160
Practical information
or electrocution in the event of contact with or
immersion in water!
Charging procedure
Connection
► Before charging, check that the gear selector
is in mode P and the ignition is off, otherwise
charging is impossible.
► Open the charging flap by pressing the top
right push-button, and check that there are
no foreign bodies on the vehicle's charging
connector.
The light guides in the flap come on white.
Domestic charging (mode 2)
► First, connect the charging cable from the
control unit to the domestic socket.
Charging the traction
battery (Rechargeable
hybrid)
For a full charge, follow the charging procedure
without interrupting it, until it stops automatically.
Charging may be performed either immediately
(by default) or deferred.
Deferred charging is set via the touch
screen or the MyCitroën application.
When the vehicle is connected, the following
information is displayed on the instrument panel:
–
Status of the battery (%).
–
Remaining range (miles or km).
–
Estimated charging time (calculation may take
a few seconds).
–
Charging speed (kW/h).
After the instrument panel has been put into
standby mode, this information can be displayed
again by unlocking the vehicle or opening a door
.
It is also possible to monitor the charging
progress using the MyCitroën
application.
For more information on Remote functions,
refer to the corresponding section.
Vehicle immobilised for up to 4 weeks
Park the vehicle in a covered area.
Connect the charging cable to supply power
to the traction battery.
Vehicle immobilised for 1 to 12
months
Discharge the traction battery down to 2 or
3 bars on the charge level indicator on the
instrument panel.
Do not connect the charging cable.
Always park the vehicle in a place with
temperatures between -10°C and 30°C
(parking in a place with extreme temperatures
can damage the traction battery).
Disconnect the black cable from the (-)
terminal of the accessory batteries.
Precautions
Rechargeable hybrid vehicles have
been developed in accordance with the
recommendations for maximum electromagnetic
field limits established by the ICNIRP
(International Commission on Non-Ionizing
Radiation Protection - 1998 Guidelines).
Wearers of pacemakers or equivalent
devices should consult a doctor to enquire
about any applicable precautionary measures, or
contact the manufacturer of their implanted
electronic medical device to check that it is
guaranteed to operate in an environment
compliant with the ICNIRP guidelines.
If in doubt , during charging, do not remain
inside or near the vehicle, near the charging
cable or the charging unit, even for a short time.
Before charging
Depending on the context:
► Have a professional check that the
electrical system to be used complies with
applicable standards and is compatible with
the vehicle.
►
Have a professional electrician install
a dedicated domestic power socket or
accelerated charging unit (W
allbox)
compatible with the vehicle.
Use the charging cable supplied with the
vehicle.
(During charging)
As a safety measure, the engine will
not start if the charging cable is plugged into
the connector on the vehicle. A warning is
displayed on the instrument panel.
While charging is in progress, unlocking the
vehicle will cause the charging to stop.
If no action is taken on one of the openings
(door or boot) or on the charging nozzle, the
vehicle will lock again after 30 seconds and
charging will resume automatically.
Never work under the bonnet:
–
Some areas remain very hot, even an hour
after charging ends - risk of burns!
–
The fan may start at any time - risk of cuts
or strangulation!
After charging
Check that the charging flap is closed.
Do not leave the cable connected to the
domestic power socket - risk of short-circuit
161
Practical information
7or electrocution in the event of contact with or
immersion in water!
Charging procedure
Connection
► Before charging, check that the gear selector
is in mode P and the ignition is off, otherwise
charging is impossible.
►
Open the charging flap by pressing the top
right push-button, and check that there are
no foreign bodies on the vehicle's charging
connector
.
The light guides in the flap come on white.
Domestic charging (mode 2)
► First, connect the charging cable from the
control unit to the domestic socket. When the connection is made, all of the indicator
lamps on the control unit light up, then only the
POWER
indicator lamp remains on in green.
►
Remove the protective cover from the
charging nozzle.
►
Insert the nozzle into the vehicle's charging
connector
.
The start of charging is confirmed by the flashing
of the green light guides in the flap and the
flashing of the CHARGE indicator lamp in green
on the control unit.
If this is not the case, charging has not started;
restart the procedure, ensuring that all of the
connections are properly established.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
Accelerated charging (mode 3)
► Follow the accelerated charging unit
(W allbox) user instructions.
►
Remove the protective cover from the
charging nozzle.
►
Insert the nozzle into the vehicle's charging
connector
.
The start of charging is confirmed by the flashing
of the green light guides in the flap. If this is not the case, charging has not
started; restart the procedure ensuring that all
connections are properly established.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
Deferred charging
Settings
With CITROËN Connect Nav► In the
Energy touch screen menu,
select the Charge page.
►
Set the charging start time.
►
Press
OK.
The setting is saved in the system.
With CITROËN Connect Radio or CITROËN
Connect Nav
You can also programme the deferred charging function at any time from a
smartphone via the MyCitroën application.
For more information on Remote functions,
refer to the corresponding section.
Activation
► Connect the vehicle to the desired charging
equipment.
► Press this button in the flap within one
minute to activate deferred charging
(confirmed by the light guides coming on in
blue).
162
Practical information
Towing device with quickly detachable towball
Presentation
This genuine towing device can be fitted and
removed with no need for tools.
1. Carrier
2. Protective plug
3. Connection socket
4. Safety eye
5. Detachable towball
6. Locking/unlocking wheel
7. Security key lock
8. Label to note the key references
Disconnection
Before disconnecting the nozzle from the
charging connector:
►
If the vehicle is locked, unlock it.
►
If the vehicle is unlocked, lock it and then
unlock it .
If selective unlocking of the doors is
activated, press the unlocking button on
the remote control twice to disconnect the
nozzle.
The red indicator lamp in the flap goes out to
confirm that the nozzle is unlocked.
►
Within
30 seconds, remove the charging
nozzle.
Domestic charging (mode 2)
The end of charging is confirmed when the
green CHARGE indicator lamp on the control
unit comes on fixed and the green light guides in
the flap come on fixed.
►
After disconnection, replace the protective
cover over the nozzle and close the charging
flap.
►
Disconnect the control unit's charging cable
from the domestic socket.
Accelerated charging (mode 3)
The end of charging is confirmed by the
accelerated charging unit (Wallbox) and when
the green light guides in the flap come on fixed.
►
After disconnection, replace the nozzle on to
the charging unit and close the charging flap.
Towing device
Load distribution
► Distribute the load in the trailer so that the
heaviest items are as close as possible to the
axle, and the nose weight approaches the
maximum permitted without exceeding it.
Air density decreases with altitude, thus reducing
engine performance.
The maximum towable load
must be reduced by 10% per 1,000
metres of
altitude.
Use genuine towing devices and their
wiring harnesses approved by CITROËN.
We recommend having them fitted by a
CITROËN dealer or a qualified workshop.
If not fitted by a CITROËN dealer, they must
still be fitted in accordance with the vehicle
manufacturer's instructions.
Important: with a motorised tailgate and its
"Hands-Free Tailgate Access" function, if a
towing device is fitted outside the CITROËN
dealer network, it is essential to visit a
CITROËN dealer or a qualified workshop
to recalibrate the detection system. Risk
of malfunction of the "Hands-Free Tailgate
Access" function.
Certain driving or manoeuvring aid functions
are automatically deactivated while an
approved towing system is in use.
Comply with the maximum authorised
towable weight, as indicated on your
vehicle's registration certificate, on the
manufacturer's label and in the Technical
data section of this guide.
Complying with the maximum authorised
nose weight (towball weight) also includes
the use of accessories (bicycle carriers,
tow boxes, etc.).
Observe the legislation in force in the
country where you are driving.
Vehicle equipped with motorised
tailgate with "Hands-Free Tailgate
Access" function
To avoid unintentionally opening the tailgate
while operating the towing device:
–
Deactivate this function in advance in your
vehicle's configuration menu.
–
Or remove the electronic key from the
recognition zone, with the tailgate closed.
164
Practical information
clear visibility of the number plate and/or its
lighting.
Fitting the towball
► Below the rear bumper, remove the protective
plug 2 from the carrier 1.
►
Insert the end of the towball
5 into the carrier
1 and push it upwards; it will lock into position
automatically.
► The wheel 6 rotates a quarter turn anti-
clockwise; take care to keep your hands clear!
► Check that the mechanism has correctly
locked into place (position A
).
►
Close the lock 7
using the key.
►
Remove the key
. The key cannot be removed
while the lock is open.
►
Clip the cap onto the lock.
► Remove the protective cover from the
towball. ►
Attach the trailer to the towball.
►
Attach the cable on the trailer to the safety
eye
4 on the carrier.
►
Lower the connection socket
3
to put it in
position.
►
Insert the trailer plug and rotate it by a
quarter turn to connect it to the connection
socket
3 on the carrier.
Removing the towball
► Grasp the trailer plug, perform a quarter turn
and pull to disconnect it from the connection
socket
3 on the carrier.
►
Raise the connection socket 3
to the right
again to stow it away.
►
Detach the cable on the trailer from the safety
eye
4 on the carrier.
►
Detach the trailer from the towball.
►
Refit the protective cover to the towball.
►
Remove the cap from the lock and press it
onto the head of the key
.
174
Practical information
► With an AdBlue® pump: insert the nozzle and
fill the tank until the nozzle automatically cuts
out.
In order not to overfill the AdBlue® tank:
– Add between 10 and 13 litres using
AdBlue
® containers.
– Stop after the nozzle’s first automatic cut-
out, if you are refilling at a service station.
The system only registers AdBlue
® top-ups of
5 litres or more.
If the AdBlue® tank is completely empty
– which is confirmed by the message
"Top up AdBlue: Starting impossible" – it is
essential to add at least 5 litres.
Free-wheeling
In certain situations, you must allow the vehicle
to free-wheel (while being towed, on a rolling
road, in an automatic car wash, or being
transported by rail or sea freight, etc.).
The procedure varies according to the type of
gearbox and parking brake.
With manual or EAT6
automatic gearbox and
electric parking brake
/
For the correct operation of the SCR
system:
–
Use
only AdBlue
® fluid that meets the ISO
22241 standard.
–
Never
transfer AdBlue
® to another container
as it would lose its purity.
–
Never
dilute AdBlue
® with water.
You can obtain AdBlue
® from a CITROËN dealer
or a qualified workshop, as well as service
stations equipped with AdBlue
® pumps specially
designed for passenger vehicles.
Recommendations on storage
AdBlue® freezes at about -11°C and deteriorates
above +25°C. Containers should be stored in a
cool area and protected from direct sunlight.
Under these conditions, the fluid can be kept for
at least a year.
If the fluid has frozen, it can be used once it has
completely thawed out at room temperature.
Never store AdBlue® containers in your
vehicle.
Precautions for use
AdBlue® is a urea-based solution. This fluid is
non-flammable, colourless and odourless (when
kept in a cool place).
In the event of contact with the skin, wash the
affected area with soap and running water. In the
event of contact with the eyes, immediately rinse
the eyes with large amounts of water or with an
eye wash solution for at least 15 minutes. Seek
medical attention if you feel a persistent burning
sensation or irritation.
If swallowed, immediately wash out the mouth
with clean water and then drink plenty of water.
In certain conditions (high temperature, for
example), the risk of release of ammonia cannot
be excluded: do not inhale the fluid. Ammonia
vapours have an irritant effect on mucous
membranes (eyes, nose and throat).
Store AdBlue® out of the reach of
children, in its original container.
Procedure
Before starting the top-up procedure, ensure that
the vehicle is parked on a flat and level surface.
In wintry conditions, ensure that the temperature
of the vehicle is above -11
°C. Otherwise, the
AdBlue
® may be frozen and therefore cannot
be poured into its tank. Park your vehicle in a
warmer area for a few hours to allow the top-up
to be carried out.
Never pour AdBlue® into the Diesel fuel
tank.
If any AdBlue® is splashed, or if there are
any spillages on the bodywork, rinse
immediately with cold water or wipe with a
damp cloth.
If the fluid has crystallised, clean it off using a
sponge and hot water.
Important: in the event of a top-up after
a breakdown because of a lack of
AdBlue, it is essential to wait around 5
minutes before switching on the ignition,
without opening the driver’s door,
unlocking the vehicle, introducing the key
into the ignition switch, or introducing the
key of the “Keyless Entry and Starting
”
system into the passenger compartment
.
Switch on the ignition, then wait for 10
seconds before starting the engine.
►
Switch off the ignition and remove the key
from the switch to switch off the engine.
or
►
With Keyless Entry and Starting, press the
"
START/STOP" button to switch off the engine.
► Turn the blue cap of the AdBlue® tank anti-
clockwise and remove it.
►
With a container of
AdBlue
®: after checking
the expiry date, read the instructions on the
label carefully before pouring the contents of the
container into the vehicle's AdBlue tank.
185
In the event of a breakdown
8After changing a wheel
Store the punctured wheel in the boot or,
depending on version, remove the central cover
first to store it beneath the floor in place of the
spare wheel.
With a "space-saver" type spare wheel
Deactivate certain driving aid functions
(Active Safety Brake, Adaptive Cruise Control,
etc.).
Do not exceed the maximum authorised
speed of 50 mph (80 km/h).
Driving with more than one "space-saver"
type spare wheel is prohibited.
Go to a CITROËN dealer or a qualified
workshop.
Have the tightening of the spare wheel's bolts
and its tyre pressure checked.
Have the punctured tyre examined. After
inspection, the technician will advise you on
whether the tyre can be repaired or if it must
be replaced.
Changing a bulb
In some weather conditions (e.g. low
temperature or humidity), misting on the
internal surface of the glass of the headlamps
and rear lamps is normal, and will disappear
after the lamps have been on for a few
minutes.
The headlamps have polycarbonate lenses with a protective coating:
–
Do not clean them with a dry or abrasive
cloth, nor with detergent or solvent
products.
–
Use a sponge and soapy water or a pH
neutral product.
–
When using a high-pressure washer on
persistent marks, do not keep the lance
directed towards the headlamps, lamps or
their edges for too long, so as not to damage
their protective coating and seals.
Changing a bulb must only be done with
the ignition off and after the headlamp /
lamp has been switched off for several
minutes - risk of serious burns!
Do not touch the bulb directly with your
fingers; use a lint-free cloth.
It is essential only to use anti-ultraviolet
(UV) type bulbs, so as not to damage the
headlamp.
Always replace a failed bulb with a new bulb
of the same type and specification. To avoid
lighting imbalance, replace the bulbs in pairs.
Refitting the lamp units
Perform the operations in the reverse
order to dismantling.
Halogen bulbs
To ensure good quality lighting, check
that the bulb is correctly positioned in its
housing.
Light-emitting diode (LED)
headlamps and lamps
Depending on version, the affected types of
headlamps/lamps are:
–
Full LED technology headlamps.
–
Daytime running lamps/sidelamps.
–
Direction indicator side repeaters.
–
Direction indicators.
–
Side spotlamps.
–
3D rear lamps.
–
Third brake lamp.
–
Number plate lamps.
If you need to replace this type of bulb,
you must contact a CITROËN dealer or a
qualified workshop.
Do not touch the "Full LED" technology
headlamps or lamps - risk of electrocution!
188
In the event of a breakdown
► Open the tailgate, then unclip the access
cover on the side in question.
►
Unblock the lamp fixing nut with a 10
mm box
spanner.
►
T
o avoid losing the nut in the wing trim if it
drops, first place a cloth below it.
►
Manually unscrew and remove the lamp
fixing nut.
►
Disengage the retaining clip, while slightly
pushing the lamp back.
► From the outside, carefully remove the lamp
by pulling it to the rear , then up.
►
Disengage the cable sleeve from the body
panel.
►
T
urn the bulb holder a quarter turn using a
universal pair of pliers, if necessary, and pull it
out.
►
Remove the bulb and replace it.
Reversing lamps (on the tailgate)
► Open the tailgate, then insert a flat
screwdriver into the cut-out to unclip the access
cover on the side in question.
►
Unblock the lamp fixing nut with a 10
mm box
spanner.
►
Manually unscrew and remove the lamp
fixing nut.
►
Disengage the retaining clip, while slightly
pushing the lamp back.
► From the outside, carefully remove the lamp
by pulling it to the rear .
►
Disconnect the lamp connector by pressing
on each side.
► Turn the bulb holder a quarter turn and
remove it.
►
Remove the bulb and replace it.
Foglamps
These bulbs are replaced from outside the rear
bumper.
►
Pass your hand under the bumper
.
►
T
urn the bulb holder a quarter turn and
remove it.
►
T
urn the bulb a quarter turn and replace it.
When changing the bulb within a few
minutes of switching off the ignition, take
care not to touch the exhaust - risk of burns!
Number plate lamps (W5W)
► Insert a thin screwdriver into one of the cut-
outs in the lens.
► Push it outwards to unclip it.
► Remove the lens.
► Replace the faulty bulb.
To refit, press the lens to clip it in.
Interior lighting
Courtesy lampsFront courtesy lamp
Rear courtesy lamp
For the replacement of these bulbs, contact a
CITROËN dealer or a qualified workshop.
189
In the event of a breakdown
8► Insert a thin screwdriver into one of the cut-
outs in the lens.
►
Push it outwards to unclip it.
►
Remove the lens.
►
Replace the faulty bulb.
T
o refit, press the lens to clip it in.
Interior lighting
Courtesy lampsFront courtesy lamp
Rear courtesy lamp
For the replacement of these bulbs, contact a
CITROËN dealer or a qualified workshop.
Boot (W5W)
► Unclip the cover using a small flat blade
screwdriver .
►
Remove the bulb and replace it.
►
Put the unit back in place.
Changing a fuse
Accessing the tools
The extraction tweezers are located behind the
fusebox cover.
Depending on version:
► Unclip the cover by pulling at the top left, then
right.
►
Remove the cover completely
.
►
T
ake the tweezers from their housing.
► Open the glove box.
► Remove the fusebox cover .
►
T
ake the tweezers from their housing.
Changing a fuse
Before changing a fuse:
► Identify the cause of the fault and fix it.