142
Practical information
This label is intended solely for use by firefighters and maintenance services in
the event of any work on the vehicle.
No other person must touch the device shown
on this label.
In the event of an accident or impact
to the vehicle’s underbody
In these situations, the electrical
circuit or the
traction battery can be seriously damaged.
Stop as soon as it is safe to do so and switch
off the ignition.
Contact a CITROËN dealer or a qualified
workshop.
When washing
Before washing the vehicle, always
check that the charging flap is closed
correctly.
Never wash the vehicle while the battery is
on charge.
High-pressure washing
To avoid damaging the electrical
components, it is expressly prohibited to
use high-pressure washing in the engine
compartment or under the body.
Do not use a pressure greater than 80 bar
when washing the bodywork.
Never allow water or dust to enter the
connector or charging nozzle - risk of
electrocution or fire!
Never connect / disconnect the charging
nozzle or cable with wet hands - risk of
electrocution!
Traction battery
The Li-ion (Lithium-ion) traction battery stores
the electrical energy needed to propel the
vehicle.
It is located in the boot.
The traction battery's range varies depending
on the type of driving, the route, the use of
thermal comfort equipment and the ageing of its
components.
The traction battery ageing depends on several factors, such as climatic
conditions and the distance travelled.
To preserve the mileage of your vehicle and the durability of your traction battery,
CITROËN recommends that you:
–
Do not fully charge the battery of your
electric vehicle daily (charge the traction
battery below 80% as often as possible).
–
Do not completely discharge the battery
.
– Do not store the vehicle for a long period
of non-use (more than 12 hours) when the
traction battery has a low or high charge level.
Prefer a charge level between 20 and 40%.
–
Limit the use of fast charging.
–
Do not expose the vehicle to temperatures
below -30°C and above +60°C for more than
24 hours.
–
A
void charging the vehicle at negative
temperatures (except if the vehicle ran more
than 20 minutes) or above +30°C.
–
Do not use the vehicle's traction battery as
a generator of energy
.
–
Do not use a generator to recharge your
vehicle's traction battery
.
In the event of damage to the traction
battery
It is strictly prohibited to work on the vehicle
yourself.
Do not touch liquids coming from the battery,
and in the event of skin contact with these
products, wash abundantly with water and
contact a doctor as soon as possible.
Contact a CITROËN dealer or a qualified
workshop to have the system checked.
Disposal of the traction battery
The traction battery is designed for the life of the
vehicle if the recommendations of CITROËN are
followed.
148
Practical information
The control unit can be reset by simultaneously disconnecting the chargi\
ng connector and the wall socket.
Then, reconnect the wall socket first. For more information, refer to the handbook.
Charging the traction
battery (Rechargeable
hybrid)
For a full charge, follow the charging procedure
without interrupting it, until it stops automatically.
Charging may be performed either immediately
(by default) or deferred.
Deferred charging is set via the touch
screen or the MyCitroën App application.
When the vehicle is connected, the following
information is displayed on the instrument panel:
–
T
raction battery charge status (%).
–
Remaining range (miles or km).
–
Estimated charging time (calculation may take
a few seconds).
–
Charging speed (miles or km gained per hour).
After the instrument panel has been put into
standby mode, this information can be displayed
again by unlocking the vehicle or opening a door
.
It is also possible to monitor the charging
progress using the MyCitroën App
application.
For more information on Remote functions,
refer to the corresponding section.
Lounge mode
When the vehicle is connected, it is
possible to switch on the ignition and use
certain functions such as the audio and
telematics system and the air conditioning
system for several hours.
Low load / Driving
Driving when the charge level of the
traction battery is too low can lead to the
vehicle breaking down and can lead to
accidents or serious injuries. ALWAYS make
sure the traction battery has a sufficient
charge level.
Low load / Parking
If the outside temperature is negative,
it is recommended not to park your vehicle
outside for several hours at a low load (less
than 20%).
Vehicle in storage for more than 1
month
In the event of a long period of non-use of
the vehicle (beyond 4 weeks) without the
possibility of charging when restarting, the
self-discharge may make it impossible to
restart if the traction battery charge level
is a low or very low, especially at negative
ambient temperatures. ALWAYS make sure
that the traction battery has a charge between
20% and 40% if you do not plan to use your
vehicle for several weeks.
Do not connect the charging cable.
Always park the vehicle in a place with
temperatures between -10°C and 30°C
(parking in a place with extreme temperatures
can damage the traction battery).
Refer to the Accessory battery
(Rechargeable hybrid) section for the
battery disconnection procedure.
Precautions
Rechargeable hybrid vehicles have
been developed in accordance with the
recommendations for maximum electromagnetic
field limits established by the ICNIRP
(International Commission on Non-Ionizing
Radiation Protection - 1998 Guidelines).
Wearers of pacemakers or equivalent
devices should consult a doctor to
enquire about any applicable precautionary
measures, or contact the manufacturer of their
implanted electronic medical device to check that
it is guaranteed to operate in an environment
compliant with the ICNIRP guidelines.
149
Practical information
7If in doubt, during charging, do not remain
inside or near the vehicle, near the charging
cable or the charging unit, even for a short time.
Before charging
Depending on the context:
►
Have a professional check that the
electrical system to be used complies with
applicable standards and is compatible with
the vehicle.
►
Have a professional electrician install
a dedicated domestic power socket or
accelerated charging unit (W
allbox)
compatible with the vehicle.
Use the charging cable supplied with the
vehicle.
For more information, contact a CITROËN
dealer or a qualified workshop.
During charging
As a safety measure, the engine will
not start if the charging cable is plugged into
the connector on the vehicle. A warning is
displayed on the instrument panel.
While charging is in progress, unlocking the
vehicle will cause the charging to stop.
If no action is taken on one of the openings
(door or boot) or on the charging nozzle, the
vehicle will lock again after 30 seconds and
charging will resume automatically.
Never work under the bonnet:
–
Some areas remain very hot, even an hour
after charging ends - risk of burns!
– The fan may start at any time - risk of cuts
or strangulation!
After charging
Check that the charging flap is closed.
Do not leave the cable connected to the
domestic power socket - risk of short-circuit
or electrocution in the event of contact with or
immersion in water!
Charging procedure
Connection
► Before charging, check that the gear selector
is in mode P and the ignition is off, otherwise
charging is impossible.
►
Open the charging flap by pressing the top
right push-button, and check that there are
no foreign bodies on the vehicle's charging
connector
.
The light guides in the flap come on white.
Domestic charging (mode 2)
► First, connect the charging cable from the
control unit to the domestic socket.
When the connection is made, all of the indicator
lamps on the control unit light up, then only the
POWER
indicator lamp remains on in green.
►
Remove the protective cover from the
charging nozzle.
►
Insert the nozzle into the vehicle's charging
connector
.
The start of charging is confirmed by the flashing
of the green light guides in the flap and the
flashing of the
CHARGE indicator lamp in green
on the control unit.
If this is not the case, charging has not started;
restart the procedure, ensuring that all of the
connections are properly established.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
Accelerated charging (mode 3)
156
Practical information
Observe the legislation in force in your
country relating to the use of snow
chains and maximum authorised speeds.
Use only chains designed to be fitted to the type
of wheel fitted to the vehicle:
Original tyre size Maximum link size 215/65 R17 9 mm
205/55 R19 9 mm
For more information, contact a CITROËN dealer
or a qualified workshop.
Installation tips
► To fit the snow chains during a journey, stop
the vehicle on a flat surface at the side of the
road.
►
Apply the parking brake and position any
wheel chocks under the wheels to prevent
movement of the vehicle.
►
Fit the snow chains following the instructions
provided by the manufacturer
.
►
Move off gently and drive for a few moments,
without exceeding 31
mph (50 km/h).
►
Stop the vehicle and check that the snow
chains are correctly tightened.
It is strongly recommended that you
practise fitting the snow chains on a level
and dry surface before setting off.
Avoid driving with snow chains on roads that have been cleared of snow to avoid
damaging the vehicle's tyres and the road
surface. If the vehicle is fitted with alloy
wheels, check that no part of the chain or its
fixings is in contact with the wheel rim.
Energy economy mode
This system manages the duration of use of
certain functions, in order to conserve a sufficient
level of charge in the battery with the ignition off.
After switching off the engine, you can still
use functions such as the audio and telematic
system, the wipers and the dipped beam
headlamps or courtesy lamps, for a combined
duration of approximately 40 minutes.
Selecting the mode
A confirmation message is displayed when
energy economy mode is entered, and the active
functions are placed on standby.
If a telephone call is in progress at the
time, it will be maintained for around 10
minutes via the audio system’s hands-free
system.
Exiting the mode
These functions are automatically reactivated the
next time the vehicle is used.
To restore the use of these functions
immediately, start the engine and let it run:
– For less than 10 minutes, to use the
equipment for approximately 5 minutes.
–
For more than 10 minutes, to use the
equipment for approximately 30 minutes.
Let the engine run for the specified duration to
ensure that the battery charge is sufficient.
T
o recharge the battery, avoid repeatedly or
continuously restarting the engine.
A flat battery prevents the engine from starting.
For more information on the 12
V battery,
refer to the corresponding section.
Load reduction mode
This system manages the use of certain
functions according to the level of charge
remaining in the battery.
When the vehicle is being driven, the load
reduction function temporarily deactivates certain
functions, such as the air conditioning and the
heated rear screen.
The deactivated functions are reactivated
automatically as soon as conditions permit.
Bonnet
Stop & Start
Before doing anything under the bonnet,
you must switch off the ignition to avoid any
157
Practical information
7risk of injury resulting from an automatic
change to START mode.
Rechargeable hybrid vehicles
Before any work is carried out under the
bonnet, it is essential to switch off the ignition
and disconnect the nozzle from the charging
connector if it is plugged in, check that the
READY indicator lamp is off on the instrument
panel and wait 4 minutes - risk of serious
injury!
The location of the interior bonnet release lever prevents the bonnet being
opened when the left-hand front door is
closed.
When the engine is hot, handle the
exterior safety catch and the bonnet stay
with care (risk of burns), using the protected
area.
When the bonnet is open, take care not to
damage the safety catch.
Do not open the bonnet under very windy
conditions.
Cooling of the engine when stopped
The engine cooling fan may start after
the engine has been switched off.
Take care with objects or clothing that
could be caught in the blades of the fan!
Opening
► From the inside: pull the control lever,
located on the left below the dashboard, towards
you.
► From the outside: lift the safety catch and
raise the bonnet.
►
Unclip the stay from its housing and place it
in the support slot to hold the bonnet open.
Closing
► Hold the bonnet and pull out the stay from the
support slot.
►
Clip the stay in its housing.
►
Lower the bonnet and release it near the end
of its travel.
►
Pull on the bonnet and check that it is locked
correctly
.
Because of the presence of electrical
equipment under the bonnet, it is strongly
recommended that exposure to water (rain,
washing, etc.) be limited.
158
Practical information
Engine compartment
The engine shown here is an example for
illustrative purposes only.
The locations of the following elements may
vary:
–
Air filter
.
–
Engine oil dipstick.
–
Engine oil filler cap.
Petrol engine
1. Screenwash fluid reservoir
2. Engine coolant reservoir
3. Brake fluid reservoir
4. Battery/Fuses
5. Remote earth point (-)
6. Fusebox
7. Air filter
8. Engine oil filler cap
9. Engine oil dipstick
Checking levels
Check all of the following levels regularly in
accordance with the manufacturer's service
schedule. Top them up if required, unless
otherwise indicated.
If a level drops significantly, have the
corresponding system checked by a CITROËN
dealer or a qualified workshop.
The fluids must comply with the
manufacturer's requirements and with
the vehicle's engine.
Take care when working under the bonnet, as certain areas of the engine
may be extremely hot (risk of burns) and the
cooling fan could start at any time (even with
the ignition off).
Used products
Avoid prolonged contact of used oil or fluids with the skin.
Most of these fluids are harmful to health and
very corrosive.
Do not discard used oil or fluids into
sewers or onto the ground.
Empty used oil into the containers reserved
for this purpose at a CITROËN dealer or a
qualified workshop.
Engine oil
The level is checked, with the engine having been switched off for at least 30
minutes and on level ground, either using the oil
level indicator in the instrument panel when the
ignition is switched on (for vehicles equipped
with an electric gauge), or using the dipstick.
It is normal to top up the oil level between two
services (or oil changes). It is recommended
that you check the level, and top up if necessary,
every 3,000 miles (5,000 km).
In order to maintain the reliability of the
engine and emissions control system,
never use additives in the engine oil.
Checking using the dipstick
For the location of the dipstick, please refer
to the illustration of the corresponding engine
compartment.
►
Grasp the dipstick by its coloured grip and
pull it out completely
.
►
Wipe the end of the dipstick using a clean,
lint-free cloth.
► Reinsert the dipstick and push fully down,
then pull it out again to visually check the oil
159
Practical information
7level: the correct level is between marks A (max)
and B (min).
Do not start the engine if the level is:
–
above mark
A: contact a CITROËN dealer or a
qualified workshop.
–
below mark B
: top up the engine oil
immediately.
Oil grade
Before topping up or changing the
engine oil, check that the oil is suitable
for your engine and complies with the
recommendations in the service schedule
supplied with the vehicle (or available from
your CITROËN dealer or qualified workshop).
Use of non-recommended oil may invalidate
your warranty in the event of engine failure.
Topping up the engine oil level
For the location of the engine oil filler cap, please
refer to the corresponding engine compartment
illustration.
►
Add oil in small quantities, avoiding any spills
on engine components (risk of fire).
►
W
ait a few minutes before checking the level
again using the dipstick.
►
T
op up the level if necessary.
►
After checking the level, carefully screw the
oil filler cap back on
and replace the dipstick in
its tube.
The oil level indication displayed on the instrument panel when the ignition is
switched on is not valid for 30 minutes
following an addition of oil.
Brake fluid
The level of this fluid should be close to
the "MAX" mark. If not, check the brake
pads for wear.
To know how often the brake fluid should be
replaced, refer to the manufacturer's servicing
schedule.
Clean the cap before removing it to refill.
Use only DOT4 brake fluid from a sealed
container.
Engine coolant
It is normal to top up this fluid between
two services.
The check and top-up must only be done with
the engine cold.
A level of coolant that is too low risks causing
major damage to the engine; the coolant level
must be close to the "MAX" mark without ever
going above it.
If the level is close to or below the " MIN” mark, it
is essential to top up.
When the engine is hot, the temperature of the
coolant is regulated by the fan.
As the cooling system is pressurised, wait at
least one hour after switching off the engine
before carrying out any work.
In order to avoid the risk of scalding if you need
to top up in an emergency, wrap a cloth around
the cap and unscrew the cap by two turns to
allow the pressure to drop.
Once the pressure has dropped, remove the cap
and top up to the required level.
Screenwash fluid
Top up to the required level when necessary.
Fluid specification
The fluid must be topped up with a pre-mixed
product.
In winter (temperatures below zero), a fluid
containing an anti-freeze agent which is
appropriate for the temperature conditions
must be used in order to protect the system's
components (pump, tank, ducts, jets).
Filling with pure water is prohibited in all
circumstances (risk of freezing,
limescale, etc.).
Checks
Unless otherwise indicated, check these
components in accordance with the
manufacturer's service schedule and according
to your engine.
Otherwise, have them checked by a CITROËN
dealer or a qualified workshop.
161
Practical information
7pressures cause tyres to wear prematurely
and have an adverse effect on the vehicle's
road holding - risk of accident!
Driving with worn or damaged tyres reduces the
braking and road holding performance of the
vehicle. Regularly check the condition of the
tyres (tread and sidewalls) and rims as well as
the presence of the valve caps.
When the wear indicators no longer appear set
back from the tread, the depth of the grooves is
less than 1.6 mm; replace the tyres as soon as
possible.
Using different size wheels and tyres from those
specified can affect the lifetime of tyres, wheel
rotation, ground clearance, the speedometer
reading and have an adverse effect on road
holding.
Fitting different tyres on the front and rear axles
can cause the ESC to mistime.
Always mark the direction of rotation on the tyres
that will be stored when fitting winter or summer
tyres. Store them in a cool, dry place and away
from direct exposure to the sun's rays.
Winter or 4-seasons tyres can be
identified by this symbol on their
sidewalls.
Shock absorbers
It is not easy for drivers to detect when
shock absorbers are worn. Nevertheless,
the shock absorbers have a major impact on
road holding and braking performance.
For your safety and driving comfort, it is
important to have them regularly checked by a
CITROËN dealer or a qualified workshop.
Timing and accessory kits
The timing and accessory kits are used
from the time the engine is started until it
is switched off. It is normal for them to wear over
time.
A
faulty timing or accessory kit can damage
the engine, rendering it unusable. Observe the
recommended replacement frequency, stated in
distance travelled or time elapsed, whichever is
reached first.
Free-wheeling
In certain situations, it is necessary to put the
vehicle in neutral (e.g. towing, on a rolling road,
automatic car wash (Wash mode), rail or sea
transport).
Never leave the vehicle unattended with
the vehicle into free-wheeling mode.
Keyless Entry and Starting
You must not depress the brake pedal
while switching the ignition on again, then
switching it off. If you do, the engine will start,
requiring you to restart the procedure.
/
Release procedure
► With the vehicle stationary and the engine
running, depress the brake pedal and select
mode
N.
Within 5
seconds:
►
Depress and hold the brake pedal, then
observe this order: switch off the engine and
move the push selector forwards or backwards.
►
Release the brake pedal, then switch on the
ignition.
►
Place your foot on the brake and press the
electric parking brake control to release it.
►
Release the brake pedal, then switch off the
ignition.
A message is displayed on the instrument panel to confirm the unlocking
of the wheels for 15 minutes.
When the vehicle is free-wheeling, the
audio system cannot be updated (message
displayed on the instrument panel).
After 15 minutes or to revert to normal
operation
► While depressing the brake pedal, restart the
engine and select mode P
.