
35
Access
2Unlocking the vehicle
With Touch screen BLUETOOTH audio
system or MyCitroën Play
Selective unlocking is configured in the
Driving touch screen menu.
With MyCitroën Drive
Selective unlocking is configured in the
Vehicle touch screen menu.
With MyCitroën Drive Plus
Selective unlocking is configured in the
Settings > Vehicle touch screen
application.
Complete unlocking
The vehicle (doors and boot) unlocks
automatically as the driver approaches in zone
C, if the automatic functions are activated.
Depending on version, you can also unlock
the vehicle by gently pressing the driver's door
handle or the button on the boot.
Unlocking, and alarm deactivation (depending
on version), is confirmed by the flashing of the
direction indicators.
Depending on version, the door mirrors unfold.
If the electronic key remains around the
vehicle (zones A, B or C) for more than
15 minutes without action, the automatic
functions are deactivated. To unlock or lock
the vehicle, use the remote control or,
depending on version, press the driver's door
handle.
If using the door handle does not lock/unlock
the vehicle, bring the electronic key closer
and repeat the desired action.
Selective unlocking
Driver’s door
It operates automatically when approaching
the driver’s door, if the automatic functions are
activated.
Depending on version, it can also operate by
gently pressing the driver's door handle.
The driver's door and the fuel filler flap are
unlocked (Petrol or Diesel).
The driver's door and the charging flap are
unlocked (Electric).
►
Once inside the vehicle, to unlock all
accesses, press the central locking button or pull
the opening control on any door
.
Selective unlocking of the tailgate
The tailgate unlocks automatically as you
approach the rear of the vehicle.
►
Press the tailgate control to open the boot.
The doors remain locked.
Locking the vehicle
With MyCitroën Drive Plus
Depending on version, the activation/
deactivation of the lock audible signal is
configured in the Settings
> Vehicle touch
screen application.
Normal locking
With the doors and boot closed, the vehicle
locks automatically upon leaving zone B, if the
automatic functions are activated.
Depending on version, you can also lock the
vehicle by gently pressing the driver's door
handle.
Locking is confirmed by the lighting of the
direction indicators, and by a double audible
signal when the vehicle is locked upon walking
away.
The alarm does not activate when locking automatically from a distance (the
direction indicators do not light up).

60
Ease of use and comfort
Smart Pad Support Citroën
This allows you to place a mobile device, such
as a smartphone or touch screen tablet, into a
dedicated holder (sold separately).
►
Press the bracket to make it pop out.
►
Open the clamp on the back of the holder to
insert the mobile device.
Remove the mobile device before
stowing the bracket.
USB sockets
These symbols determine the type of use of a USB socket:
Power supply and recharging.
Likewise, plus exchange of multimedia
data with the audio system.
USB sockets allow the connection of a portable
device.
The USB socket located at the front on the left-hand side also
allows a smartphone to be connected by Android
Auto® or CarPlay®, enabling certain smartphone
applications to be used on the touch screen.
For best results, use a cable made or approved
by the device manufacturer.
These applications can be managed using the
steering-mounted controls or the audio system
controls.
When the USB socket is used, the
portable device charges automatically.
While charging, a message is displayed if the
power drawn by the portable device exceeds
the current supplied by the vehicle.
For more information about how to use this
equipment, refer to the sections describing
the audio and telematics systems.
12 V accessory socket
► Plug in a 12 V accessory (with a maximum
rated power of 120 W) using a suitable adapter.
Observe the maximum power rating to
avoid damaging the accessory.
The connection of an electrical device not approved by CITROËN, such as a
USB charger, may adversely affect the
operation of vehicle electrical systems,
causing faults such as poor radio reception or
interference with displays in the screens.
Wireless smartphone
charger
This system allows wireless charging of a
portable device such as a smartphone, using the
magnetic induction principle, in accordance with
the Qi 1.1 standard.
The portable device to be charged must be
compatible with the Qi standard, either by design
or by using a compatible holder or shell.
A mat can also be used provided that it is
approved by the Manufacturer.
The charging area is identified by the Qi symbol.
The charger works with the engine running and
with the Stop & Start system in STOP mode.
Charging is managed by the smartphone.

61
Ease of use and comfort
3With the Keyless Entry and Start system, the
charger’s operation may be briefly disrupted
when a door is opened or the ignition is switched
off.
Charging
► With the charging area clear, place a device
in its centre.
When the portable device is detected, the
charger’s indicator lamp lights up green. It
remains lit for the whole time that the battery is
being charged.
The system is not designed to charge multiple devices simultaneously.
Do not leave metal objects (e.g. coins,
keys, vehicle remote control) in the
charging area while a device is being charged
- Risk of overheating or interrupting the
charging!
When using applications for a long time
in combination with wireless charging,
some smartphones may switch to thermal
safety and cause some functions to stop.
Checking operation
The state of the indicator lamp allows the
operation of the charger to be monitored.
State of the
indicator lamp Meaning
Off Engine switched off.
No compatible devices
detected.
Charging complete.
Fixed green Compatible portable device detected.
Charging.
Flashing orange Foreign object detected in the charging zone.
Portable device not well
centred in the charging
zone.
Fixed orange Malfunction of the portable device's battery
meter.
Device battery
temperature too high.
Charger malfunction.
If the indicator lamp is fixed orange:
– remove the device, then place it back in the
centre of the charging zone.
or –
remove the device and try again in a quarter
of an hour
.
If the problem persists, have the system checked
by a CITROËN dealer or a qualified workshop.
CITROËN Hi-Fi system
(Depending on version)
The vehicle is equipped with a high-fidelity
acoustic system.
8 speakers offer the pleasure of pure and
detailed sound inside the vehicle:
–
2 tweeters and 2 woofers in the front
–
2 full range speakers in the rear
–
1 speaker in the central area of the dashboard
–
1 subwoofer under the trunk carpet

64
Ease of use and comfort
To keep it in the inclined position:
► From the high position, lift the floor towards
the boot.
►
T
ake it past the retractable stops, then rest
the floor on these stops.
Storage well
C4
► Lift the boot floor as far as possible, then lift
the carpet to access the storage well.
C4 X
► Lift the boot carpet as far as possible to
access the storage well.
Depending on version, it includes:
–
A
temporary puncture repair kit with the tool
kit.
–
A
spare wheel with the tool kit.
–
The traction battery charging cable (Electric).
Boot lamp
It comes on automatically when the boot is
opened and goes off automatically when the
boot is closed.
The lighting time varies according to the
circumstances:
–
When the ignition is off, approximately 10
minutes.
–
In energy saving mode, approximately 30
seconds.
–
With the engine running, unlimited.

84
Safety
In the event of a minor impact or bump at
the side of the vehicle or if the vehicle
rolls over, the airbags may not be deployed.
In the event of a rear or front collision, none of
the lateral airbags are deployed.
Advice
For the airbags to be fully effective,
observe the safety recommendations
below.
Adopt a normal and upright sitting position.
Fasten your seat belt and position it correctly.
Do not place anything between the occupants
and the airbags (e.g.
child, animal, object), do
not fix or attach anything near or in the path of
the airbags, as this could cause injuries when
they are deployed.
Never modify the original definition of the
vehicle, particularly in the area directly around
the airbags.
Even if all of the precautions mentioned are
observed, a risk of injury or of minor burns to
the head, chest or arms cannot be ruled out
when an airbag is deployed. The bag inflates
almost instantly (within a few milliseconds)
then deflates within the same time,
discharging the hot gas via openings provided
for this purpose.
After an accident or if the vehicle has been
stolen, have the airbag systems checked.
All work must be carried out only by a
CITROËN dealer or a qualified workshop
Front airbags
Do not drive holding the steering wheel
by its spokes or resting your hands on the
centre part of the wheel.
Passengers must not place their feet on the
dashboard.
Do not smoke as deployment of the airbags
can cause burns or the risk of injury from a
cigarette or pipe.
Never remove or pierce the steering wheel or
hit it violently.
Do not fix or attach anything to the steering
wheel or dashboard, as this could cause
injuries when the airbags are deployed.
Lateral airbags
Use only approved seat covers
compatible with the deployment of these
airbags. For information on the range of seat
covers suitable for your vehicle, contact a
CITROËN dealer.
Do not fix or attach anything to the seat
backrests (e.g.
clothing) as this could cause
injuries to the chest or arm when the airbag is
deployed.
Do not sit with the upper part of the body any
nearer to the door than necessary.
The vehicle's front door panels include side
impact sensors.
A damaged door or any unauthorised or
incorrectly executed work (modification or
repair) on the front doors or their interior trim
could compromise the operation of these
sensors - risk of malfunction of the lateral
airbags!
All work must be carried out only by a
CITROËN dealer or a qualified workshop
Curtain airbags
Do not fix or attach anything to the roof,
as this could cause head injuries when the
curtain airbag is deployed.
Do not remove the grab handles installed on
the roof.
Child seats
The legislation on carrying children is specific to each country. Refer to the
legislation in force in your country.
For maximum safety, please observe the
following recommendations:
–
In accordance with European regulations, all
children under the age of 12 or less than one
and a half metres tall must travel in approved
child seats suited to their weight , on seats
fitted with a seat belt or ISOFIX mountings.
–
Statistically
, the safest seats in your
vehicle for carrying children are the rear
seats.
–
A
child weighing less than 9 kg must travel
in the "rearward facing" position both in the
front and in the rear.

94
Driving
Noise (Electric)
On the outside
Due to the vehicle’s quiet operation when
driving, the driver must pay particular attention.
When manoeuvring, the driver must always
check the vehicle's immediate surroundings.
At speeds of up to 19 mph (30 km/h), the
pedestrian horn warns other road users of the
vehicle’s presence.
Cooling the traction battery
The cooling fan comes on during
charging to cool the on-board charger and the
traction battery.
On the inside
During use, you may hear certain perfectly
normal noises specific to electric vehicles, such
as:
–
T
raction battery relay when starting.
–
V
acuum pump when braking.
–
V
ehicle tyres or aerodynamics when driving.
–
Jolting and knocking noise during hill starts.
Towing
Driving with a trailer places greater
demands on the towing vehicle and
particular care must be taken.
Do not exceed the maximum towable
weights.
At altitude: reduce the maximum load by
10% per 1,000 metres of altitude; the lower
air density at high altitudes decreases engine
performance.
New vehicle: do not tow a trailer until the
vehicle has driven at least 620 miles
(1,000 kilometres).
If the outside temperature is high, let the
engine idle for 1 to 2 minutes after the
vehicle comes to a stop, to help it to cool.
Before setting off
Nose weight
► Distribute the load in the trailer so that the
heaviest items are as close as possible to the
axle and the nose weight (at the point where it
joins your vehicle) approaches the maximum
permitted without exceeding it.
Tyres
► Check the tyre pressures of the towing
vehicle and of the trailer , observing the
recommended pressures.
Lighting
► Check the electrical signalling on the trailer
and the headlamp beam height of your vehicle.
If a genuine CITROËN towing device is
used, the rear parking sensors will be
deactivated automatically to avoid the audible
signal.
When driving
Cooling
Towing a trailer uphill causes the coolant
temperature to increase. The maximum towable
load depends on the gradient and the exterior
temperature. The fan’s cooling capacity does not
increase with engine speed.
►
Reduce speed and lower the engine speed to
limit the amount of heating produced.
►
Pay constant attention to the coolant
temperature.
If this warning lamp and the STOP
warning lamp come on, stop the
vehicle and switch off the engine as soon as
possible.
Brakes
Using the engine brake is recommended to limit
the overheating of the brakes. Braking distances
are increased when towing a trailer.
Side wind
Bear in mind that the vehicle will be more
susceptible to wind when towing.

95
Driving
6Anti-theft protection
Electronic immobiliser
The keys contain a code, which must be
recognised by the vehicle before starting is
possible.
If the system malfunctions, indicated by the
display of a message, the engine will not start.
Contact a CITROËN dealer.
Starting / Switching off the
engine with the key
Key ignition switch
It has 3 positions:
– 1. Stop: inserting and removing the key ,
steering column locked.
–
2. Ignition : steering column unlocked, ignition
on, Diesel preheating, engine running.
–
3. Starting
.
Avoid attaching heavy objects to the key or the remote control. It would weigh
down on its shaft in the ignition switch and
could cause a malfunction.
Ignition on position
It allows the use of the vehicle's electric
equipment or the charging of accessories.
Once the state of charge of the battery drops to
the reserve level, the system switches to energy
economy mode: the power supply is cut off
automatically to preserve the remaining battery
charge.
Starting the engine
With the parking brake applied:
► With a manual gearbox, place the gear lever
in neutral then fully depress the clutch pedal.
►
With an
automatic gearbox, place the gear
selector in mode N or P then depress the brake
pedal.
►
Insert the key into the ignition switch; the
system recognises the code.
►
Unlock
the steering column by simultaneously
turning the steering wheel and the key.
In certain cases, you may need to apply
significant force to move the steering
wheel (e.g.
wheels turned to full lock).
►
With a
petrol engine , operate the starter
motor by turning the key to position 3 without
pressing the accelerator pedal, until the engine
starts. Once the engine has started, release the
key and allow it to return to position 2.
Petrol engines
After a cold start, preheating the catalytic
converter can cause noticeable engine
vibrations, for anything up to 2 minutes
(accelerated idle speed).
►
With a
Diesel engine, turn the key to position
2, to
activate the engine preheating system.
Wait until this warning lamp goes off on
the instrument panel, then turn the key to
position 3 without pressing the accelerator pedal,
to operate the starter motor. Once the engine
has started, release the key and allow it to return
to position 2.
In wintry conditions, the warning lamp
may stay on for a longer period. When
the engine is hot, the warning lamp does not
come on.
In mild conditions, do not leave the engine
to warm up while stationary, but move off
straight away and drive at moderate speed.
If the engine does not start straight away,
switch off the ignition. Wait a few
seconds before operating the starter motor
again. If the engine does not start after a few
attempts, do not keep trying - risk of
damaging the starter motor and the engine!
Contact a CITROËN dealer or a qualified
workshop.

153
Practical information
7
► With the vehicle unlocked, press the rear-
central part of the filler flap to open it.
►
T
ake care to select the pump that delivers the
correct fuel type for your vehicle's engine (see a
reminder label on the inside of the filler flap).
►
T
urn the filler cap to the left, remove it and
place it on its support (on the filler
flap).
►
Insert the filler nozzle and push it in as far as
possible before starting to refuel (to minimise the
risk of splashing).
Do not continue after the nozzle’
s third cut-
out. Doing so may cause malfunctions.
►
Put the filler cap back in place and turn it to
the right.
►
Close the fuel filler flap.
If you have put in the wrong fuel for the
vehicle, you must have the fuel tank
drained and filled with the correct fuel before
starting the engine.
The vehicle is fitted with a catalytic converter,
which helps to reduce the level of harmful
emissions in the exhaust gases.
For petrol engines, you must use unleaded
fuel.
The filler neck is narrower, admitting unleaded
petrol nozzles only.
Misfuel prevention (Diesel)
(Depending on country of sale.)
This mechanical device prevents filling the tank
of a Diesel vehicle with petrol.
Located in the filler neck, the misfuel prevention
device is visible when the filler cap is removed.
Operation
When a petrol filler nozzle is introduced into the
fuel filler neck of a Diesel vehicle, it comes into
contact with the flap. The system remains closed
and prevents filling.
Do not persist but introduce a Diesel type
filler nozzle.
The use of a fuel jerrycan to fill the tank remains possible.
Travelling abroad
As Diesel fuel pump nozzles may be
different in other countries, the presence
of the misfuel prevention device may make
refuelling impossible.
Before travelling abroad, it is advisable to
check with a CITROËN dealer if the vehicle is
suitable for the distribution equipment of the
countries visited.
Charging system
(Electric)
400 V electrical system
The electric drive system, which operates at a
voltage of approximately 400 V, is identified by
orange cables and its components are marked
with this symbol:
An electric vehicle’s power train can become hot during use and after
switching off the ignition.
Comply with the warning messages shown
on the labels, particularly inside the charging
flap.