2022 CITROEN C5 AIRCROSS door lock

32
Access
Central locking not
functioning
Use these procedures in the following cases:
– Central locking malfunction.
– Battery disconnected or discharged.
In the event of a malfunction of the
central locking system, the battery must
be disconnected to ensure that the vehicle is
locked fully.
Front left-hand door
► Insert the key into the lock and turn it towards
the rear of the vehicle to lock the door, or
towards the front to unlock it.
Passenger doors
Unlocking
► Pull the interior door opening control.
Central locking



Manual
► Press this button to lock/unlock the vehicle
(doors, boot and fuel filler flap) from inside the
passenger compartment.
Central locking does not take place if any
of the doors are open.
When locking / deadlocking from the
outside
When the vehicle is locked or deadlocked
from the outside, the indicator lamp flashes
and the button is inoperative.
►

After normal locking, pull one of the
interior door controls to unlock the vehicle.
►


After deadlocking, it is necessary to use
the remote control, the “Keyless Entry and
Starting” system or the integral key to unlock
the vehicle.
Automatic (anti-intrusion security)
The doors and boot lock automatically while
driving (speed above 6 mph (10
km/h)).
To deactivate/reactivate this function (activated
by default):
►

Press the button until an audible signal is
heard and a message appears on the screen.
Transporting long or voluminous
objects
Pressing the central locking button unlocks
the vehicle.
Above 6 mph (10 km/h), this unlocking is
temporary.
Back-up procedures
Lost keys, remote control,
electronic key
Go to a CITROËN dealer with the vehicle's
registration certificate, your personal
identification documents and if possible, the label
bearing the key code.
The CITROËN dealer will be able to retrieve the
key code and the transponder code, enabling a
new key to be ordered.
Complete unlocking/locking
of the vehicle with the key
Use this procedure in the following situations:
– Remote control battery discharged.
–

Remote control malfunction.
–


V
ehicle battery discharged.
–

V
ehicle in an area subject to strong
electromagnetic interference.
In the first case, change the remote control
battery.
In the second case, reinitialise
the remote
control.
Refer to the corresponding sections.


► Insert the key in the door lock.
► T urn the key towards the front/rear to unlock/
lock the vehicle.
►

T
urn the key towards the rear again within
5
seconds to deadlock the vehicle.
If the vehicle is fitted with an alarm, it will
not be activated when locking with the
key.
If the alarm is activated, the siren sounds
when the door is opened; switch on the
ignition to stop it.

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Access
2Central locking not
functioning
Use these procedures in the following cases:
– Central locking malfunction.
–

Battery disconnected or discharged.
In the event of a malfunction of the
central locking system, the battery must
be disconnected to ensure that the vehicle is
locked fully.
Front left-hand door
► Insert the key into the lock and turn it towards
the rear of the vehicle to lock the door , or
towards the front to unlock it.
Passenger doors
Unlocking
► Pull the interior door opening control.
Locking

► Open the doors.
► For the rear doors, check that the child lock
is not on.
Refer to the corresponding section.
►

Remove the black cap
, located on the edge
of the door, using the key.
►

Insert the key into the socket without forcing
it, then turn the latch towards the inside of the
door

.
►

Remove the key and refit the black cap.
►


Close the doors and check from the outside
that the vehicle is locked.
Changing the battery
A message is displayed on the instrument panel
when the battery needs changing.
Battery type: CR2032/3 volts.
Without
Keyless Entry and Starting


With Keyless Entry and Starting

► Unclip the cover by inserting a small
screwdriver in the slot and lift the cover .
►

Remove the flat battery from its housing.
►


Put the new battery in place, respecting the
polarity

. Start by inserting it into the contacts

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Access
system in the recognition zone, pull the door
handle.
When selective unlocking is activated,
the first press of the remote control
unlocking button permits unlocking of the
driver's door only.
From inside

► Pull the interior control lever of a front door;
this unlocks the vehicle completely.
When selective unlocking is activated:
– opening the driver's door unlocks
the driver's door only (if the vehicle has not
already been completely unlocked),
– opening one of the passenger doors
unlocks the rest of the vehicle.
The interior opening control on a rear door does not work if the child lock is on.
For more information on the Child Lock, refer
to the corresponding section.
Closing
When a door is not closed correctly:
located in the corner, then clip the cover onto
the unit.
►

Reinitialise the remote control.
For more information on Reinitialising the
remote control

, refer to the corresponding
section.
Do not throw remote control batteries
away, as they contain metals that are
harmful to the environment. Take them to an
approved disposal point.
Reinitialising the remote
control
Following replacement of the battery or in
the event of a remote control fault, it may be
necessary to reinitialise the remote control.
If the problem persists, contact a
CITROËN dealer or a qualified workshop
as soon as possible.
Without Keyless Entry and Starting

► Switch off the ignition.
► Return the key to position 2 (Ignition on).
►

Immediately press the closed padlock button
for a few seconds.
►


Switch off the ignition and remove the key
from the switch.
The remote control is now fully operational
again.
With Keyless Entry and Starting

► Insert the mechanical key (incorporated into
the remote control) into the lock to open the
vehicle.
►

Place the electronic key against the back-up
reader on the steering column and hold it there
until the ignition is switched on.
►


W
ith a manual gearbox, place the gear lever
in neutral then fully depress the clutch pedal.
►

W
ith an automatic gearbox, while in mode
P, depress the brake pedal.
►

Switch on the ignition by pressing the
"

START/STOP" button.
If the fault persists after reinitialisation, contact a
CITROËN dealer or a qualified workshop without
delay.
Doors
Opening
From outside

► After unlocking the vehicle or with the
electronic key of the Keyless Entry and Starting

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Access
2system in the recognition zone, pull the door
handle.
When selective unlocking is activated,
the first press of the remote control
unlocking button permits unlocking of the
driver's door only.
From inside

► Pull the interior control lever of a front door;
this unlocks the vehicle completely .
When selective unlocking is activated:
– opening the driver's door unlocks
the driver's door only (if the vehicle has not
already been completely unlocked),
–

opening one of the passenger doors
unlocks the rest of the vehicle.
The interior opening control on a rear door does not work if the child lock is on.
For more information on the Child Lock, refer
to the corresponding section.
Closing
When a door is not closed correctly:
– with the engine running or the vehicle
moving (speed below 6 mph (10 km/h)) , a
message appears in the screen.
–

with the vehicle moving (speed above 6
mph (10 km/h))

, a message appears in the
screen, accompanied by an audible signal.
Boot
Opening

► With the vehicle unlocked or with the
electronic key of the Keyless Entry and Starting
system in the recognition zone, press the left-
hand button on the central tailgate control.
►

Lift the tailgate.
When selective unlocking is activated,
the electronic key must be close to the
rear of the vehicle.
For more information on the Remote control or
on the Keyless Entry and Starting, refer to the
corresponding section.
If there is a fault or if it is difficult to move
the tailgate when opening or closing it,
have it checked as soon as possible by a
CITROËN dealer or a qualified workshop to
prevent the problem becoming worse, and
potentially causing the tailgate to drop and
thereby inflicting serious injuries.
The tailgate is not designed to support a bicycle carrier.
Closing
► Lower the tailgate using the interior grab
handle.
If the tailgate is not fully closed:
–

with the engine running or the vehicle
moving (speed below 6 mph (10 km/h)) , a
message appears in the screen.
–


with the vehicle moving (speed above 6
mph (10 km/h))

, a message appears in the
screen, accompanied by an audible signal.
Back-up release
To manually unlock the boot in the event of a
battery or central locking failure.

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Access
2► press button C or the exterior control B for
more than 3 seconds (deletion is confirmed by a
long audible signal).
Manual operation
The tailgate can be manoeuvred by hand, even
with motorised operation activated.
The tailgate must be stationary.
When opening and closing the motorised tailgate
manually, there is no assistance from gas struts.
Resistance to opening and closing is therefore
entirely normal.
Repeatedly opening and closing the
motorised tailgate can cause overheating
of its electric motor, after which opening and
closing will not be possible.
Allow at least 10 minutes for the electric
motor to cool down before operating the
tailgate again.
If you are unable to wait, operate it manually.
Manual closing of the
motorised tailgate in case of
failure
This operation is only necessary in the case of
failure of the tailgate motor .
If the failure originates from the battery, it is
recommended to recharge it or change it with the
tailgate closed.
In this situation, a significant force may be
needed to close the tailgate.
► Close it gently without slamming, as slowly as
possible, by pushing at the centre of the tailgate.
Do not lower the tailgate by pushing at
one of its sides - risk of damage!
Precautions in use
To avoid unintentionally opening the tailgate while operating the towing
device:
–

Deactivate the “Hands-Free
Tailgate
Access” function in advance in the vehicle
configuration menu.
–

Or remove the electronic key from the
recognition zone, with the tailgate closed.
In wintry conditions
To avoid any operating problems, remove
the snow or wait until the ice melts before
requesting motorised opening of the tailgate.
When washing
When washing the vehicle in an
automatic car wash, do not forget to lock
the vehicle to prevent any risk of unwanted
opening.
Alarm
(Depending on version)




System which protects and provides a deterrent
against theft and break-ins.
Exterior perimeter monitoring
The system checks for opening of the vehicle.
The alarm is triggered if anyone tries to open a
door, the boot or the bonnet, for example.
Interior volumetric monitoring
The system checks for any variation in volume in
the passenger compartment.
The alarm is triggered if anyone breaks a
window, enters the passenger compartment or
moves inside the vehicle.
Anti-tilt monitoring
The system checks for any change in the attitude
of the vehicle.
The alarm goes off if the vehicle is lifted or
moved.
When the vehicle is parked, the alarm
will not be triggered if the vehicle is
knocked.

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Access
► Switch on the ignition; this stops the alarm.
The indicator lamp in the button goes off.
Locking the vehicle without
activating the alarm
► Lock or deadlock the vehicle using the key
(integral to the remote control) in the driver's
door lock.
Automatic activation
(Depending on version)
The system is activated automatically 2 minutes
after the last door or the boot is closed.
► To avoid triggering the alarm on entering the
vehicle, first press the unlocking button on the
remote control or unlock the vehicle using the
“Keyless Entry and Starting” system.
Malfunction
When the ignition is switched on, fixed
illumination of the red indicator lamp in the
button indicates a malfunction of the system.
Have it checked by a CITROËN dealer or a
qualified workshop.
Self-protection function
The system checks whether any of its
components are out of service.
The alarm is triggered if the battery, the central
control or the siren wiring is put out of service or
damaged.
Work on the alarm system
Consult a CITROËN dealer or a qualified
workshop.
Locking the vehicle with full
alarm system
Activation/Deactivation
► Lock or deadlock/unlock the vehicle using
the remote control or the "Keyless Entry and
Starting" system (confirmed by the button's red
indicator lamp coming on/going out and the
direction indicators coming on).
The exterior perimeter monitoring is activated
after 5 seconds and the interior volumetric and
anti-tilt monitoring after 45 seconds.
If the vehicle automatically locks itself
again (as happens if a door or the boot is
not opened within 30 seconds of unlocking),
the monitoring system is automatically
reactivated.
If an opening (door, boot or bonnet) is not
properly closed, the vehicle is not locked,
but the exterior perimeter monitoring will be
activated after 45 seconds, at the same time
as the interior volumetric and anti-tilt
monitoring.
Locking the vehicle
with exterior perimeter
monitoring only
Disable volumetric monitoring to avoid unwanted
alarm triggering in certain cases, such as:
–

Slightly open window
.
–

W
ashing the vehicle.
–

Changing a wheel.
–


T
owing your vehicle.
–

T
ransport on a ship or ferry.
Deactivating the interior volumetric
and anti-tilt monitoring
► Switch off the ignition and within 10 seconds
press the alarm button until its red indicator lamp
is on fixed.
►

Get out of the vehicle.
►


Immediately lock the vehicle using the remote
control or the Keyless Entry and Starting system.
Only the exterior perimeter monitoring is
activated; the button's red indicator lamp flashes
once every second.
To take effect, this deactivation must be carried out after each time the ignition is
switched off.
Reactivating the interior volumetric
and anti-tilt monitoring
► Deactivate the exterior perimeter monitoring
by unlocking the vehicle using the remote control
or the Keyless Entry and Starting system.
The indicator lamp in the button goes off.
►

Reactivate all monitoring by locking the
vehicle using the remote control or the Keyless
Entry and Starting system.
The red indicator lamp in the button once again
flashes every second.
Triggering of the alarm
This is indicated by sounding of the siren
and flashing of the direction indicators for 30
seconds.
The monitoring functions remain active until
the alarm has been triggered eleven times in
succession.
When the vehicle is unlocked using the remote
control or the Keyless Entry and Starting system,
rapid flashing of the indicator lamp in the button
informs you that the alarm was triggered during
your absence. When the ignition is switched on,
the flashing stops immediately.
Failure of the remote control
To deactivate the monitoring functions:
► Unlock the vehicle using the key in the
driver's door lock.
►

Open the door; the alarm is triggered.

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Access
2► Switch on the ignition; this stops the alarm.
The indicator lamp in the button goes off.
Locking the vehicle without
activating the alarm
► Lock or deadlock the vehicle using the key
(integral to the remote control) in the driver's
door lock.
Automatic activation
(Depending on version)
The system is activated automatically 2 minutes
after the last door or the boot is closed.
►

T
o avoid triggering the alarm on entering the
vehicle, first press the unlocking button on the
remote control or unlock the vehicle using the
“Keyless Entry and Starting” system.
Malfunction
When the ignition is switched on, fixed
illumination of the red indicator lamp in the
button indicates a malfunction of the system.
Have it checked by a CITROËN dealer or a
qualified workshop.
Electric windows
1. Left-hand front
2. Right-hand front
3. Right-hand rear
4. Left-hand rear
5. Deactivation of electric window controls
located by rear seats
Manual operation
► To open/close the window, press/pull the
switch without passing the point of resistance;
the window stops as soon as the switch is
released.
Automatic operation
► To open/close the window, press/pull the
switch past its resistance point: the window
opens/closes completely when the switch is
released.
Operating the switch again stops the movement
of the window.
Window controls remain operational for
approximately 45 seconds after switching
off the ignition or after locking the vehicle.
After that time, the controls are disabled.
To reactivate them, switch on the ignition or
unlock the vehicle.
Anti-pinch
If the window meets an obstacle while rising, it
stops and immediately partially lowers again.
Deactivating the rear
controls for the rear electric
windows
For your children's safety, press control 5
to deactivate the controls for the rear
electric windows, irrespective of their positions.
The red indicator lamp in the button comes
on and a confirmation message is displayed.
The lamp will remain lit until the controls are
reactivated.
The rear electric windows can still be controlled
using the driver's controls.
Reinitialising the electric
windows
After reconnecting the battery, or in the event
of abnormal window movement, the anti-pinch
function must be reinitialised.
The anti-pinch function is disabled during the
following sequence of operations.

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Access
2Before operating the sunroof or blind
control buttons, ensure that no object or
person might prevent the movement.
Be particularly aware of children when
operating the sunroof or blind.
If something is trapped when operating the
sunroof or blind, you should reverse the
movement of the sunroof or blind by pressing
the control in question.
The driver must ensure that passengers use
the sunroof and blind correctly.
Anti-pinch system
If the sunroof or blind encounters an obstacle
when closing, the movement is automatically
reversed.
The roof anti-pinch system is designed to be
effective at speeds of up to 75 mph (120
km/h).
Opening / Closing
► To open the sunroof or the blind, use the part
of the button located towards the rear.
►

T
o close the sunroof or the blind, use the part
of the button located towards the front.
Operation of buttons
► Pressing a button beyond its point of
resistance directly opens or closes the sunroof
fully
.
►

Pressing the button again stops the current
movement.
►


When holding a button (without going
beyond the point of resistance), the movement
of the sunroof or blind stops when this button is
released.
►

When the sunroof is closed: pressing once
without passing the point of resistance moves it
to a partially open position.
►


When the sunroof is partially open: pressing
once without passing the point of resistance
opens or closes it fully

.
The roof and windows, then the blind, can be closed by holding down the door
locking control. The operation stops as soon
as the locking control is released.
Closing of the blind is limited by the
position of the sunroof: the blind cannot
go further than the front of the mobile glass.
During simultaneous movements of the
sunroof and blind, the blind automatically
stops or resumes movement depending on
the position of the sunroof.
Reinitialisation
Following reconnection of the battery or in the
event of a fault or jerky movement of the sunroof
or blind, reinitialisation is required.
►

Check that nothing is interfering with the
sunroof or blind and that the seals are clean.
►


With the ignition on, fully close the sunroof
and blind.
► Press and hold the front part of button B, until
the sunroof and blind move slightly, then hold for
a further 1 second before releasing.
►

W
ait 2 seconds and then press and hold the
front part of button B. The blind and the sunroof
will open and close, one after the other. When
both are completely closed again, hold for a
further 2 seconds and release.
If there is an operating fault, restart the
whole procedure.