2022 CITROEN C4 phone

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MyCitroën Drive
Press this button to sort contacts by
Surname+first name or by First
name+surname.
The "Email" function allows email addresses to be entered for a contact,
but the system is not able to send emails.
Managing messages
Press Telephone to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Messages" to display the list of
messages.
Select the "All", "Incoming " or "Sent”
tab.
Select the details of the message chosen
in one of the lists.
Press "Answer" to send a quick message
stored in the system.
Press "Call" to start the call.
Press "Play" to listen to the message.
Access to "Messages " depends on the
compatibility between the smartphone
and the onboard system.
Some smartphones retrieve messages or
email messages more slowly than others.
Managing quick messages
Press Telephone to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Quick messages " to display the
list of messages.
Select the "Delayed", "My arrival", "Not
available" or "Other" tab, enabling you to
create new messages.
Press "Create" to write a new message.
Select the message chosen in one of the
lists.
Press "Transfer" to select one or more
recipients.
Press "Play" to start playing the message.
Managing email
Press Telephone to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Email" to display the list of
messages.
Select the "Incoming", "Sent" or "Not
read” tab.
Select the message chosen in one of the lists.
Press "Play" to start playing the message.
Access to email messages depends on the compatibility between the
smartphone and the onboard system.
Settings
Audio settings
Press Settings to display the main page.
Select "Audio settings".
Then select "Ambience", "Position", "Sound ",
"Voice" or "Ringtone ".
Press "OK" to save the settings.
The balance/distribution (or spatialisation
with the Arkamys© system) uses audio
processing to adjust the sound quality
according to the number of passengers in the
vehicle.
Available only with the front and rear speaker
configuration.
The Ambience setting (choice of 6 ambiances) as well as for Bass, Medium
and Treble are different and independent for
each audio source.
Activate or deactivate "Loudness".

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The system reads a variety of data (folder, title,
artist, etc.). This can take from a few seconds to
a few minutes.
This is perfectly normal.
Some characters in information about the
currently playing media may not be displayed
correctly.
The audio system is unable to process certain
types of character.
►
Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►


Start playback from the device.
T

rack names and playing times are not
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I am unable to connect my Bluetooth
telephone.
The telephone's Bluetooth function may be
switched off or the device may not be visible.
►

Check that the telephone has Bluetooth
switched on.
►


Check in the telephone settings that it is
"visible to all".
►


Deactivate then reactivate the telephone’
s
Bluetooth function.
The Bluetooth telephone is not compatible with
the system. ►

Y
ou can check the compatibility of the
telephone on the Brand's website (services).
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay may not activate if the
USB cables are of poor quality.
►
Use genuine USB cables to ensure
compatibility
.
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay are not available in all
countries.
►
Check the list of supported countries via
these
websites: Google Android Auto or Apple.
The volume of the telephone connected via
Bluetooth is too low.
The volume depends on both the system and the
telephone.
►
Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary
.
Ambient noise affects the quality of the
telephone call.
► Reduce ambient noise (e.g. close the
windows, reduce ventilation, slow down).
Some contacts are duplicated in the list.
The options for synchronising contacts are:
synchronise the contacts on the SIM card, the
contacts on the telephone, or both. When both
synchronisations are selected, some contacts
may be duplicated.
►

Select "Display SIM card contacts" or
"Display telephone contacts".
The contacts are not listed in alphabetical
order

.Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
►

Modify the telephone directory display
settings.
The system is not receiving SMS text
messages.
Bluetooth mode does not allow SMS text
messages to be sent to the system.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
►

Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
►


Modify the balance setting or the distribution
setting to obtain the desired sound quality

.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.

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MyCitroën Drive Plus
GPS navigation -
Applications - Multimedia
audio system - Bluetooth
®
telephone
The functions and settings described
vary according to the version and
configuration of the vehicle, and according to
the country of sale.
For safety reasons and because they
require continued attention on the part of
the driver, the following operations must be
carried out with the vehicle stationary and
the ignition on:
–

Pairing the smartphone with the system via
Bluetooth®.
–
Using the smartphone.
–

Connecting to Mirror Screen
(Apple®CarPlay® or Android Auto).
–
Changing the system settings and
configuration.
The message Energy economy mode is displayed when the system is about to go
into standby.
For more information on Energy economy
mode, refer to the "Practical information"
section.
The AM radio selection mode is not available on electric vehicles.
Warning
Navigation is a driving aid. It cannot
replace the driver. All guidance instructions
should be carefully checked by the user.
By using the navigation, you accept the
following terms and conditions:
https://www.tomtom.com/en_gb/legal/
eula-automotive/?388448
First steps
The system starts when the ignition is switched on.
Short press, ignition off: system on/off.
Short press, ignition on: mute/restore sound.
Long press, ignition on: start standby mode
(mute sound, screens and clock display off).
Rotation: volume adjustment.
Information
This system gives access to the following
elements:
–

Audio equipment and telephone controls with
display of associated information.
–


Connected services and display of associated
information.
–


Navigation system controls and display
of associated information (depending on
equipment). –


V
oice recognition (depending on equipment).
–
T
ime and outside temperature.
–
Heating/air conditioning system controls and
reminders of settings.
–

Settings for driving aid functions, comfort
and safety functions, extended head-up display
(depending on equipment and version), audio
equipment and digital instrument panel.
–

Settings for functions specific to electric
vehicles.
–

Display of visual manoeuvring aid functions.
–

Interactive handbook.
–

V
ideo tutorials (e.g. screen management,
driving aids, voice recognition).
Upper banner
Certain information is displayed permanently in
the upper banner of the touch screen:
–

Outside temperature from the vehicle's
sensors (associated with a blue symbol if there is
a risk of ice).
–


T
emperature setting reminder for the air
conditioning on the driver's and passenger sides.
–

Charge level of the connected smartphone.
–


System connection status (Bluetooth®, Wi-Fi,
mobile telephone network).
–

Time.
–

Quick access to the Mirror Screen® functions
(associated with a connected smartphone).
Swipe down from the upper edge of the touch
screen to access the notifications centre and
display a list of quick settings :Guest, Privacy

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13Settings, Brightness, My Devices, night mode,
etc.
Principles
► Use this button (HOME) to display the
most recent home page used; a second
press displays the first home page, then press
the virtual buttons displayed
on the touch screen.
Scroll through the home pages by sliding
your finger along the screen to the right or
to the left.
Principle of movement in the system
Depending on the pages displayed on the
screen, scroll through the text or the menu (on
the left side of the screen) by sliding your finger,
as with a smartphone.
Touch buttons
Display/hide the context menu.
Return to the previous page.
►

T

o change the status of a function, press the
description for the corresponding line (change
confirmed by the slider moving to the right/left:
function activated/deactivated).
Access to additional information about the function.
Access to a function’s settings.
Add/delete shortcuts.
Configuring profiles
Press the "Settings" application.
In the list, select the "Profile" tab.
The screen displays a "Guest" profile built
into the system and allows you to create and
personalise several new profiles with or without
an associated mobile device.
The "Guest" profile has a default display with the possibility of adding to it and/or
returning it to its initial configuration. This profile
is built into the system and cannot be deleted.
Each profile created can be associated
with a mobile device of your choice
connected via Bluetooth
®; the Bluetooth® function
of the mobile device must first be activated. This
association allows the system to detect your
presence in the vehicle when it starts and to
propose the activation of your personalised
profile.
If a profile is not connected to the mobile device,
the last profile used will be highlighted.
Select "Create Profile", then follow the
procedure.
Creating a new profile allows you to personalise:
–

Language, units, Privacy Settings.
–


Screen configuration, appearance, My
shortcuts (depending on equipment).
–


Audio settings, favourite radio stations.
–


Lighting, interior ambience (refer to the "Ease
of use and comfort" section).
– Navigation history , favourite points of interest
(POIs), navigation settings.
–

Some driving aids and the list of favourites.
To delete a profile, select it from the list of profiles then press the bin.
Privacy Settings
The "Privacy Settings" management is
associated with each profile. This function is
used with:
a "Guest" profile configured by default in "Private
Mode",
or
a profile to be created in the system, with or
without connection to a mobile device.
For each profile (even "Guest"), the last privacy
mode saved value will be restored.
"Sharing Data and Location"
This mode allows the vehicle to externally
transmit all the personal data needed for each
valid available connected service.
The personal data required to use the connected services is sent to the
providers of these services.
"Sharing Data"
This mode allows the vehicle to externally
transmit all the data needed for each valid
available connected service, with the exception
of vehicle location data (e.g.
GPS coordinates).
Some connected services may not
function without the vehicle location data.

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This mode will not be applied to the emergency call function or to specific
services to which the user has consented
under the terms of commercial contracts
(e.g.
Connected alarm).
"Private Mode"
This mode does not allow the vehicle to
transmit personal data outside the vehicle.
Connected services will only perform
local processing inside the vehicle with
limited functions.
This mode will not be applied to the emergency call function or to specific
services to which the user has consented
under the terms of commercial contracts
(e.g.
Connected alarm).
Professional purposes
If the vehicle is used for professional
purposes or under the terms of specific
contracts (e.g.
corporate fleet, government
assignment), some privacy modes will not
be available for the user on the screen,
depending on the data sharing needs of the
services.
To change mode, swipe down from the upper
edge of the touch screen to display all of the
quick settings.
Press this button and select the chosen
mode. The mode is highlighted. OR
Press the "Settings" application.
In the list, select the "Connectivity" tab.
Select "Privacy Settings".
Choose the mode.
Internet portal
During the first use, upon acquisition of the
vehicle, the user is invited to select the country
of residence for the use of the Internet portal.
If the country is not selected, the notification is
stored in the notification centre and disappears
once the country is selected. Slide a finger on
the touch screen from top to bottom to display all
the notifications.
The selection of a country is necessary to use
the available internet applications.
Press the "Settings" application.
In the list, select the "Connected Services".
Choose the country.
The first time you use it, via a connected mobile device, the system links to your
profile. The connected mobile device serves as
an access key to saved personal information.
First activate the mobile device’s Bluetooth
®
function.
Select the desired application, authentication will
be requested if necessary. This authentication
will be saved for future uses via the mobile
device connected to the current profile.
An authentication will be requested at each use if
the mobile device is not connected to the current
profile or if the Guest profile is used.
With the use of the “Guest” profile, an
identification will be requested for each
use.
Updating the system
Managing devices remotely and
remote updating of software and
firmware.
Being an integral part of the
service used to
provide connected services contract(s), the
required management of devices as well as
the required updating of the software and
firmware associated with the aforementioned
connected service will be carried out remotely,
in particular using "Over the Air" technology.
To do this, a secure connection via radio
network is established between the vehicle
and the Manufacturer's device management
server each time the ignition is switched on,
when a mobile telephone network is available.
Depending on the vehicle's equipment,
the connection
configuration must be set
to "Connected vehicle" to enable to the
connection to the radio network.
Irrespective of a valid subscription to a
connected service, the remote management
of devices relating to or connected with

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13the security of devices, and the updating
of software and firmware, will be carried
out when necessary in order to comply
with a legal requirement applicable to the
Manufacturer (e.g. the applicable law in terms
of product liability, the regulations governing
e-call) or when necessary to protect the
respective vital interests of the vehicle's users
and passengers.
The establishment of a secure connection via
radio network and the corresponding remote
updates are not affected by the privacy
settings and are intended to be carried out
after being initialised by the user in response
to a related notification.
The system can notify the receipt of an update
when it is connected to an exterior Wi-Fi network
or a mobile telephone network.
Large updates are downloaded only via the Wi-Fi
network.
The availability of an update is notified on the
screen at the end of the journey with an option
of immediate installation or postponement of
installation.
The installation time is variable and can take
several minutes with a maximum of about 30
minutes. A notification will give an estimate of the
duration and a description of the update.
Update information is available through the
"Settings" application.
Press the "Settings" application.
In the list, select the "Updates" tab.This button allows you to change the authorisation for automatic downloading
of updates via an exterior Wi-Fi network.
For safety reasons and because it
requires sustained attention on the part
of the driver, the installation must be carried
out with the ignition on but without starting the
engine.
The installation cannot be carried out in the
following cases:
–

engine running.
–


emergency call in progress.
–


insufficient battery level.
–


when charging for electric vehicles.
If an update has failed or has expired, contact a
dealer or a qualified workshop.
The Manufacturer does not charge for the use of this service.
However, the use of Wi-Fi and/or mobile
telephone networks by your smartphone may
incur extra charges if you exceed the data
allowance included in your contract.
Any associated costs will be billed to you by
your mobile telephone operator.
Personalisation
Press and hold the screen from one of the
system's home pages.
Or
Press the "Settings" application.
In the list, select the "Customization" tab.
Press the "Displays" field.
A page divided into 2 parts is displayed.
Press the HOME button at any time to leave this
page.
Personalising the screen
Press the pencil in the "Customize
Touchscreen" part.
A representation of the organisation of the
different home page ( HOME) Widgets
is
displayed.
A Widget is a reduced window of an application or service.
Adding a Widget
To add a Widget, press "Widget" on the left of the screen.
Or
Press one of these buttons on the screen.
Select the desired Widget.
Press the back arrow to return to the
previous page.
Organising the Widgets on a home
page (HOME)
To move a Widget, press and hold it, then drag it
to the desired location.

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Adding a page
To add a page, press "Page" on the left of the screen.
Press the back arrow to return to the
previous page.
Deleting a Widget
To move a Widget to the bin, press and hold it, then drag it to the bin.
Personalising the
instrument panel
Press the pencil in the "Customize
Driver Information" part.
The modification of the organisation of the
different Widget is displayed on the instrument
panel in real time.
A Widget is a reduced window of an application or service.
Adding a Widget
To add a Widget, press "Widget" on the left of the screen.
Or
Press one of these buttons on the screen.
Select the desired Widget.
Press the back arrow to return to the
previous page.
Deleting a Widget
To move a Widget to the bin, press and hold it, then drag it to the bin.
Personalising My shortcuts
(depending on equipment)

From the left or right edge of the screen, swipe
right or left to display the shortcuts.
A representation of six shortcuts appears.
These shortcuts can be used to access an application (e.g. Media, Climate) or to
launch an action (e.g.
set the temperature to
21°, call a contact selected in their directory).
Briefly press a shortcut to be replaced, a panel is
displayed with all eligible shortcuts. A notification
also informs you of the next step to be applied.
Select the desired new shortcut. It will be
duplicated in the My shortcuts page and will
replace the originally selected one. A notification
also informs you of this.
To exit this function at any time, press this button or press the HOME main button.
Steering-mounted
controls
Voice control:
Short press, system voice commands
(depending on equipment).
Long press, voice commands of
the

smartphone connected using Bluetooth
® or
Mirror Screen® (Apple®CarPlay®/Android Auto)
via the system.
Increase volume.
Decrease volume.
Mute the sound: long press on the
decrease volume button.
Restore the sound by pressing one of the two
volume buttons.
Incoming call (short press): accept the
call.
Call in progress (short press): hang up.
Incoming call (long press): refuse the incoming
call.
Out of call (short press): access the call log of
the telephone connected via
Bluetooth
®.
Mirror Screen® connected (short press): access
the projected view of the telephone application of
your Mirror Screen
® equipment.Radio: automatic search for the
previous/next station (in the list of
radio stations sorted by name or by frequencies).
Media: previous/next track, movement in the
lists.
Phone: browse the telephone's call log.

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MyCitroën Drive Plus
13Short press: validate a selection. Out of
selection, display the lists.
Applications
From the home page, press this button to
access the applications wall.
From any page, press the touch screen
with three or more fingers to display the
applications wall.
Help
Access the handbook and watch tutorials.
Media
Select an audio source or radio station.
Mirror Screen®
Smartphone connected with Mirror
Screen®: access to the projected view of
Apple®CarPlay® or Android Auto.
Smartphone not connected: access the menu
allowing you to connect a smartphone.
Navigation
(depending on equipment)
Enter navigation settings and choose a
destination.
Use services available in real time, depending on
equipment.
Voice commands
(depending on equipment)
Use the system or smartphone voice recognition
via the system.
Phone Telephone not connected: access the menu
allowing you to connect a telephone.
Telephone connected: access the call log,
contacts and telephone settings.
Two connected telephones: access the contents
of the priority telephone with the possibility of
changing the priority of the telephone.
Settings
Main settings for the audio system, touch
screen and digital instrument panel.
Voice commands
First steps
(depending on equipment)
The voice recognition service offers a choice
of 17 languages minimum (French, German,
English (UK), English (US),
Arabic, Brazilian,
Chinese, Spanish, Hebrew, Italian, Japanese,
Dutch, Polish, Portuguese, Russian, Swedish,
Turkish) available with the cellular network and
in line with the language chosen and previously
configured in the system.
The system supports two languages

for cases
where the area in which the vehicle is travelling
is not covered by the cellular network.
These languages, referred to as on-board
languages,


are downloaded into the system.
If the chosen language has not been
downloaded, a message on the screen appears as soon as the cellular network is not connected
for the first time and offers to download it.
T

o use this new language in all areas, download
it beforehand (ignition on without starting the
engine) via the Wi-Fi network.
Apply the download procedure displayed on the
screen.
Downloading this new language removes the
least used on-board language.
Information - Using the
system
When voice commands are activated, say
your command after the audible signal.
For

commands in several stages, interaction
takes place with the system to complete the
initial request.
Some commands self-validate after 7 seconds.
If the system has not taken your command into
account, it will indicate this by a voice message
and an on-screen display.
Opening voice recognition
Voice commands can be used on any
screen page, provided there are no other
sources which take priority in use (reverse,
emergency or assistance call, telephone call,
other smartphone voice recognition already
launched).
Choice of opening voice recognition:
►

Say “Hello Citroën”.
or