261
MyCitroën Play
11► Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
Some characters in information about the
currently playing media are not displayed
correctly
.
The audio system is unable to process certain
types of character.
►
Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►
Start playback from the device.
T
rack names and playing times are not
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the device may not be visible.
►
Check that the telephone has Bluetooth
switched on.
►
Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with
the system.
►
Check the compatibility of the telephone on
the Brand's website (services).
Android
Auto and/or CarPlay do not work. Android Auto and CarPlay may not activate if the
USB cables are of poor quality.
►
Use genuine USB cables to ensure
compatibility
.
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay are not available in all
countries.
►
Check the Google
Android Auto or Apple
website to see which countries are supported.
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.
►
Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary
.
Ambient noise affects the quality of the
telephone call.
►
Reduce ambient noise (close windows, turn
down ventilation, slow down, etc.).
The contacts are not listed in alphabetical
order
.
Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
►
Modify the telephone directory display
settings.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset. Selecting an ambience imposes the treble and
bass settings, and vice versa.
►
Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
►
Modify the balance setting or the distribution
setting to obtain the desired sound quality
.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
►
Check that the sound settings are appropriate
to the sources listened to.
Adjust the sound
functions to the middle position.
When the engine is off, the system switches
off after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system
automatically goes into energy economy mode
and switches off to maintain an adequate charge
in the battery.
► Start the vehicle’ s engine to increase the
charge of the battery.
285
MyCitroën Drive
12The system reads a variety of data (folder, title,
artist, etc.). This can take from a few seconds to
a few minutes.
This is perfectly normal.
Some characters in information about the
currently playing media may not be displayed
correctly.
The audio system is unable to process certain
types of character.
►
Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►
Start playback from the device.
T
rack names and playing times are not
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I am unable to connect my Bluetooth
telephone.
The telephone's Bluetooth function may be
switched off or the device may not be visible.
►
Check that the telephone has Bluetooth
switched on.
►
Check in the telephone settings that it is
"visible to all".
►
Deactivate then reactivate the telephone’
s
Bluetooth function.
The Bluetooth telephone is not compatible with
the system. ►
Y
ou can check the compatibility of the
telephone on the Brand's website (services).
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay may not activate if the
USB cables are of poor quality.
►
Use genuine USB cables to ensure
compatibility
.
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay are not available in all
countries.
►
Check the list of supported countries via
these
websites: Google Android Auto or Apple.
The volume of the telephone connected via
Bluetooth is too low.
The volume depends on both the system and the
telephone.
►
Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary
.
Ambient noise affects the quality of the
telephone call.
► Reduce ambient noise (e.g. close the
windows, reduce ventilation, slow down).
Some contacts are duplicated in the list.
The options for synchronising contacts are:
synchronise the contacts on the SIM card, the
contacts on the telephone, or both. When both
synchronisations are selected, some contacts
may be duplicated.
►
Select "Display SIM card contacts" or
"Display telephone contacts".
The contacts are not listed in alphabetical
order
.Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
►
Modify the telephone directory display
settings.
The system is not receiving SMS text
messages.
Bluetooth mode does not allow SMS text
messages to be sent to the system.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
►
Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
►
Modify the balance setting or the distribution
setting to obtain the desired sound quality
.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
288
Event data recorders
Depending on the vehicle's equipment level, this
may include:
–
Seat and steering wheel position settings.
–
Chassis and air conditioning settings.
–
Personalised settings such as the interior
lighting.
Y
ou can enter your own data into the functions
of your vehicle's audio and telematic system, as
part of the selected functionalities.
Depending on the vehicle's equipment level,
this
may
include:
–
Multimedia data such as music, videos or
photos to be read by an integrated multimedia
system.
–
Address book data to be used with an
integrated hands-free system or with an
integrated navigation system.
–
Entered destinations.
–
Data regarding the use of online services.
This data for the comfort and infotainment
functions may be stored locally in the vehicle
or saved to a device that you have connected
to the vehicle (e.g.
smartphone, USB memory
stick or MP3 player). Data that you have entered
yourself may be deleted at any time.
This data may also be transmitted outside the
vehicle at your request, particularly when using
online services in line with the settings that you
have selected. Smartphone integration
(e.g.
Android
Auto
® or
Apple
®CarPlay®)
If your vehicle is equipped accordingly, you can
connect your smartphone or another mobile
device to the vehicle in order to operate it using
the vehicle's integrated controls. Images and
sounds from the smartphone can be transmitted
through the audio and telematics system.
Specific information is simultaneously sent
to your smartphone. Depending on the type
of
integration, this includes data such as location,
day/night mode and other general information
about the vehicle. For more information, please
refer to the user instructions for the vehicle or the
audio and telematics system.
Integrating a smartphone allows you to use
its applications, such as a navigation app or
music player. No other
integration between
the smartphone and the vehicle is possible, in
particular active access to vehicle data. How the
data is processed subsequently is determined
by the supplier of the application being used.
The ability the change settings depends on the
application in question and on the operating
system installed on your smartphone.
Online services
If your vehicle is connected to a wireless
network, data can be exchanged between
your vehicle and other systems. Connection
to a wireless network is made possible
via a transmitter located in your vehicle or a mobile
device that you have provided (e.g.
smartphone).
The online services can be used via this wireless
connection.
These include online services and
applications (apps) provided to you by the
Manufacturer or other suppliers.
Exclusive services
As regards the Manufacturer's online services,
the corresponding functions are described by
the Manufacturer in an appropriate medium
(e.g.
handbook, Manufacturer's website) and the
information about data protection is provided.
Personal data may be used for online services.
The exchange of data for this purpose takes
place over a secure connection, using for
example the Manufacturer's dedicated computer
systems. The collection, processing and use of
personal data for the development of services
are carried out solely on the basis of a legal
authorisation, for example in the case of a
legal emergency call system or a contractual
agreement or else under a consent agreement.
You can activate or deactivate the services and
functions (some may be chargeable) and, in
some cases, the vehicle's entire connection to
the wireless network. This does not include the
statutory functions and services such as the
emergency or assistance call system.
Third-party services
If you use online services provided by other
(third-party) suppliers, these services are subject
290
Alphabetical index
180° rear vision 175
A
ABS 99
Accelerated charging unit (Wallbox)
182
Accessories
96
Access to the 3rd row
58, 60
Access to the spare wheel
210–211
Active Safety Brake
165, 167
AdBlue®
18, 198
AdBlue® tank
200
Additive, Diesel
196–197
Adjusting head restraints
50
Adjusting seat
48–50
Adjusting the air distribution
79–80
Adjusting the air flow
79–80
Adjusting the date
26, 260, 282
Adjusting the height and reach of
the steering wheel
52
Adjusting the lumbar support
48
Adjusting the seat angle
48, 50
Adjusting the seat belt height
104
Adjusting the temperature
79–80
Adjusting the time
26, 259, 283
Advanced Grip Control
101–102
Advice on care and maintenance
180, 202
Advice on driving
7, 134–135
Airbags
106–108, 110
Airbags, curtain
107–108
Airbags, front
106, 108, 110
Airbags, lateral 107–108
Air conditioning
77, 79, 79–80, 82
Air conditioning, digital
81
Air conditioning, dual-zone automatic
79–80
Air conditioning, manual
78–79, 81
Air intake
79–81
Air vents
77
Alarm
45–46
Android Auto connection
256, 274
Anti-lock braking system (ABS)
99
Anti-pinch
74
Antitheft / Immobiliser
29
Apple CarPlay connection
256, 273
Applications
274
Area, loading
30, 37–38, 72
Armrest, front
50
Assistance call
97
Assistance, emergency braking
99, 167
Audible warning
99
Audio streaming (Bluetooth)
243, 255, 278
B
Battery, 12 V 190, 196–197, 218–221
Battery, ancillaries
218
Battery, charging
220–221
Battery, remote control
36, 84
Bench seat, one-piece, fixed
57–59
Blind, panoramic roof
74
Blind spot monitoring system
171
Blind spot sensors
170
Blinds, side 73
BlueHDi
18, 196, 204
Bluetooth (hands-free)
243–244, 257, 279
Bluetooth (telephone)
257–258, 279–280
Bodywork
202
Bonnet
193
Boot
44
Boot lid
33–34, 35, 44
Brake discs
198
Brake lamps
216, 218
Brakes
198
Braking
148
Braking assistance system
99
Braking, automatic emergency
165, 167
Braking, dynamic emergency
141–142
Brightness
259
Bulbs
214
Bulbs (changing)
213, 216
C
Cable, audio 277
Cable, Jack
277
Capacity, fuel tank
177–178
Cap, fuel filler
177–178
Care of the bodywork
202
CD
242
CD, MP3
242
Central locking
28, 33, 37
Changing a bulb
213, 216, 218
Changing a bulb (side-hinged doors)
216