2022 CITROEN C4 service

252
MyCitroën Drive Plus
MyCitroën Drive Plus
GPS navigation -
Applications - Multimedia
audio system - Bluetooth
®
telephone
The functions and settings described
vary according to the version and
configuration of the vehicle, and according to
the country of sale.
For safety reasons and because they
require continued attention on the part of
the driver, the following operations must be
carried out with the vehicle stationary and
the ignition on:
–

Pairing the smartphone with the system via
Bluetooth®.
–
Using the smartphone.
–

Connecting to Mirror Screen
(Apple®CarPlay® or Android Auto).
–
Changing the system settings and
configuration.
The message Energy economy mode is displayed when the system is about to go
into standby.
For more information on Energy economy
mode, refer to the "Practical information"
section.
The AM radio selection mode is not available on electric vehicles.
Warning
Navigation is a driving aid. It cannot
replace the driver. All guidance instructions
should be carefully checked by the user.
By using the navigation, you accept the
following terms and conditions:
https://www.tomtom.com/en_gb/legal/
eula-automotive/?388448
First steps
The system starts when the ignition is switched on.
Short press, ignition off: system on/off.
Short press, ignition on: mute/restore sound.
Long press, ignition on: start standby mode
(mute sound, screens and clock display off).
Rotation: volume adjustment.
Information
This system gives access to the following
elements:
–

Audio equipment and telephone controls with
display of associated information.
–


Connected services and display of associated
information.
–


Navigation system controls and display
of associated information (depending on
equipment). –


V
oice recognition (depending on equipment).
–
T
ime and outside temperature.
–
Heating/air conditioning system controls and
reminders of settings.
–

Settings for driving aid functions, comfort
and safety functions, extended head-up display
(depending on equipment and version), audio
equipment and digital instrument panel.
–

Settings for functions specific to electric
vehicles.
–

Display of visual manoeuvring aid functions.
–

Interactive handbook.
–

V
ideo tutorials (e.g. screen management,
driving aids, voice recognition).
Upper banner
Certain information is displayed permanently in
the upper banner of the touch screen:
–

Outside temperature from the vehicle's
sensors (associated with a blue symbol if there is
a risk of ice).
–


T
emperature setting reminder for the air
conditioning on the driver's and passenger sides.
–

Charge level of the connected smartphone.
–


System connection status (Bluetooth®, Wi-Fi,
mobile telephone network).
–

Time.
–

Quick access to the Mirror Screen® functions
(associated with a connected smartphone).
Swipe down from the upper edge of the touch
screen to access the notifications centre and
display a list of quick settings :Guest, Privacy

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MyCitroën Drive Plus
13Settings, Brightness, My Devices, night mode,
etc.
Principles
► Use this button (HOME) to display the
most recent home page used; a second
press displays the first home page, then press
the virtual buttons displayed
on the touch screen.
Scroll through the home pages by sliding
your finger along the screen to the right or
to the left.
Principle of movement in the system
Depending on the pages displayed on the
screen, scroll through the text or the menu (on
the left side of the screen) by sliding your finger,
as with a smartphone.
Touch buttons
Display/hide the context menu.
Return to the previous page.
►

T

o change the status of a function, press the
description for the corresponding line (change
confirmed by the slider moving to the right/left:
function activated/deactivated).
Access to additional information about the function.
Access to a function’s settings.
Add/delete shortcuts.
Configuring profiles
Press the "Settings" application.
In the list, select the "Profile" tab.
The screen displays a "Guest" profile built
into the system and allows you to create and
personalise several new profiles with or without
an associated mobile device.
The "Guest" profile has a default display with the possibility of adding to it and/or
returning it to its initial configuration. This profile
is built into the system and cannot be deleted.
Each profile created can be associated
with a mobile device of your choice
connected via Bluetooth
®; the Bluetooth® function
of the mobile device must first be activated. This
association allows the system to detect your
presence in the vehicle when it starts and to
propose the activation of your personalised
profile.
If a profile is not connected to the mobile device,
the last profile used will be highlighted.
Select "Create Profile", then follow the
procedure.
Creating a new profile allows you to personalise:
–

Language, units, Privacy Settings.
–


Screen configuration, appearance, My
shortcuts (depending on equipment).
–


Audio settings, favourite radio stations.
–


Lighting, interior ambience (refer to the "Ease
of use and comfort" section).
– Navigation history , favourite points of interest
(POIs), navigation settings.
–

Some driving aids and the list of favourites.
To delete a profile, select it from the list of profiles then press the bin.
Privacy Settings
The "Privacy Settings" management is
associated with each profile. This function is
used with:
a "Guest" profile configured by default in "Private
Mode",
or
a profile to be created in the system, with or
without connection to a mobile device.
For each profile (even "Guest"), the last privacy
mode saved value will be restored.
"Sharing Data and Location"
This mode allows the vehicle to externally
transmit all the personal data needed for each
valid available connected service.
The personal data required to use the connected services is sent to the
providers of these services.
"Sharing Data"
This mode allows the vehicle to externally
transmit all the data needed for each valid
available connected service, with the exception
of vehicle location data (e.g.
GPS coordinates).
Some connected services may not
function without the vehicle location data.

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MyCitroën Drive Plus
This mode will not be applied to the emergency call function or to specific
services to which the user has consented
under the terms of commercial contracts
(e.g.
Connected alarm).
"Private Mode"
This mode does not allow the vehicle to
transmit personal data outside the vehicle.
Connected services will only perform
local processing inside the vehicle with
limited functions.
This mode will not be applied to the emergency call function or to specific
services to which the user has consented
under the terms of commercial contracts
(e.g.
Connected alarm).
Professional purposes
If the vehicle is used for professional
purposes or under the terms of specific
contracts (e.g.
corporate fleet, government
assignment), some privacy modes will not
be available for the user on the screen,
depending on the data sharing needs of the
services.
To change mode, swipe down from the upper
edge of the touch screen to display all of the
quick settings.
Press this button and select the chosen
mode. The mode is highlighted. OR
Press the "Settings" application.
In the list, select the "Connectivity" tab.
Select "Privacy Settings".
Choose the mode.
Internet portal
During the first use, upon acquisition of the
vehicle, the user is invited to select the country
of residence for the use of the Internet portal.
If the country is not selected, the notification is
stored in the notification centre and disappears
once the country is selected. Slide a finger on
the touch screen from top to bottom to display all
the notifications.
The selection of a country is necessary to use
the available internet applications.
Press the "Settings" application.
In the list, select the "Connected Services".
Choose the country.
The first time you use it, via a connected mobile device, the system links to your
profile. The connected mobile device serves as
an access key to saved personal information.
First activate the mobile device’s Bluetooth
®
function.
Select the desired application, authentication will
be requested if necessary. This authentication
will be saved for future uses via the mobile
device connected to the current profile.
An authentication will be requested at each use if
the mobile device is not connected to the current
profile or if the Guest profile is used.
With the use of the “Guest” profile, an
identification will be requested for each
use.
Updating the system
Managing devices remotely and
remote updating of software and
firmware.
Being an integral part of the
service used to
provide connected services contract(s), the
required management of devices as well as
the required updating of the software and
firmware associated with the aforementioned
connected service will be carried out remotely,
in particular using "Over the Air" technology.
To do this, a secure connection via radio
network is established between the vehicle
and the Manufacturer's device management
server each time the ignition is switched on,
when a mobile telephone network is available.
Depending on the vehicle's equipment,
the connection
configuration must be set
to "Connected vehicle" to enable to the
connection to the radio network.
Irrespective of a valid subscription to a
connected service, the remote management
of devices relating to or connected with

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MyCitroën Drive Plus
13the security of devices, and the updating
of software and firmware, will be carried
out when necessary in order to comply
with a legal requirement applicable to the
Manufacturer (e.g. the applicable law in terms
of product liability, the regulations governing
e-call) or when necessary to protect the
respective vital interests of the vehicle's users
and passengers.
The establishment of a secure connection via
radio network and the corresponding remote
updates are not affected by the privacy
settings and are intended to be carried out
after being initialised by the user in response
to a related notification.
The system can notify the receipt of an update
when it is connected to an exterior Wi-Fi network
or a mobile telephone network.
Large updates are downloaded only via the Wi-Fi
network.
The availability of an update is notified on the
screen at the end of the journey with an option
of immediate installation or postponement of
installation.
The installation time is variable and can take
several minutes with a maximum of about 30
minutes. A notification will give an estimate of the
duration and a description of the update.
Update information is available through the
"Settings" application.
Press the "Settings" application.
In the list, select the "Updates" tab.This button allows you to change the authorisation for automatic downloading
of updates via an exterior Wi-Fi network.
For safety reasons and because it
requires sustained attention on the part
of the driver, the installation must be carried
out with the ignition on but without starting the
engine.
The installation cannot be carried out in the
following cases:
–

engine running.
–


emergency call in progress.
–


insufficient battery level.
–


when charging for electric vehicles.
If an update has failed or has expired, contact a
dealer or a qualified workshop.
The Manufacturer does not charge for the use of this service.
However, the use of Wi-Fi and/or mobile
telephone networks by your smartphone may
incur extra charges if you exceed the data
allowance included in your contract.
Any associated costs will be billed to you by
your mobile telephone operator.
Personalisation
Press and hold the screen from one of the
system's home pages.
Or
Press the "Settings" application.
In the list, select the "Customization" tab.
Press the "Displays" field.
A page divided into 2 parts is displayed.
Press the HOME button at any time to leave this
page.
Personalising the screen
Press the pencil in the "Customize
Touchscreen" part.
A representation of the organisation of the
different home page ( HOME) Widgets
is
displayed.
A Widget is a reduced window of an application or service.
Adding a Widget
To add a Widget, press "Widget" on the left of the screen.
Or
Press one of these buttons on the screen.
Select the desired Widget.
Press the back arrow to return to the
previous page.
Organising the Widgets on a home
page (HOME)
To move a Widget, press and hold it, then drag it
to the desired location.

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Adding a page
To add a page, press "Page" on the left of the screen.
Press the back arrow to return to the
previous page.
Deleting a Widget
To move a Widget to the bin, press and hold it, then drag it to the bin.
Personalising the
instrument panel
Press the pencil in the "Customize
Driver Information" part.
The modification of the organisation of the
different Widget is displayed on the instrument
panel in real time.
A Widget is a reduced window of an application or service.
Adding a Widget
To add a Widget, press "Widget" on the left of the screen.
Or
Press one of these buttons on the screen.
Select the desired Widget.
Press the back arrow to return to the
previous page.
Deleting a Widget
To move a Widget to the bin, press and hold it, then drag it to the bin.
Personalising My shortcuts
(depending on equipment)

From the left or right edge of the screen, swipe
right or left to display the shortcuts.
A representation of six shortcuts appears.
These shortcuts can be used to access an application (e.g. Media, Climate) or to
launch an action (e.g.
set the temperature to
21°, call a contact selected in their directory).
Briefly press a shortcut to be replaced, a panel is
displayed with all eligible shortcuts. A notification
also informs you of the next step to be applied.
Select the desired new shortcut. It will be
duplicated in the My shortcuts page and will
replace the originally selected one. A notification
also informs you of this.
To exit this function at any time, press this button or press the HOME main button.
Steering-mounted
controls
Voice control:
Short press, system voice commands
(depending on equipment).
Long press, voice commands of
the

smartphone connected using Bluetooth
® or
Mirror Screen® (Apple®CarPlay®/Android Auto)
via the system.
Increase volume.
Decrease volume.
Mute the sound: long press on the
decrease volume button.
Restore the sound by pressing one of the two
volume buttons.
Incoming call (short press): accept the
call.
Call in progress (short press): hang up.
Incoming call (long press): refuse the incoming
call.
Out of call (short press): access the call log of
the telephone connected via
Bluetooth
®.
Mirror Screen® connected (short press): access
the projected view of the telephone application of
your Mirror Screen
® equipment.Radio: automatic search for the
previous/next station (in the list of
radio stations sorted by name or by frequencies).
Media: previous/next track, movement in the
lists.
Phone: browse the telephone's call log.

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MyCitroën Drive Plus
13Short press: validate a selection. Out of
selection, display the lists.
Applications
From the home page, press this button to
access the applications wall.
From any page, press the touch screen
with three or more fingers to display the
applications wall.
Help
Access the handbook and watch tutorials.
Media
Select an audio source or radio station.
Mirror Screen®
Smartphone connected with Mirror
Screen®: access to the projected view of
Apple®CarPlay® or Android Auto.
Smartphone not connected: access the menu
allowing you to connect a smartphone.
Navigation
(depending on equipment)
Enter navigation settings and choose a
destination.
Use services available in real time, depending on
equipment.
Voice commands
(depending on equipment)
Use the system or smartphone voice recognition
via the system.
Phone Telephone not connected: access the menu
allowing you to connect a telephone.
Telephone connected: access the call log,
contacts and telephone settings.
Two connected telephones: access the contents
of the priority telephone with the possibility of
changing the priority of the telephone.
Settings
Main settings for the audio system, touch
screen and digital instrument panel.
Voice commands
First steps
(depending on equipment)
The voice recognition service offers a choice
of 17 languages minimum (French, German,
English (UK), English (US),
Arabic, Brazilian,
Chinese, Spanish, Hebrew, Italian, Japanese,
Dutch, Polish, Portuguese, Russian, Swedish,
Turkish) available with the cellular network and
in line with the language chosen and previously
configured in the system.
The system supports two languages

for cases
where the area in which the vehicle is travelling
is not covered by the cellular network.
These languages, referred to as on-board
languages,


are downloaded into the system.
If the chosen language has not been
downloaded, a message on the screen appears as soon as the cellular network is not connected
for the first time and offers to download it.
T

o use this new language in all areas, download
it beforehand (ignition on without starting the
engine) via the Wi-Fi network.
Apply the download procedure displayed on the
screen.
Downloading this new language removes the
least used on-board language.
Information - Using the
system
When voice commands are activated, say
your command after the audible signal.
For

commands in several stages, interaction
takes place with the system to complete the
initial request.
Some commands self-validate after 7 seconds.
If the system has not taken your command into
account, it will indicate this by a voice message
and an on-screen display.
Opening voice recognition
Voice commands can be used on any
screen page, provided there are no other
sources which take priority in use (reverse,
emergency or assistance call, telephone call,
other smartphone voice recognition already
launched).
Choice of opening voice recognition:
►

Say “Hello Citroën”.
or

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13Select "Search" to enter an address,
name or some points of interest.
Select "Go home" using an address
previously saved in "Add home".
Select "Go to work" using an address
previously saved in "My places".
Select "Recent destinations" to display
the latest destinations searched.
Select "Current trip" to open another
menu and perform various actions for the
current planned route.
Select "My places" for quick access to
saved places as well as favourite
destinations.
Select "My trips" to display your favourite
routes.
Select "Parking" to display the various
parking options in the area.
Select "Service station" to display the
different service stations on the current
route or near the current location.
Select "TomTom service" to check the
network status.
Select "Settings" to enter the vehicle type
and to personalise the display, voice
instructions, map options, trip planning, sounds
and alerts, and system information.
Select this button to display details on
software versions as well as legal
information. Details of the Open Source software
libraries used and their licence URLs.
Regular connection to a secure Wi-Fi
access point automatically updates the
installed mapping globally.
The mapping is also updated using a cellular
network, depending on version, country of
sale, the vehicle's level of equipment, as well
as the subscription to connected services and
options.
However, using your smartphone's Wi-Fi
and/or cellular networks may incur additional
charges if you exceed your data plan.
These charges, if any, will be passed on to
your telephone operator's bill.
Connectivity
Connecting a wired device
by USB
The USB connection of a mobile device allows it
to be recharged. It makes its authorised media
content available to the system (Media content
of iPod
® type).Only one USB socket will allow a Mirror
Screen connection (Apple®CarPlay® or
Android Auto) for the compatible connected
mobile devices and to use some of the device's
applications on the touch screen.
For more information on the USB socket
compatible with the Mirror Screen
® function,
refer to the "Ease of use and comfort - Fittings"
section.
The mobile device is in charging mode when
connected with the USB cable.
It is recommended that you use your
device's original USB cables, preferably
with a short cable to ensure optimum
performance.
To protect the system, do not use a USB hub.
Bluetooth® connection
Connecting a mobile device to the vehicle's
system via Bluetooth® provides access to its
contents and its "Media" streaming. It also
enables the Phone function to be activated.
The connection can be initiated either from the
mobile device's Bluetooth
® menu or from the
vehicle's system, which requires opening the "My
Devices" menu for the first connection.
In some cases, you will need to unlock
your device and check the authorisation
to synchronise contacts and recent calls.
Some features may not be supported by your
device.
For information on the partial or full
compatibility of device models or
smartphones, please connect to the Brand’s
national website.

268
Vehicle data recording and privacy
Vehicle data recording
and privacy
Electronic control units are installed in your
vehicle. These control units process data
received from the vehicle's sensors, for example,
or data they generate themselves or exchange
with each other. Some of these control units are
required for the correct operation of your vehicle,
some others assist you while driving (driving or
manoeuvring aids), while others provide comfort
or infotainment functions.
The following contains general information about
how data is processed within the vehicle.
You will find additional information about the
specific data which is downloaded, stored
and transmitted to third parties and what it is
used for in your vehicle under the keyword
"Data protection". This information is directly
associated with the references for the functions
in question contained in the corresponding
vehicle handbook, or in the general terms and
conditions of sale.
This information is also available online.
Vehicle operating data
The control units process the data used for the
operation of the vehicle.
This data includes, for example:
–
Information about the state of the vehicle
(e.g.

speed, travel time, lateral acceleration,
wheel rotation rate, fastened seat belts display). –

Environmental conditions (e.g.
temperature,
rain sensor, distance sensor).
As a general rule, this data is temporary, is
not stored for longer than one operating cycle
and is only used within the vehicle itself. The
control units often record this data (including the
vehicle's key). This function allows either the
temporary or permanent storage of information
about the state of the vehicle, stresses on
components, servicing requirements, as well as
events and technical errors.
Depending on the vehicle's equipment level, the
data stored is as follows:
–
Operating state of system components
(e.g.
filling level, tyre pressures, battery charge
status).
–
Faults and malfunctions in important system
components (e.g.
lamps, brakes).
–
System reactions in specific driving situations
(e.g.
deployment of an airbag, triggering of
stability control and braking systems).
–
Information about events which have
damaged the vehicle.
–

For electric and rechargeable hybrid vehicles,
the traction battery charge level and the
estimated driving range.
In particular circumstances (e.g.
if the vehicle
has detected a malfunction), it may be necessary
to record data which would otherwise simply not
be stored.
When taking your vehicle in for servicing
(e.g.
repairs, maintenance), the stored operating
data may be read along with the vehicle's identification number and used if necessary.
The personnel working for the servicing network
(e.g.
garages, manufacturers) or third parties
(e.g. roadside assistance agents) may read
the vehicle's data. This also applies to work
carried out under warranty and quality assurance
measures.
This data is generally read via the OBD
(On-Board Diagnostics) port fitted by law to
the vehicle. It is used to report on the technical
state of the vehicle or its components and
facilitates the diagnosis of malfunctions, in
compliance with warranty obligations and for
quality improvement. This data, in particular the
information relating to stress on components,
technical events, operator errors and other
malfunctions, is sent to the Manufacturer, if
necessary, along with the vehicle's identification
number. The Manufacturer's liability may also be
engaged. The Manufacturer may also use the
operating data taken from the vehicle for product
recalls. This data may also be used to check the
customer's warranty and any claims made under
warranty.
Any malfunctions stored in the vehicle may be
reset by an after-sales service company during
servicing or repair work, or at your request.