Page 297 of 316

29
Select the "Delayed" or "My arrival "
or " Not available " or "Other " tab
with the possibility of creating new
messages.
Press " Create" to write a
new
message.
Select the message chosen in one
of the lists.
Press " Transfer " to select the
addressee(s).
Press " Play " to start playing the
message.
Managing email
or Press Telephone
to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Select "Email" to display the list of
messages. Select the "
Incoming" or "Sent " or
" Not read " tab.
Select the message chosen in one of the lists.
Press " Play " to start playing the
message.
Access to " Email" depends on the
compatibility of the smartphone and the
integral system.
Settings
Audio settings
or Press Settings
to display the
primary page.
Select " Audio settings ".
Select " Ambience ".
Or
" Position ".
Or
" Sound ". Or
"
Voice ".
Or
" Ringtone ".
Press " OK" to save the settings.
The balance/distribution (or spatialisation
with the Arkamys
© system) is audio
processing that allows the quality of the
sound to be adapted according to the
number of passengers in the vehicle.
Available only with the front and rear
speakers configuration.
The Ambience (6
optional ambiences)
and Bass , Medium and Tr e b l e audio
settings are different and independent for
each audio source.
Activate or deactivate " Loudness".
The settings for " Position" (All
passengers, Driver and Front only) are
common to all sources.
Activate or deactivate " Touch tones",
" Volume linked to speed " and "Auxiliary
input ".
Onboard audio: Arkamys
© Sound Staging
optimises the balance/distribution of
sound in the passenger compartment.
.
CITROËN Connect Nav
Page 298 of 316

30
Profile settings
As a safety measure and because it
r equires the sustained attention of the
driver, changes to settings must only be
done with the vehicle stationary .
or Press Settings
to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Select "Setting of the profiles ".
Select " Profile 1 " or "Profile 2 " or "Profile 3 "
or " Common profile ".
Press this button to enter a
name for
the profile using the virtual keypad.
Press " OK" to confirm.
Press this button to add
a
photograph to the profile.
Insert a USB memory stick containing
t he photograph in the USB port.
Select the photograph.
Press " OK" to accept the transfer of
the photograph.
Press " OK" again to save the
settings.
The location for the photograph is
square; the system reshapes the original
photograph if in another format.
Press this button to initialise the
profile selected.
Initialisation of the profile selected
activates the English language by default.
Select a " Profile" (1
or 2 or 3) to associate the
" Audio settings " with it.
Select " Audio settings ".
Select " Ambience ".
Or
" Balance ". Or
"
Sound ".
Or
" Voice ".
Or
" Ringtone ".
Press " OK" to save the settings.
Modifying system settings
or Press Settings
to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Select "Screen configuration ".
Select " Animation ".
Activate or deactivate: " Automatic
scrolling ".
Select " Brightness ".
CITROËN Connect Nav
Page 299 of 316

31
Move the cursor to adjust the
brightness of the screen and/or of
the instrument panel.
or Press Settings
to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Select "System settings ".
Select " Units" to change the units of distance,
fuel consumption and temperature.
Select " Factory settings " to return to the initial
settings.
Returning the system to factory settings
activates the English language by default.
Select " System info " to display the versions of
the different modules installed in the system.Select the language
or Press Settings
to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Select "Languages " to change the
language.
Setting the date
or Press Settings
to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Select "Setting the time- date".
Select " Date".
Press on this button to define the
date. Press "
OK" to confirm.
Select the display format of the date.
Adjustment of the time and date is only
available if "GPS synchronisation" is
deactivated.
The change between winter and summer
time is done by changing the time zone.
Setting the time
or Press Settings
to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Select "Setting the time- date".
Select " Time".
Press this button to adjust the time
using the virtual keypad.
.
CITROËN Connect Nav
Page 300 of 316
32
Press "OK" to confirm.
Press this button to define the time
zone.
Select the display format for the time
(12 h / 24 h).
Activate or deactivate
synchronisation with GPS (UTC).
Press " OK" to confirm.
The system does not automatically
manage the change between winter and
summer time (depending on country).
Colour schemes
As a safety measure, the procedure
f or changing the colour scheme is only
possible when the vehicle is stationary .
or Press Settings
to display the
primary page. Select "
Colour schemes ".
Select a colour scheme in the list
then press " OK" to confirm.
Every time the colour scheme is changed,
the system restarts, temporarily displaying
a black screen.
Frequently asked questions
The following information groups together the
answers to the most frequently asked questions
concerning your audio system.
CITROËN Connect Nav
Page 301 of 316

33
Navigation
QUESTIONRESPONSESOLUTION
The route calculation is not successful. The guidance criteria may be in conflict with
the current location (exclusion of toll roads on
a
toll road).Check the route settings in the "Navigation"
menu.
The POIs do not appear. The POIs have not been selected.Select the POIs in the list of POIs.
The audible warning of "Danger zones" does
not work. The audible warning is not active or the volume
is too low.Activate the audible warning in the "Navigation"
menu and check the voice volume in the audio
settings.
The system does not suggest a
detour around
an incident on the route. The guidance criteria do not take account of
TMC messages.Select the setting for the "Traffic info" function
in the list of route settings (Without, Manual or
Automatic).
I receive a "Danger zone" alert which is not on
my route. When not navigating, the system announces all
"Danger zones" positioned in a
cone located in
front of the vehicle. It may provide an alert for
"Danger zones" located on nearby or parallel
roads. Zoom in on the map to see the exact position
of the "Danger zone". Select "On the route" to
no longer receive alerts other than navigation
instructions or to reduce the time for the
announcement.
Certain traffic jams along the route are not
indicated in real time. On starting, it is several minutes before the
system begins to receive the traffic information.Wait until the traffic information is being
received correctly (display of the traffic
information icons on the map).
In certain countries, only major routes
(motor ways, etc.) are listed for the traffic
information. This is per fectly normal. The system is
dependent on the traffic information available.
.
CITROËN Connect Nav
Page 302 of 316

34
Radio
QUESTIONRESPONSESOLUTION
The reception quality of the tuned radio station
gradually deteriorates or the stored stations are
not working (no sound, 87.5
MHz is displayed,
e t c .) . The vehicle is too far from the transmitter of
the station or no transmitter is present in the
geographical area.
Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a
more power ful transmitter in
the geographical area.
The environment (hills, buildings, tunnels,
basement car parks, etc.) block reception,
including in RDS mode. This phenomenon is normal and does not
indicate a
failure of the audio equipment.
The aerial is absent or has been damaged (for
example when going through a
car wash or into
an underground car park). Have the aerial checked by a
dealer.
The altitude is not displayed.
On starting, the initialisation of the GPS may
take up to 3 minutes to receive more than
4
satellites correctly.
Wait until the system has started up completely
so that there is GPS coverage by at least
4
satellites.
Depending on the geographical environment
(tunnel, etc.) or the weather, the conditions of
reception of the GPS signal may vary. This behaviour is normal. The system is
dependent on the GPS signal reception
conditions.
My navigation is no longer connected. During start-up and in certain geographical
areas, the connection may be unavailable.Check that the connected ser vices are
activated (settings, contract).
CITROËN Connect Nav
Page 304 of 316

36
There is a long waiting period following the
i nsertion of a CD or connection of a USB
memory stick. Upon insertion of a
new media, the system
reads a certain amount of data (directory, title,
artist, etc.). This may take from a
few seconds
to a
few minutes.This is per fectly normal.
The CD sound is of poor quality. The CD used in scratched or of poor quality. Insert good quality CDs and store them in
suitable conditions.
The audio settings (bass, treble, ambience) are
unsuitable. Return bass and treble settings to 0, without
selecting an ambience.
Some information characters in the currently
playing media are not displayed correctly. The audio system does not display some types
of characters.Use standard characters to name tracks and
folders.
Playback of streaming files does not start. The connected device does not automatically launch playback.Start playback from the device.
Names of tracks and playing time are not
displayed on the audio streaming screen. The Bluetooth profile does not allow the
transfer of this information.
CITROËN Connect Nav
Page 305 of 316

37
Telephone
QUESTIONRESPONSESOLUTION
I cannot connect my Bluetooth telephone. The telephone's Bluetooth function may be switched off or the telephone may not be
visible.Check that your telephone has Bluetooth
switched on.
Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with
the system. You can check the compatibility of your
telephone on the Brand's website (services).
The sound of the telephone connected in
Bluetooth mode is inaudible. The sound depends on both the system and
the telephone.Increase the volume of the audio system, to
maximum if required, and increase the volume
of the telephone if necessary.
Ambient noise affects the quality of the
telephone call.
Reduce the ambient noise level (close the windows,
reduce the booster fan speed, slow down, etc.).
Some contacts are duplicated in the list. The options for synchronising contacts are synchronising the contacts on the SIM card,
the contacts on the telephone, or both. When
both synchronisations are selected, some
contacts may be duplicated.Select "Display SIM card contacts" or "Display
telephone contacts".
The contacts are not listed in alphabetical
o r d e r. Some telephones offer display options.
Depending on the settings chosen, contacts
can be transferred in a
specific order.Modify the telephone directory display settings.
The system does not receive SMS. The Bluetooth mode does not permit sending
SMS text messages to the system.
.
CITROËN Connect Nav