
RESOLUTION OF DISPUTES
ALL CLAIMS ARISING FROM THIS LIMITED WARRANTY OR THE MARKETING, SALE OR
P E
RFORMANCE OF THE PURCHASED PRODUCT AGAINST MICHELIN® NORTH AMERICA,
INC. AND ITS AGENTS, EMPLOYEES, DEALERS, AFFILIATES, PARENT OR SISTER
CORPORATIONS, RELATED CORPORATE ENTITIES, PREDECESSORS, SUCCESSORS OR
ASSIGNS (HEREINAFTER COLLECTIVELY “MICHELIN®”) SHALL BE SUBJECT TO BINDING
ARBITRATION. You and Michelin® acknowledge your and its right to litigate claims,
disputes and controversies arising out of or in connection with this limited warranty or
the marketing, sale or performance of the purchased product in court, but prefer to
resolve any such claims, disputes and controversies through arbitration and hereby
waive the right to litigate such claims, disputes and controversies in court upon election
of arbitration by either party. Therefore, you and Michelin® agree that all claims,
disputes, and controversies between you and Michelin® arising out of or in connection
WARNING!
DISREGARDING ANY OF THE SAFETY PRECAUTIONS AND INSTRUCTIONS CONTAINED
IN THIS MANUAL MAY RESULT IN TIRE FAILURE OR EXPLOSION CAUSING SERIOUS
PERSONAL INJURY OR DEATH.
MICHELIN®
124
with this limited warranty, or any other warranties, express or implied, including a failure
of warranty, or any claims arising out of or in connection with the marketing, sale or
performance of the purchased product, including but not limited to claims for consumer
fraud or brought under any consumer protection statute, but excluding claims for
personal injury or property damage, shall be finally resolved solely by arbitration, upon
election by either party, according to the formal dispute resolution procedures then in
effect of the National Arbitration Forum, or if the National Arbitration Forum is no longer
conducting such arbitrations, a successor organization thereto or such other private
arbitration service as you and Michelin® North America, Inc. shall mutually agree (the
actual authority involved, the “Arbitral Body”). The Arbitral Body shall decide the issues
submitted in accordance herewith, provided that all substantive questions of law will be
determined under the laws of the State in which you purchased the product at issue. You
agree that no claim subject to arbitration shall be arbitrated as a class action, or on a
class-wide or representative basis, or on behalf of the general public, or on behalf of
other persons that may be similarly situated. You agree that you do not have the right to
act as a private attorney general, a class representative, or to participate as a member
of a class of claimants with any claim subject to arbitration. You further agree that no
claim subject to arbitration shall be heard by a jury and that any judgment or award of
the Arbitral Body will be final and not subject to judicial review. All arbitrations will be
conducted as document hearings. Each party shall bear its own costs arising from and
associated with the document hearing with MICHELIN® the exception of the arbitrator’s
fee which will be borne by all parties in equal shares. If either party requests any
procedures beyond a document hearing, the requesting party will be responsible for all
fees, including filing and administrative fees, above and beyond the fees required for
document hearings. Any award of the arbitrator(s) may be entered as a judgment and
shall be enforceable in any court of competent jurisdiction. The arbitrators will have no
authority to award punitive or other damages not measured by the prevailing party’s
actual damages, except as may be required by statute. Information about arbitration may
be obtained and claims may be filed at any office of the National Arbitration Forum or at
P.O. Box 50191, Minneapolis, MN 55405.
TIRE DISABLEMENT
SAFETY WARNING
Any tire may fail as a result of an improperly repaired puncture, impact damage, improper
in
flation, overloading or other conditions resulting from use or misuse. Tire failures, such
as a rapid air loss or a tread and belt detachment, may increase risk of injury or death
and/or property damage. To reduce the risk of a tire failure, Michelin® recommends you
thoroughly read and follow the recommendations in the Michelin® Owner’s Manual,
vehicle Owner’s Manual, tire placard information, and tire sidewall information regarding
safety warnings, proper tire use and maintenance.
CONTROLLABILITY
Controlling a vehicle when a tire failure occurs
If a tire failure occurs, you may hear a loud noise, feel a vibration, and/or the vehicle may
p u
ll toward the side of the failed tire. If possible, step on the accelerator momentarily to
maintain forward momentum and ensure vehicle control. It is most important that you
MICHELIN®
126
NOTE:
Some MICHELIN® Self-Supporting Zero Pressure (ZP) tires can only be mounted on
s p
ecial SH-M (Symmetric Hump - Modified) wheels. These tires bear the special SH-M
designation, molded into the sidewall of the tire, next to the ZP designation. DO NOT
MOUNT A TIRE WITH THE SH-M DESIGNATION ON THE SIDEWALL ON A STANDARD
WHEEL. DOING SO VOIDS THIS LIMITED WARRANTY AND COULD CAUSE THE TIRE TO
BECOME UNSERVICEABLE AT LOW OR ZERO PRESSURE, RESULTING IN SERIOUS
PERSONAL INJURY OR DEATH.
NOTE:
MICHELIN® PAX® SYSTEM TIRES ARE TO BE USED ONLY IN CONJUNCTION WITH AN
O P
ERATIONAL, TIRE PRESSURE MONITORING SYSTEM (TPMS), APPROVED BY THE
VEHICLE MANUFACTURER FOR USE WITH THE PAX® SYSTEM. Otherwise, all provisions
of the limited warranty are void. For a list of approved systems, see an authorized PAX®
System retailer, or call toll free: 1-877-PAX TIRE or 1-877-729-8473
For all types of tires, consult your vehicle tire placard or owner’s manual for
r e
commended operating pressures. If the tires are purchased as replacement tires,
operating instructions for the low pressure warning system will be provided by the
manufacturer of that system. Recommended operating pressures will be provided by a
participating Michelin® tire retailer for self supporting ZP tires. Recommended operating
pressure for PAX® System Tires will be provided by a PAX® System retailer. These
inflation pressures must be maintained as a minimum. However, do not exceed the
maximum pressure rating indicated on the tire sidewall.
CHECK THE COLD INFLATION PRESSURES IN ALL YOUR TIRES, INCLUDING THE SPARE,
A T
LEAST ONCE EACH MONTH
Failure to maintain correct inflation may result in improper vehicle handling and may
c a
use rapid and irregular tire wear, sudden tire destruction, loss of vehicle control and
serious personal injury. Therefore, inflation pressures should be checked at least once
each month and always prior to long distance trips. This applies to all tires, including
sealant types, and Self-Supporting Zero Pressure (ZP) tires which are as susceptible to
losing air pressure as any other type of tire if not properly maintained.
UNDERINFLATION
It is impossible to determine whether tires are properly inflated by simply looking at them.
It is almost impossible to “feel or hear” when a tire is being run underinflated or nearly
flat. Tires must be checked monthly with a tire pressure gauge.
Pressures should be checked when tires are cold, in other words, before they have been
d r
iven on. Driving, even for a short distance, causes tires to heat up and air pressure to
increase.
Checking pressure when tires are hot:
If pressures are checked after tires have been driven for more than three minutes or
m o
re than 1 mile, (2 km) the tires become hot and the pressures will increase by
a p
proximately 4 psi. Therefore when the tire pressure is adjusted under these
conditions, it should be increased to a gauge reading of 4 psi greater than the
recommended cold inflation pressure.
MICHELIN®
127
For Example Only:
• G auge reading of hot tire:.................................................. 32 psi (220 kPa)
•
If recommended cold inflation pressure is: ..................... 30 psi (205 kPa)
•
Desired gauge reading of hot tire 30 + 4 psi =................ 34 psi (205 + 30 = 235 kPa)
•
Therefore: add 2 psi........................................................... (15 kPa)
C
heck cold pressure as soon as possible, preferably within 24 hours. “Bleeding” air from
h o
t tires could result in underinflation. Use an accurate tire gauge to check pressures.
Never allow children to inflate or deflate tires.
FOR MICHELIN® PAX® SYSTEM TIRES/SELF-SUPPORTING ZERO PRESSURE (ZP) TIRES
C H
ECK INFLATION PRESSURES AS SOON AS POSSIBLE FOLLOWING A LOW PRESSURE
WARNING
The PAX® System requires a functioning, correctly calibrated on-board vehicle tire
p r
essure monitoring system (TPMS) to monitor the air pressure and alert the driver when
a low pressure event occurs. Be certain to ensure that your vehicle’s TPMS is functioning
and is correctly calibrated. Refer to your vehicle Owner’s Manual or your vehicle dealer.
Low pressure warning systems are designed to alert the driver to a low air pressure
s i
tuation in at least one tire on the vehicle. While your ZP tires are designed to provide
continued mobility in the event of an air loss, the sooner you respond to a warning and
take corrective action, the greater the likelihood that the tire can be returned to service.
Always visually inspect your MICHELIN® PAX® System tire and self-supporting tires and
u s
e a pressure gauge to check the air pressure in all four tires following any low pressure
warning. (Unless advised to do otherwise by the manufacturer of your low pressure
warning system.)
If the tire pressure is at or below 18 PSI, proceed to the nearest Authorized PAX® System
R e
tailer for PAX® tires or a participating Michelin® tire retailer for ZP tires or a
representative of your vehicle manufacturer if advised to do so in your vehicle Owner’s
Manual and have the tire demounted and thoroughly inspected for possible internal
damage.
If you are unable to see any damage to the tire, and the tire pressure is more than
18 PSI, reinflate your tire to the proper air pressure. See instructions for checking
p r
essures when tires are hot. When tires have cooled, check air pressure again. If any
tire has lost more than 5 PSI from the previous pressure check, have the tire inspected
at once by an authorized PAX® System Retailer for PAX® tires or a participating
Michelin® tire retailer or representative of your vehicle manufacturer if your vehicle
Owner’s Manual so advises. Failure to do so may cause irreparable damage to the tire
and result in sudden tire destruction and personal injury.
TIRE PRESSURE MONITORING SYSTEMS (TPMS):
Your vehicle may be equipped with a Tire Pressure Monitoring System (TPMS) that is
designed to monitor the pressure of tires mounted on your vehicle and sends a signal to
the driver if a tire pressure falls below a predetermined level. A TPMS should not replace
monthly manual pressure checks for all four tires and the spare. We recommend that you
manually monitor and check tire pressure inflation with a pressure gauge. Your tires
MICHELIN®
133
Full-size Spare
Full-size spare tires (not temporary spares) of the same size and construction should be
u s
ed in a five tire rotation. Always check the inflation pressure of the full-size spare
immediately before incorporating it into rotation. Follow the vehicle manufacturer’s
recommended pattern for rotation, or if not available, see a qualified tire technician.
Replacement of Two Tires
It is recommended that all four tires are replaced at the same time. However, when only
t w
o tires are replaced, the new tires should be put on the rear. The new tires, with deeper
tread, may provide better grip and water evacuation in wet driving conditions.
CUSTOMIZATION OF TIRES, WHEELS, OR SUSPENSION ON SUVS AND LIGHT
TRUCKS
Due to their size, weight and higher center of gravity, vehicles such as SUVs and light
trucks do not have the same handling characteristics as automobiles. Because of these
differing characteristics, failure to operate your SUV/truck in a proper and safe manner
can increase the likelihood of vehicle rollover. Modifications to your SUV/truck tire size,
tire type, wheels or suspension can change its handling characteristics and further
increase the likelihood of vehicle rollover. Whether your SUV/truck has the original
equipment configuration for tires, wheels and suspension or whether any of these items
have been modified, always drive safely, avoid sudden, sharp turns or lane changes and
obey all traffic laws. Failure to do so may result in loss of vehicle control leading to an
accident and serious injury or death.
TIRE ALTERATIONS
Do not make or allow to be made any alterations on your tires. Alterations may prevent
proper performance, leading to tire damage which can result in an accident. Tires which
become unserviceable due to alterations such as truing, whitewall inlays, addition of
balancing or sealant liquids, or the use of tire dressing containing petroleum distillates
are excluded from warranty coverage.
REPAIRS WHEREVER POSSIBLE, SEE YOUR MICHELIN® TIRE RETAILER AT ONCE
If any MICHELIN® tire sustains a puncture, have the tire demounted and thoroughly
inspected by any MICHELIN® tire retailer for possible damage that may have occurred.
A tread area puncture in any MICHELIN® passenger or light truck tire can be repaired
provided that the puncture hole is not more than 1/4 inch in diameter, not more than
o n
e radial cable per casing ply is damaged, and the tire has not been damaged further
by the puncturing object or by running underinflated. Tire punctures consistent with
these guidelines can be repaired by following the US Tire Manufacturers Association
(USTMA) recommended repair procedures.
TIRE REPAIRS
Repairs of all tires must be of the combined plug and inside patch type. Your MICHELIN®
PAX® System tires must be removed from the wheel for inspection prior to repair. Plug
only repairs are improper. A tire should be removed from the rim and inspected prior to
MICHELIN®
135
condition to assure its performance. Always utilize valve caps capable of containing the
tire’s air pressure, should the valve core leak. The valve cap is the primary seal against
air loss.
It is recommended that you have your tires and wheels balanced. Tires and wheels which
a r
e not balanced may cause steering difficulties, a bumpy ride, and irregular tire wear.
SPECIAL MOUNTING INSTRUCTIONS FOR PAX® SYSTEM TIRES
PAX® System wheels are different from all other wheels. Never attempt to mount a
non-PAX® System tire on a PAX® System wheel, or a PAX® System tire on a non-PAX®
System wheel. Attempting to do so could cause serious injury or death. All PAX® System
components (tire, wheel, support ring, pressure sensor and gel) must be utilized. Never
utilize a PAX® System tire and wheel without every other properly functioning component
part, correctly installed by an Authorized PAX® System retailer. The PAX® System must
be used on all wheel positions.
After a low or zero pressure driving event, the PAX® System tire and wheel may be hot to
th
e touch. Always allow a PAX® System tire to cool before attempting to handle it. Failure
to do so could result in injury.
SPECIAL MOUNTING INSTRUCTIONS FOR SELF-SUPPORTING ZERO PRESSURE™ (ZP)
T I
RES
ZP tires can be more difficult to mount than conventional tires. They should be mounted
a n
d demounted only by a properly trained tire professional. ZP tires can generate a
tremendous amount of heat when run at low or zero pressure. ALWAYS ALLOW A ZP TIRE
TO COOL BEFORE ATTEMPTING TO HANDLE IT. FAILURE TO DO SO COULD RESULT IN
INJURY.
MICHELIN® ZP tires are tubeless tires designed to operate in emergency conditions at
lo
w or zero air pressure.
MICHELIN® SELF SUPPORTING Zero Pressure™ (ZP) TIRES AND SPECIAL SYMMETRIC
H U
MP-MODIFIED (SH-M) WHEELS
Some MICHELIN® ZP tires can only perform with zero pressure capability when mounted
o n
special SH-M wheels. These tires bear the SH-M designation immediately following
the ZP designation on the sidewall of the tire. DO NOT MOUNT ZP TIRES WITH THE SH-M
DESIGNATION ON STANDARD WHEELS. IN SUCH APPLICATIONS, THE TIRES MAY
BECOME UNSERVICEABLE AT LOW OR ZERO PRESSURE, CAUSING SERIOUS PERSONAL
INJURY OR DEATH.
SPECIAL MOUNTING INSTRUCTIONS FOR MICHELIN® TRX™ TIRES
The MICHELIN® TRX™ tire is a tubeless tire that must only be mounted on special wheels
( T
R or JM type) with millimetric seat diameter. If TRX tires are mounted on standard
wheels, they will not retain air due to an air escape feature designed into the bead area
of these tires.
Do not try to override this feature by mounting TRX tires with tubes. The MICHELIN®
T R
X™ tire must be used on all wheel positions.
MICHELIN®
136
TEMPORARY TYPE SPARE TIRES
When using any temporary type spare tire, be sure to follow the vehicle manufacturer’s
in
structions.
READING THE DOT
DOT XXXX XXXX XXX (prior to August 2000)
DOT XXXX XXXX XXX (1990-1999)
DOT XXXX XXXX XXXX (after July 2000)
THE DOT
The “DOT” symbol certifies tire manufacturer’s compliance with US Department of
Transportation tire safety standards. Next to the symbol is the tire identification or “serial
number”. The first two characters identify the plant where the tire was manufactured.
The next two characters reflect the tire size. The following one to four digits may be used
at the tire manufacturer’s option as a descriptive code. The last three characters are
numbers identifying the week and year of manufacture. (Example: “O25” means second
week of the year of decade, eg.: 1995, 1985, etc.) For the 1990-1999 decade
MICHELIN® brand tires are marked with a triangle pointing to the last three numeric
characters. Tires produced after July 2000 have an additional digit to identify a given
decade. For example, 2800 means the tire was produced during the 28th week of 2000;
0 2
01 during the 2nd week of 2001. If the last digits of your DOT number contains three
numeric characters and is not marked with a triangle, consult a qualified tire technician
to determine the year of manufacture.
SERVICE LIFE FOR PASSENGER CAR AND LIGHT TRUCK TIRES INCLUDING SPARE
TIRES
The following recommendation applies to passenger car and light truck tires. Tires are
composed of various types of material and rubber compounds, having performance
properties essential to the proper functioning of the tire itself. These component
properties evolve over time. For each tire, this evolution depends upon many factors
such as weather, storage conditions, and conditions of use (load, speed, inflation
pressure, maintenance etc.) to which the tire is subjected throughout its life. This
service-related evolution varies widely so that accurately predicting the serviceable life
of any specific tire in advance is not possible.
That is why, in addition to regular inspections and inflation pressure maintenance by
c o
nsumers, it is recommended to have passenger car and light truck tires, including
spare tires, inspected regularly by a qualified tire specialist, such as a tire dealer, who
will assess the tire’s suitability for continued service. Tires which have been in use for five
years or more should continue to be inspected by a specialist at least annually.
Consumers are strongly encouraged to be aware not only of their tires’ visual condition
and inflation pressure but also of any change in dynamic performance such as increased
air loss, noise or vibration, which could be an indication that the tires need to be removed
from service to prevent tire failure. It is impossible to predict when tires should be