2022 CITROEN C5 reset

147
Practical information
7POWERCHARGE FAULT SymbolDescription

Not connected to the power supply or power is not
available from the infrastructure.


(green)


(green)


(red)


The control unit is currently performing a self-test.


(green)


Connected only to the infrastructure or to the
infrastructure and to the Electric Vehicle (EV) but
no charging in progress.


(green)


(green)



Connected to the power supply and to the Electric
Vehicle (EV).
The EV is on charge or in a temperature pre-
conditioning sequence.


(green)


(green)



Connected to the power supply and to the Electric
Vehicle (EV).
The EV is waiting for charging or the charging of
the EV is completed.


(red)


Control unit malfunction. No charging allowed.
If an error indicator reappears after a manual reset,
the control unit must be checked by a CITROËN
dealer before the next charge.


(green)


(green)


(red)


The control unit is in diagnostic mode.
Manual reset procedure

148
Practical information
The control unit can be reset by simultaneously disconnecting the chargi\
ng connector and the wall socket.
Then, reconnect the wall socket first. For more information, refer to the handbook.
Charging the traction
battery (Rechargeable
hybrid)
For a full charge, follow the charging procedure
without interrupting it, until it stops automatically.
Charging may be performed either immediately
(by default) or deferred.
Deferred charging is set via the touch
screen or the MyCitroën App application.
When the vehicle is connected, the following
information is displayed on the instrument panel:
–

T

raction battery charge status (%).
–

Remaining range (miles or km).
–


Estimated charging time (calculation may take
a few seconds).
–


Charging speed (miles or km gained per hour).
After the instrument panel has been put into
standby mode, this information can be displayed
again by unlocking the vehicle or opening a door

.
It is also possible to monitor the charging
progress using the MyCitroën App
application.
For more information on Remote functions,
refer to the corresponding section.
Lounge mode
When the vehicle is connected, it is
possible to switch on the ignition and use
certain functions such as the audio and
telematics system and the air conditioning
system for several hours.
Low load / Driving
Driving when the charge level of the
traction battery is too low can lead to the
vehicle breaking down and can lead to
accidents or serious injuries. ALWAYS make
sure the traction battery has a sufficient
charge level.
Low load / Parking
If the outside temperature is negative,
it is recommended not to park your vehicle
outside for several hours at a low load (less
than 20%).
Vehicle in storage for more than 1
month
In the event of a long period of non-use of
the vehicle (beyond 4 weeks) without the
possibility of charging when restarting, the
self-discharge may make it impossible to
restart if the traction battery charge level
is a low or very low, especially at negative
ambient temperatures. ALWAYS make sure
that the traction battery has a charge between
20% and 40% if you do not plan to use your
vehicle for several weeks.
Do not connect the charging cable.
Always park the vehicle in a place with
temperatures between -10°C and 30°C
(parking in a place with extreme temperatures
can damage the traction battery).
Refer to the Accessory battery
(Rechargeable hybrid) section for the
battery disconnection procedure.
Precautions
Rechargeable hybrid vehicles have
been developed in accordance with the
recommendations for maximum electromagnetic
field limits established by the ICNIRP
(International Commission on Non-Ionizing
Radiation Protection - 1998 Guidelines).
Wearers of pacemakers or equivalent
devices should consult a doctor to
enquire about any applicable precautionary
measures, or contact the manufacturer of their
implanted electronic medical device to check that
it is guaranteed to operate in an environment
compliant with the ICNIRP guidelines.

178
In the event of a breakdown
► Disconnect the (+) terminal by disconnecting
the red quick-release clamp: •

Raise lever

A
fully to release clamp
B
.
•

Remove clamp

B
by lifting it off.
Reconnection
Front battery:

► Connect the (+) terminal by connecting the
red quick-release clamp: •

Raise lever

A
fully.
•

Refit open clamp

B
on the (+) terminal.
•

Push clamp
B fully down.
•

Lower lever

A
to lock clamp B.
Central battery:
►

Connect the
(-) terminal using the black
quick-release connector.
Following reconnection
After reconnecting the battery, turn on the
ignition and wait 1 minute before starting the
engine, to enable the electronic systems to
initialise.
If minor problems nevertheless persist following
this operation, contact a CITROËN dealer or a
qualified workshop.
Referring to the relevant section, reinitialise
certain equipment:
–

Electronic key
.
–
Sunroof.
–

Electric windows.
–


Date and time.
–


Preset radio stations.
After reconnecting the battery, the message "Collision risk detection
system fault" is displayed on the instrument
panel when the ignition is switched on. This
operation is perfectly normal. The message
will disappear while driving.
Towing the vehicle
General recommendations
Observe the legislation in force in the
country where you are driving.
Ensure that the weight of the towing vehicle is
higher than that of the towed vehicle.
The driver must remain at the wheel of the
towed vehicle and must have a valid driving
licence.
When towing a vehicle with all four wheels on
the ground, always use an approved towing
arm; rope and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine
off, there is no longer braking and steering
assistance.
A professional towing service must be
called if:
–

Broken down on a motorway or main road.
–


Not possible to put
the gearbox into neutral,
unlock the steering, or release the parking
brake.
–

Not possible to tow a vehicle with an
automatic gearbox, with the engine running.
–


T

owing with only two wheels on the ground.
–

Four-wheel drive vehicle.
–


No approved towbar available.
Rechargeable hybrid vehicles
Before any intervention, with the ignition
on, depress the brake pedal and select mode
N, then switch off the hybrid system (READY
indicator lamp off).
Always call on professionals for recovery of
the vehicle on a flatbed lorry or trailer.
Use the towing eye only
to free the vehicle
if it is stuck, or to secure it for recovery on a
flatbed lorry or trailer.

196
MYCITROËN DRIVE PLUS - MYCITROËN PLAY PLUS
Storing a radio station
preset
Select a station.Press the "Media" application.
In the list, select the "Player" tab.
Press the "Radio Favourites" button.
Storing takes place via a short or long
press on one of these buttons, or a long
press on an existing favourite radio station,
which will be replaced.
Press this button to return to the previous
page.
Automatic search for radio stations
Using the “Media” application.Press the "Media" application.
In the list, select the "Stations” tab.
The search is carried out automatically.
Using the steering-mounted controls,
press this button.
The search is carried out automatically.
Activating radio station tracking
The system changes frequency automatically to
obtain better reception.
Press the "Media" application.
In the list, select the "Settings” tab.
Activate “Radio Station Tracking”.
The lighting of the slider confirms that the
function is activated.
Changing the radio
waveband
Press the "Media" application.
In the list, select the "Player" tab.
Press this button to change the waveband
(FM - AM - DAB) according to the country
of sale.
Activating traffic announcements
This function gives priority to listening to Traffic
announcements alert messages. To be active,
this function needs good reception of a radio
station that transmits this type of message.
While traffic information is being broadcast, the
current radio station is automatically interrupted
so that the message can be heard. Normal radio
listening resumes as soon as the message is
finished.
Press the "Media" application.
In the list, select the "Settings” tab.
Activate “Traffic Announcement (TA)”.
The lighting of the slider confirms that the
function is activated.
Audio streaming
The streaming function allows you to listen to
the audio stream coming from the smartphone(s)
connected via Bluetooth
®, USB (iPod® type) or
Mirror Screen®.
First adjust the volume on the portable device (to
a high level).
Then adjust the volume of the system.
If playback does not start, it may be necessary to
start the audio playback from the smartphone.
Control is from the portable device or by using
the system's touch buttons.
Once connected in streaming mode, the
smartphone is considered to be a media
source.
Playing a track
Press the "Media" application.
If several devices are connected, press
this button to select one.
Once the device is connected, browsing through
the files is possible by pressing the " Playlist" or
"Library" button.
Short press: go to the previous/
next track.

198
MYCITROËN DRIVE PLUS - MYCITROËN PLAY PLUS
Briefly press......the telephone button on the steering-
mounted controls.
Select one of the last calls in the list, and make
the call.
It is always possible to make a call
directly from the telephone; as a safety
measure, first park the vehicle.
Calling a contact
Press the "Phone" application.
In the list, select the "Contacts" tab.
Select the desired contact in the displayed list.
Call the contact by selecting one of the
contact's phone numbers.
Organising the contact list
Press the "Phone" application.
In the list, select the "Settings" tab to display the
telephone-related settings.
Choose to list the contacts starting with
their first or last name.
Connecting two phones
The system allows two phones to be connected simultaneously:
–

2 via
Bluetooth
® connection.
or
– 1 via Bluetooth® connection and 1 via Mirror
Screen® connection.
Display and content priority is given to the last
phone used.
To change the priority of the phone:
Press the "Phone" application.
Press this button to change the priority of
the phone.
Settings
Configuring the screen
display
Press the "Settings" application.
In the list, select the "Customisation" tab.
It is possible to configure:
–

the colours of the screen associated with the
ambient lighting (refer to the "Ease of use and
comfort" section).
–


the sound ambience.
–


the visual welcome and goodbye animations.
–


the screen transition animations.
Managing the system
connectivity
Press the "Settings" application.
In the list, select the "Connectivity” tab. It is possible to manage:
–

the Bluetooth® connection.
–
the Mirror Screen® smartphone connections
(Apple®CarPlay®/Android Auto).
–
the Wi-Fi connection.
–

the Wi-Fi connection sharing.
–


the privacy mode.
Configuring the system
Press the "Settings" application.
In the list, select the "System" tab.
It is possible to configure:
–

the language.
–


the date & time.
–


the unit of distance and consumption
(kWh/100 miles - miles, mi/kWh - miles, km/kWh
- km).
–


the temperature unit (Fahrenheit, Celsius).
It is also possible to reset the system
configuration.
Selecting the language
Select "Language" to change the
language.
Press the desired language.
Press the back arrow to return to the
previous page.
Setting the date and time
Select “Date and Time” to modify the date and
time.

201
Event data recorders
11Recording event data
Electronic control units are installed in your
vehicle. These control units process data
received from the vehicle's sensors, for example,
or data they generate themselves or exchange
with each other. Some of these control units are
required for the correct operation of your vehicle,
some others assist you while driving (driving or
manoeuvring aids), while others provide comfort
or infotainment functions.
The following contains general information about
how data is processed within the vehicle.
You will find additional information about the
specific data which is downloaded, stored
and transmitted to third parties and what it is
used for in your vehicle under the keyword
"Data protection". This information is directly
associated with the references for the functions
in question contained in the corresponding
vehicle handbook, or in the general terms and
conditions of sale.
This information is also available online.
Vehicle operating data
The control units process the data used for the
operation of the vehicle.
This data includes, for example:
–
Information about the state of the vehicle (e.g.
speed, travel time, lateral acceleration, wheel
rotation rate, fastened seat belts display). –


Environmental conditions (e.g. temperature,
rain sensor
, distance sensor).
As a general rule, this data is temporary, is
not stored for longer than one operating cycle
and is only used within the vehicle itself. The
control units often record this data (including the
vehicle's key). This function allows either the
temporary or permanent storage of information
about the state of the vehicle, stresses on
components, servicing requirements, as well as
events and technical errors.
Depending on the vehicle's equipment level, the
data stored is as follows:
–
Operating state of system components (e.g.
filling level, tyre pressures, battery charge
status).
–

Faults and malfunctions in important system
components (e.g. lamps, brakes).
–

System reactions in specific driving situations
(e.g. deployment of an airbag, triggering of
stability control and braking systems).
–

Information about events which have
damaged the vehicle.
–

For electric and rechargeable hybrid vehicles,
the traction battery charge level and the
estimated driving range.
In particular circumstances (e.g. if the vehicle
has detected a malfunction), it may be necessary
to record data which would otherwise simply not
be stored.
When taking your vehicle in for servicing (e.g.
repairs, maintenance), the stored operating
data may be read along with the vehicle's identification number and used if necessary

.
The personnel working for the servicing network
(e.g. garages, manufacturers) or third parties
(e.g. roadside assistance agents) may read
the vehicle's data. This also applies to work
carried out under warranty and quality assurance
measures.
This data is generally read via the OBD
(On-Board Diagnostics) port fitted by law to
the vehicle. It is used to report on the technical
state of the vehicle or its components and
facilitates the diagnosis of malfunctions, in
compliance with warranty obligations and for
quality improvement. This data, in particular the
information relating to stress on components,
technical events, operator errors and other
malfunctions, is sent to the Manufacturer, if
necessary, along with the vehicle's identification
number. The Manufacturer's liability may also be
engaged. The Manufacturer may also use the
operating data taken from the vehicle for product
recalls. This data may also be used to check the
customer's warranty and any claims made under
warranty.
Any malfunctions stored in the vehicle may be
reset by an after-sales service company during
servicing or repair work, or at your request.

208
Alphabetical index
Rear screen, demisting 52
Rear traffic alert
137
Rechargeable hybrid engine

8, 22, 157, 178, 183
Rechargeable hybrid system

6, 8, 22,
90, 97, 141
Recharging the battery

173–174, 176
Recharging the traction battery

145
Recharging the traction battery
(Rechargeable hybrid)

141, 148–150
Recirculation, air

51–52
Recovery

178–180
Recovery of the vehicle

178–179
Reduction of electrical load

156
Regenerative braking (deceleration
by engine braking)

95
Reinitialisation of the under-inflation
detection system

101
Reinitialising the remote control

31
Reminder, lighting on

61–62
Remote control

25–29
Remote functions

150
Remotely operable functions (Rechargeable
hybrid)

23, 53
Removing a wheel

170–171
Removing the mat

57
Replacing bulbs

171–172
Replacing fuses

173
Replacing the air filter

160
Replacing the oil filter

160
Replacing the passenger compartment
filter

160
Reservoir, screenwash

159Reset trip 20–21
Reversing camera
102, 134–135
Reversing lamps

172
Roof bars

154–155
Roof, opening

39
S
Safety, children 77, 79–84
Screens, very cold conditions
155
Screenwash

66
Screenwash, front

66
Seat angle

43
Seat belts

75–76, 82
Seat belts, rear

75
Seat, rear bench

47
Seats, electric

43–44
Seats, front

42–44
Seats, heated

44
Seats, rear

47–48, 80
Selector, gear

93, 95–96
Semi-automatic lane changing

120
Sensors (warnings)

102
Serial number, vehicle

184
Service indicator

17
Servicing

17, 159, 161
Settings, equipment

11, 22
Sidelamps

62
Silent vehicle warning sound (Rechargeable
hybrid)

70
Ski flap

58
Smartphone

23–24, 55
Snow chains 101, 155–156
Snow screen
155
Socket, 12 V accessory

54, 60
Speakers

55
Speed adjustment during cornering

119
Speed limiter

106–108
Speed limit recognition

104–105
Speedometer

103
Sport mode

96–97
Spotlamps, side

64
Stability control (ESC)

72, 74
Starting the engine

90
Starting the vehicle

89–90, 95
Starting using another battery

90, 174
State of charge, battery

22
Station, radio

195–196
Steering wheel

45, 103
Steering wheel, adjustment

45
Stickers, customising ~ Stickers,
expressive

162
Stopping the vehicle

89–90, 95
Stop & Start

21, 50, 52, 99–100,
140, 156, 160, 176
Storage

54, 56, 58
Storage box

60
Storage wells

60
Storing driving positions

44
Stowing rings

59
Sunshine sensor

49
Sun visor

54
Suspension

161
Synchronising the remote control

31