
153
Practical information
7
► With the vehicle unlocked, press the rear-
central part of the filler flap to open it.
►
T
ake care to select the pump that delivers the
correct fuel type for your vehicle's engine (see a
reminder label on the inside of the filler flap).
►
T
urn the filler cap to the left, remove it and
place it on its support (on the filler
flap).
►
Insert the filler nozzle and push it in as far as
possible before starting to refuel (to minimise the
risk of splashing).
Do not continue after the nozzle’
s third cut-
out. Doing so may cause malfunctions.
►
Put the filler cap back in place and turn it to
the right.
►
Close the fuel filler flap.
If you have put in the wrong fuel for the
vehicle, you must have the fuel tank
drained and filled with the correct fuel before
starting the engine.
The vehicle is fitted with a catalytic converter,
which helps to reduce the level of harmful
emissions in the exhaust gases.
For petrol engines, you must use unleaded
fuel.
The filler neck is narrower, admitting unleaded
petrol nozzles only.
Misfuel prevention (Diesel)
(Depending on country of sale.)
This mechanical device prevents filling the tank
of a Diesel vehicle with petrol.
Located in the filler neck, the misfuel prevention
device is visible when the filler cap is removed.
Operation
When a petrol filler nozzle is introduced into the
fuel filler neck of a Diesel vehicle, it comes into
contact with the flap. The system remains closed
and prevents filling.
Do not persist but introduce a Diesel type
filler nozzle.
The use of a fuel jerrycan to fill the tank remains possible.
Travelling abroad
As Diesel fuel pump nozzles may be
different in other countries, the presence
of the misfuel prevention device may make
refuelling impossible.
Before travelling abroad, it is advisable to
check with a CITROËN dealer if the vehicle is
suitable for the distribution equipment of the
countries visited.
Charging system
(Electric)
400 V electrical system
The electric drive system, which operates at a
voltage of approximately 400 V, is identified by
orange cables and its components are marked
with this symbol:
An electric vehicle’s power train can become hot during use and after
switching off the ignition.
Comply with the warning messages shown
on the labels, particularly inside the charging
flap.

154
Practical information
High voltage system voltage is
dangerous and can cause burns or other
injuries or even fatal electric shock.
Since damage to high voltage components is
not visible, CITROËN recommends that you:
–
Never touch the components, damaged
or not, and never let your jewelry or other
metallic objects come into contact with these
components.
–
Never work on the orange high voltage
cables or on any other high voltage
component marked with the Electric risk label.
Any intervention on the high voltage system
must be carried out by qualified persons in
workshops qualified and approved to carry
out this type of work.
–
Never damage, modify or remove the
orange high voltage cables or disconnect
them from the high voltage network.
–
Never open, modify or remove the cover of
the traction battery
.
–
Never work with cutting and forming
tools or heat sources near high voltage
components and cables.
In case of low level of fluid in the cooling
tank, the refilling shall only be performed in a
qualified and trained workshop to verify that
the leakage is not in the traction battery
.
Any intervention on the high voltage system
must be carried out by qualified persons in
workshops qualified and approved to carry
out this type of work.Damage to the vehicle or the traction battery
could result in the leakage of toxic gases or
fluids either immediately or later. CITROËN
recommends that you:
–
Always inform the fire and emergency
services in the event of an incident, warning
that the vehicle is equipped with a traction
battery
.
–
Never touch the liquids leaking from the
traction battery
.
–
Do not inhale the gases emitted by the
traction battery which are toxic.
–
Move away from the vehicle in the event of
incident or accident, the gases emitted being
flammable and could cause a fire.
This label is intended solely for use by firefighters and maintenance services in
the event of any work on the vehicle.
No other person must touch the device shown
on this label.
In the event of an accident or impact
to the vehicle’s underbody
In these situations, the electrical
circuit or the
traction battery can be seriously damaged.
Stop as soon as it is safe to do so and switch
off the ignition.
Contact a CITROËN dealer or a qualified
workshop.
When washing
Before washing the vehicle, always
check that the charging flap is closed
correctly.
Never wash the vehicle while the battery is
on charge.
High-pressure washing
To avoid damaging the electrical
components, it is expressly prohibited to
use high-pressure washing in the engine
compartment or under the body.
Do not use a pressure greater than 80 bar
when washing the bodywork.
Never allow water or dust to enter the
connector or charging nozzle - risk of
electrocution or fire!
Never connect / disconnect the charging
nozzle or cable with wet hands - risk of
electrocution!

161
Practical information
7For a full charge, follow the desired charging
procedure without pausing it, until it ends
automatically. Charging can be either immediate
or deferred (except fast public charger, mode 4).
You can stop domestic or accelerated charging
at any time by unlocking the vehicle and
removing the nozzle. For superfast charging,
refer to the fast public charger.
For more information on the charging displays
on the Instrument panel and the Touch screen,
refer to the corresponding section.
It is also possible to monitor the charging
progress using the MyCitroën App
application.
For more information on Remotely
operable additional functions , refer to the
corresponding section.
As a safety measure, the engine will not start if the charging cable is plugged into
the connector on the vehicle. A warning is
displayed on the instrument panel.
Cooling the traction battery
The cooling fan in the engine
compartment comes on during charging to
cool the on-board charger and the traction
battery.
Low load / Driving
Driving when the charge level of the
traction battery is too low can lead to the
vehicle breaking down and can lead to
accidents or serious injuries. ALWAYS make
sure the traction battery has a sufficient
charge level.
Low load / Parking
If the outside temperature is negative,
it is recommended not to park your vehicle
outside for several hours at a low load (less
than 20%).
Vehicle in storage for more than
1 month
In the event of a long period of non-use of
the vehicle (beyond 4
weeks) without the
possibility of charging when restarting, the
self-discharge may make it impossible to
restart if the traction battery charge level
is a low or very low, especially at negative
ambient temperatures. ALWAYS make sure
that the traction battery has a charge between
20% and 40% if you do not plan to use your
vehicle for several weeks.
Do not connect the charging cable.
Always park the vehicle in a place with
temperatures between -10°C and 30°C
(parking in a place with extreme temperatures
can damage the traction battery).
Disconnect the cable from the (+) terminal
of the accessory battery in the engine
compartment.
Connect a 12 V battery charger to the (+)
and (-) terminals of the accessory battery
about every 3 months in order to recharge the
accessory battery and maintain an operating
voltage.
Precautions
Our electric vehicles have been developed in
accordance with the recommendations on the
maximum limits for electromagnetic fields, as
issued by the International Commission on Non-
Ionizing Radiation Protection
(ICNIRP - 1998
Guidelines).
Wearers of pacemakers or equivalent
devices
Ask your doctor about what precautions you should take, or ask the manufacturer
of your implanted electro-medical device about
whether its operation is guaranteed in an
environment which complies with the ICNIRP
recommendations.
If in doubt
Domestic or accelerated charging: do
not remain inside or near the vehicle, or near
the charging cable or charging unit, even for
a short time.
Superfast charging: do not use the system
yourself and avoid approaching public fast
charging points. Leave the area and ask a
third party to recharge the vehicle.

173
Practical information
7AdBlue® (BlueHDi)
An alert is triggered when the reserve level is
reached.
For more information on the Indicators and in
particular the AdBlue range indicators, refer to
the corresponding section.
To avoid the vehicle being immobilised in
accordance with regulations, you must top up the
AdBlue tank.
For more information on AdBlue
® (BlueHDi),
and in particular the supply of AdBlue, refer to
the corresponding section.
Checks
Unless otherwise indicated, check these
components in accordance with the
Manufacturer's service schedule and according
to your engine.
Otherwise, have them checked by a CITROËN
dealer or a qualified workshop.
Only use products recommended by
CITROËN or products of equivalent
quality and specification.
In order to optimise the operation of
components as important as those in the
braking system, CITROËN selects and offers
very specific products.
12 V battery
The battery does not require any maintenance.
Check regularly that the terminals are correctly
tightened (versions without quick-release
terminals) and that the connections are clean.
For more information on the precautions
to take before any work on the 12 V
battery, refer to the corresponding section.
Versions equipped with Stop & Start are
fitted with a 12 V lead-acid battery of
specific technology and specification.
Its replacement should be carried out only by
a CITROËN dealer or a qualified workshop.
Passenger compartment
filter
Depending on the environment and the
use of the vehicle (e.g. dusty atmosphere,
city driving), change it twice as often, if
necessary .
A clogged passenger compartment filter
can adversely affect air conditioning
system performance and generate
undesirable odours.
Air filter
Depending on the environment and the
use of the vehicle (e.g. dusty atmosphere,
city driving), change it twice as often, if
necessary .
Oil filter
Change the oil filter each time the engine
oil is changed.
Particle filter (Diesel)
/ The start of clogging of the
particle filter is indicated by the
temporary lighting of this warning lamp,
accompanied by an alert message.
As soon as traffic conditions allow, regenerate
the filter by driving at a speed of at least 37
mph
(60
km/h), with an engine speed above 2,500
rpm, for about 15 minutes (until the warning lamp
goes out).
If it is not possible to reach 37
mph (60 km/h),
leave the engine running at idle for about 15
minutes, then drive with an engine speed above
2,500 rpm for 15 minutes.
Do not switch off the engine until the filter
is fully regenerated; repeated intervals
can degrade the engine oil prematurely.
Regenerating the filter while the vehicle is
stationary is not recommended.

175
Practical information
7Always mark the direction of rotation on the tyres
that will be stored when fitting winter or summer
tyres. Store them in a cool, dry place and away
from direct exposure to the sun's rays.
Winter or 4-seasons tyres can be
identified by this symbol on their
sidewalls.
Shock absorbers
It is not easy for drivers to detect when
shock absorbers are worn. Nevertheless,
the shock absorbers have a major impact on
road holding and braking performance.
For your safety and driving comfort, it is
important to have them regularly checked by a
CITROËN dealer or a qualified workshop.
Timing and accessory kits
The timing and accessory kits are used
from the time the engine is started until it
is switched off. It is normal for them to wear over
time.
A
faulty timing or accessory kit can damage
the engine, rendering it unusable. Observe the
recommended replacement frequency, stated in
distance travelled or time elapsed, whichever is
reached first.
AdBlue® (BlueHDi)
To respect the environment and ensure compliance with the Euro 6 standard, without
adversely affecting the performance or fuel
consumption of its Diesel engines, CITROËN
has taken the decision to equip its vehicles with
a system that combines SCR (Selective Catalytic
Reduction) with a Diesel Particle Filter (DPF) for
the treatment of exhaust gases.
SCR system
Using a liquid called AdBlue® that contains
urea, a catalytic converter turns up to 85% of
the nitrogen oxides (NOx) into nitrogen and
water, which are harmless to health and the
environment.
The AdBlue® is contained in a special
tank holding about 15 litres.
Its capacity allows a driving range of
approximately 4,000
miles (6,500 km),
which
may vary considerably depending on your
driving style.
An alert system is triggered once the reserve
level is reached: it is then possible to drive for a
further 1,500 miles (2,400
km) before the tank is
empty and the vehicle is immobilised.
For more information on the Warning
and indicator lamps and the associated
alerts, or the Indicators, please refer to the
corresponding sections.
Once the AdBlue® tank is empty, a device
required by law prevents the engine from
being restarted.
If the SCR system is faulty, the level of
emissions from the vehicle will no longer meet
the Euro 6 standard and the vehicle starts
polluting the environment.
In the event of a confirmed SCR system
malfunction, it is essential to visit a CITROËN
dealer or a qualified workshop. After 685
miles (1,100 km), a device is automatically
activated to prevent the engine from starting.
In both cases, a range indicator indicates
the distance that can be travelled before the
vehicle is stopped.
Freezing of the AdBlue®
AdBlue® freezes at temperatures below
around -11°C.
The SCR system includes a heater for the
AdBlue
® tank, allowing you to continue driving
in very cold conditions.
Supply of AdBlue®
It is recommended that the AdBlue® be topped
up as soon as the first alert is issued indicating
that the reserve level has been reached.
For the correct operation of the SCR
system:
–
Use
only AdBlue
® fluid that meets the ISO
22241 standard.
–
Never
transfer AdBlue
® to another container
as it would lose its purity.
–
Never
dilute AdBlue
® with water.
You can obtain AdBlue
® from a CITROËN dealer
or a qualified workshop, as well as service

180
In the event of a breakdown
Warning triangle
This reflective and dismantable device is to be
installed on the side of the road when a vehicle
is broken down or damaged.
Before getting out of the vehicle
Turn on the hazard warning lamps, then
put on the safety vest to assemble and install
the triangle.
Storage
C4
C4 X
► Use the straps on the boot side trim or on the
tailgate to stow the folded triangle or its storage
box.
Assembling and placing the triangle
For versions supplied with a triangle as original
equipment, refer to the illustration above.
For other versions, refer to the assembly
instructions provided with the triangle.
►
Put the triangle in place behind the vehicle,
as required by local legislation.
Running out of fuel
(Diesel)
With Diesel engines, the fuel system must be
primed if you run out of fuel.
Before starting to prime the system, it is
essential to put at least 5 litres of Diesel into the
fuel tank.
For more information on Refuelling and
on Misfuel prevention (Diesel), refer to
the corresponding section.
1.5 BlueHDi engines
► Switch on the ignition (without starting the
engine).
►
W
ait around 1 minute and switch off the
ignition.
►
Operate the starter motor to start the engine.
If the engine does not start at the first attempt,
do not keep trying, but restart the procedure.
Tool kit
Set of tools supplied with the vehicle.
Its content depends on your vehicle's equipment:
–
T
emporary puncture repair kit.
–
Spare wheel.
Access to the tools
Depending on version, the tool kit is stored in a
bag or in a storage box in the boot.

182
In the event of a breakdown
repair of the tyre so that you can drive to the
nearest garage.
It is designed to repair most punctures located
on the tyre tread.
The vehicle's electric system allows the connection of the compressor to the 12 V
power supply for long enough to repair a tyre
after a puncture.
For more information on the Tool kit,
refer to the corresponding section.
Tyre inflation pressures are indicated on this label.
For more information on Identification
markings, particularly this label, refer to the
corresponding section.
Should the pressure of one or more tyres
be adjusted, it is necessary to reinitialise
the under-inflation detection system.
For more information on Tyre under-inflation
detection, refer to the corresponding section.
Repair procedure
Do not remove any foreign body
(e.g. nail, screw) which has penetrated
the tyre.
►
Park the vehicle without obstructing traffic
and apply the parking brake.
►
Follow the safety instructions (hazard
warning lamps, warning triangle, high visibility
jacket, etc.) according to the legislation in force
in the country in which you are driving.
►
Switch the ignition off.
► Remove the transparent cap from the bottle
of sealant.
►
Lift the protective cover before installing the
bottle of sealant on the compressor
.
►
T
urn the bottle of sealant over and screw it a
quarter turn into the compressor.
►
Remove the valve cap from the tyre to be
repaired, and place it in a clean place.
► Uncoil the pipe stowed under the compressor.
► Connect the pipe from the compressor to the
valve of the tyre to be repaired and tighten firmly
.
►
Check that the compressor switch is in
position
"O".
►
Fully uncoil the electric cable stowed under
the compressor
.
►
Connect the compressor's electric plug to the
vehicle's 12
V socket.
► Affix the speed limit sticker .
The speed limit sticker must be affixed
inside the vehicle in the area close to the
driver, to remind them that a wheel is in
temporary use.
►
Switch the ignition on.

196
In the event of a breakdown
Accessing the tools
The towing eye is stored with the tool kit in the
boot.
For more information on accessing the Tool kit,
refer to the corresponding section.
Towing your vehicle
To access the front screw thread:
► Unclip the cover by pressing on its left-hand
section.
►
Release the cover downwards.
T
o be towed:
►
Screw the towing eye in fully
.
►
Install the towbar
.
►
Put the gearbox into neutral.
Failure to observe this instruction could
result in damage to certain components
(braking, transmission, etc.) and to the
absence of braking assistance the next time
the engine is started.
Automatic gearbox
Never tow the vehicle with the driving
wheels on the ground and the engine off.
►
Unlock the steering and release the parking
brake.
►
Switch on the hazard warning lamps on both
vehicles.
►
Move off gently
, drive slowly and only for a
short distance.
Towing another vehicle
To access the rear screw thread:
► Unclip the cover by pressing at its right-hand
section.
►
Pull the cover downwards.
T
o tow:
►
Screw the towing eye in fully
.
►
Install the towbar
.
►
Switch on the hazard warning lamps on both
vehicles.
►
Move off gently
, drive slowly and only for a
short distance.