60
Ease of use and comfort
Smart Pad Support Citroën
This allows you to place a mobile device, such
as a smartphone or touch screen tablet, into a
dedicated holder (sold separately).
►
Press the bracket to make it pop out.
►
Open the clamp on the back of the holder to
insert the mobile device.
Remove the mobile device before
stowing the bracket.
USB sockets
These symbols determine the type of use of a USB socket:
Power supply and recharging.
Likewise, plus exchange of multimedia
data with the audio system.
USB sockets allow the connection of a portable
device.
The USB socket located at the front on the left-hand side also
allows a smartphone to be connected by Android
Auto® or CarPlay®, enabling certain smartphone
applications to be used on the touch screen.
For best results, use a cable made or approved
by the device manufacturer.
These applications can be managed using the
steering-mounted controls or the audio system
controls.
When the USB socket is used, the
portable device charges automatically.
While charging, a message is displayed if the
power drawn by the portable device exceeds
the current supplied by the vehicle.
For more information about how to use this
equipment, refer to the sections describing
the audio and telematics systems.
12 V accessory socket
► Plug in a 12 V accessory (with a maximum
rated power of 120 W) using a suitable adapter.
Observe the maximum power rating to
avoid damaging the accessory.
The connection of an electrical device not approved by CITROËN, such as a
USB charger, may adversely affect the
operation of vehicle electrical systems,
causing faults such as poor radio reception or
interference with displays in the screens.
Wireless smartphone
charger
This system allows wireless charging of a
portable device such as a smartphone, using the
magnetic induction principle, in accordance with
the Qi 1.1 standard.
The portable device to be charged must be
compatible with the Qi standard, either by design
or by using a compatible holder or shell.
A mat can also be used provided that it is
approved by the Manufacturer.
The charging area is identified by the Qi symbol.
The charger works with the engine running and
with the Stop & Start system in STOP mode.
Charging is managed by the smartphone.
63
Ease of use and comfort
3– With the ignition off, approximately 10 minutes.
– In energy saving mode, approximately 30
seconds.
–
With the engine running, unlimited.
When the front courtesy lamp is in the
"Permanent lighting" position, the rear
courtesy lamp also comes on, unless it is in
the "Permanently off" position.
To switch off the rear courtesy lamp, put it in
the "Permanently off" position.
Reading lamps
► With the ignition on, operate the
corresponding switch.
Do not place anything against the
courtesy lamps.
Interior ambient lighting
The interior ambient lighting casts soft lighting in
the passenger compartment, both day and night.
With Touch screen BLUETOOTH audio
system or MyCitroën Play
Activation/deactivation and adjustment of the brightness are set via the Driving
touch screen menu.
With MyCitroën Drive
Activation/deactivation and adjustment of the brightness are set via the Vehicle
touch screen menu.
With MyCitroën Drive Plus
Activation/deactivation and adjustment of the brightness are set via the Settings >
Brightness touch screen application.
Boot fittings
C4
C4 X
1. Boot lamp
2.Stowing rings
3. Boot carpet or 2-position boot floor
4. Storage well
5. Side storage boxes
The stowing rings are designed to secure
luggage using different types of retaining
nets.
These retaining nets are available as an
accessory.
For more information, contact a CITROËN
dealer or a qualified workshop.
2-position boot floor
This two-position floor allows the boot volume to
be optimised using the lateral stops located on
the sides:
–
High position ( 100
kg max.): to obtain a flat
floor up to the front seats, when the rear seats
are folded down.
–
Low position ( 150
kg max.): maximum boot
volume.
On certain versions, the adjustable boot
floor cannot be fitted in the low position.
To change the height:
►
Lift and pull the floor towards you using its
central handle, then use the lateral stops to
move it.
►
Push the floor all the way forwards to place it
in the desired position.
67
Lighting and visibility
4upwards or downwards, depending on the side
of the traffic (e.g. when parking on the right, push
the lighting control stalk down to light up on the
left).
This is confirmed by an audible signal and the
lighting of the corresponding direction indicator
lamp on the instrument panel.
►
T
o switch off the parking lamps, return the
lighting control stalk to the central position.
Automatic illumination of lamps
With the lighting control stalk in the “ AUTO”
position and if a low level of exterior brightness
is detected by the rain/sunshine sensor, the
sidelamps and dipped beam headlamps are
switched on automatically, without any action on
the part of the driver. They may also come on if
rain is detected, at the same time as automatic
operation of the windscreen wipers.
As soon as the brightness returns to a sufficient
level or after the windscreen wipers are switched
off, the lamps are switched off automatically.
Malfunction
In the event of a malfunction of the rain/
sunshine sensor, the vehicle’s lamps
come on and this warning lamp is displayed on
the instrument panel, accompanied by an
audible signal and/or the display of a message.
Have it checked by a CITROËN dealer or a
qualified workshop.
Do not cover the rain/sunshine sensor
located at the top centre of the
windscreen behind the interior rear view
mirror; the associated functions would no
longer be controlled.
In fog or snow, the rain/sunshine sensor
may detect sufficient light. For this
reason, the lighting will not come on
automatically.
The inner surface of the windscreen may become misted up and affect the proper
operation of the rain/sunshine sensor.
In humid and cold weather, demist the
windscreen regularly.
Headlamp beam height
adjustment
To avoid dazzling other road users, the height
of these headlamp beams must be adjusted
according to the load in the vehicle.
0 (Initial setting) Driver only or driver + front passenger
1 5 people
2 5 people + load in the boot
3 Driver only + load in the boot
4 5 6 Not used
Guide-me-home and
welcome lighting
Guide-me-home lighting
Automatic
With the ring of the lighting control stalk in the
"AUTO” position and when the light is poor, the
dipped beam headlamps come on automatically
when the ignition is switched off.
With Touch screen BLUETOOTH audio
system or MyCitroën Play
You can activate/deactivate this function
and adjust the guide-me-home lighting
duration in the Driving touch screen menu.
With MyCitroën Drive
You can activate/deactivate this function
and adjust the guide-me-home lighting
duration in the Vehicle touch screen menu.
68
Lighting and visibility
With MyCitroën Drive Plus
You can activate/deactivate this function and adjust the duration of the guide-me-
home lighting in the Settings
> Vehicle touch
screen application.
Manual
► With the ignition off, pull the lighting control
stalk toward you ("headlamp flash") to activate/
deactivate the function.
Manual guide-me-home lighting goes off
automatically after a period of time.
Welcome lighting
When the vehicle is unlocked in low light
conditions and the "Automatic illumination of
headlamps" function is activated, this system
automatically switches on:
–
Outside, sidelamps, dipped beam headlamps
and door mirror spotlamps.
–
Inside, courtesy lamps and footwell lighting.
With Touch screen BLUETOOTH audio
system or MyCitroën Play
You can activate/deactivate this function and adjust the welcome lighting duration
in the Driving touch screen menu.
With MyCitroën Drive
You can activate/deactivate this function and adjust the welcome lighting duration
in the Vehicle touch screen menu.
With MyCitroën Drive Plus
You can activate/deactivate this function and adjust the duration of the welcome
lighting in the Settings
> Vehicle touch screen
application.
Door mirror spotlamps
These spotlamps facilitate access to the vehicle
by lighting the ground near the front doors.
When the front courtesy lamp switch is in
this position, the spotlamps come on
automatically:
–
when the vehicle is unlocked.
–
when a door is opened.
–
when a request to locate the vehicle is
received from the remote control.
Whatever the position of the front courtesy lamp
switch, they also come on with the welcome
lighting and guide-me-home lighting functions.
They go off automatically after 30 seconds.
Automatic lighting systems - General
recommendations
The automatic lighting systems use a detection
camera, located at the top of the windscreen.
Operating limits
The system may be disrupted or not work
correctly:
–
When visibility conditions are poor
(e.g.
snowfall, heavy rain).
–
If the windscreen is dirty
, misted-up or
masked (e.g.
sticker) in front of the camera.
–
If the vehicle is facing highly reflective signs
or safety barrier reflectors.
The system is not able to detect:
–
Road users that do not have their own
lighting, such as pedestrians.
–
V
ehicles with hidden lighting (e.g. travelling
behind a safety barrier on the motorway).
–
V
ehicles at the top or bottom of a steep
slope, on winding roads, on crossroads.
Maintenance
Clean the windscreen regularly,
particularly the area in front of the camera.
The internal surface of the windscreen can
also become misted around the camera.
In humid and cold weather, demist the
windscreen regularly.
69
Lighting and visibility
4Do not allow snow to accumulate on the
bonnet or roof of the vehicle as this could
obstruct the camera.
Automatic headlamp dipping
For more information, refer to the
General recommendations for
automatic lighting systems.
With the ring of the lighting control stalk in the
"AUTO" position and the function activated on
the touch screen, this system automatically
switches between dipped and main beam
headlamps, according to lighting and traffic
conditions, using a camera located at the top of
the windscreen.
This system is a driving aid. The driver remains responsible for
the vehicle's lighting, its correct use in the
prevailing light, visibility and traffic conditions,
and for compliance with driving and vehicle
regulations.
The system becomes operational when the vehicle exceeds 16 mph (25 km/h).
When the speed falls below 9 mph (15 km/h),
the function is no longer operational.
Activation/Deactivation
With Touch screen BLUETOOTH audio
system or MyCitroën Play
The settings are changed via the Driving
touch screen menu.
With MyCitroën Drive
The settings are changed via the Vehicle
touch screen menu.
With MyCitroën Drive Plus
The settings are changed via the Settings > Vehicle touch screen
application.
The state of the system is stored when the
ignition is switched off.
When the system detects thick fog, it
temporarily deactivates the function.
Operation
If the ambient light level is very low and traffic
conditions permit:
– The main beam headla mps
come on automatically. These
indicator lamps light up on the instrument panel.
If the ambient light level is sufficient and/or the
traffic conditions do not allow the main beam
headlamps to be lit:
– The dipped beam head lamps
remain lit. These indicator lamps
light up on the instrument panel.
70
Lighting and visibility
The function is deactivated if the foglamps
are switched on or if the system detects poor
visibility conditions (e.g. fog, heavy rain,
snowfall).
When the foglamps are switched off or when the
visibility conditions become favourable again, the
function is automatically reactivated.
This indicator lamp goes out when the function is deactivated.
Pause
If the situation requires a change of headlamp
beam, the driver can take over at any time.
►
Switch the headlamps manually between
dipped and main beam to pause the function.
If the "AUT
O" and "Dipped beam" indicator
lamps were on, the system changes to main
beam.
If the "AUTO" and "Main beam" indicator
lamps
were on, the system changes to dipped beam.
►
T
o reactivate the function, once again switch
the headlamps manually between dipped and
main beam.
Malfunction
If a malfunction occurs with the system or
the camera, this warning lamp lights up
on the instrument panel, accompanied by an
audible signal and a message.
Have it checked by a CITROËN dealer or a
qualified workshop.
Cornering lighting
This system makes use of the beam from a front
foglamp to illuminate the inside of a bend, when
the main or dipped beam headlamps are on and
the vehicle speed is below 25 mph (40
km/h)
(urban driving, winding road, junctions, parking
manoeuvres).
Without/With cornering lighting
Activation/Deactivation
With Touch screen BLUETOOTH audio
system or MyCitroën Play
It is configured via the Driving touch
screen menu.
With MyCitroën Drive
It is configured via the Vehicle touch
screen menu.
With MyCitroën Drive Plus
It is configured in the Settings > Vehicle
touch screen application.
Switching on/off
This system starts:
– when the corresponding direction indicator is
switched on.
or
–
from a certain angle of rotation of the steering
wheel.
It becomes inactive:
–
below a certain angle of rotation of the
steering wheel.
–
above approximately 25 mph (40
km/h).
–
when reverse gear is engaged.
Wiper control stalk
Before operating the wipers in wintry
conditions, clear any snow, ice or frost
from the windscreen and around the wiper
arms and blades.
Do not operate the wipers on a dry
windscreen. In extremely hot or cold
weather, check that the wiper blades are not
stuck to the windscreen before operating the
wipers.
After using an automatic car wash, you may temporarily notice abnormal noises
and poorer wiping performance.
You do not
need to replace the wiper blades.
76
Safety
Operation of the system
Vehicles equipped with Touch screen
BLUETOOTH audio system, MyCitroën
Play or MyCitroën Drive
– Upon switching on the ignition, the indicator
lamp lights up red, then green, and then goes
out: the system is operating correctly
.
–
The indicator lamp flashes red: replace the
back-up battery
.
–
The indicator lamp is fixed red: system
malfunction.
The emergency and assistance call
services may not work.
–
If the indicator lamp does not come on when
the ignition is switched on, this also means that
there is a system malfunction.
If the problem persists, contact a qualified
workshop as soon as possible.
A system malfunction does not prevent the vehicle from being driven.
Vehicles equipped with MyCitroën Drive
Plus
– Upon switching on the ignition, the indicator
lamp lights up for a few seconds and then goes
out: the system is operating correctly
.
–
The indicator lamp flashes red: emergency
battery is flat.
This will be recharged after a few
minutes' driving.
–
The indicator lamp is fixed red: system
malfunction.
The emergency and assistance call
services may not work.
– If the indicator lamp does not light up when
the ignition is turned on, this is also a system
malfunction.
If the problem persists, contact a qualified
workshop as soon as possible.
A system malfunction does not prevent the vehicle from being driven.
When an onboard system update is
being performed, the eCall (SOS)
function is not available.
Data processing
All processing of personal data by
the eCall (SOS) function complies with
the framework for protection of personal
information established by Regulation
2016/679 (General Data Protection
Regulation - GDPR) and Directive 2002/58/
EC of the European Parliament and the
Council, and in particular, seeks to protect
the vital interests of the data subject, in
accordance with Article 6 (1) d) GDPR.
The processing of personal data is strictly
limited to the purpose of handling the eCall
(SOS) function used with the “112” single
European emergency call number.
The eCall (SOS) function is only able to
collect and process the following data
relating to the vehicle: vehicle identification
number, vehicle type (passenger vehicle or
light commercial vehicle), fuel type or power
source, three most recent locations and
direction of travel, number of passengers
and a timestamped log file of the automatic
activation of the system and its timestamp.
The recipients of the processed data are the
emergency call handling centres designated
by the relevant national authorities in the
territory in which they are located, enabling
priority routing and handling of calls to the
“112” emergency number.
Data storage
Data contained in the system’s memory
is not accessible from outside the system until
a call is made. The system is not traceable
and is not continuously monitored in its
normal operating mode.
The data in the system's internal memory is
automatically and continuously erased. Only
the vehicle’s three most recent locations,
necessary for the normal functioning of the
system, are stored.
When an emergency call is triggered, the data
log is stored for no more than 13 hours.
Access to data
You have the right of access to data and
as appropriate to request the rectification,
erasure or restriction of processing of any
personal data not processed in accordance
with the provisions of GDPR. Third parties
to which data has been disclosed shall
77
Safety
5be notified of any rectification, erasure or
restriction carried out in compliance with
GDPR, unless it proves impossible or
involves a disproportionate effort.
You also have the right to lodge a complaint
with the respective data protection
supervisory authority.
If you want to claim your above-mentioned
rights please contact us per email at:
[email protected].
For more information regarding our contact
details please take a look at our Privacy &
Cookies Policy on the brand's website.
ASSISTANCE
► If the vehicle breaks down, press button 2
for more than 2 seconds to request assistance
(confirmed by a voice message*).
►
Pressing again immediately cancels the
request.
Privacy mode allows you to manage the
level of sharing (data and/or location)
between your vehicle and CITROËN.
It can be configured in the Settings touch
screen menu or application, depending on the
audio equipment.
* Depending on the geographic coverage of the "eCall (SOS)" and "ASSISTANCE" systems and the official national language chosen by the owner of the
vehicle.
The list of countries covered and the telematic services provided is ava\
ilable from dealers or on the website for your country.
By default, depending on equipment,
deactivate/reactivate geolocation by
simultaneously pressing the 2 buttons, then
press the "ASSISTANCE" button to confirm.
If you purchased your vehicle outside the
CITROËN dealer network, you are
invited to have a dealer check the
configuration of these services and, if desired,
modify it as required. In a multilingual country,
services can be configured to use the official
national language of your choice.
For technical reasons and in particular to
improve the quality of telematics services
provided to customers, the Manufacturer
reserves the right to carry out updates to the
vehicle's on-board telematics system at any
time.
Vehicles equipped with MyCitroën
Drive Plus
During an update to the vehicle's on-board
telematics system, the ASSISTANCE system
will be unavailable.
If you benefit from the Citroën Connect
Box offer with the SOS and Assistance
Pack included, there are additional services
available to you in your personal space, via
the website for your country.
For information about the SOS and
Assistance Pack, please refer to the general
conditions for these services.
Electronic stability control
(ESC)
The electronic stability control programme includes the following systems:
–
Anti-lock braking system (ABS) and Electronic
brake force distribution (EBFD).
–
Emergency braking assistance (EBA).
–
Post Collision Safety Brake (PCSB).
–
Anti-slip regulation (ASR).
–
Dynamic stability control (DSC).
Anti-lock braking system (ABS)/Electronic brake force
distribution (EBFD)
These systems enhance the vehicle’s stability
and handling during braking, and enable greater
control while cornering, particularly on poor or
slippery road surfaces.