
186
Practical information
the driver's door will display the charge level 
on the instrument panel for about 20 seconds.
Accelerated charging, mode 3 
 
► Follow the accelerated charging unit 
(W allbox) user instructions.
►
 
Remove the protective cover from the 
charging nozzle.
►
 
Insert the nozzle into the charging connector
 .
The start of charging is confirmed when the 
charging indicator lamp in the flap flashes green.
If this is not the case, charging has not started; 
restart the procedure, ensuring that the 
connection has been properly established.
The red indicator lamp in the flap comes on to 
indicate that the nozzle is locked.
Superfast charging, mode 4 
 
► Depending on version, remove the protective 
cover from the lower part of the connector .►
 
Follow the instructions for use of the fast 
public charger and connect the cable from the 
fast public charger
   to the vehicle's connector.
The start of charging is confirmed by the flashing 
green charging indicator lamp in the flap.
If this is not the case, charging has not started; 
restart the procedure, ensuring that the 
connection is properly established.
The red indicator lamp in the flap comes on to 
indicate that the nozzle is locked.
Deferred charging
Settings
At a CITROËN dealer or qualified 
workshop, with touch screen BLUETOOTH 
audio system
By default, the deferred charging start time is set 
to midnight (vehicle time).
You can have the deferred charging start time 
modified.
Visit a CITROËN dealer or a qualified workshop.
On a smartphone or tablet
You can programme the deferred  charging function at any time via the 
MyCitroën App application.
For more information on  Remote functions, 
refer to the corresponding section.
In the vehicle, with CITROËN Connect Nav
► In the  Energy touch screen menu, 
select the Charge page.
►
 
Set the charging start time.
► Press  OK.
The setting is saved in the system.
Activation
Deferred charging is only possible with 
modes 2 and 3.
►
 
After programming the deferred charging, 
connect your vehicle to the desired charging 
equipment.
 
 
► Press this button in the flap within one 
minute to activate the system (confirmed by the 
charging indicator lamp coming on in blue).
►
 
Lock the vehicle.
Disconnection 
 
Before disconnecting the nozzle from the 
charging connector:
► 
If the vehicle is unlocked,  lock it and then 
unlock it .   

187
Practical information
7► If the vehicle is locked, unlock it.
The red indicator lamp in the flap goes out to 
confirm that the charging nozzle is unlocked.
►
 
In modes 2 and 3, remove the charging 
nozzle within  30 seconds
.
 
 
The locking of the nozzle is linked to the locking of the loading area. For more 
information on  Complete or selective 
unlocking , refer to the corresponding 
section.
The charging indicator lamp comes on in white.
With selective door unlocking activated, 
press the unlocking button twice to 
disconnect the charging nozzle.
When charging is complete, the green 
charging indicator lamp in the flap goes 
out after about 2 minutes.
Domestic charging, mode 2
The end of charging is confirmed when the green 
CHARGE indicator lamp on the control unit and 
the green charging indicator lamp in the flap 
come on fixed.
►
 
Replace the protective cover on the charging 
nozzle and close the charging flap.
►
 
Disconnect the control unit end of the 
charging cable from the domestic socket.
Accelerated charging, mode 3
The end of charging is indicated by the charging 
control unit and by the fixed lighting of the green 
indicator lamp in the flap.
►
 
Hang up the nozzle on the charging unit and 
close the charging flap.
Superfast charging, mode 4
The end of charging is indicated by the charger 
and by the fixed lighting of the green indicator 
lamp in the flap.
► You can also pause charging by 
pressing this button in the flap (in mode 4 
only).
►
 
Hang up the nozzle on the charger
 .
►
 
Depending on version, replace the protective 
cover on the lower section and close the 
charging flap.
When the charging nozzle is 
disconnected, a message on the 
instrument panel indicates that charging is 
complete, even if the charging nozzle was 
disconnected before full charging was 
completed.
Energy economy mode
This system manages the duration of use of 
certain functions, in order to conserve a sufficient 
level of charge in the battery with the ignition off.
After switching off the engine and for a maximum 
cumulative period of around 30 minutes, you can 
continue to use functions such as the audio and 
telematics system, dipped beam headlamps or 
courtesy lamps.
Selecting the mode
A confirmation message is displayed when 
energy economy mode is entered, and the active 
functions are placed on standby.
If a telephone call is in progress at the 
time, it will be maintained for around 10 
minutes via the audio system’s hands-free 
system.
Exiting the mode
These functions are automatically reactivated the 
next time the vehicle is used.
To restore the use of these functions 
immediately, start the engine and let it run:
–
 
For less than 10 minutes, to use the 
equipment for approximately 5 minutes.
–
 
For more than 10 minutes, to use the 
equipment for approximately 30 minutes.
Let the engine run for the specified duration to 
ensure that the battery charge is sufficient.
T
o recharge the battery, avoid repeatedly or 
continuously restarting the engine.
A flat battery prevents the engine from  starting.
For more information on the  12
  V battery, 
refer to the corresponding section.   

188
Practical information
Load reduction mode
This system manages the use of certain 
functions according to the level of charge 
remaining in the battery.
When the vehicle is being driven, the load 
reduction function temporarily deactivates certain 
functions, such as the air conditioning and the 
heated rear screen.
The deactivated functions are reactivated 
automatically as soon as conditions permit.
Snow chains
In wintry conditions, snow chains improve 
traction as well as the behaviour of the vehicle 
when braking.
Snow chains must be fitted only to the 
front wheels. They must never be fitted to 
"space-saver" type spare wheels.
Observe the legislation in force in your 
country relating to the use of snow 
chains and maximum authorised speeds.
Use only the chains designed to be fitted to the 
type of wheel fitted to your vehicle:
Original tyre size Link size: (mm) 195/65 R15 9
205/60 R16
205/55 R17
215/65 R16
215/60 R17 Cannot be fitted with 
chains
You can also use snow socks.
For more information, contact a CITROËN dealer 
or a qualified workshop.
Installation tips 
► To fit the snow chains during a journey, stop 
the vehicle on a flat surface at the side of the 
road.
►
 
Apply the parking brake and position any 
wheel chocks under the wheels to prevent 
movement of the vehicle.
►
 
Fit the snow chains following the instructions 
provided by the manufacturer
.
►
 
Move off gently and drive for a few moments, 
without exceeding 31
  mph (50   km/h).
►
 
Stop the vehicle and check that the snow 
chains are correctly tightened.
It is strongly recommended that you 
practise fitting the snow chains on a level 
and dry surface before setting off.
Avoid driving with snow chains on roads  that have been cleared of snow to avoid 
damaging the vehicle's tyres and the road 
surface. If the vehicle is fitted with alloy 
wheels, check that no part of the chain or its 
fixings is in contact with the wheel rim.
Very cold climate screen
(Depending on country of sale)
This removable device prevents the 
accumulation of snow around the radiator 
cooling fan.
 
    

191
Practical information
7If the weight on board the vehicle is nearly up to 
the maximum authorised value, the indicator 
lamps of these buttons come on.
 
ON 
If the weight on board the vehicle  exceeds 
the maximum authorised value, the indicator 
lamps of these buttons come on.
Display of the measurement on the 
instrument panel
If the weight on board the vehicle 
exceeds the maximum authorised 
value, this indicator lamp comes on.
Malfunction
Display of the malfunction in the loading 
area
After the measurement is triggered from the 
loading area, the LEDs of the 3 buttons flash 
simultaneously for about 3 seconds and then go 
out.
Contact a CITROËN dealer or a qualified 
workshop.
Information displayed on the instrument 
panel
  
These warning lamps come on, together with a 
message.
Contact a CITROËN dealer or a qualified 
workshop.
Roof bars / Roof rack
Recommendations
Distribute the load uniformly, taking care 
to avoid overloading one of the sides.
Arrange the heaviest part of the load as close 
as possible to the roof.
Secure the load firmly.
Drive gently: the vehicle will be more 
susceptible to the effects of side winds and its 
stability may be affected.
Regularly check the security and tight 
fastening of the roof bars and racks, at least 
before each trip.
Remove the roof bars once they are no longer 
needed.
In the event of loading ( not exceeding 
40 cm in height) on the roof, do not 
exceed  the following loads:
–
 
T
ransverse bars on longitudinal bars: 
80
 
kg.
–
 
T
wo transverse bars bolted to the roof: 
100
 
kg.
–
 
Three transverse bars bolted to the roof: 
150
 
kg.
–
 
An aluminium rack:  120
  kg.
–
 
A
 steel rack: 115   kg.
If the height exceeds 40
  cm, adapt the speed 
of the vehicle to the profile of the road to 
avoid damaging the roof bars or the roof rack 
and the fixings on the vehicle.
Refer to national legislation in order to comply 
with the regulations for transporting objects 
that are longer than the vehicle.
 
 
In the event of loading a 7-seat model 
(not exceeding 40 cm in height) on the 
roof, do not exceed the following loads:
–
 
Three transverse bars bolted to the roof: 
100
 
kg.
–
 
An aluminium rack:  70
  kg.
–
 
A
 steel rack: 65   kg.
As a safety measure and to avoid damaging the roof, it is essential to use 
the roof bars and racks approved for your 
vehicle.
Observe the instructions on fitting and use 
contained in the guide supplied with the roof 
bars and racks.
 
    

199
Practical information
7AdBlue, it is essential to wait around 5 
minutes before switching on the ignition, 
without opening the driver’s door, 
unlocking the vehicle, inserting the key 
into the ignition switch, or bringing the 
key for the "Keyless Entry and Start" 
system into the passenger compartment.
Switch on the ignition, then wait for 10 
seconds before starting the engine.
►
 
Switch off the ignition and remove the key 
from the switch to switch off the engine.
or
►
 
With Keyless Entry and Start, press the 
"
START/STOP" button to switch off the engine.
 
 
► With the vehicle unlocked and the fuel filler 
flap open, turn the blue cap of the  AdBlue® tank 
anti-clockwise and remove it.
►
 
With a container of 
AdBlue
®: after checking 
the expiry date, read the instructions on the 
label carefully before pouring the contents of the 
container into the vehicle's AdBlue tank.
►
 
With an
 
AdBlue® pump: insert the nozzle and 
fill the tank until the nozzle automatically cuts 
out.
In order not to overfill the AdBlue® tank:
–
 Add between 10 and 13 litres using 
AdBlue® containers.
–
 Stop after the nozzle’ s first automatic cut-
out, if you are refilling at a service station.
The system only registers AdBlue
® top-ups of 
5
 
litres or more.
If  the AdBlue® tank is completely empty 
– which is confirmed by the message 
“Top up
 
AdBlue: Starting impossible ” – it is 
essential to add at least 5 litres.
After refilling
► Refit the blue cap to the tank filler and turn it 
clockwise, as far as it will go.
►
 
Close the fuel filler flap.
Do not dispose of AdBlue® bottles or 
containers in the household waste.
Place them in a container reserved for this 
purpose or take them back to where you 
purchased them.
Free-wheeling
In certain situations, it is necessary to put the 
vehicle into free-wheeling mode (e.g.   towing, on 
a rolling road, automatic car wash (Wash mode), 
rail or sea transport).
The procedure varies according to the type of 
gearbox and parking brake.
Do not leave the vehicle unattended 
while coasting.
Keyless Entry and Start
You must not depress the brake pedal 
while switching the ignition on again, then 
switching it off. If you do, the engine will start, 
requiring you to restart the procedure.
With a manual gearbox and 
electric parking brake
 / 
To release them
► With the engine running and while depressing 
the brake pedal, move the gear selector to the 
neutral position.
►
 
While depressing the brake pedal, switch off 
the engine.
►
 
Release the brake pedal, then switch on the 
ignition.
►
 
While depressing the brake pedal, press the 
control to release the parking brake.
►
 
Release the brake pedal, then switch off the 
ignition.
Reverting to normal operation
► While depressing the brake pedal, restart the 
engine and apply the parking brake.   

200
Practical information
With an automatic gearbox 
and electric parking brake
 / 
To release them
► With the engine running and while depressing 
the brake pedal, set the gear selector to  N
.
►
 
While depressing the brake pedal, switch off 
the engine.
►
 
Release the brake pedal, then switch on the 
ignition again.
►
 
While depressing the brake pedal, press the 
control lever to release the parking brake.
►
 
Release the brake pedal, then switch off the 
ignition.
Reverting to normal operation
► While depressing the brake pedal, restart the 
engine and select mode  P .
With drive selector and 
electric parking brake
 / 
Release procedure
► With the vehicle stationary and the engine 
running, depress the brake pedal and select 
mode
  N.
Within 5
  seconds:
► Depress and hold the brake pedal, then 
observe this order: switch off the engine and 
move the push selector forwards or backwards.
►
 
Release the brake pedal, then switch on the 
ignition.
►
 
Place your foot on the brake and press the 
electric parking brake control to release it.
►
 
Release the brake pedal, then switch off the 
ignition.
A message is displayed on the  instrument panel to confirm the unlocking 
of the wheels for 15
  minutes.
When the vehicle is free-wheeling, the 
audio system cannot be updated (message 
displayed on the instrument panel).
After 15 minutes or reverting to normal 
operation
► While depressing the brake pedal, restart the 
engine and select mode  P .
Advice on care and maintenance
General recommendations
Observe the following recommendations to avoid 
damaging the vehicle.
Exterior
Never use a high-pressure jet wash in 
the engine compartment - risk of 
damaging the electrical components!
Do not wash the vehicle in bright sunshine or 
extremely cold conditions.
When washing the vehicle in an 
automatic roller-brush car wash, be sure 
to lock the doors and, depending on version, 
move the electronic key away.
When using a pressure washer, keep the jet 
nozzle at a minimum distance of 30 cm from 
the vehicle (particularly when cleaning areas 
containing chipped paint, sensors or seals).
Promptly clean up any stains containing 
chemicals liable to damage the vehicle's 
paintwork (including tree resin, bird 
droppings, insect secretions, pollen and tar).
Depending on the environment, clean the 
vehicle frequently to remove salty deposits 
(in coastal areas), soot (in industrial areas) 
and mud/salts (in wet or cold areas). These 
substances can be highly corrosive.
Contact a CITROËN dealer or a qualified 
workshop for advice on removing stubborn 
stains requiring special products (such as tar 
or insect removers).
Preferably, have paint touch-ups performed 
by a CITROËN dealer or a qualified 
workshop.   

218
In the event of a breakdown
Referring to the relevant section, reinitialise 
certain equipment:
– 
Remote control key or electronic key 
(depending on version).
–
 
Electric windows.
–
 
Date and time.
–
 
Preset radio stations.
The Stop & Start system may not be operational during the trip following the 
first engine start.
In this case, the system will only be available 
again after a continuous period with the 
vehicle immobilised, the duration of which 
depends on the exterior temperature and the 
state of charge of the battery (up to about 8 
hours).
Towing
Procedure for having your vehicle towed or for 
towing another vehicle using the towing eye.
General recommendations
Observe the legislation in force in the 
country where you are driving.
Check that the towing vehicle is heavier than 
the towed vehicle.
The driver must remain at the wheel of the 
towed vehicle and must have a valid driving 
licence.
When towing a vehicle with all four wheels on 
the ground, always use an approved towbar; 
ropes and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine 
off, there is no longer braking and steering 
assistance.
A professional recovery service must 
be called in the following cases:
–
 
broken down on a motorway or main road;
– not possible to put the gearbox into neutral, 
unlock the steering, or release the parking 
brake;
–
 
not possible to tow a vehicle with an 
automatic gearbox, with the engine running;
–
 
towing with only two wheels on the ground;
–
 
four-wheel drive vehicle;
–
 
no approved towbar available.
Before towing the vehicle, it is essential 
to put the vehicle in free-wheeling mode.
For more information on  Free-wheeling, refer 
to the corresponding section.
Electric motor
An electric vehicle cannot under any 
circumstances be used to tow another 
vehicle.
However, it may be used, for example, to exit 
a rut.
Towing constraints
Type of vehicle
(engine/gearbox) Front wheels on the 
ground Rear wheels on the 
ground Flatbed
4 wheels on the ground 
with towbar
Internal combustion/Manual
 
           

237
Touch screen BLUETOOTH audio system
10Touch screen BLUETOOTH audio 
system
 
 
Multimedia audio system - 
Bluetooth
® telephone
The functions and settings described 
vary according to the vehicle version and 
configuration.
For safety reasons and because they 
require sustained attention by the driver, 
the following operations must be carried out 
with the vehicle stationary and the ignition 
on:
–
 
Pairing the smartphone with the system in 
Bluetooth mode.
–
 
Using the smartphone.
– Changing the system settings and 
configuration.
The system is protected in such a way  that it will only operate in the vehicle.
The Energy Economy Mode message is 
displayed when the system is about to enter 
the corresponding mode.
First steps
With the engine running, a press mutes 
the sound.
With the ignition off, a press turns the system on.
Increase or decrease the volume using 
the thumbwheel on the left-hand side.
To access the menus, press this button  on the touch screen.
Press the back arrow to go back a level.
To clean the screen, use a soft,  non-abrasive cloth (e.g. spectacles cloth) 
with no additional product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
Certain information is displayed permanently in 
the upper bar of the touch screen:
–
 
Air conditioning information (depending on 
version).
–
 
Bluetooth connection.
–
 
Indication of location data sharing.
Selection of the audio source:
– FM/AM/DAB radio stations (depending on 
equipment).
–
 
T
 elephone connected via Bluetooth and 
Bluetooth multimedia broadcast (streaming).
–
 
USB memory stick.
–
 
Media player connected via the auxiliary 
socket (depending on equipment).
In very hot conditions, the volume may 
be limited to protect the system. It may 
go into standby (screen and sound off) for at 
least 5 minutes.
The return to normal takes place when the 
temperature in the passenger compartment 
has dropped.
Steering mounted controls
Steering mounted controls - 
Type 1
  
Radio:
Select the previous/next preset radio 
station.
Select the previous/next item in a menu or a list.
Media:
Select the previous/next track.
Select the previous/next item in a menu or a list.
Radio: