
301
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by the
warranty. Discuss additional charges with the
service manager. Keep a maintenance log of your
vehicle's service history. This can often provide a
clue to the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an
accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the items
in order of priority. At many authorized dealers, you
may obtain a rental vehicle (additional charges
may apply). If you need a rental, it is advisable to
make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be
happy with our products and services.
Warranty service must be done by an authorized
dealer. We strongly recommend that you take the
vehicle to an authorized dealer. They know your
vehicle the best, and are most concerned that you
get prompt and high quality service. FCA US LLC’s
authorized dealers have the facilities,
factory-trained technicians, special tools, and the
latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer’s service manager first. If for some reason
you are still not satisfied, talk to the general
manager or owner of the authorized dealer. They
want to know if you need assistance. If an
authorized dealer is unable to resolve the concern,
you may contact FCA US LLC's Customer
Assistance center.Any communication to FCA US LLC’s customer
center should include the following information:Owner's name and address
Owner's telephone number (home, mobile, and
office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
FCA U S LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 247-9753
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983
French
10
22_RUVG_OM_EN_USC_t.book Page 301

305
INDEX
A
About Your Brakes..........................................295Adding Engine Coolant (Antifreeze).................259Additives, Fuel................................................. 298AdjustDown............................................................ 42Forward......................................................... 42Rearward...................................................... 42Up................................................................. 42Air Bag.............................................................185Air Bag Operation........................................187Air Bag Warning Light....................... 185, 187Driver Knee Air Bag..................................... 191Enhanced Accident Response.......... 195, 242Event Data Recorder (EDR).........................242Front Air Bag............................................... 187If Deployment Occurs................................. 194Knee Impact Bolsters................................. 191Maintaining Your Air Bag System................ 196Maintenance............................................... 196Redundant Air Bag Warning Light...............185Side Air Bags............................................... 192Transporting Pets........................................214Air Bag Light................................... 95, 185, 214Air Cleaner, Engine
(Engine Air Cleaner Filter)................................250
Air Conditioner Maintenance.......................... 251Air Conditioner Refrigerant.................... 251, 252Air Conditioner System................................... 251Air Conditioning Filter.............................. 66, 252Air Conditioning, Operating Tips.........................65Air Filter.......................................................... 250Air PressureTires........................................................... 283AlarmArm The System............................................19Disarm The System.......................................19Security Alarm...............................................98Alterations/ModificationsVehicle............................................................ 8Antifreeze (Engine Coolant)................... 258, 299Disposal..................................................... 260Anti-Lock Brake System (ABS)........................ 158Anti-Lock Warning Light.....................................98Assist, Hill Start.............................................. 162Audio Jack.........................................................69Audio Systems (Radio).................................... 140Auto Up Power Windows....................................73Automatic Dimming Mirror.................................48Automatic Headlights........................................55Automatic Transaxle....................................... 111Automatic Transmission................................. 113
Adding Fluid...................................... 262, 300Fluid And Filter Change............................... 262Fluid Change...............................................262Fluid Level Check........................................ 262Fluid Type......................................... 262, 300Special Additives........................................ 262AutoPark.........................................................105AUX Cord........................................................... 69Auxiliary Electrical Outlet (Power Outlet)........... 70Axle Lubrication...............................................300
B
Back-Up Camera.............................................126Battery..................................................... 95, 248Charging System Light.................................. 95Jump Starting.............................................234Keyless Key Fob Replacement..................... 13Battery Saver Feature....................................... 57Belts, Seat.......................................................214Blind Spot Monitoring.....................................164Body Mechanism Lubrication..........................253B-Pillar Location.............................................. 279Brake Assist System........................................ 159Brake Control System, Electronic....................159Brake Fluid...................................................... 300Brake System........................................ 261, 295Anti-Lock (ABS)...........................................295
11
22_RUVG_OM_EN_USC_t.book Page 305

307
Disposal Antifreeze (Engine Coolant)
........................260Door Ajar.................................................... 96, 97Door Ajar Light........................................... 96, 97Driver’s Seat Back Tilt................................ 27, 28DrivingThrough Flowing, Rising, Or Shallow Standing Water
......................................138
E
Electric Brake Control System.........................159Anti-Lock Brake System..............................158Traction Control System..............................163Electric Parking Brake..................................... 109Electric Remote Mirrors.................................... 49Electronic Stability Control (ESC).....................160Electronic Throttle Control Warning Light.......... 96Emergency Braking......................................... 170Emergency Gas Can Refueling........................236Emergency, In Case OfHazard Warning Flasher............................. 217Jacking.............................................. 220, 223Jump Starting............................................. 234Overheating................................................237Towing........................................................240Emission Control System Maintenance...........103Engine.............................................................247Air Cleaner..................................................250Block Heater............................................... 108Break-In Recommendations.......................108
Checking Oil Level...................................... 248Compartment............................................. 247Compartment Identification....................... 247Coolant (Antifreeze).................................... 299Cooling....................................................... 258Exhaust Gas Caution.................................. 216Fails To Start.............................................. 107Flooded, Starting........................................ 107Fuel Requirements..................................... 296Oil...................................................... 249, 299Oil Filler Cap............................................... 247Oil Filter...................................................... 250Oil Selection...................................... 249, 299Oil Synthetic............................................... 250Overheating................................................ 237Starting...................................................... 104Enhanced Accident Response
Feature.................................................. 195, 242Ethanol........................................................... 297Exhaust Gas Cautions..................................... 216Exhaust System..................................... 216, 256Exterior Lighting....................................... 54, 274Exterior Lights........................ 54, 215, 272, 274
F
FiltersAir Cleaner
.................................................. 250Air Conditioning................................... 66, 252Engine Oil.......................................... 250, 299Engine Oil Disposal.................................... 250
FlashersHazard Warning.......................................... 217Turn Signals...................... 54, 101, 215, 274Flash-To-Pass............................................. 54, 55Flat Tire Changing........................ 220, 275, 286Flat Tire Stowage......................... 228, 275, 286Flooded Engine Starting..................................107Fluid Capacities...............................................299Fluid Leaks...................................................... 215Fluid Level ChecksBrake.......................................................... 261Engine Oil...................................................248Fluid, Brake.....................................................300Fog Lights................................................... 54, 56Fold In Floor (Stow ‘n Go) Seating..................... 36Fold-Flat Seats.................................................. 27Forward Collision Warning............................... 168Freeing A Stuck Vehicle...................................239Front Position Light.........................................274Fuel.................................................................296Additives.....................................................298Clean Air.....................................................296Ethanol.......................................................297Filler Cap (Gas Cap).................................... 127Gasoline.....................................................296Materials Added.........................................298Methanol.................................................... 297Octane Rating................................... 296, 299Requirements.............................................296Specifications.............................................299
11
22_RUVG_OM_EN_USC_t.book Page 307

309
Bulb Replacement
............................ 272, 274Cruise......................................................... 101Daytime Running.......................................... 54Dimmer Switch, Headlight............................ 54Engine Temperature Warning....................... 97Exterior............................................. 215, 274Fog................................................................ 56Headlights............................................. 54, 55High Beam/Low Beam Select....................... 54Instrument Cluster........................................ 54Intensity Control............................................ 58Interior.......................................................... 57Lights On Reminder............................... 54, 56Malfunction Indicator (Check Engine)........... 99Parade Mode (Daytime Brightness).............. 58Park............................................................101Passing.................................................. 54, 55Reading........................................................ 57Seat Belt Reminder....................................... 97Security Alarm............................................... 98Service........................................................272Side Marker................................................274Traction Control..........................................162Turn Signals...................... 54, 101, 215, 274Warning Instrument Cluster Descriptions........................ 97, 101Load Floor, Cargo.............................................. 77Load Shed Battery Saver Mode......................... 93Load Shed Battery Saver On............................. 93Load Shed Electrical Load Reduction................ 93
Load Shed Intelligent Battery Sensor................93Loading Vehicle....................................... 77, 128Tires........................................................... 279Low Tire Pressure System............................... 171Lubrication, Body............................................ 253Lug Nuts......................................................... 295Luggage Carrier.................................................77
M
Maintenance Free Battery.............................. 248Maintenance Schedule................................... 243Malfunction Indicator Light
(Check Engine)........................................ 99, 103ManualPark Release.............................................. 238Service....................................................... 304Map/Reading Lights..........................................57Marker Lights, Side......................................... 274Media Hub.........................................................69Memory Seat.....................................................49Methanol........................................................ 297Mini-Trip Computer............................................94Mirrors...............................................................48Automatic Dimming.......................................48Electric Remote.............................................49Exterior Folding.............................................50Heated..........................................................48Outside...................................................48, 49Rearview............................................. 48, 217Vanity............................................................48
Modifications/AlterationsVehicle............................................................ 8Monitor, Tire Pressure System........................171Mopar Parts.................................................... 303MP3 Control...................................................... 69Multi-Function Control Lever............................. 54
N
New Vehicle Break-In Period........................... 108
O
Occupant Restraints.......................................174Octane Rating, Gasoline (Fuel).............. 296, 299Oil Change Indicator.......................................... 87Reset............................................................ 87Oil Filter, Change.............................................250Oil Filter, Selection.......................................... 250Oil Pressure Light.............................................. 97Oil, Engine............................................. 249, 299Capacity...................................................... 299Checking.....................................................248Dipstick.......................................................248Disposal...................................................... 250Filter................................................. 250, 299Filter Disposal.............................................250Identification Logo...................................... 249Materials Added To.....................................250Pressure Warning Light................................. 97Recommendation............................. 249, 299Synthetic.....................................................250
11
22_RUVG_OM_EN_USC_t.book Page 309

310
Viscosity
......................................................299Onboard Diagnostic System............................102Operating Precautions..................................... 102Operator Manual Owner's Manual..........................................304Outside Rearview Mirrors........................... 48, 49Overheating, Engine........................................237
P
Paint Care....................................................... 292Parking Brake..................................................109ParkSense System, Rear................................. 121Passive Entry..................................................... 21Pets.................................................................214Placard, Tire And Loading Information............ 279PowerBrakes........................................................295Mirrors.......................................................... 49Outlet (Auxiliary Electrical Outlet).................. 70Seats............................................................ 41Steering......................................................116Power SeatsDown............................................................ 42Forward......................................................... 42Rearward...................................................... 42Up................................................................. 42Power Sliding DoorOn / Off Switch...................................... 24, 76Pregnant Women And Seat Belts....................182Preparation For Jacking..................................221
PretensionersSeat Belts................................................... 182
R
Radial Ply Tires............................................... 283Radiator Cap (Coolant Pressure Cap)............. 259Radio Operation.............................................. 157Rear Air Conditioning.........................................64Rear Cross Path.............................................. 167Rear ParkSense System................................. 121Rear Seat Reminder....................................... 159Rear Seat Removal............................................30Rear View..........................................................48Reclining Front Seats.........................................28Recreational Towing....................................... 137Reformulated Gasoline................................... 296Refrigerant...................................................... 252Release, Hood...................................................74Reminder, Lights On..........................................54Reminder, Seat Belt....................................... 175Remote ControlStarting System.............................................17Remote Keyless EntryArm The Alarm...............................................19Disarm The Alarm..........................................19Programming Additional Key Fobs................14Remote StartingExit Remote Start Mode................................18Uconnect Customer ProgrammableFeatures...................................................18
Uconnect Settings........................................ 18Remote Starting System................................... 17Replacement Bulbs.........................................272Replacement Tires.......................................... 285Reporting Safety Defects................................303Restraints, Child.............................................. 197Restraints, Head............................................... 44Roof Luggage Rack........................................... 77Rotation, Tires.................................................290
S
Safety Checks Inside Vehicle..........................214Safety Checks Outside Vehicle........................215Safety Defects, Reporting............................... 303Safety Information, Tire...................................275Safety Tips...................................................... 213Safety, Exhaust Gas........................................ 216Schedule, Maintenance..................................243Seat Belt Reminder........................................... 97Seat Belts.............................................. 175, 214Adjustable Shoulder Belt............................179Adjustable Upper Shoulder Anchorage....... 179Adjustable Upper Shoulder Belt Anchorage.............................................. 179Automatic Locking Retractor (ALR)............. 182Child Restraints.......................................... 197Energy Management Feature..................... 182Extender.....................................................181Front Seat................................ 175, 176, 178Inspection...................................................214
22_RUVG_OM_EN_USC_t.book Page 310

311
Lap/Shoulder Belt Operation
......................178Lap/Shoulder Belt Untwisting.....................178Lap/Shoulder Belts..................................... 176Operating Instructions................................178Pregnant Women........................................182Pretensioners............................................. 182Rear Seat....................................................176Reminder....................................................175Seat Belt Extender......................................181Seat Belt Pretensioner................................182Untwisting Procedure..................................178Seat Belts Maintenance..................................293Seats................................................... 27, 42, 43Adjustment....................... 27, 28, 29, 30, 42Bench........................................................... 30Heated.......................................................... 43Power............................................................ 41Rear Folding................................................. 27Reclining....................................................... 28Seatback Release........................... 28, 29, 30Stow ‘n Go (Fold in Floor).............................. 36Tilting.............................................. 27, 28, 29Security Alarm................................................... 98Arm The System............................................ 19Disarm The System....................................... 19Selection Of Coolant (Antifreeze)....................299Sentry Key (Immobilizer)................................... 15Service Assistance..........................................301Service Contract..............................................302Service Manuals..............................................304
Shifting Automatic Transmission............................. 113Shoulder Belts................................................ 176Side View Mirror Adjustment.............................48Signals, Turn.......................... 54, 101, 215, 274Snow Chains (Tire Chains).............................. 289Snow Tires...................................................... 286Spare Tire Changing....................................... 220Spare Tire Stowage......................................... 228Spare Tires......................... 221, 286, 287, 288SpecificationsOil............................................................... 299Speed ControlCancel........................................................ 120Resume...................................................... 120Starting.................................................... 17, 104Button...........................................................15Cold Weather............................................. 107Engine Fails To Start.................................. 107Remote.........................................................17Starting And Operating................................... 104Starting Procedures........................................ 104Steering.......................................................... 116Tilt Column....................................................26Wheel, Heated...............................................26Wheel, Tilt.....................................................26Stow ‘n Go (Fold In Floor) Seats.........................36Stuck, Freeing................................................. 239Sunglasses Storage...........................................67Supplemental Restraint System – Air Bag...... 185
Sway Control, Trailer.......................................164Symbol Glossary.................................................. 8Synthetic Engine Oil........................................ 250System, Remote Starting.................................. 17
T
Telescoping Steering Column............................ 26Tie Down Hooks, Cargo..................................... 77Tilt Steering Column.......................................... 26Time DelayHeadlight...................................................... 54Tire And Loading Information Placard............. 279Tire Markings.................................................. 275Tire Safety Information.................................... 275Tire Service Kit................................................ 228Tire Stowage...................................................228Tires...........................215, 282, 286, 287, 291Aging (Life Of Tires).....................................285Air Pressure................................................ 282Chains........................................................ 289Changing.................................................... 220Compact Spare...........................................287General Information................ 282, 286, 287High Speed.................................................283Inflation Pressure.......................................283Jacking.............................................. 220, 223Life Of Tires................................................ 285Load Capacity.............................................279Pressure Monitoring System(TPMS)....................................88, 100, 171
11
22_RUVG_OM_EN_USC_t.book Page 311

312
Quality Grading
........................................... 291Radial......................................................... 283Replacement..............................................285Rotation......................................................290Safety............................................... 275, 282Sizes........................................................... 276Snow Tires..................................................286Spare Tires..................... 221, 286, 287, 288Spinning......................................................284Trailer Towing............................................. 135Tread Wear Indicators................................284Wheel Nut Torque....................................... 295To Open Hood................................................... 74Tongue Weight/Trailer Weight.........................134Towing.............................................................129Disabled Vehicle......................................... 240Guide..........................................................132Recreational............................................... 137Weight........................................................132Towing Behind A Motorhome..........................137Traction........................................................... 138Traction Control............................................... 163Trailer Sway Control (TSC)............................... 164Trailer Towing..................................................129Hitches....................................................... 131Minimum Requirements............................. 134Tips.............................................................136Trailer And Tongue Weight..........................134Wiring......................................................... 135Trailer Towing Guide........................................132
Trailer Weight................................................. 132Transaxle Automatic................................................... 111Operation................................................... 111Transmission.................................................. 113Automatic.......................................... 113, 262Maintenance.............................................. 262Transporting Pets........................................... 214Tread Wear Indicators.................................... 284Turn Signals.................................... 54, 101, 274
U
UconnectUconnect Settings
.........................................18Uconnect 4C/4C Nav With
8.4-Inch Display.............................................. 141Uconnect SettingsCustomer Programmable Features........18, 21Passive Entry Programming...........................21Uniform Tire Quality Grades............................ 291Universal Garage Door Opener
(Homelink®) — If Equipped
b
........................50Unleaded Gasoline......................................... 296Untwisting Procedure, Seat Belt..................... 178USB....................................................................69
V
Vanity Mirrors....................................................48Vehicle Identification Number (VIN)................ 295Vehicle Loading..................................... 128, 279
Vehicle Maintenance...................................... 249Vehicle Modifications/Alterations....................... 8Voice Command................................................ 47Voice Recognition System (VR)......................... 47
W
Warning Lights
(Instrument Cluster Descriptions)
..................... 98Warning Lights And Messages.......................... 95Warranty Information...................................... 303Washers, Windshield.......................................248Washing Vehicle.............................................. 292WaterDriving Through.......................................... 138Wheel And Wheel Tire Care............................. 288Wheel And Wheel Tire Trim............................. 288Wind Buffeting.................................................. 74Window Fogging................................................ 65Windows............................................................ 72Power............................................................ 72Windshield Defroster...................................... 214Windshield Washers................................ 58, 248Fluid............................................................ 248Windshield Wiper Blades................................253Wipers Blade Replacement............................. 253Wipers, Intermittent.......................................... 58Wrecker Towing...............................................240
22_RUVG_OM_EN_USC_t.book Page 312