76
Safety
Horn
► Press the central part of the multifunction
steering wheel.
Pedestrian horn
(Rechargeable hybrid)
This system alerts pedestrians that the vehicle is approaching, when driving in ELECTRIC mode
(100% electric driving).
The pedestrian horn operates once the vehicle
is moving and at speeds of up to 19 mph
(30
km/h), in forward or reverse gear.
Malfunction
In the event of a malfunction, this warning
lamp comes on on the instrument panel.
Contact a CITROËN dealer or a qualified
workshop to have the system checked.
* In accordance with the general conditions of use of the service, available from dealers an\
d subject to technological and technical limitations.
** In areas covered by ‘Localised Emergency Call’ and ‘Localised Assistance Call’.
The list of countries covered and telematic services provided is availab\
le from dealers or on the website for your country.
Emergency or assistance
call
Localised Emergency Call
(PE112)
► In an emergency , press button 1 for more
than 2 seconds.
The lighting of the indicator lamp and a voice
message confirm that the call has been made to
the emergency services*.
‘Localised Emergency Call’ immediately locates
your vehicle and puts you in contact with the
appropriate emergency services**.
►
Pressing again immediately cancels the
request.
The indicator lamp flashes when the vehicle
data is sent, and then remains lit when
communication is established.
If an impact is detected by the airbag
control unit, an emergency call is made
automatically, independently of the
deployment of any airbags.
‘Localised Emergency Call’ is a service
that can be accessed free of charge.
System operation
– Upon switching on the ignition, if the indicator
lamp lights up red, then green, and then goes
out: the system is operating correctly
.
–
If the indicator lamp is fixed red: system
malfunction
–
If the indicator lamp flashes red: replace the
emergency battery
.
In the latter two cases, emergency and
assistance call services may not work.
Contact a dealer or a qualified repairer as soon
as possible.
The system fault does not prevent the vehicle from being driven.
Data processing
All processing of personal information
by the "Localised Emergency Call" system
(PE112) complies with the framework for
78
Safety
Normal operation of the ABS may make
itself felt by slight vibrations of the brake
pedal.
When braking in an emergency, press
very firmly and maintain this pressure.
When changing wheels (tyres and rims),
ensure that these are approved for your
vehicle.
After an impact, have these systems checked by a CITROËN dealer or a
qualified workshop.
Intelligent traction control
("Snow motion")
Depending on version, your vehicle has a
system to help driving on snow: intelligent
traction control.
This system detects situations of poor surface
grip that could make it difficult to move off
or make progress on deep fresh snow or
compacted snow.
In these situations, the intelligent traction
control limits the amount of wheel spin to
provide the best traction and trajectory control for
your vehicle.
The use of snow tyres is strongly recommended on surfaces offering low
levels of grip.
For technical reasons, in particular to
improve the quality of telematic services
for customers, the Manufacturer reserves the
right to carry out updates to the vehicle's
on-board telematic system at any time.
If you benefit from the Citroën Connect
Box offer with the SOS and Assistance
Pack included, there are additional services
available to you in your personal space, via
the website for your country.
For information about the SOS and
Assistance Pack, please refer to the general
conditions for these services.
Electronic stability control
(ESC)
Electronic stability control programme
comprising the following systems:
–
Anti-lock Braking System (ABS) and Electronic
Brake Force Distribution (EBFD).
–
Emergency braking assistance (EBA).
–
Anti-slip regulation (ASR).
–
Dynamic stability control (DSC).
–
T
railer stability assist (TSA).
Definitions
Anti-lock braking system (ABS) and electronic brake force distribution
(EBFD)
These systems improve the stability and
manoeuvrability of your vehicle when braking
and contribute towards improved control in
corners, in particular on poor or slippery road
surfaces.
The ABS prevents wheel lock in the event of
emergency braking.
The electronic brake force distribution system
manages the braking pressure wheel by wheel.
Emergency braking assistance (EBA)
In an emergency, this system enables you
to reach the optimum braking pressure more
quickly and therefore reduce the stopping
distance.
It is triggered in relation to the speed at which
the brake pedal is pressed. This is felt by a
reduction in the resistance of the pedal and an
increase in braking efficiency.
Anti-slip regulation (ASR)
This system optimises traction in order to avoid
wheel slip by acting on the brakes of the driving
wheels and on the engine. It also improves the
directional stability of the vehicle on acceleration.
Dynamic stability control (DSC)
If there is a difference between the path
followed by the vehicle and that required by the
driver, this system monitors each wheel and
automatically acts on the brake of one or more
wheels and on the engine to return the vehicle
to the required path, within the limits of the laws
of physics.
Trailer stability assist (TSA)
This system allows control of the vehicle to be
retained when towing a trailer, so as to avoid the
risk of snaking.
Anti-lock braking system (ABS) and electronic brake
force distribution (EBFD)
The fixed illumination of this warning lamp
signals that there is a fault with the ABS.
The vehicle retains conventional braking. Drive
carefully at moderate speed.
Contact a CITROËN dealer or a qualified
workshop as soon as possible.
Illumination of this warning lamp, coupled
with the STOP and ABS warning lamps,
accompanied by the display of a message and
an audible signal, signals that there is a fault with
the electronic brake force distribution (EBFD).
You must stop as soon as it is safe to do so.
Call a CITROËN dealer or a qualified workshop.
79
Safety
5Normal operation of the ABS may make
itself felt by slight vibrations of the brake
pedal.
When braking in an emergency, press
very firmly and maintain this pressure.
When changing wheels (tyres and rims),
ensure that these are approved for your
vehicle.
After an impact, have these systems checked by a CITROËN dealer or a
qualified workshop.
Intelligent traction control
("Snow motion")
Depending on version, your vehicle has a
system to help driving on snow: intelligent
traction control.
This system detects situations of poor surface
grip that could make it difficult to move off
or make progress on deep fresh snow or
compacted snow.
In these situations, the intelligent traction
control limits the amount of wheel spin to
provide the best traction and trajectory control for
your vehicle.
The use of snow tyres is strongly recommended on surfaces offering low
levels of grip.
Anti-slip regulation (ASR) / Dynamic stability control
(DSC)
Anti-slip regulation (or traction control) optimises
traction by using engine braking and by applying
the brakes on the driving wheels to avoid one
or more wheels spinning. It also enhances the
vehicle's directional stability.
If there is a difference between the vehicle’s
trajectory and the path desired by the driver, the
dynamic stability control system automatically
uses engine braking and the brakes on one or
more wheels to return the vehicle to the desired
path, within the limits of the laws of physics.
These systems are activated automatically every
time the vehicle is started.
They come into operation in the event of a grip
or trajectory problem.
This is indicated by the flashing of this warning lamp on the instrument panel.
Deactivation/Reactivation
In exceptional conditions (starting a vehicle
which is bogged down, stuck in snow, on soft
ground, etc.), it may be advisable to deactivate
these systems, so that the wheels can turn freely
and regain grip.
Reactivate the systems as soon as the level of
grip permits.
This function is set via theDriving/Vehicle touch screen menu.
► Or, depending on version, turn the
"Grip control " knob to this position.
Deactivation is confirmed by the lighting
of this indicator lamp on the instrument
panel and the display of a message.
These systems are reactivated automatically
every time the ignition is switched off, or at
speeds over 31 mph (50
km/h).
Reactivation is manual below 31 mph (50 km/h).
Malfunction
In the event of a system malfunction, this
warning lamp comes on, accompanied by
an onscreen message and audible signal.
Contact a CITROËN dealer or a qualified
workshop to have the systems checked.
ASR / DSC
These systems enhance safety during
normal driving, but should not encourage
the driver to take extra risks or drive at high
speed.
It is in conditions of reduced grip (rain, snow,
ice) that the risk of loss of grip increases. It
is therefore important for your safety to keep
these systems activated in all conditions, and
particularly in difficult conditions.
Correct operation of these systems depends
on compliance with the manufacturer's
recommendations relating to the wheels
(tyres and rims), braking and electronic
components, as well as the assembly and
repair procedures used by CITROËN dealers.
80
Safety
Standard (ESC)
This mode is calibrated for a low level of wheel spin, based on the different levels
of grip normally encountered on the road.
Whenever the ignition is switched off, the
system automatically resets to this mode.
Snow
This mode adapts its strategy to the conditions of grip encountered for each of
the two front wheels on moving off.
(mode active up to 50 mph (80 km/h))
All terrain (mud, damp grass, etc.)
This mode, when moving off, allows considerable spin on the wheel with the
least grip to optimise clearing of the mud and to
regain grip. At the same time, the wheel with the
most grip is controlled in such a way as to
transmit as much torque as possible.
When moving, the system optimises wheel spin
to respond to the driver's requirements as fully
as possible.
(mode active up to 31 mph (50 km/h))
Sand
This mode allows little spin on the two driving wheels at the same time to allow
the vehicle to move forward and limit the risks of
getting stuck in the sand.
(mode active up to 75 mph (120 km/h))
The use of snow tyres is recommended, to
ensure that these systems remain effective
in winter conditions. All four wheels must be
fitted with tyres approved for the vehicle.
Trailer stability assist (TSA)
When towing, this system reduces the risk of the
vehicle or trailer swaying.
Operation
The system is activated automatically when the
ignition is switched on.
The electronic stability control (ESC) must not
have any faults.
If the system detects oscillations (snaking) in the
movement of the trailer at speeds between 35
and 100 mph (60 and 160 km/h), it acts on the
brakes to stabilise the trailer and, if necessary,
reduces the engine power to slow down the
vehicle.
The correction is signalled by the flashing of this indicator lamp in the instrument
panel and illumination of the brake lamps.
For information on the weights and towed loads,
refer to the "Technical data" section or the
registration certificate for your vehicle.
To ensure complete safety while driving with
a Towbar system, refer to the corresponding
section.
Operating fault
Should a fault occur with the system, this
warning lamp comes on in the instrument
panel, accompanied by the display of a message
and an audible signal.
If you continue to tow a trailer, reduce your
speed and drive carefully!
Contact a CITROËN dealer or a qualified
workshop to have the system checked.
The trailer stability assist system offers increased safety in normal driving,
provided that the recommendations on towing
a trailer are observed. It should not
encourage the driver to take risks, such as
towing a trailer in adverse operating
conditions (overloading, failure to observe the
trailer nose weight, worn or under-inflated
tyres, faulty braking system, etc.) or drive at
too high a speed.
In certain cases, snaking of the trailer may not
be detected by the ESC system, particularly
with a light trailer.
When driving on slippery or poor surfaces, the
system may not be able to prevent sudden
snaking of the trailer.
Advanced Grip Control
(Depending on version)
A special, patented traction control system,
which improves driveability on snow, mud and
sand. This system, optimised for operation in a range
of conditions, enables you to manoeuvre in most
slippery conditions (encountered during normal
passenger car use).
This system, which can be combined with all-
season M+S (Mud and Snow) tyres, offers a
compromise between safety, grip and driveability.
The accelerator pedal should be pressed
sufficiently to allow the system to harness the
power of the engine. Operation at high engine
speeds is completely normal.
A five-position selector knob allows you to
choose the setting best suited to the driving
conditions encountered.
An indicator lamp associated with each mode
comes on, accompanied by the display of a
message to confirm your choice.
Operating modes
81
Safety
5Standard (ESC)
This mode is calibrated for a low level of wheel spin, based on the different levels
of grip normally encountered on the road.
Whenever the ignition is switched off, the
system automatically resets to this mode.
Snow
This mode adapts its strategy to the conditions of grip encountered for each of
the two front wheels on moving off.
(mode active up to 50 mph (80
km/h))
All terrain (mud, damp grass, etc.)
This mode, when moving off, allows considerable spin on the wheel with the
least grip to optimise clearing of the mud and to
regain grip. At the same time, the wheel with the
most grip is controlled in such a way as to
transmit as much torque as possible.
When moving, the system optimises wheel spin
to respond to the driver's requirements as fully
as possible.
(mode active up to 31 mph (50
km/h))
Sand
This mode allows little spin on the two driving wheels at the same time to allow
the vehicle to move forward and limit the risks of
getting stuck in the sand.
(mode active up to 75 mph (120
km/h))
Do not use the other modes on sand as
the vehicle may become stuck.
You can deactivate the ASR and DSC systems by turning the knob to the "OFF"
position.
The ASR and DSC systems will no longer act on the operation of the engine
or of the brakes in the event of a change of
trajectory.
These systems are reactivated automatically
from 31 mph (50
km/h) and whenever the
ignition is switched on.
Recommendations
The vehicle is designed principally to
drive on tarmac roads, but it allows you to
occasionally drive on other less passable
terrain.
However, it does not permit off-road driving
such as:
–
driving on terrain which could damage the
underbody or strip away components (fuel
pipe, fuel cooler
, etc.) due to obstacles or
stones in particular,
–
driving on terrain with steep gradients and
poor grip,
–
crossing a waterway
.
Hill Assist Descent
Control
System that provides assistance when
descending on loose or soft surfaces (gravel,
mud, etc.) or a steep gradient.
This system reduces the risk of slip or loss of
control of the vehicle when descending, whether
going forward or in reverse.
During a descent, it assists the driver in
maintaining a constant speed, depending on the
gear engaged, while progressively releasing the
brakes.
For the system to activate, the slope
must be greater than 5 %.
The system can be used with the gearbox in
neutral.
Otherwise engage a gear corresponding to
the speed to prevent the engine stalling.
With an automatic gearbox, the system can
be used with the selector at N, D or R.
When the system is regulating, the Active
Safety Brake system is automatically
deactivated.
The system is not available: – if the speed of the vehicle is above 43
mph (70
km/h),
–
if the speed of the vehicle is being
controlled by the
Adaptive Cruise Control,
depending on the type of gearbox.
86
Safety
The lateral airbag inflates between the hip and
shoulder of the vehicle's occupant and the
corresponding door panel.
Curtain airbags
System contributing towards greater protection
for the driver and passengers (with the exception
of the rear centre passenger) in the event of a
serious side impact in order to limit the risk of
injury to the side of the head.
Each curtain airbag is built into the pillars and
the upper passenger compartment area.
Deployment
It deploys simultaneously with the corresponding
lateral airbag in the event of a serious side
impact applied to all or part of the side impact
zone B.
The curtain airbag inflates between the front
and rear occupants of the vehicle and the
corresponding windows.
Malfunction
If this warning lamp comes on in the
instrument panel, you must contact a
CITROËN dealer or a qualified workshop to have
the system checked.
The airbags may not be deployed in the event of
a serious impact.
Impact detection zones
A. Front impact zone
B. Side impact zone
When one or more airbags are deployed,
the detonation of the pyrotechnic charge
incorporated in the system makes a noise and
releases a small quantity of smoke.
This smoke is not harmful, but sensitive
individuals may experience slight irritation.
The detonation noise associated with the
deployment of one or more airbags may result
in a slight loss of hearing for a short time.
* For more information on Deactivating the front passenger airbag, refer t\
o the corresponding section.
Front airbags
This system protects the driver and front
passenger in the event of a serious front impact,
in order to limit the risk of head and chest
injuries.
The driver's airbag is fitted in the centre of the
steering wheel; the front passenger airbag is
fitted in the dashboard above the glove box.
The front airbags are adaptive. In particular, they inflate less firmly in the
presence of a smaller occupant, with the seat
set in a forward longitudinal position.
Deployment
They deploy, except the front passenger airbag
if it is deactivated*, in the event of a serious front
impact to all or part of the front impact zone A. The front airbag inflates between the thorax and
head of the front occupant of the vehicle and the
steering wheel, driver's side, and the dashboard,
passenger's side, to cushion their forward
movement.
Lateral airbags
At the front
In the event of a serious side impact, this system
protects the driver and front passenger to
mitigate the risk of injury to the chest, between
the hip and the shoulder.
Each lateral airbag is fitted in the seat backrest
frame, on the door side.
Deployment
The lateral airbags are deployed on one side in
the event of a serious side impact applied to all
or part of the side impact zone B.
87
Safety
5The lateral airbag inflates between the hip and
shoulder of the vehicle's occupant and the
corresponding door panel.
Curtain airbags
System contributing towards greater protection
for the driver and passengers (with the exception
of the rear centre passenger) in the event of a
serious side impact in order to limit the risk of
injury to the side of the head.
Each curtain airbag is built into the pillars and
the upper passenger compartment area.
Deployment
It deploys simultaneously with the corresponding
lateral airbag in the event of a serious side
impact applied to all or part of the side impact
zone B.
The curtain airbag inflates between the front
and rear occupants of the vehicle and the
corresponding windows.
Malfunction
If this warning lamp comes on in the
instrument panel, you must contact a
CITROËN dealer or a qualified workshop to have
the system checked.
The airbags may not be deployed in the event of
a serious impact.
In the event of a minor impact or bump at
the side of the vehicle or if the vehicle
rolls over, the airbags may not be deployed.
In the event of a rear or front collision, none of
the lateral airbags are deployed.
Advice
For the airbags to be fully effective,
observe the safety recommendations
below.
Adopt a normal upright sitting position.
Fasten the seat belt ensuring it is correctly
positioned and adjusted.
Do not leave anything between the occupants
and the airbags (a child, pet, object, etc.), nor
fix or attach anything close to or in the way of
the airbag release trajectory; this could cause
injuries during their deployment.
Never modify the original definition of your
vehicle, particularly in the area directly around
the airbags.
After an accident or if the vehicle has been
stolen, have the airbag systems checked.
All work on the airbag systems must only
be performed by a CITROËN dealer or a
qualified workshop.
Even if all of the precautions mentioned
are observed, a risk of injury or of minor
burns to the head, chest or arms cannot be
ruled out when an airbag is deployed. The
airbag inflates almost instantly (within a few
milliseconds) then deflates within the same
time discharging the hot gas via openings
provided for this purpose.
Front airbags
Do not drive holding the steering wheel
by its spokes or resting your hands on the
centre part of the wheel.
Passengers must not place their feet on the
dashboard.
Do not smoke as deployment of the airbags
can cause burns or the risk of injury from a
cigarette or pipe.
Never remove or pierce the steering wheel or
hit it violently.
Do not fix or attach anything to the steering
wheel or dashboard, as this could cause
injuries when the airbags are deployed.
Lateral airbags
Use only approved covers on the seats,
compatible with the deployment of the lateral
airbags. For information on the range of seat
covers suitable for your vehicle, contact a
CITROËN dealer.
Do not fix or attach anything to the seat
backrests (clothing, etc.), as this could cause
injuries to the chest or arm when the lateral
airbag is deployed.
Do not sit with the upper part of the body any
nearer to the door than necessary.
The vehicle's front door panels include side
impact sensors.
97
Driving
6Driving recommendations
► Observe the driving regulations and remain
vigilant whatever the traffic conditions.
►
Monitor your environment and keep your
hands on the wheel to be able to react to
anything that may happen any time.
►
Drive smoothly
, anticipate the need for
braking and maintain a longer safety distance,
especially in bad weather.
►
Stop the vehicle to carry out operations that
require close attention (such as adjustments).
►
During long trips, take a break every two
hours.
Important!
Never leave the engine running in a
closed space without sufficient
ventilation. Internal combustion engines emit
toxic exhaust gases such as carbon
monoxide. Danger of poisoning and death!
In very severe wintry conditions
(temperature below -23°C), let the engine
run for 4 minutes before moving off, to ensure
the correct operation and durability of the
mechanical components of your vehicle
(engine and gearbox).
Never drive with the parking brake
applied . Risk of overheating and
damaging the braking system!
Do not park the vehicle or leave the
engine running on a flammable
surface (e.g. dry grass, dead leaves).The
vehicle exhaust system is very hot, even
several minutes after the engine stops. Risk
of fire!
Never leave a vehicle unattended with
the engine running. If you have to leave
your vehicle with the engine running, apply
the parking brake and put the gearbox into
neutral or position N or P (depending on the
type of gearbox).
Never leave children inside the vehicle
unsupervised.
On flooded roads
We strongly advise against driving on flooded
roads, as this could cause serious damage to
the internal combustion engine or electric motor,
the gearbox and the electrical systems of the
vehicle.
If you are obliged to drive on a flooded road:
► Check that the depth of water does not
exceed 15 cm, taking account of waves that
might be generated by other users.
►
Deactivate the Stop & Start function.
►
Drive as slowly as possible without stalling. In
all cases, do not exceed 6 mph (10
km/h).
►
Do not stop and do not switch off the engine.
On leaving the flooded road, as soon as safety
conditions allow
, make several light brake
applications to dry the brake discs and pads.
If in doubt about the state of your vehicle,
contact a CITROËN dealer or a qualified
workshop.
Towing
Driving with a trailer places greater
demands on the towing vehicle and
particular care must be taken.
Do not exceed the maximum towable
weights.
At altitude: reduce the maximum load by
10% per 1,000 metres of altitude; the lower
air density at high altitudes decreases engine
performance.
New vehicle: do not tow a trailer until the
vehicle has driven at least 620 miles
(1,000 kilometres).