69
Safety
5General safety
recommendations
Do not remove the labels attached in
different places on your vehicle. They
include safety warnings as well as
identification information for the vehicle.
Depending on country regulations,
certain safety equipment may be
mandatory: high visibility safety vests,
warning triangles, breathalysers, spare bulbs,
spare fuses, fire extinguisher, first aid kit, mud
flaps at the rear of the vehicle, etc.
Installing electrical accessories:
– The fitting of electrical equipment or
accessories not approved by CITROËN may
cause excessive current consumption and
faults and failures with the electrical system
of your vehicle. Contact a CITROËN dealer
for information on the range of approved
accessories.
–
As a safety measure, access to the
diagnostic socket, used for the vehicle's
electronic systems, is reserved strictly for
CITROËN dealers or qualified workshops,
equipped with the special tools required (risk
of malfunctions of the vehicle's electronic
systems that could cause breakdowns or
serious accidents).
The Manufacturer cannot
be held responsible if this advice is not
followed.
–
Any modification or adaptation not intended
or authorised by CITROËN or carried out
without meeting the technical requirements
defined by the Manufacturer will result in the
suspension of the commercial warranty
.
Installation of accessory radio
communication transmitters
Before installing a radio communication
transmitter with an external aerial, you must
without fail contact a CITROËN dealer for
the specification of transmitters which can
be fitted (frequency, maximum power, aerial
position, specific installation requirements),
in line with the Vehicle Electromagnetic
Compatibility Directive (2004/104/EC).
Declarations of conformity for radio
equipment
The relevant certificates are available on the
http://service.citroen.com/ACddb/ website.
Hazard warning lamps
► Pressing this button causes all the direction
indicators to flash.
They can work with the ignition switched off.
Automatic operation of hazard warning lamps
When braking in an emergency, depending on
the rate of deceleration, the hazard warning
lamps come on automatically. They switch off
automatically when you next accelerate.
They can be switched off by pressing the button.
Horn
70
Safety
► Press the central part of the steering wheel.
Pedestrian horn
(Rechargeable hybrid)
This system alerts pedestrians that the vehicle is approaching, when driving in Electric mode
(100% electric driving).
The pedestrian horn operates once the vehicle
is moving and at speeds of up to 19 mph
(30
km/h), in forward or reverse gear.
This function cannot be deactivated.
Malfunction
In the event of a malfunction, this warning
lamp lights up on the instrument panel.
Have it checked by a CITROËN dealer or a
qualified workshop.
* In accordance with the general conditions of use of the service, available from dealers an\
d subject to technological and technical limitations.
** In areas covered by the eCall (SOS) and the ‘ASSIST ANCE’ functions.
The list of countries covered and the telemetry services provided is ava\
ilable from dealers or on the website for your country.
Emergency or assistance
call
1. eCall (SOS)
2. ASSISTANCE
eCall (SOS)
Your vehicle may be fitted with the eCall (SOS)
system either as standard or as an option.
The eCall (SOS) system provides direct contact
to the emergency services and is fully built
into the vehicle. This contact is made either
automatically via the sensors built into the
vehicle, or by pressing button 1.
According to the country of sale, the eCall (SOS)
system corresponds to the systems PE112,
ERAGLONASS, 999, etc.
The eCall (SOS) system is activated by default.
► To make an emergency call manually, press
button 1 for more than 2 seconds.
The lit indicator lamp and a voice message
confirm that the call has been made to the
emergency services*.
The eCall (SOS) system immediately locates
your vehicle and puts you in contact with the
appropriate emergency services**.
►
Pressing again immediately cancels the
request.
The indicator lamp flashes while the vehicle
data is being sent, and then remains lit when
communication is established.
In the event that a serious accident is
detected by the sensors built into the
vehicle, such as the airbag control unit, an
emergency call is made automatically.
The eCall (SOS) system is a public service of general interest and is free of
charge.
Operation of the system
– Upon switching on the ignition, the indicator
lamp lights up for a few seconds and then goes
out: the system is operating correctly
.
71
Safety
5– The indicator lamp flashes red: emergency
battery is flat. This will be recharged after a few
minutes' driving.
–
The indicator lamp is fixed red: system
malfunction.
The emergency and assistance call
services may not work.
–
If the indicator lamp does not light up when
the ignition is turned on, this is also a system
malfunction.
If the problem persists, contact a qualified
workshop as soon as possible.
The malfunction of the system does not prevent the vehicle from driving.
When an onboard system update is
being performed, the eCall (SOS)
function is not available.
Data processing
All processing of personal data by
the eCall (SOS) function complies with
the framework for protection of personal
information established by Regulation
2016/679 (General Data Protection
Regulation
- GDPR) and Directive 2002/58/
EC of the European Parliament and the
Council, and in particular, seeks to protect
the vital interests of the data subject, in
accordance with Article
6 (1) d) GDPR.
The processing of personal data is strictly
limited to the purpose of handling the eCall
(SOS) function used with the “112” single
European emergency call number.
The eCall (SOS) function is only able to
collect and process the following data
relating to the vehicle: vehicle identification
number, vehicle type (passenger vehicle or
light commercial vehicle), fuel type or power
source, three most recent locations and
direction of travel, number of passengers
and a timestamped log file of the automatic
activation of the system and its timestamp.
The recipients of the processed data are the
emergency call handling centres designated
by the relevant national authorities in the
territory in which they are located, enabling
priority routing and handling of calls to the
“112” emergency number.
Data storage
Data contained in the system’s memory
is not accessible from outside the system until
a call is made. The system is not traceable
and is not continuously monitored in its
normal operating mode.
The data in the system's internal memory is
automatically and continuously erased. Only
the vehicle’s three most recent locations,
necessary for the normal functioning of the
system, are stored.
When an emergency call is triggered, the data
log is stored for no more than 13
hours.
Access to data
You have the right of access to data and
as appropriate to request the rectification,
erasure or restriction of processing of any
personal data not processed in accordance
with the provisions of GDPR. Third parties
to which data has been disclosed shall
be notified of any rectification, erasure or
restriction carried out in compliance with
GDPR, unless it proves impossible or
involves a disproportionate effort.
You also have the right to lodge a complaint
with the respective data protection
supervisory authority.
If you want to claim your above-mentioned
rights please contact us per email at
[email protected].
For more information regarding our contact
details please take a look at our Privacy &
Cookies Policy on the brand's website.
158
Practical information
Engine compartment
The engine shown here is an example for
illustrative purposes only.
The locations of the following elements may
vary:
–
Air filter
.
–
Engine oil dipstick.
–
Engine oil filler cap.
Petrol engine
1. Screenwash fluid reservoir
2. Engine coolant reservoir
3. Brake fluid reservoir
4. Battery/Fuses
5. Remote earth point (-)
6. Fusebox
7. Air filter
8. Engine oil filler cap
9. Engine oil dipstick
Checking levels
Check all of the following levels regularly in
accordance with the manufacturer's service
schedule. Top them up if required, unless
otherwise indicated.
If a level drops significantly, have the
corresponding system checked by a CITROËN
dealer or a qualified workshop.
The fluids must comply with the
manufacturer's requirements and with
the vehicle's engine.
Take care when working under the bonnet, as certain areas of the engine
may be extremely hot (risk of burns) and the
cooling fan could start at any time (even with
the ignition off).
Used products
Avoid prolonged contact of used oil or fluids with the skin.
Most of these fluids are harmful to health and
very corrosive.
Do not discard used oil or fluids into
sewers or onto the ground.
Empty used oil into the containers reserved
for this purpose at a CITROËN dealer or a
qualified workshop.
Engine oil
The level is checked, with the engine having been switched off for at least 30
minutes and on level ground, either using the oil
level indicator in the instrument panel when the
ignition is switched on (for vehicles equipped
with an electric gauge), or using the dipstick.
It is normal to top up the oil level between two
services (or oil changes). It is recommended
that you check the level, and top up if necessary,
every 3,000 miles (5,000 km).
In order to maintain the reliability of the
engine and emissions control system,
never use additives in the engine oil.
Checking using the dipstick
For the location of the dipstick, please refer
to the illustration of the corresponding engine
compartment.
►
Grasp the dipstick by its coloured grip and
pull it out completely
.
►
Wipe the end of the dipstick using a clean,
lint-free cloth.
► Reinsert the dipstick and push fully down,
then pull it out again to visually check the oil
178
In the event of a breakdown
► Disconnect the (+) terminal by disconnecting
the red quick-release clamp: •
Raise lever
A
fully to release clamp
B
.
•
Remove clamp
B
by lifting it off.
Reconnection
Front battery:
► Connect the (+) terminal by connecting the
red quick-release clamp: •
Raise lever
A
fully.
•
Refit open clamp
B
on the (+) terminal.
•
Push clamp
B fully down.
•
Lower lever
A
to lock clamp B.
Central battery:
►
Connect the
(-) terminal using the black
quick-release connector.
Following reconnection
After reconnecting the battery, turn on the
ignition and wait 1 minute before starting the
engine, to enable the electronic systems to
initialise.
If minor problems nevertheless persist following
this operation, contact a CITROËN dealer or a
qualified workshop.
Referring to the relevant section, reinitialise
certain equipment:
–
Electronic key
.
–
Sunroof.
–
Electric windows.
–
Date and time.
–
Preset radio stations.
After reconnecting the battery, the message "Collision risk detection
system fault" is displayed on the instrument
panel when the ignition is switched on. This
operation is perfectly normal. The message
will disappear while driving.
Towing the vehicle
General recommendations
Observe the legislation in force in the
country where you are driving.
Ensure that the weight of the towing vehicle is
higher than that of the towed vehicle.
The driver must remain at the wheel of the
towed vehicle and must have a valid driving
licence.
When towing a vehicle with all four wheels on
the ground, always use an approved towing
arm; rope and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine
off, there is no longer braking and steering
assistance.
A professional towing service must be
called if:
–
Broken down on a motorway or main road.
–
Not possible to put
the gearbox into neutral,
unlock the steering, or release the parking
brake.
–
Not possible to tow a vehicle with an
automatic gearbox, with the engine running.
–
T
owing with only two wheels on the ground.
–
Four-wheel drive vehicle.
–
No approved towbar available.
Rechargeable hybrid vehicles
Before any intervention, with the ignition
on, depress the brake pedal and select mode
N, then switch off the hybrid system (READY
indicator lamp off).
Always call on professionals for recovery of
the vehicle on a flatbed lorry or trailer.
Use the towing eye only
to free the vehicle
if it is stuck, or to secure it for recovery on a
flatbed lorry or trailer.
208
Alphabetical index
Rear screen, demisting 52
Rear traffic alert
137
Rechargeable hybrid engine
8, 22, 157, 178, 183
Rechargeable hybrid system
6, 8, 22,
90, 97, 141
Recharging the battery
173–174, 176
Recharging the traction battery
145
Recharging the traction battery
(Rechargeable hybrid)
141, 148–150
Recirculation, air
51–52
Recovery
178–180
Recovery of the vehicle
178–179
Reduction of electrical load
156
Regenerative braking (deceleration
by engine braking)
95
Reinitialisation of the under-inflation
detection system
101
Reinitialising the remote control
31
Reminder, lighting on
61–62
Remote control
25–29
Remote functions
150
Remotely operable functions (Rechargeable
hybrid)
23, 53
Removing a wheel
170–171
Removing the mat
57
Replacing bulbs
171–172
Replacing fuses
173
Replacing the air filter
160
Replacing the oil filter
160
Replacing the passenger compartment
filter
160
Reservoir, screenwash
159Reset trip 20–21
Reversing camera
102, 134–135
Reversing lamps
172
Roof bars
154–155
Roof, opening
39
S
Safety, children 77, 79–84
Screens, very cold conditions
155
Screenwash
66
Screenwash, front
66
Seat angle
43
Seat belts
75–76, 82
Seat belts, rear
75
Seat, rear bench
47
Seats, electric
43–44
Seats, front
42–44
Seats, heated
44
Seats, rear
47–48, 80
Selector, gear
93, 95–96
Semi-automatic lane changing
120
Sensors (warnings)
102
Serial number, vehicle
184
Service indicator
17
Servicing
17, 159, 161
Settings, equipment
11, 22
Sidelamps
62
Silent vehicle warning sound (Rechargeable
hybrid)
70
Ski flap
58
Smartphone
23–24, 55
Snow chains 101, 155–156
Snow screen
155
Socket, 12 V accessory
54, 60
Speakers
55
Speed adjustment during cornering
119
Speed limiter
106–108
Speed limit recognition
104–105
Speedometer
103
Sport mode
96–97
Spotlamps, side
64
Stability control (ESC)
72, 74
Starting the engine
90
Starting the vehicle
89–90, 95
Starting using another battery
90, 174
State of charge, battery
22
Station, radio
195–196
Steering wheel
45, 103
Steering wheel, adjustment
45
Stickers, customising ~ Stickers,
expressive
162
Stopping the vehicle
89–90, 95
Stop & Start
21, 50, 52, 99–100,
140, 156, 160, 176
Storage
54, 56, 58
Storage box
60
Storage wells
60
Storing driving positions
44
Stowing rings
59
Sunshine sensor
49
Sun visor
54
Suspension
161
Synchronising the remote control
31