76
Safety
Operation of the system
Vehicles equipped with Touch screen
BLUETOOTH audio system, MyCitroën
Play or MyCitroën Drive
– Upon switching on the ignition, the indicator
lamp lights up red, then green, and then goes
out: the system is operating correctly
.
–
The indicator lamp flashes red: replace the
back-up battery
.
–
The indicator lamp is fixed red: system
malfunction.
The emergency and assistance call
services may not work.
–
If the indicator lamp does not come on when
the ignition is switched on, this also means that
there is a system malfunction.
If the problem persists, contact a qualified
workshop as soon as possible.
A system malfunction does not prevent the vehicle from being driven.
Vehicles equipped with MyCitroën Drive
Plus
– Upon switching on the ignition, the indicator
lamp lights up for a few seconds and then goes
out: the system is operating correctly
.
–
The indicator lamp flashes red: emergency
battery is flat.
This will be recharged after a few
minutes' driving.
–
The indicator lamp is fixed red: system
malfunction.
The emergency and assistance call
services may not work.
– If the indicator lamp does not light up when
the ignition is turned on, this is also a system
malfunction.
If the problem persists, contact a qualified
workshop as soon as possible.
A system malfunction does not prevent the vehicle from being driven.
When an onboard system update is
being performed, the eCall (SOS)
function is not available.
Data processing
All processing of personal data by
the eCall (SOS) function complies with
the framework for protection of personal
information established by Regulation
2016/679 (General Data Protection
Regulation - GDPR) and Directive 2002/58/
EC of the European Parliament and the
Council, and in particular, seeks to protect
the vital interests of the data subject, in
accordance with Article 6 (1) d) GDPR.
The processing of personal data is strictly
limited to the purpose of handling the eCall
(SOS) function used with the “112” single
European emergency call number.
The eCall (SOS) function is only able to
collect and process the following data
relating to the vehicle: vehicle identification
number, vehicle type (passenger vehicle or
light commercial vehicle), fuel type or power
source, three most recent locations and
direction of travel, number of passengers
and a timestamped log file of the automatic
activation of the system and its timestamp.
The recipients of the processed data are the
emergency call handling centres designated
by the relevant national authorities in the
territory in which they are located, enabling
priority routing and handling of calls to the
“112” emergency number.
Data storage
Data contained in the system’s memory
is not accessible from outside the system until
a call is made. The system is not traceable
and is not continuously monitored in its
normal operating mode.
The data in the system's internal memory is
automatically and continuously erased. Only
the vehicle’s three most recent locations,
necessary for the normal functioning of the
system, are stored.
When an emergency call is triggered, the data
log is stored for no more than 13 hours.
Access to data
You have the right of access to data and
as appropriate to request the rectification,
erasure or restriction of processing of any
personal data not processed in accordance
with the provisions of GDPR. Third parties
to which data has been disclosed shall
79
Safety
5These systems are activated automatically every
time the vehicle is started.
These systems are activated in the event of a problem with grip or trajectory
(confirmed by this warning lamp flashing on the
instrument panel).
Deactivation/Reactivation
In exceptional conditions (e.g. moving a vehicle
that is bogged down in mud, stuck in snow , on
loose soil), it may prove useful to deactivate the
ASR system, so that the wheels can move freely
and regain grip.
Reactivate the system as soon as the level of
grip permits.
With Touch screen BLUETOOTH audio
system or MyCitroën Play
The ASR system is deactivated/ reactivated in the Driving touch screen
menu.
With MyCitroën Drive
The ASR system is deactivated/ reactivated in the Vehicle touch screen
menu.
With MyCitroën Drive Plus
The ASR system is deactivated/ reactivated in the ADAS touch screen
application.
Deactivation of the ASR system is
indicated by this indicator lamp on the
instrument panel coming on and the display of a
message.
The ASR system is automatically reactivated
every time the ignition is switched off or at
speeds over 31 mph (50 km/h)
Reactivation is manual below 31 mph (50 km/h).
Malfunction
In the event of a malfunction, this warning
lamp lights up on the instrument panel,
accompanied by the display of a message and
an audible signal.
Have it checked by a CITROËN dealer or a
qualified workshop.
ASR/DSC
These systems enhance safety during
normal driving, but should not encourage
the driver to take extra risks or drive at high
speed.
It is in conditions of reduced grip (rain, snow,
ice) that the risk of loss of grip increases. It
is therefore important for your safety to keep
these systems activated in all conditions, and
particularly in difficult conditions.
Correct operation of these systems depends
on compliance with the manufacturer's
recommendations relating to the wheels
(tyres and rims), braking and electronic
components, as well as the assembly and
repair procedures provided by CITROËN
dealers.
In order to ensure that these systems remain
effective in wintry conditions, the use of snow
or all-season tyres is recommended. All four
wheels must be fitted with tyres approved for
your vehicle.
All tyre specifications are listed on the
tyre/paint label. For more information
on Identification markings , refer to the
corresponding section.
Seat belts
Inertia reel
The seat belts are equipped with an inertia
reel which allows the strap length to adjust
automatically to the shape of the user. The seat
belt returns to its storage automatically when it
is not used.
The inertia reels are fitted with a device which
automatically locks the strap in the event of a
collision, emergency braking or if the vehicle rolls
over. It can be released by pulling the strap firmly
and then releasing it so that it reels in slightly.
Pyrotechnic pretensioning
This system improves safety in the event of a
frontal or side impact.
Depending on the severity of the impact, the
pyrotechnic pretensioning system instantly
tightens the seat belts against the body of the
occupants.
The pyrotechnic pretensioning seat belts are
enabled when the ignition is on.
Force limiting system
98
Driving
appears in the instrument panel when closing a
door or trying to switch off the engine.
►
T
o confirm the instruction to switch off the
engine, press the " START/STOP" button for
approximately 5
seconds.
In the event of a fault with the electronic key,
contact a CITROËN dealer or a qualified
workshop.
Emergency switch-off
In case of emergency only, the engine can be
switched off without conditions (even when
driving).
►
Press the "
START/STOP" button for about
5
seconds.
In this case, the steering column locks as soon
as the vehicle stops.
Starting/Switching off the
electric motor
Starting
The drive selector must be in mode P.
► If using a remote control key , depress the
brake pedal and turn the key until it reaches
position 3 (Start).
►
If using
Keyless Entry and Start, depress the
brake pedal and briefly press the "START/STOP"
button.
►
Keep your foot on the brake pedal until the
READY
indicator lamp comes on and an audible
signal is emitted, indicating that the vehicle is
ready to drive.
►
With your foot on the brake, select mode
D
or R.
►
Release the brake pedal, then accelerate.
On starting, the instrument panel lights up and
the power indicator cursor moves to the "neutral"
position.
The steering column automatically
unlocks (you may hear a sound and feel the
steering wheel move).
Switching off
► If using a remote control key , turn the key
fully to position 1 (Stop).
►
If using Keyless Entry and Start, press the
"
START/STOP" button.
Before exiting the vehicle, check that:
–
The drive selector is in mode P
.
–
The READY indicator lamp is off.
The drive selector moves automatically
to mode P when the motor is switched off
or when the driver's door is opened.
If the driver's door is opened while the
required conditions for switching off are
not met, an audible signal is emitted,
accompanied by the display of a warning
message.
For the procedures for switching on the
ignition without starting the engine and
those for back-up starting/switching off using
the Keyless Entry and Start system, refer to
the Starting/Switching off the engine
using
Keyless Entry and Start section.
Manual parking brake
Release
► Pull the parking brake lever up slightly , press
the release button, then lower the lever fully.
/ When driving the vehicle, if this
warning lamp and the STOP
warning lamp come on, accompanied by an
audible signal and the display of a message, this
means that the parking brake is still applied or
has not been fully released.
Application
► Pull the parking brake lever up to immobilise
the vehicle.
When parking on a slope, turn the
wheels against the kerb, apply the
parking brake, engage a gear and switch off
the ignition.
104
Driving
P.Park
Button for parking the vehicle: the front
wheels are locked (the button lights up to
indicate that it is activated).
R. Reverse
To engage reverse gear, with your foot on the
brake pedal.
N. Neutral
To move the vehicle with the ignition off and
so allow it to free-wheel.
For more information on Free-wheeling, refer
to the corresponding section.
D. Drive (automatic forward gear)
B. Brake (regenerative braking)
Button for changing to Drive/automatic
forward gear
mode with regenerative braking
function (the button lights up to indicate that it
is activated).
Information displayed on
the instrument panel
When the ignition is switched on, the drive
selector status is displayed on the instrument
panel:
P : Park.
R : Reverse.
N : Neutral.
D : Drive (automatic forward gear).
B : Brake (automatic forward gear with
regenerative braking function activated).
Operation
► In mode N, with your foot on the brake pedal,
push without passing the point of resistance: •
Forwards, mode
R is selected.
•
Backwards, mode D
is selected.
Release the selector fully after each push; it
will then return to its initial position.
Special cases
To avoid mode N (quick change from D to R and
back again):
►
In mode
R, push backwards past the point of
resistance, mode D is selected.
►
In mode
D, push forwards past the point of
resistance,
mode R is selected.
►
T
o return to mode N, push without passing
the point of resistance.
Regenerative braking
With the Brake function and when
decelerating
The Brake function emulates engine braking,
slowing the vehicle with no need to depress the
brake pedal. The vehicle slows more quickly
when the driver releases the accelerator pedal.
The energy recovered when the accelerator
pedal is released is then used to partially
recharge the traction battery, thereby increasing
the vehicle's driving range.
The resulting deceleration of the vehicle does not cause the brake lamps to come
on.
► From mode D, press button B to activate/
deactivate the function (the button lights up when
the function is activated).
B is displayed on the instrument panel.
The system status is not saved when the ignition
is switched off.
In some situations (e.g. battery full,
extreme temperatures), the amount of
regenerative braking may be temporarily
limited, resulting in less deceleration.
The driver must remain alert to traffic
conditions and must always be ready to use
the brake pedal.
With the brake pedal
When the brake pedal is depressed, the
intelligent braking system automatically recovers
some of the energy and uses it to recharge the
traction battery.
This energy recovery also reduces use of the
brake pads, thereby limiting their wear.
The driver may experience a different sensation when depressing the brake
pedal compared to a vehicle without
regenerative braking.
Driving modes
The driving modes available depend on the engine and equipment of the vehicle.
106
Driving
Malfunction
If the event of a malfunction, these
warning lamps light up on the
instrument panel, accompanied by the display of
a message.
Have it checked by a CITROËN dealer or a
qualified workshop.
Gear shift indicator
(Depending on engine)
This system is designed to reduce fuel
consumption by recommending the most suitable
gear.
Operation
Depending on the driving situation and
the vehicle's equipment, the system may
recommend skipping one or more gears.
Gear engagement recommendations are
not to be considered mandatory. Indeed, the
configuration of the road, the traffic density and
safety remain determining factors when choosing
the best gear. Therefore, the driver remains
responsible for deciding whether or not to follow
the system’s advice.
The system cannot be deactivated.
With an automatic gearbox, the system is
only active in manual operation.
The information appears on the instrument panel, in the form of an arrow
and the recommended gear.
The system adapts the gear change instructions according to the driving
conditions (e.g.
slope, load) and driving style
(e.g.
power demand, acceleration, braking).
The system never suggests:
–
engaging first gear;
–
engaging reverse gear
.
Stop & Start
The Stop & Start function puts the engine temporarily into standby - STOP mode - during
phases when the vehicle is stationary (e.g.
red
lights, traffic jams). The engine automatically
restarts - START mode - as soon as the driver
indicates the intention of moving off again.
Primarily designed for urban use, the function
is intended to reduce fuel consumption and
exhaust emissions as well as the noise level
when stationary.
The function does not affect the functionalities of
the vehicle, in particular the braking.
Deactivation/Reactivation
By default, the function is activated when the
ignition is switched on.
With Touch screen BLUETOOTH audio
system or MyCitroën Play
The settings are changed via the Driving
touch screen menu.
With MyCitroën Drive
The settings are changed via the Vehicle
touch screen menu.
With MyCitroën Drive Plus
The settings are changed via the ADAS
touch screen application or via the
Shortcuts for driving aids .
The display of a message on the instrument
panel confirms the change of state.
If the function is deactivated while the engine is
in STOP mode, it will restart immediately.
Associated indicator lamps
Function activated: engine on standby
(STOP mode)
Function deactivated or malfunction
Opening the bonnet
Before doing anything under the bonnet,
deactivate the Stop & Start system to avoid
any risk of injury caused by the engine
restarting automatically.
132
Driving
– When overtaken by a vehicle, the speed
difference is less than 16 mph (25 km/h).
–
T
raffic is flowing normally.
–
Overtaking a vehicle over a certain period of
time and the vehicle being overtaken remains in
the blind spot.
–
Y
ou are driving on a straight or slightly curved
road.
–
Y
our vehicle is not pulling a trailer, a caravan,
etc.
Operating limits
No alert is triggered in the following conditions:
– presence of stationary objects (e.g. parked
vehicles, safety rails, lampposts, signs).
–
vehicles travelling in the opposite direction.
–
on winding roads or in case of sharp turns.
–
when overtaking or being overtaken by a
very long vehicle (e.g.
truck, bus), which is both
detected in a blind spot from behind and present
in the driver's field of vision from the front.
–
quick overtaking manoeuvre.
–
very heavy traffic: vehicles detected in front
and behind are confused with a lorry or a
stationary object.
–
activation of
the Park Assist function.
Malfunction
If the event of a malfunction, this warning
lamp lights up on the instrument panel,
accompanied by the display of a message.
Have it checked by a CITROËN dealer or a
qualified workshop.
The system may be temporarily disturbed by certain weather conditions (e.g. rain,
hail).
In particular, driving on a wet road or going
from a dry to a wet area can cause false
alerts (e.g.
presence of a cloud of water
droplets in the blind spot interpreted as a
vehicle).
In bad or wintry weather, ensure that the
sensors are not covered by mud, ice or snow.
Take care not to cover the warning zone in
the door mirrors, or the detection zones on
the front and rear bumpers with adhesive
labels or other objects; they may hamper
correct operation of the system.
Active Safety Brake with Collision Risk Alert and
Intelligent emergency
braking assistance
For more information, refer to the
General recommendations on the use
of driving and manoeuvring aids .
133
Driving
6
This system:
– warns the driver that their vehicle is at risk of
collision with the vehicle in front, a pedestrian or
,
depending on version, a cyclist.
–
reduces the vehicle's speed to avoid a
collision or limit its severity
.
The speed will be reduced by a maximum of 12 mph (20 km/h) (versions
with camera only) or by a maximum of 31
mph (50
km/h) (versions with camera and
radar).
The system also takes motorcyclists into account.
This system is comprised of three functions:
–
Collision
Risk Alert.
–
Intelligent emergency braking assistance
(iEBA).
–
Active Safety Brake (automatic emergency
braking).
The vehicle has a multifunction camera located
at the top of the windscreen and, depending on
version, a radar located in the front bumper.
This system does not replace the need for driver vigilance.
This system is designed to assist the driver
and improve road safety.
It is the driver's responsibility to continuously
monitor traffic conditions in accordance with
applicable driving regulations.
As soon as the system detects a potential collision, it prepares the braking
circuit. This may cause a slight noise and a
slight sensation of deceleration.
Deactivation/Activation
By default, the system is automatically activated
at every engine start.
With Touch screen BLUETOOTH audio
system or MyCitroën Play
The settings are changed via the Driving
touch screen menu.
With MyCitroën Drive
The settings are changed via the Vehicle
touch screen menu.
With MyCitroën Drive Plus
The settings are changed via the ADAS
touch screen application.
Deactivation of the system is signalled by
the illumination of this warning lamp,
accompanied by the display of a message.
Operating conditions and
limits
Vehicle moving forward without trailer.
Brake system operational.
Seat belts fastened for all passengers.
Stabilised speed on roads with no or low
curvature.
This warning lamp lights up on the instrument panel without any additional
message, to indicate that the automatic braking
system is not available.
This is a normal behavior indicating that a
condition is not fulfilled and which does not
request the support of a workshop.
In any situations with ignition on where automatic
braking presents a risk, deactivating the system
is recommended, for instance:
136
Driving
The brake pedal may feel hard and vibrate slightly while the function is
operating.
If the vehicle comes to a complete stop,
automatic braking is maintained for 1 to 2
seconds.
Malfunction
This warning lamp lights up on the instrument panel, if the automatic braking
system is reduced or degraded.
This is a normal behavior, which does not
request the support of a qualified workshop.
This may be caused by a reduced visibility
(e.g.
rain, fog, snow, blinding by low sun) or by
a real sensor blockage. In this case, stop the
vehicle and verify if the front camera or the front
radar is covered by dirt, snow, ice or anything
preventing the sensing.
In the event of a malfunction, this warning
lamp lights up on the instrument panel,
accompanied by the display of a message and
an audible signal.
Have it checked by a CITROËN dealer or a
qualified workshop.
If these warning lamps come on
after the engine has been switched
off and then restarted, contact a CITROËN
dealer or a qualified workshop to have the
system checked.
These warning lamps light up on the instrument panel and/or in the
warning lamp display for seat belts and front
passenger airbag to indicate that the driver's
and/or front passenger's seat belt is not fastened
(depending on version). The automatic braking
system is deactivated until the seat belts are
fastened.
Distraction detection
For more information, refer to the
General recommendations on the use
of driving and manoeuvring aids .
Depending on version, the function consists of
either the "Coffee Break Alert" system alone or
combined with the "Driver Attention Warning"
system.
These systems are in no way designed to keep the driver awake or to prevent
the driver from falling asleep at the wheel.
It is the driver’s responsibility to stop if feeling
tired.
Take a break if you are feeling tired or at least
every 2 hours.
Activation/Deactivation
By default, the function is automatically activated
at every engine start.
With Touch screen BLUETOOTH audio
system or MyCitroën Play
The settings are changed via the Driving
touch screen menu.
With MyCitroën Drive
The settings are changed via the Vehicle
touch screen menu.
With MyCitroën Drive Plus
The settings are changed via the ADAS
touch screen application.
Coffee Break Alert
The system triggers an alert when it detects that the driver has not taken a
break after two hours of driving at a speed above
43 mph (70
km/h).
This alert is issued via the display of a message
encouraging the driver to take a break,
accompanied by an audible signal.
If the driver does not follow this advice, the alert
is repeated hourly until the vehicle is stopped.
The system resets itself if one of the following
conditions is met:
–
With the engine running, the vehicle has been
stationary for more than 15 minutes.
–
The ignition has been switched off for a few
minutes.
–
The driver's seat belt is unfastened and their
door is opened.