116STARTING AND OPERATING
In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK, if possible. If not, shift the transmission to NEUTRAL.
3. Push and hold the ignition switch until the engine turns off.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the
transmission will return to normal operation.
NOTE:Even if the transmission can be reset, we
recommend that you visit an authorized dealer at
your earliest possible convenience. An authorized
dealer has diagnostic equipment to assess the
condition of your transmission. If the transmission
cannot be reset, authorized dealer service is
required.
Torque Converter Clutch
A feature designed to improve fuel economy has
been included in the automatic transmission on
your vehicle. A clutch within the torque converter
engages automatically at calibrated speeds. This
may result in a slightly different feeling or response
during normal operation in the upper gears. When
the vehicle speed drops or during some
accelerations, the clutch automatically
disengages.
NOTE:The torque converter clutch will not engage until
the engine and/or transmission is warm (usually
after 1 to 3 miles [2 to 5 km] of driving). Because
the engine speed is higher when the torque
converter clutch is not engaged, it may seem as if
the transmission is not shifting properly when the
vehicle is cold. This is normal. The torque converter
clutch will function normally once the powertrain is
sufficiently warm.
ACTIVE NOISE CANCELLATION
Your vehicle is equipped with an Active Noise
Cancellation system. This system is designed to
address exhaust and engine noise. The system
relies on four microphones embedded in the
headliner, which monitor exhaust and engine
noise, and assists an onboard frequency
generator, which creates counteracting sound
waves in the audio system’s speakers. This helps
keep the vehicle quiet at idle and during drive.
POWER STEERING
The electric power steering system will provide
increased vehicle response and ease of
maneuverability. The power steering system
adapts to different driving conditions.
WARNING!
Continued operation with reduced assist could
pose a safety risk to yourself and others. Service
should be obtained as soon as possible.
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140
MULTIMEDIA
UCONNECT SYSTEMS
For detailed information about your Uconnect 5
With 7-inch Display or Uconnect 5/5 NAV With
10.1-inch Display system, refer to your Uconnect
Owner’s Manual Supplement.
NOTE:Uconnect screen images are for illustration
purposes only and may not reflect exact software
for your vehicle.
CYBERSECURITY
Your vehicle may be a connected vehicle and may
be equipped with both wired and wireless
networks. These networks allow your vehicle to
send and receive information. This information
allows systems and features in your vehicle to
function properly.
Your vehicle may be equipped with certain security
features to reduce the risk of unauthorized and
unlawful access to vehicle systems and wireless
communications. Vehicle software technology
continues to evolve over time and FCA US LLC,
working with its suppliers, evaluates and takes
appropriate steps as needed. Similar to a
computer or other devices, your vehicle may
require software updates to improve the usability and performance of your systems or to reduce the
potential risk of unauthorized and unlawful access
to your vehicle systems.
The risk of unauthorized and unlawful access to
your vehicle systems may still exist, even if the
most recent version of vehicle software (such as
Uconnect software) is installed.
NOTE:
FCA US LLC or your dealer may contact you
directly regarding software updates.
To help further improve vehicle security and
minimize the potential risk of a security breach,
vehicle owners should:
Routinely check www.driveuconnect.com
(US Residents) or www.driveuconnect.ca
(Canadian Residents) to learn about avail -
able Uconnect software updates.
Only connect and use trusted media
devices (e.g. personal mobile phones,
USBs, CDs).
Privacy of any wireless and wired communications
cannot be assured. Third parties may unlawfully
intercept information and private communications
without your consent
Úpage 102.
WARNING!
It is not possible to know or to predict all of the
possible outcomes if your vehicle’s systems
are breached. It may be possible that vehicle
systems, including safety related systems,
could be impaired or a loss of vehicle control
could occur that may result in an accident
involving serious injury or death.
ONLY insert trusted devices/components into
your vehicle. Media of unknown origin could
possibly contain malicious software, and if
installed in your vehicle, it may increase the
possibility for vehicle systems to be breached.
As always, if you experience unusual vehicle
behavior, take your vehicle to your nearest
authorized dealer immediately.
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144MULTIMEDIA
Display Brightness With Headlights OFF/Brightness This setting will allow you to set the brightness when the headlights are off. To
access this setting, Display Mode must be set to Manual. The “+” setting will
increase the brightness; the “-” will decrease the brightness.
Set Theme This setting will allow you to change the theme of the radio.
Units This setting changes the “Speed” (MPH or km/h), “Distance” (mi or km), “Fuel
Consumption” (MPG [US], MPG [UK], L/100 km, or km/L), “Pressure” (psi,
kPa, or bar), “Temperature” (°C or °F), and “Current Consumption” (MPG
[US], MPG[UK], L/100 km, or km/L) units of measurement independently.
Touchscreen Beep This setting will allow you to turn the touchscreen beep on or off.
Show Main Category Bar Labels This setting will allow the main category bar labels to be shown on or off.
Control Screen Timeout — If Equipped This setting allows you to set the Control Screen to turn off automatically after
five seconds or stay open until manually closed.
Navigation Next Turn Displayed in Cluster This setting will display navigation prompts in the Instrument Cluster Display.
Phone Pop-Ups Displayed In Cluster This setting will display smartphone notifications and messages in the
Instrument Cluster Display.
Ready To Drive Pop-Ups — If Equipped This setting will enable the Ready To Drive Pop-Ups in the Instrument Cluster
Display.
Setting Name
Description
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MULTIMEDIA147
Phone/Bluetooth®
Set Time Hours — If Equipped This setting will allow you to set the hours. Sync Time With GPS must be off for
this setting to be available. The “+” setting will increase the hours. The “-”
setting will decrease the hours.
Set Time Minutes — If Equipped This setting will allow you to set the minutes. Sync Time With GPS must be off
for this setting to be available. The “+” setting will increase the minutes. The
“-” setting will decrease the minutes.
Show Time in Status Bar — If Equipped This setting will place the time in the radio’s status bar.
Setting NameDescription
When the Phone/Bluetooth® button is pressed on the touchscreen, the system displays the options related to Bluetooth® connectivity from an external audio
device or smartphone. The list of paired audio devices or smartphones can be accessed from this menu.
Setting NameDescription
Phone Pop-Ups Displayed In Cluster This setting will activate phone message pop-ups in the Instrument Cluster
Display.
Do Not Disturb — If Equipped This setting will open the Do Not Disturb settings menu. The settings are “Auto
Reply” (both, text, call), “Auto Reply Message” (custom, default), and “Custom
Auto Reply Message” (create message).
Device Manager This setting will open the Device Manager main screen.
Do Not Disturb All This setting will open the “Do Not Disturb All” settings menu. The available
options are “On” and “Off”.
Enable Two Active Phones — If Equipped This setting will enable or disable two active phones with the vehicle. The
setting options are “On” and “Off”.
5
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154MULTIMEDIA
Audio
When the Audio button is pressed on the touchscreen, the system displays options related to the vehicle’s sound system. These settings can change the audio
location within the vehicle, adjust the bass or treble levels, and auto-play settings from an audio device or smartphone.
Setting Name Description
Balance/Fade This setting will adjust audio levels from specific speakers in the front/back
and left/right of the vehicle. The Speaker icon can be moved to set audio
location.
Equalizer This setting will adjust the “Bass”, “Mid”, and “Treble” ranges of the audio.
Speed Adjusted Volume This setting will adjust audio volume as speeds increase. At a higher setting,
the volume will increase more as the vehicle speeds up. The available settings
are “Off”, “1”, “2”, and “3”.
Surround Sound — If Equipped This setting will turn the Surround Sound system on or off.
AUX Volume Offset This setting will tune the audio levels from a device connected through the
AUX port. The available settings are “+” and “-”.
Auto Play This setting will automatically begin playing audio from a connected device.
Auto On Radio This setting will automatically turn on when the vehicle is in ON/RUN or will
recall whether it was on or off at last ignition OFF. The selectable options are
“On”, “Off”, and “Recall Last”.
Volume Adjustment This setting allows you to adjust the volume levels for features such as Media,
Phone, Navigation, and Voice Recognition.
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MULTIMEDIA157
RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone being
on in your vehicle can cause erratic or noisy
performance from your radio. This condition may
be lessened or eliminated by repositioning the
mobile phone within the vehicle. This condition is
not harmful to the radio. If your radio performance
does not satisfactorily improve from repositioning
the mobile phone, it is recommended that the
volume be turned down or off during mobile phone
operation when not using the Uconnect system.
REGULATORY AND SAFETY
I
NFORMATION
US/CANADA
Exposure to Radio Frequency Radiation
The radiated output power of the internal wireless
radio is far below the FCC and IC radio frequency
exposure limits. Nevertheless, the wireless radio
will be used in such a manner that the radio is 8 in
(20 cm) or further from the human body.
The internal wireless radio operates within
guidelines found in radio frequency safety
standards and recommendations, which reflect
the consensus of the scientific community. The radio manufacturer believes the internal
wireless radio is safe for use by consumers. The
level of energy emitted is far less than the
electromagnetic energy emitted by wireless
devices such as mobile phones. However, the use
of wireless radios may be restricted in some
situations or environments, such as aboard
airplanes. If you are unsure of restrictions, you are
encouraged to ask for authorization before turning
on the wireless radio
Úpage 304.
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218IN CASE OF EMERGENCY
(Continued)
ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and you
will be connected to a representative for assis-
tance. Roadside Assistance will know what
vehicle is being driven and its location. Addi-
tional fees may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
Uconnect Customer Care - Total support for
Radio, Phone and NAV issues.
SOS Call
1. Push the SOS Call button on the Rearview Mirror.
NOTE:In case the SOS Call button is pushed in error,
there will be a 10 second delay before the SOS Call
system initiates a call to a SOS operator. To cancel
the SOS Call connection, push the SOS call button
on the Rearview Mirror or press the cancellation
button on the Device Screen. Termination of the
SOS Call will turn off the green LED light on the
Rearview Mirror. 2. The LED light located between the SOS and
ASSIST buttons on the Rearview Mirror will
turn green once a connection to a SOS
operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system
may transmit the following important vehicle
information to a SOS operator:
Indication that the occupant placed a SOS
Call
The vehicle brand
The last known GPS coordinates of the
vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system to
determine if additional assistance is needed.
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper -
ator, the SOS operator may be able to open
a voice connection with the vehicle to deter -
mine if additional assistance is needed.
Once the SOS operator opens a voice
connection with the vehicle’s SOS Call
system, the operator should be able to
speak with you or other vehicle occupants
and hear sounds occurring in the vehicle.
The vehicle’s SOS Call system will attempt
to remain connected with the SOS operator
until the SOS operator terminates the
connection.
5. The SOS operator may attempt to contact appropriate emergency responders and
provide them with important vehicle
information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from an Emergency Services Agent. All
occupants should exit the vehicle immediately
and move to a safe location.
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CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by the
warranty. Discuss additional charges with the
service manager. Keep a maintenance log of your
vehicle's service history. This can often provide a
clue to the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an
accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the items
in order of priority. At many authorized dealers, you
may obtain a rental vehicle (additional charges
may apply). If you need a rental, it is advisable to
make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be
happy with our products and services.
Warranty service must be done by an authorized
dealer. We strongly recommend that you take the
vehicle to an authorized dealer. They know your
vehicle the best, and are most concerned that you
get prompt and high quality service. FCA US LLC’s
authorized dealers have the facilities,
factory-trained technicians, special tools, and the
latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer’s service manager first. If for some reason
you are still not satisfied, talk to the general
manager or owner of the authorized dealer. They
want to know if you need assistance. If an
authorized dealer is unable to resolve the concern,
you may contact FCA US LLC's Customer
Assistance center.Any communication to FCA US LLC’s customer
center should include the following information:Owner's name and address
Owner's telephone number (home, mobile, and
office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
FCA U S LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 247-9753
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983
French
10
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